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106 Chapter 4 Troubleshooting
Symptom
Cause of problem
Palm Powered computer won
’
t
save data
•
Your Palm Powered computer
’
s storage
may be full. Delete trials and
investigations when you are done
working with them. HotSync
®
places a
copy of the data on your desktop
computer; it does not remove data from
your handheld computer
ImagiProbe was unable to
connect to TriLog or to recognize
plugged-in sensors
•
You may need to reset Palm Handheld:
Using a paper clip, press the reset
button on the Palm Handheld
4.1.3.
Troubleshooting the ImagiProbe Conduit
Symptom
Cause of problem
Nothing happens when I use
HotSync to transfer data to the
desktop
•
Make sure the HotSync software is
enabled
•
Make sure the ImagiProbe Conduit is
installed. To check, try looking at the
conduit settings (see Changing
HotSync
’
s Default Settings for the
ImagiProbe Conduit)
•
Make sure the ImagiProbe Conduit is
not set to
Do nothing
•
Double click on the ImagiProbe installer
to reinstall the ImagiProbe conduit
A blank graphic icon appears in
the top right corner of every web
page generated
•
Reinstall the ImagiProbe application
onto your desktop computer
Link label says
“
too much data to
display as a table
”
•
Click on the
“
text file
”
link to see your
data as text in your browser
•
Open the text fi le in a spreadsheet
application on your desktop computer
When I double-click on the top
level HTML file, I get a message
saying the application that
created this document could not
be found
•
You need to specify a default browser
I
’
ve specified a default browser in
Mac
®
OS 8.5,but my preferred
application does not open when I
double-click on the top level
HTML file
•
Open the Internet Control Panel. Make
sure that the set that specifies your
preferred browser is the active set.
Choose the appropriate set from the
popup next to the words
“
Active Set
”