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Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.1
OL-24002-01
Appendix E Troubleshooting
Recovering the Password
Recovering the ASA 5585-X IPS SSP Password
Note
To reset the password, you must have ASA 8.2.(4.4) or later or ASA 8.4.2 or later. The
ASA 5585-X IPS SSP is not supported in ASA 8.3(
x
).
You can reset the password to the default (
cisco
) for the ASA 5585-X IPS SSP using the CLI or the
ASDM. Resetting the password causes it to reboot. IPS services are not available during a reboot.
Use the
hw-module module
slot_number
password-reset
command to reset the password to the default
cisco
. If the module in the specified slot has an IPS version that does not support password recovery, the
following error message is displayed:
ERROR: the module in slot <n> does not support password recovery.
To reset the password on the ASA 5585-X IPS SSP, follow these steps:
Step 1
Log into the adaptive security appliance and enter the following command:
asa#
hw-module module 1 password-reset
Reset the password on module in slot 1? [confirm]
Step 2
Press
Enter
to confirm.
Password-Reset issued for slot 1.
Step 3
Verify the status of the module. Once the status reads
Up
, you can session to the ASA 5585-X IPS SSP.
asa#
show module 1
Mod Card Type Model Serial No.
--- -------------------------------------------- ------------------ -----------
1 ASA 5585-X IPS Security Services Processor-4 ASA5585-SSP-IPS40 JAF1436ABSG
Mod MAC Address Range Hw Version Fw Version Sw Version
--- --------------------------------- ------------ ------------ ---------------
1 5475.d029.8c74 to 5475.d029.8c7f 0.1 2.0(12)3 7.1(4)E4
Mod SSM Application Name Status SSM Application Version
--- ------------------------------ ---------------- --------------------------
1 IPS Up 7.1(4)E4
Mod Status Data Plane Status Compatibility
--- ------------------ --------------------- -------------
1 Up Up
Step 4
Session to the ASA 5585-X IPS SSP.
asa#
session 1
Opening command session with slot 1.
Connected to slot 1. Escape character sequence is 'CTRL-^X'.
Step 5
Enter the default username (
cisco)
and password (
cisco)
at the login prompt.
login:
cisco
Password:
cisco
You are required to change your password immediately (password aged)
Changing password for cisco.
(current) password:
cisco