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6.2.3 Problems During Operation
Problems with the food being cooked
Problem
Possible cause
Required response
Irregular browning
The suction panel is not closed
properly
'Release the suction panel and lock
The oven cavity is not pre-heated Pre-heat the oven cavity
The oven temperature is too high Select a lower cooking temperature
and cook the food longer
The heating system is malfunc‐
tioning partially or entirely
Contact Customer Service
Problems with the unit
Problem
Possible cause
Required response
The unit does not respond
to input for 10 – 20 sec‐
onds
Program crash
Press and hold the ON/OFF button
for five seconds or disconnect the
unit from the outlet for five seconds
The unit cannot be turned
on or off anymore
The ON/OFF button is locked for
three seconds
Try again after three seconds.
Water is coming out from
under the unit when the
unit door is closed
Regardless of the cause
CAUTION! Contamination hazard
Destroy all food that has been in
contact with the water.
The drain pipe or wastewater
system is clogged or constricted
■
Check the drain pipe and the on-
site wastewater system and clean
if necessary
■
Use a funnel waste trap if neces‐
sary
Non-detachable drain connection
in units with fully automatic, auto‐
matic, or semi-automatic oven
cleaning
The air vent is clogged or cov‐
ered
Remove the object clogging or cov‐
ering it
The unit drain is clogged
Clean the unit drain
In EB models:
Water is sprayed into the
oven cavity during opera‐
tion
In EB models:
The automatic boiler rinsing sys‐
tem has not been run on a daily
basis
In EB models:
Empty and rinse out the boiler
There is water inside the
oven cavity
The oven drain is clogged
Flush the oven drain
Steam comes out from the
dry air intake on top of the
unit.
Malfunctioning valve in dry air in‐
take
WARNING! Risk of scalding posed
by hot steam
Contact Customer Service
6 How to Perform Maintenance on the Combi Steamer
Operating Manual
134
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