P/N 960-100190RA_Rev. A {EDP #148851}
© 2009, Japan CashMachine Co., Limited
A - 1
A p p e n d i x A
This section provides Troubleshooting instructions
for the VEGA-RC Banknote Recycler. This section
contains the following information:
•
Introduction
•
Troubleshooting Overview
•
Malfunction LED Error Codes
Introduction
Most Banknote Recycler failures are due to minor
causes. Before replacing any parts, make sure that
all assembly and Circuit Board Connectors are
properly fitted and the harness is properly
connected.
Poor performance by the VEGA-RC Banknote
Recycler is often caused when dust or foreign
objects adheres to the Sensors or the Transport
Belts. Clean the Banknote insertion section first,
then observe the operating state of the Recycler in
detail when re-initializing power. This observation
is important in locating any failure causes and the
possible fault location.
Perform all repairs by referring to the Performance
Tests Section portion of Section 6, and in the Dis-
assembly/Reassembly Instructions in Section 4 of
the Service Manual.
Troubleshooting Overview
The VEGA-RC allows the operator to perform
fault diagnosis by checking various fault Table
listings against the symptom, and survey the
cause(s) of any failure occurrences during the
process.
After determining the cause of the failure, execute
the Performance Test, and then repair the VEGA-
RC Unit replacing any appropriate parts deemed
necessary.
Malfunction LED Error Codes
Table A-1 through Table A-4 lists the various
possible VEGA-RC fault conditions that can occur
and the necessary actions required to correct them.
Operation Error Codes
The VEGA-RC’s Seven (7) Segment LED Display
shows an Error Code when an error occurs like a
Banknote JAM inside the Unit. To clear the causes
of the error, press the “
A
” [
Change Display
] Push-
button longer than 3 seconds to return to normal
operation.
A TROUBLESHOOTING
Table A-1
Operational Error Codes
Error
Codes
Causes
Solutions
11
[Restore Error] A Banknote remains in the VEGA-
RC internal Drum when power is re-supplied.
Remove the Banknote that remains in the Drum of the VEGA-RC
Unit. (The remaining Banknote is NOT counted as a stored Banknote
by Host Machine).
12
[Dispense Error] A dispensable Banknote remains
in the VEGA-RC internal Drum when power is re-
supplied.
Remove the Banknote remaining in the VEGA-RC Unit.
(The remaining Banknote is counted as a dispensed Banknote by the
Host Machine).
13
[Retrieving Error] A retrievable Banknote remains
in the VEGA-RC internal Drum when power is re-
supplied
Remove the retrievable Banknote out the VEGA-RC Unit.
(The remaining Banknote is counted as a dispensed Banknote by the
Host Machine).
15
[Performance Inactive] Does not operate, but is
receiving commands from a Host (Display does not
appear, but returns a response to a Host command
as follows:
•
Negative response to a Restore Command
•
Dispense and Retrieve Commands occur while
unable to perform the requested command.
Confirm the DIP Switch settings on the VEGA Unit.
Check that the following assemblies are properly connected and/or
harnessed, and all of the Unit’s Sensors are clean:
VEGA Unit & VEGA-RC Interconnect Harness, VEGA-RC CPU
Board CN3 & VEGA CPU Board CN7
If the error is not resolved, change the above related component(s).
16
[Restore Error] a Banknote JAM occurs within the
VEGA-RC
Time out arrival time error between Sensors.
Check there is not a Banknote Jam (See “Clearing a Banknote Jam”
on page 2-7), in path foreign object, incorrect settings or loose
Harness connections within the Unit. Also check that the following
assemblies are properly connected and/or harnessed, and all of the
Unit’s Sensors are clean:
[Position Detection Sensor 1] Sensor Board CN1, VEGA-RC CPU
Board CN4
[Position Detection Sensor 2] Sensor Board CN1, VEGA-RC CPU
Board CN4
If the error is not resolved, change the above related component(s).
