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5-3

CHAPTER 5 TROUBLESHOOT-

2. Computer

The display connected to the computer

shows error messages. Their contents differ

depending on the software being used.

Most errors are associated with users,

such as user operation mistakes and

document jams. The user must take appro-

priate actions according to error messages.

The figure below shows several exam-

ples of error messages when using “Cap-

turePerfect 3.0”.

Figure 5-102

Содержание DR-X10C - imageFORMULA - Document Scanner

Страница 2: ...COPYRIGHT CANON ELECTRONICS INC 2008 Use of this manual should be strictly supervised to avoid disclosure of confidential information ...

Страница 3: ...tion Chapter 3 Disassembly and reassembly Disassembly method reassembly method Chapter 4 Installation and maintenance Installation method maintenance method Chapter 5 Troubleshooting Error display and troubleshooting Appendix General diagram etc Information in this manual is subject to change Notification of such changes will be given in Service Information Bulletins Thoroughly read the informatio...

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Страница 5: ...SYSTEM 2 14 1 Outline 2 14 2 Pickup Tray Elevation 2 15 3 Pickup Unit 2 16 4 Staple Detection 2 18 5 Ultrasonic Double Feed Detection 2 19 6 Jam Detection 2 19 IV CONTROL SYSTEM 2 20 1 Control PCB 2 20 2 Drive System Block Diagram 2 22 3 Image Processing Control 2 23 V POWER SUPPLY 2 25 1 Power Supply 2 25 VI OPTION 2 27 1 Imprinter 2 27 2 Patchcode Decoder 2 28 3 Barcode Module 2 28 VII ELECTRICA...

Страница 6: ...hading Motor 3 35 4 CIS Unit 3 36 5 Reading Holder 3 38 6 Blower 3 38 7 Frame Detection Unit 3 39 VI UPPER UNIT 1 EXTERNAL COVERS 3 40 1 Entrance Upper Unit 3 40 2 Pickup Roller Cover 3 40 3 Upper Front Cover 3 41 4 Entire Upper Unit 3 42 VII UPPER UNIT 2 ELECTRICAL SYSTEM 3 46 1 Main Drive PCB 3 46 2 Staple PCB 3 47 3 Ultrasonic Sensor PCB 3 48 4 Pickup Unit Motor 3 49 5 Platen Motor 3 50 VIII UP...

Страница 7: ...ll Adjustment 5 9 5 Individual Adjustments 5 10 6 Analog 5 11 7 Firm Load 5 12 8 About 5 12 9 Max Document Size 5 13 10 Dcon Check 5 13 11 Check Device 5 24 12 Sleep 5 24 13 SCSI Transfer 5 25 14 Counter 5 25 IV LIST OF FAILURES 5 27 1 Operation Failures 5 27 2 Images Failures 5 27 V OPERATION TROUBLESHOOTING 5 28 1 No Power Is Supplied 5 28 2 Scanner Is Not Recognized 5 29 3 Scanning Does Not Sta...

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Страница 9: ...CHAPTER 1 GENERAL DESCRIPTION COPYRIGHT CANON ELECTRONICS INC 2008 CANON DR X10C FIRST EDITION I PRODUCT SPECIFICATIONS 1 1 II NAME OF PARTS 1 8 III USER OPERATION 1 10 ...

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Страница 11: ... Dust escape function changing the reading position 3 Feed advancement Separation roller control Eject roller control Double feed retry function 4 Image treatment by high speed IC 5 Many other functions Three ultrasonic sensors Staple detection Exchangeable background color Moire reduction etc 6 High durability Expected life 18 million sheets A4 portrait Windows is a trademark of Microsoft Corpora...

Страница 12: ...ater Tray closed 528 W 563 D 375 H mm Tray opened 528 W 861 D 432 H mm 7 Weight 39 kg Main body only 8 Output interface 1 USB 2 0 Hi speed 2 SCSI 3 Ultra 3 KOFAX board interface KOFAX board will be released after this machine 9 Expected product life In house information One of the following two items whichever comes first 1 5 years 2 Sheets fed 18 millon sheets A4 copy paper There are parts needed...

