GE Fuji Electric MICRO-SAVER AF-300, Руководство для стартапов

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7-6 7-7
7.6 Inquiries about Product and Warranty
The purpose of this section is to provide specific instructions to the user of the standard drive referenced in this
book regarding warranty administration and how to obtain assistance on both in-warranty and out-of-warranty
equipment.
If assistance is required to determine warranty status, identify defective parts, or obtain the name of your local
distributor, call:
1501 Roanoke Blvd.
Salem, VA 24153-6492 USA
Phone: + 1 888 GE4 SERV (888 434 7378, United States)
+ 1 540 378 3280 (International)
Fax: + 1 540 387 8606 (All)
(“+” indicates the international access code required when calling from outside of the USA.)
Warranty Coverage
The warranty covers all major parts of the drive such as the main printed circuit boards, transistor modules, etc.
“Warranty period is 12 months after installation or 18 months after shipment from the Company, whichever occurs
first.”
However, the guarantee will not apply in the following cases, even if the guarantee term has not expired:
1. Damage was caused by incorrect use or inappropriate repair or modification.
2. The product was used in an environment outside the standard specified range.
3. Damage was caused by dropping the product after purchase or occurred during transportation.
4. Damage was caused by an earthquake, fire, flooding, lightning, abnormal voltage, or other natural calamities
and secondary disasters.
Before calling the number at left to determine warranty status, the drive serial number will be required. This is
located on the drive nameplate. If the drive is still under warranty, further information will be required per the “In-
Warranty Failure Checklist” shown on page 7-7of this Start-up Guide.
Out-of Warranty Procedures
When the defective part has been identified, contact your local authorized GE standard drives distributor to order
replacement parts.
Motors
Motor repairs on General Electric motors are generally handled by GE Authorized Electric Motor Servicenters or GE
Apparatus Service Shops. For specific instructions on your motor, call the distributor from which it was purchased
and be prepared to furnish complete nameplate data.
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