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Updated 12/03/02
IBM Datacenter Solution Program
The IBM Datacenter Solution Program is a comprehensive set of product and service offerings intended to deliver
true enterprise computing solutions based on the Microsoft® Windows® 2000 Datacenter Server operating
system. The Windows 2000 Datacenter Server product runs on the new xSeries 440 rack-mounted server, which
offers up to eight-way processing, up to 32GB of memory, Fibre Channel and SCSI storage, and six PCI slots. The
Datacenter Solution can be ordered in one- and two-node configurations from the bundles shown here, and in
three-and four-node configurations by ordering additional nodes. The bundles illustrated here are base
configurations that can be expanded to meet your needs. The IBM Datacenter Solution includes Microsoft-certified
hardware, the Windows Datacenter Server operating system preloaded, and a set of standard and optional
services.
In addition to the information on the following pages, the IBM Datacenter Solution Program includes the following
software and services. The services products must be ordered separately. A complete Solutions Assurance
Review will be conducted by IBM or your IBM business partner to ensure that the configuration being ordered is
complete.
Software
Microsoft Windows 2000 Datacenter Server, licensed for up to 16 CPUs
2
(Client Access Licenses to be purchased separately)
IBM Director 3.1
IBM Director Universal Management Services
APC UPS Software
Standard Services
Solutions Assurance Review
3
Factory installation and software preload
Limited Warranty
4
service with 24x7 same day response
IBM Support Services
On-site installation
Microsoft Authorized Premier Support (MAPS--base software support for Datacenter, where available)
IBM Software Update Subscription for Microsoft Windows Datacenter (US)
7
Advanced Support for Mission Critical Systems (US)
Support Line (base software support outside the US and where MAPS is not available)
High Availability Services
5
(including up to 99.99% availability guarantee in the US)
xSeries 99.9% High Availability Guarantee
6
outside the US
Warranty upgrade (24x7x2 hour response)
Operational Support Services, e.g., electronic system management for xSeries, account advocate
Testing Services--proof of concept, assessment, design and planning
Business Continuity and Recovery Services
Custom services for unique requirements
1. Maximum memory may require replacement of standard memory with optional maximum memory module.
2. IBM makes no representations or warranties regarding non-IBM products or services. These products are offered and warranted by third parties.
3. IBM provides this service standard for all Datacenter sales direct through IBM. Business Partners will also perform this service but may choose to charge a fee.
4. For information on IBM's Statement of Limited Warranty, call 1-800-772-2227 or contact your IBM representative or reseller. Copies are available upon request. International Warranty Service
available in those countries where the particular product is sold by IBM or IBM Business Partners (registration required). With respect to on-site service, IBM sends a technician after attempting
to resolve the problem remotely.
5. The High Availability Services for Business Critical Systems offering for an availability guarantee is an optional service and is only offered for eligible IBM e(logo)server xSeries environments
at this time. IBM reserves the right to change the terms and conditions of the program at any time, without notice. For more details, refer to www-1.ibm.com/services/its/us/highavail2.html.
6. The xSeries 99.9% High Availability Guarantee program is an optional offering on eligible xSeries configurations. IBM reserves the right to change the terms and conditions of the program at
any time, without notice. For more details, refer to www.pc.ibm.com/ww/eserver/xseries/999guarantee.html.
7. This annual subscription service ensures that customers receive all updates to the Microsoft Datacenter operating system (and roll up of IBM driver updates). Staying current on Datacenter
patches is a requirement for Microsoft support; therefore, this service is highly recommended to all Datacenter customers.