Страница 13: ...COPYRIGHT CANON ELECTRONICS INC 2008 CANON DR X10C FIRST EDITION 1 3 CHAPTER 1 GENERAL DESCRIPTION Dimensions unit mm 861 563 536 432 140 375 528 Figure 1 101 ...

Страница 14: ...ess and no crease 4 Long document mode Length 1000 mm max Thickness is 0 2 mm or less Image data size is 384 MB 80 or less Feeding function is not guaranteed If using the Folio together A1 size scanning is available 5 Document storage 1 Pickup 500 sheets max or 48mm height max including curls 2 Eject 500 sheets max or 50mm height max including curls Resolution Binary Grayscale Color 100 150 200 24...

Страница 15: ... 1 Binary Black and white Error diffusion ATE ATE II ATE Advanced Text Enhancement ATE II is not available at 400 600 dpi 2 Grayscale 8 bits 3 Color 24 bits 4 Auto image type detection 10 Output resolution 100 100 dpi 150 150 dpi 200 200 dpi 240 240 dpi 300 300 dpi 400 400 dpi speed priority 600 600 dpi speed priority 400 400 dpi image priority 600 600 dpi image priority A4 portrait JPEG transport...

Страница 16: ...7 Other image processing Dots erasing Prevent bleed through Remove background Text orientation recognition Border removal Punch hole removal Add on Resampling included MultiStream Pre scan 3 D gamma color correction Image rotation 8 Other function Skew detection Rapid recovery scan Continuous manual feed Dust escape Buzzer Count only Verify count Auto matic pickup tray opening USB interlock power ...

Страница 17: ...ling When disassembling and assembling are performed unplug the power cord 3 Prohibition of modify This machine must not arbitrarily be modified or remade If it is use may be forcibly suspended To change the specifications or disas semble and reassemble this machine fol low the instructions described in this manual and the service information 4 Electromagnetic wave interference This machine compli...

Страница 18: ...igure 1 201 1 Document eject tray 2 Document feed tray Pickup tray 3 Power switch 4 Operation panel 5 Document guide 6 Eject paper stoppers 7 Document eject tray extension 8 Document guide 9 Document guide lock lever 10 Document feed tray extension Note In this manual the Document feed tray may also be mentioned as the Pickup tray ...

Страница 19: ...nnector Half pitch D sub 50 pin 3 DIP switches SCSI ID 4 Power connector 5 Ventilation holes exhaust fan 3 Control Panel Figure 1 203 1 Display panel 2 Enter key 3 keys allow keys 4 Menu key 5 Job key 6 Count Only key 7 Bypass Mode key 8 New file key 9 START key 10 STOP key Note In this manual the Control panel may also be mentioned as the Operation panel ...

Страница 20: ...e service technician 1 Preparation of Trays Before scanning documents prepare for the document feed tray and document eject tray according to the documents 1 Document feed tray When the power to the main body is turned ON the document feed tray opens automatically and moves to the height of the set home position Figure 1 301 Push the document guides from both sides 1 and adjust their positions ac ...

Страница 21: ...width of the document to be set Figure 1 304 Note The right and left positions can be changed by holding one document guide and moving the other document guide Pull out the document eject tray extension according to the document length Figure 1 305 If a document jumps out of the document eject tray and drops raise the eject paper stoppers to prevent the jumping of the document Figure 1 306 ...

Страница 22: ...d double feeding Pickup Roller Feed Roller Retard Roller Figure 1 307 2 Manual feeding The Bypass Mode key lights and the document feed tray lifts and one document is fed at a time Since the pickup roller stops during manual feeding insert the document to the position where it is pulled in with the feed roller Bypass Mode Key Figure 1 308 Note During manual feeding documents are not separated with...

Страница 23: ...s feeding Set a batch of documents but since the pickup roller stops insert a document to the position where it is drawn with the feed roller The retard roller is rotating in the direction of separation Feed Roller Retard Roller Figure 1 309 3 Job Function The job registered with the job registra tion tool is performed with the following pro cedure Figure 1 310 1 Press the Job key on the control p...

