APPENDIX A - WARRANTY INFORMATION
EATON
PXG200E User Manual • IM02603001E
Rev 5, 11-May-2012 • Firmware Version 5.03:3835
154
Repair After Warranty Expiration
If the warranty period has expired, we offer repair services for equipment
you have purchased from Eaton Corporation. Call and ask for a Customer
Service agent. It is important to contact us first as many problems may be
resolved with a phone call. Please have the serial number of the unit and
nature of the problem available before you call. If it is determined that the
equipment has failed and you want Eaton Corporation to perform the
repairs, we will issue you an RMA number. Ship the unit prepaid in the
original container or a container of sufficient strength and protection to
Eaton Corporation. Eaton Corporation will not be responsible for damage
incurred during shipping to us. Customer is responsible for shipping costs to
and from Eaton Corporation. Be sure the RMA number is clearly identified
on the shipping container. After the equipment has been received we will
evaluate the nature of the problem and contact you with the cost to repair
(parts and labor) and an estimate of the time necessary to complete the
work.
Limitation of Liability
The remedies provided herein are Buyer's sole and exclusive remedies.
Eaton Corporation shall not be liable for any direct, indirect, special,
incidental, or consequential damages, whether based on contract, tort, or
any other legal theory.
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