9-15
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows
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Chapter 9 Troubleshooting
Error Messages
PEAP Authentication Error Messages
This section lists error messages that may occur during PEAP authentication. The messages are divided
into six subsections based on the type of database that is used with PEAP. Use
Table 9-4
to quickly locate
the error messages for your database.
For All PEAP-Supported Databases
Error Message
PEAP failed initialization. Please make sure that PEAP is installed
correctly and Trusted Root Certificate Authority certificate is installed
correctly.
Explanation
The PEAP authentication process failed during initialization, most likely because the
specified root certificate is missing from the system.
Recommended Action
Make sure that PEAP and the Trusted Root Certificate Authority certificate are
installed correctly.
For Windows NT or 2000 Domain Databases
Error Message
New Password and Confirm New Password entered do not match. Please try
it again.
Explanation
You entered different values in the New Password and Confirm New Password fields on
the Change Password screen. They must be identical.
Recommended Action
Re-enter your new password in both fields.
Error Message
The old password you supplied doesn’t match what you entered
previously. Please try it again.
Explanation
The password entered in the Old Password field on the Change Password screen does not
match the password that was used previously.
Recommended Action
Re-enter your old password in the Old Password field.
Table 9-4
Locating PEAP Authentication Error Messages
Error Message Category
Page Number
All PEAP-supported databases
9-15
Windows NT or 2000 domain databases
9-15
All OTP databases
9-16
OTP databases using SofToken version 1.3
9-17
OTP databases using SofToken II version 2.0
9-18
OTP databases using RSA SecurID version 2.5
9-19