Страница 24: ...d folder and check the image file 4 CapturePerfect3 0 This section describes the scan proce dure with Scan Batch to File from the acti vation of CapturePerfect 3 0 1 Start CapturePerfect3 0 Figure 1 313 2 Select Canon DR X10C from the Select Scanner screen 3 Select Scanner Settings and open the ISIS driver setting dialog box First the Basic tab is selected Figure 1 314 Basic tab ...

Страница 25: ...g boxes other than the Basic tab are shown below Figure 1 315 Figure 1 316 Figure 1 317 Figure 1 318 5 Select a scanning method Selecting Scan Batch to File opens the setting dialog 6 Specify the location file name and format for saving and then click Save to start scanning Brightness tab Image processing tab Post Imprinter tab Others tab ...

Страница 26: ... during scan ning the following message is displayed on the display panel and feeding stops Figure 1 320 Note The error code Pxxx changes ac cording to the location of the jammed document 1 Remove the document remaining on the document eject tray 2 While pressing the open close button open the upper unit carefully until it stops Open Close Button Figure 1 321 3 Remove a jammed document If the docu...

Страница 27: ... 4 Carefully close the upper unit 1 Make sure the upper unit is closed securely by pushing on both edges of the upper unit 2 Figure 1 322 5 Check the last image that is saved and perform the scan again Note If Continuous Mode is set a message appears on the display panel after clear ing document jams ...

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Страница 29: ...T CANON ELECTRONICS INC 2008 CANON DR X10C FIRST EDITION I OUTLINE 2 1 II READING SYSTEM 2 7 III FEED SYSTEM 2 14 IV CONTROL SYSTEM 2 20 V POWER SUPPLY 2 25 VI OPTION 2 27 VII ELECTRICAL PARTS LAYOUT 2 29 VIII PARTS LAYOUT ON EACH PCB 2 33 ...

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Страница 31: ... and image data from image sensors 2 Feed system This system performs from document pickup to document ejection 3 Control system This system is comprised of an image processing section a feed control section and a system control section The image processing section controls the reading system and processes the read image data However image data processing is also performed by the computer The feed...

Страница 32: ...he feed section is shown below Figure 2 102 1 Pickup roller 2 Feed roller 3 Retard roller 4 Registration roller lower 5 Reading roller drive 3 6 Platen roller lower 7 U turn roller drive 4 8 Registration roller upper 9 Reading roller follower 3 10 Platen roller upper 11 U turn roller follower 4 12 Eject roller follower 13 Eject roller drive ...

Страница 33: ...ain drive PCB upper unit Pickup motor Feed motor Pickup up down motor Reverse up down motor Platen motor Shading motor Control PCB base unit Tray motor Separation motor Retard roller Platen motor Shading motor Main motor PCB base unit Main motor Eject PCB base unit Eject motor Pickup roller Reverse roller Platen roller upper Platen roller lower Registration roller upper lower Reading roller U turn...

Страница 34: ...sets of ultrasonic sensors are mounted 8 Door sensor Detects whether the upper unit is open 9 Imprinter door sensor Detects whether the imprinter cover is open 10 Platen roller sensor left right Detects the home position of the platen roller In the detec tion state the exposed surface is white 11 CIS unit home sensor upper lower Detects the home position of the CIS unit for image reading In the de...

Страница 35: ...ain body controls the entire electrical circuits The main drive PCB is mounted in the upper unit Staple PCB left right Motor Blower Sensor Ultrasonic sensor PCB Power supply PCB Sensor Main drive PCB Main motor PCB Frame LED PCB left right Motor Fan Frame CIS PCB left right Motor Clutch Blower Sensor Ultrasonic drive PCB Motor Eject PCB Control PCB Operation panel PCB Tray detection PCB Reading PC...

Страница 36: ...the pickup tray lifts Thereafter each motor starts rotating to feed the document Start End 1 Pickup tray motor 2 Pickup sensor 3 Pickup motor 4 Feed motor 5 Separation motor 6 Main motor 7 Registration front sensor Registration rear sensor 8 9 Back side reading 10 Front side reading 11 Eject motor Note 12 Eject sensor Note The gray part of the eject motor is ON for high speed feeding and OFF for l...

