127
Network Installation Troubleshooting
Problem
Solution
The cable is loose.
Reconnect the data cable to the network port and
the printer. Restart the printer.
The Status page of
Printer Properties shows
the printer is not
available, but the
printer shows “Ready”
on the LCD panel.
Follow your network troubleshooting procedures to
isolate and test each component of the computer-
to-printer communication link.
Suggestions:
•
The computer-to-network connection can be
checked by accessing a network resource, such
as a network drive.
•
The network administrator can check
communication between a server and the
printer.
•
Make sure the user is logged in to the network.
The printer is not
configured with the
correct network
address
Make sure that the server name or IP address has
been entered in the Port Settings or Configure Port
dialog box on the computer. See
“Get the Printer
USB IP Address”
for the steps to follow.
Check that “Ready” is displayed on the printer's LCD
panel.
Driver Problems
The driver and printer can have the following communication problems:
•
“The driver does not detect the network-connected printer”
•
“The driver does not detect the USB-connected printer ”
•
“Unexpected messages appear”
•
“Driver status or Windows print queue does not provide expected data”
Содержание CD800S
Страница 1: ...Datacard XPS Card Printer Installation and User Guide October 2011 Part No 539957 001 Rev B ...
Страница 13: ...3 Printer with Input Hopper Inside a single feed or hopper equipped printer ...
Страница 14: ...4 Welcome to Card Printer Information Printer with Duplex Option Inside a printer with a duplex option ...
Страница 18: ...8 Welcome to Card Printer Information ...
Страница 32: ...22 Install the Printer 8 The installer will prompt you to connect the printer to the PC using a USB cable ...
Страница 45: ...35 10 Plug in and power on the printer ...
Страница 102: ...92 Using the Printer ...
Страница 124: ...114 Printer Driver ...
Страница 130: ...120 Removing a Printer from a Windows PC ...
Страница 148: ...138 Troubleshooting ...
Страница 158: ...148 Supplies and Parts ...
Страница 216: ...206 Legal Notices ...