E-60
Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.1
OL-24002-01
Appendix E Troubleshooting
Troubleshooting the ASA 5500 AIP SSM
The module in slot 1 should be shut down before
resetting it or loss of configuration may occur.
Reset module in slot 1? [confirm]
Reset issued for module in slot 1
asa(config)#
show module
Mod Card Type Model Serial No.
--- -------------------------------------------- ------------------ -----------
0 ASA 5520 Adaptive Security Appliance ASA5520 P2A00000014
1 ASA 5500 Series Security Services Module-10 ASA-SSM-10 P2A0000067U
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
0 000b.fcf8.7bdc to 000b.fcf8.7be0 0.2 1.0(10)0 7.0(4)
1 000b.fcf8.0176 to 000b.fcf8.0176 0.2 1.0(10)0 5.1(0.1)S153.0
Mod Status
--- ------------------
0 Up Sys
1 Shutting Down
****************************************************
asa(config)#
show module
Mod Card Type Model Serial No.
--- -------------------------------------------- ------------------ -----------
0 ASA 5520 Adaptive Security Appliance ASA5520 P2A00000014
1 ASA 5500 Series Security Services Module-10 ASA-SSM-10 P2A0000067U
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
0 000b.fcf8.7bdc to 000b.fcf8.7be0 0.2 1.0(10)0 7.0(4)
1 000b.fcf8.0176 to 000b.fcf8.0176 0.2 1.0(10)0 5.1(0.1)S153.0
Mod Status
--- ------------------
0 Up Sys
1 Up
asa(config)#
If you have problems with reimaging the ASA 5500 AIP SSM, use the
debug module-boot
command
to see the output as the module boots. Make sure you have the correct IP address for the TFTP server
and you have the correct file on the TFTP server. Then use the
hw-module module 1 recover
command
again to reimage the module:
asa(config)#
hw-module module 1 recover configure
Image URL [tftp://0.0.0.0/]: tftp://192.0.2.0/IPS-SSM-K9-sys-1.1-a-5.1-0.1.i$
Port IP Address [0.0.0.0]: 10.89.150.227
VLAN ID [0]:
Gateway IP Address [0.0.0.0]: 10.89.149.254
asa(config)#
debug module-boot
debug module-boot enabled at level 1
asa(config)#
hw-module module 1 recover boot
The module in slot 1 will be recovered. This may erase all configuration and all data on
that device and attempt to download a new image for it.
Recover module in slot 1? [confirm]
Recover issued for module in slot 1
asa(config)# Slot-1 140> Cisco Systems ROMMON Version (1.0(10)0) #0: Fri Mar 25 23:02:10
PST 2005
Slot-1 141> Platform ASA-SSM-10
Slot-1 142> GigabitEthernet0/0
Slot-1 143> Link is UP
Slot-1 144> MAC Address: 000b.fcf8.0176
Slot-1 145> ROMMON Variable Settings: