Problems writing to a CD/DVD-RW drive
Hard drive problems
Keyboard Problems
Adjust the Windows volume control —
l
Click the speaker icon in the lower-right corner of your screen.
l
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
l
Ensure that the sound is not muted by clicking any boxes that are checked.
Check the speakers and subwoofer —
See "
Sound and Speaker Problems
."
Close other programs —
The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the CD/DVD-RW.
Turn off Standby mode in Windows before writing to a CD/DVD-
RW disc —
See "
Power Management
."
Running the Dell IDE Hard Drive Diagnostics
—
The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.
1.
Turn on your computer (if your computer is already on, restart it).
2.
When
F2 = Setup
appears in the upper-right corner of the screen, press <Ctrl><Alt><d>.
3.
Follow the instructions on the screen.
Run Check Disk —
1.
Click the
Start
button and click
My Computer
.
2.
Right-click
Local Disk C:
.
3.
Click
Properties
.
4.
Click the
Tools
tab.
5.
Under
Error-checking
, click
Check Now
.
6.
Click
Scan for and attempt recovery of bad sectors
.
7.
Click
Start
.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide
.
Check the keyboard cable —
l
Ensure that the keyboard cable is firmly connected to the computer.
l
Shut down the computer, reconnect the keyboard cable as shown in the
Quick Reference Guide
for your computer, and then restart the
computer.
l
Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
l
Remove keyboard extension cables and connect the keyboard directly to the computer.
Test the keyboard —
Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the
original keyboard is faulty.
Run the Dell Diagnostics
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