7. For intermittent problems, check the error log.
Checkout procedure
Follow the steps in this procedure to identify system problems.
001
IS THE SYSTEM PART OF A CLUSTER?
YES.
Schedule maintenance for the system. Shut down all systems related
to the cluster. Run the storage test.
NO.
Go to step
002
.
002
IF THE SYSTEM IS NOT PART OF A CLUSTER:
1. Turn off the server and all external devices.
2. Check all cables and power cords.
3. Set all display controls to the middle position.
4. Turn on all external devices.
5. Turn on the server.
6. Record any POST error messages that are displayed on the screen. If
an error is displayed, look up the first error in the “POST error codes”
on page 101.
7. Check the information LED panel System Error LED; if it is on, see
“Diagnostic panel system error LED” on page 86.
8. Check the System Error log. If an error was recorded by the system,
see Chapter 6, “Symptom-to-FRU index”, on page 83.
9. Start the diagnostic programs.
10. Check for the following responses:
v
One beep.
v
Readable instructions or the main menu.
003
DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
NO.
Find the failure symptom in Chapter 6, “Symptom-to-FRU index”, on
page 83.
YES.
Run the diagnostic programs. If necessary, see “Diagnostic programs
and error messages” on page 29.
If you receive an error, see Chapter 6, “Symptom-to-FRU index”, on
page 83.
If the diagnostic programs were completed successfully and you still
suspect a problem, see “Undetermined problems” on page 111.
26
xSeries 345 Type 8670: Hardware Maintenance Manual and Troubleshooting Guide
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