Страница 37: ...documents This configuration enables the unit to read both the front and back sides of a document using a single scan The platen rollers are assembled as op posed by the reading units A frame detection unit is assembled in front of the reading units to read the document frame data necessary for auto size detection and skew correction The image data read are sent to the im age processing section of...

Страница 38: ...e pixels of each color is 7396 and its reading width is 313 mm As a 3 line type light receiving element it can light on the LEDs of the 3 colors at the same time for image reading thus reducing color shift In addition it can prevent slow down in reading in the color mode The lights from the LEDs illuminate the document through the light guides and the reading glass The lights reflected from the do...

Страница 39: ...NON DR X10C FIRST EDITION 2 9 CHAPTER 2 FUNCTION OPERATION When the power is turned ON the black part is on the feed path side When feeding starts it becomes the set background color The driver initial value of the background color is black ...

Страница 40: ...t shifts the CIS unit Figure 2 203 shows the position of the CIS unit when reading an image and white reference This slide plate is driven by the shading motor Since the white reference is provided in the reading holder the failures caused by the dirt and scratches of the white reference do not occur When the power is switched ON and when scanning starts this machine slides the CIS unit and reads ...

Страница 41: ... the reading glass surface to remove dust 2 Brush A brush is assembled on the platen rollers When the rollers turn one turn between sheets of documents the reading glass surface and rollers are cleaned with the brush 3 Reading position If dust is detected in the normal reading position the reading position is moved by using the slide function of the CIS unit Details are set in the user mode 4 Whit...

Страница 42: ...ION CHAPTER 2 FUNCTION OPERATION 5 Sealant Sponge rubber is used to improve sealing of the ends of the reading PCB In addition a roller cleaning sheet is provided as a consumable The rollers can be cleaned by feeding this sheet Refer to the User Manual for the details ...

Страница 43: ...mbly Figure 2 205 The frame detection unit consists of a sensor assembly including 2 CIS PCBs a frame detection guide including a reading glass and other parts ink pad light guide not associated with the frame detection function The CIS PCB contains an A4 LTR 600dpi 1 line CMOS image sensor The reading width of this machine is covered by assem bling 2 CIS PCBs The resolutions that are actually rea...

Страница 44: ...trolled Thus the separation force can be selected from 5 levels in the user mode according to the type of document 4 Ultrasonic Sensor This machine contains 3 sets of ultrasonic sensors The double feeds of left or right justified documents can be detected by the sensors An ultrasonic sensor to be enabled can be selected and a non detection area in the feed direction can be set for each sensor by s...

Страница 45: ...Retard roller drive section Elevating guide right Elevating guide left Tray detection PCB Pickup tray Drive shaft Tray elevation drive section Figure 2 301 Then an oblique perspective figure of the tray position detection section is shown below and this section describes how to set the standby position in 3 levels One LED 2 and 3 light receiving elements 3 are mounted on the tray detection PCB 1 T...

Страница 46: ...s are rotated by a feed motor The reverse rollers are used for double feed retry The sensors for controlling the upper and lower positions of the pickup and reverse rollers are mounted on the main drive PCB A detection lever is assembled in this unit In addition a long light guide that sends light from the LED to the light receiving element to detect a document on the pickup tray is as sembled Sen...

Страница 47: ...on and does not touch the document When re turning the document the reverse roller is moved downward However if a double feed is detected after the document is fed backward 100 mm or more from the registration sensor rear the double feed retry is not carried out Ultrasonic sensor Registration roller Reading roller front Feed roller Retard roller Figure 2 304 Then a side view when the reverse rolle...

Страница 48: ...mbled on the pickup roller cover at the center Staple PCB Light guide Figure 2 306 Four LEDs and 1 light receiving element are mounted on the staple PCB An illustration of light emission and reception is shown be low Light guide Light receiving element LED4 LED3 LED2 LED1 Figure 2 307 The LEDs light one by one from the bot tom If documents do not jump light enters the opposite light receiving elem...

