Error code
Description
Details and solution
E5
Drive generation does not support
encryption.
When encryption is enabled with the
Encryption Kit, ensure that all tape drives in
the logical library support encryption (LTO-4
and later generations). When possible,
avoid including LTO-2 and LTO-3 tape
drives in a logical library when encryption is
enabled.
E6
Key Server Token restore process did not
complete, Key Server Token restore failed.
• Retry the operation on the same key
server token.
• Retry the operation on a new key server
token.
E7
Incorrect Key Server Token Type. Token not
supported within this device.
• Verify that the USB device is an HPE
key server token from the 1/8 G2 & MSL
Encryption Kit.
• Retry the operation on a new key server
token.
E8
Encryption Kit not available due to
incompatible library controller.
The first MSL2024 libraries do not support
the Encryption Kit. Contact your Hewlett
Packard Enterprise service representative
to upgrade your MSL2024 chassis to a
newer version.
EF
Data path failover occurred
Restore the path that failed so the library
will be prepared for another data path
failover.
• Check all FC cables between the host
and the library for damage or
disconnections.
• Check all FC switches between the host
and the library for failures or
configuration issues.
F0
Drive exceeded temperature specification
• Check ambient temperature to ensure
that it is within operating specifications.
• Check all fans to determine whether they
are working properly.
Table Continued
Troubleshooting information and procedures
185
