IBM xSeries 236 8841, Руководство пользователя

Страница: 142 / 210

Software error symptoms
Note: See “System replaceable units” on page 144 to determine which components should be replaced by a field
service technician.
Symptom FRU/action
Suspected software problem.
1. To determine if problems are caused by the software, verify that:
v The server has the minimum memory needed to use the software. For
memory requirements, see the information that comes with the software.
Note: If you have just installed an adapter or memory, you might have a
memory address conflict.
v
The software is designed to operate on the server.
v Other software works on the server.
v
The software that you are using works on another system.
If you received any error messages when using the software program, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
2. If you have verified these items and the problem remains, contact the place of
purchase.
Service processor error codes
When viewed in the system-error log, the Remote Supervisor Adapter II SlimLine
messages will appear as text descriptions. To determine a possible error condition
for the Remote Supervisor Adapter II SlimLine, see “Viewing error logs from the
diagnostic programs” on page 90.
SCSI error codes
Error code FRU/action
All SCSI Errors One or more of the
following might be causing the problem:
v
A failing SCSI device
(adapter, drive, controller)
v
An improper SCSI configuration or SCSI
termination jumper setting
v Duplicate SCSI IDs in the same SCSI
chain
v
A missing or improperly installed SCSI
terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable
1. External SCSI devices must be turned on before you turn on
the server.
2. Make sure that the cables for all external SCSI devices are
connected correctly.
3. If you have attached an external SCSI device to the server, make
sure the external SCSI termination is set to automatic.
4. Make sure that the last device in each SCSI chain is terminated
correctly.
5. Make sure that the SCSI devices are configured correctly.
132
xSeries 236 Type 8841: Hardware Maintenance Manual and Troubleshooting Guide