Страница 49: ... sensor reception Ultrasonic drive sensor transmission Figure 2 310 6 Jam Detection Document jams are detected by the reg istration sensors front and rear and the eject sensor 1 Pickup Delay Jam Pickup Error The leading edge of the document was not detected by the registration sensor within the specified time after the machine starts pickup 2 Early Reach Jam The leading edge of the following docu ...

Страница 50: ...ws the block diagram associated with image and Table 2 401 lists the main IC functions Operation panel Reading Front LVDS receiver Reading Back LVDS receiver Frame CIS Right Frame CIS Left Analog processor Scanner controller EEPROM 4 Kbits SCSI controller USB controller CPU BUS SDRAM 384 Mbytes SDRAM 64 Mbytes SRAM 4 Mbits 2 FLASH 16 Mbits PIO controller Patchcode decoder Option Main drive Figure ...

Страница 51: ...ol IC104 Analog processor Frame detection CIS analog data adjustment and A D conversion IC109 EEPROM 4 Kbits Storage of various setting data IC110 111 SRAM 4 Mbits 2 For scanner controller work IC144 FLASH 16 Mbits Firmware storage IC113 118 SDRAM 384 Mbytes Temporary storage of image data memory for image data processing IC119 SDRAM 64 Mbytes Memory for JPEG processing Table 2 401 ...

Страница 52: ...n each PCB Feed M8 Driver CPU CPU CPU Option CPU Driver Driver Driver Driver Driver Driver Driver Main M1 Fan FM1 Eject M10 Driver Driver Main drive PCB Control PCB Main motor PCB Eject PCB CPU Driver Carriage M13 14 Imprinter PCB Pickup M7 Pickup up down M12 Shading M5 Blower FM2 Blower FM3 Clutch CL1 Clutch CL2 Blower FM4 Blower FM5 Separation M9 Shading M6 Platen M4 Tray M2 Reverse up down M11 ...

Страница 53: ...nsor processing section Color pixel counter Data rearrangememt Frame detection Auto image type detction Resolution conversion Moire reduction Image processing section 1 Image processing section 2 Image processing section 3 JPEG compression Edge emphasis Binarization ATE II JPEG module DMA I F SDRAM 64 Mbytes SCSI USB controller SDRAM I F 3 D color correction section Image rotation Image interpolat...

Страница 54: ...for storage And then the 3 D color space processing section performs the 3 D gamma correction to improve the quality of colors Image processing section 2 changes the resolution performs the gamma correction ad justment of brightness and contrast and custom gamma correction the binary auto brightness adjustment ABC and the grayscale conver sion Image processing section 3 handles the edge emphasis b...

Страница 55: ...d again the power supply sensor is turned ON the relay is turned OFF and the power supply stops If the Auto USB Power Switch Setting is turned ON in the user mode and the USB cable is connected the relay is turned ON OFF in conjunction with the computer power ON OFF The supplied AC power is converted by a rectifying bridge to unsmoothed power and converted to 24 VDC power This DC power is supplied...

Страница 56: ...the motor stops This machine will shift into the stand by mode Energy Star mode if no key or no scan operation takes place after the power is turned ON Select shifting time from 240 60 10 min utes according to the Stand by Mode Setting in the user mode It is set to 10 minutes at the factory If communication is performed from a computer or a key on the operation panel is pressed the machine resumes...

Страница 57: ...cription 1 Type Pre imprinter Post imprinter 2 Form Built in the main body 3 Printing surface Front 4 Head movement method Electric 5 Printing density 12 nozzles line 96 dpi 6 Maximum number of characters 32 characters 7 Character font Original 12 12 dots 12 8 dots 8 Character string 1 ASCII codes 20H to 7FH Alphanumeric characters symbols 2 Special counter time date arrow 9 Printing position 1 Ho...

Страница 58: ...plication s settings PATCH II FILE B Figure 2 604 The scanner creates a separate file starting from the patchcode sheet The im age of this sheet is saved regardless of the application s settings 3 Barcode Module The barcode module is an add on mod ule that adds the barcode detection function to the ISIS TWAIN driver Barcodes can be read by installing the barcode module in the computer The barcode ...

