
____________
SYMPTOM 6:
Err followed by a number appears on the display.
CAUSE 1:
See "Error Codes" in this manual.
ACTION 1:
Record the number that is displayed.
____________
SYMPTOM 7:
Time or date is incorrect.
CAUSE 1:
The real-time clock battery may be exhausted.
ACTION 1:
Replace the RTC battery. Reset the time and date.
____________
SYMPTOM 8:
Printer fails to operate.
CAUSE 1:
Fuse F2 on the auxiliary PCB may be open.
ACTION 1:
See "Replacing Fuses" in this manual.
____________
SYMPTOM 9:
Printer paper advances but instrument does not print.
CAUSE 1:
The thermal paper may be improperly loaded; characters can be printed on only one
side of the thermal paper roll.
ACTION 1:
Ensure that the thermal paper is properly loaded; if needed, remove the roll of printer
paper and reload the printer paper.
____________
SYMPTOM 10:
Paper mechanism jams.
NOTE
: If a printer paper jam is detected during POST, Pr Err may appear on the display.
ACTION 1:
Switch off the N-20P. Then check to see if the print head is at the home position, if
so, attempt to pull the paper out by pulling gently – do not force it.
If the print head is not a the home position, and the paper cannot be easily pulled out from the printer, then the
printer may need to be disassembled to remove the paper jam (see "Disassembly Procedure" and "Loading/
Clearing Printer Paper").
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