Страница 59: ... OPERATION VII ELECTRICAL PARTS LAYOUT 1 Motor Clutch Fan 1 Upper unit M3 M11 M7 M12 M8 FM2 M5 FM3 Figure 2 701 Category Name Symbol Platen motor M3 Shading motor M5 Pickup motor M7 Feed motor M8 Reverse up down motor M11 Motor Pickup up down motor M12 Blower FM2 Fan Blower FM3 Table 2 701 ...

Страница 60: ...N 2 Base unit CL2 M6 CL1 FM4 M9 M2 FM5 M4 M1 FM1 M10 Figure 2 702 Category Name Symbol Main motor M1 Tray motor M2 Platen motor M4 Shading motor M6 Separation motor M9 Motor Eject motor M10 Clutch registration CL1 Clutch Clutch reading front CL2 Exhaust fan FM1 Blower FM4 Fan Blower FM5 Table 2 702 ...

Страница 61: ...ensor Pickup roller sensor Reverse roller sensor Ultrasonic sensor PCB B14 Registration sensor front rear Skew sensor Document sensor for ultrasonic sensor Staple PCB right B15 Staple PCB left B16 Frame LED PCB right B17 Frame LED PCB left B18 Reading PCB B19 Reading unit upper CIS PCB B20 Reading unit upper Sensor PCB B21 Pickup sensor Sensor PCB B22 Platen roller sensor upper Sensor SR1 Imprinte...

Страница 62: ... motor PCB B3 Power supply sensor Eject PCB B4 Eject sensor Operation panel PCB B5 Tray detection PCB B6 Document sensor Ultrasonic drive PCB B7 Registration sensor front Skew sensor Document sensor for ultrasonic sensor Frame CIS PCB right B8 Frame detection unit Frame CIS PCB left B9 Frame detection unit Reading PCB B10 Reading unit lower CIS PCB B11 Reading unit lower Sensor PCB B12 Platen roll...

Страница 63: ...0C FIRST EDITION 2 33 CHAPTER 2 FUNCTION OPERATION VIII PARTS LAYOUT ON EACH PCB 1 Control PCB J907 J124 J112 J121 LED105 LED107 J126 J111 J110 J102 J120 SW102 IC IC J910 J903 J906 J904 J901 J909 J905 J116 J123 J117 J118 LED103 J109 J125 Figure 2 801 ...

Страница 64: ...el PCB J124 6P Eject PCB J125 7P Main motor PCB J126 30P Patchcode decoder option J901 15P Tray detection PCB ultrasonic drive PCB J903 6P Platen motor J904 4P Tray motor J905 2P Clutch reading J906 12P Separation motor J907 8P Shading motor platen roller sensor J909 3P Clutch registration J910 7P Blower CIS unit home sensor Table 2 801 Symbol Description SW102 SCSI ID settings SW2 SW1 ID2 OFF OFF...

Страница 65: ...nsor shading motor J204 6P Platen motor J205 4P Reverse up down motor J206 4P Pickup up down motor J207 12P Feed motor J208 12P Pickup motor J209 2P Blower J210 2P Blower J211 6P Platen roller sensor imprinter door sensor J212 6P Pre imprinter option J213 5P Frame LED PCB right J214 5P Frame LED PCB left J215 7P Post imprinter option Table 2 803 Symbol Description LED1 LED2 Lit CPU good condition ...

Страница 66: ...ERATION 3 Main Motor PCB SW1 PS1 J816 J812 J813 J811 J815 Figure 2 803 Connector Description J811 7P Control PCB J812 6P Main motor J813 2P Power supply PCB 24V J815 3P Exhaust fan J816 3P Power supply PCB AC Table 2 805 Symbol Description SW1 Power switch PS1 Power supply sensor Table 2 806 ...

Страница 67: ...r Supply PCB CN001 CN7 FUSE CN8 CN6 CN1 CN3 CN2 Figure 2 804 Connector Description CN001 3P AC cable CN1 4P Control PCB 24V output CN2 2P Main motor drive PCB 24V output CN3 4P Control PCB 24V output reserved CN6 3P Control PCB standby signal CN7 3P AC input CN8 3P Main motor drive PCB AC line Table 2 807 ...

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Страница 69: ...CED BY USERS 3 1 II EXTERNAL COVERS 3 3 III BASE UNIT 1 ELECTRICAL SYSTEM 3 13 IV BASE UNIT 2 FEED SYSTEM 3 24 V BASE UNIT 3 READING SYSTEM 3 32 VI UPPER UNIT 1 EXTERNAL COVERS 3 40 VII UPPER UNIT 2 ELECTRICAL SYSTEM 3 46 VIII UPPER UNIT 3 FEED SYSTEM 3 51 IX UPPER UNIT 4 READING SYSTEM 3 58 X OPTION 3 62 ...

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Страница 71: ...e roller cover as shown below and turn it to the front Figure 3 101 2 Flip up the lock lever of the pickup roller and remove the pickup roller Figure 3 102 2 Feed Roller 1 Hold the roller cover as shown below and turn it to the front Figure 3 103 2 Remove the roller lock lever from the feed roller Figure 3 104 3 Remove the feed roller Figure 3 105 ...

Страница 72: ...ON DR X10C FIRST EDITION CHAPTER 3 DISASSEMBLY REASSEMBLY 3 Retard Roller 1 Hold the roller cover with fingers and remove it Figure 3 106 2 Remove the roller lock lever from the re tard roller Figure 3 107 3 Remove the retard roller Figure 3 108 ...

Страница 73: ...2 Figure 3 201 General precaution 2 Right Cover 1 Remove the rear cover 2 Remove 4 screws 1 round tips on the rear and the side Figure 3 202 3 With the upper unit closed remove 1 screw 1 self tapping With the upper unit open remove 2 screws 2 self tapping Figure 3 203 Place the main body on a flat sturdy surface when disassembling and reassembling If it is placed on an inclined table the base or u...

Страница 74: ...ise the tip resistant foot 2 remove the right cover 3 from the main body Note Do not pull it excessively because a cable is connected to the back side Figure 3 205 6 Remove the cable 1 and remove the right cover 2 Figure 3 206 7 Remove the operation panel if necessary Page 3 12 Notes on assembling To close the pickup tray first move it downward and then close it The screw for operation panel insta...

Страница 75: ...er unit closed remove 1 screw 1 self tapping With the upper unit open remove 2 screws 2 self tapping Figure 3 208 4 Move the pickup tray upward and remove the screw 1 self tapping Figure 3 209 5 Unhook the rear fitting part 1 and while lifting the main body a little to raise the tip resistant foot 2 remove the left cover 3 Figure 3 210 Notes on assembling To close the pickup tray first move it dow...

Страница 76: ...move the screw 1 TP head and remove the lock shaft 2 Remove screw 3 M3 round tips and while unhooking 2 pairs of the fitting parts 4 remove the cover 5 In the same way remove the lock shaft and the cover on the opposite side Note A light guide for the sensor is built in the right cover Figure 3 212 3 Lift and remove the pickup tray unit 1 along the guide Note When the coil spring 2 is removed and ...

Страница 77: ...and push it downward slowly and uniformly on the right and left sides When assembling the pickup tray unit be careful not to tilt it to the right or left and ensure that it is not tilted to the right and left Install the lock shaft by aligning the D cut shape of the end with the hole in the side plate Figure 3 214 6 Pickup Document Guide 1 Remove the pickup tray unit Page 3 6 2 Remove 4 screws 1 M...

Страница 78: ... M3 self tapping and remove the holder 2 Then remove the shaft 3 When the shaft is removed the lock lever on the rear side is detached Figure 3 218 6 While holding the document guide remove 2 screws 1 M3 self tapping and re move the document guide Note The document guide consists of a total of 4 parts including the lock lever Figure 3 219 Document guide components Guide Lever Cover Transmission ba...

Страница 79: ...w 1 M3 round tip and remove the leaf spring 2 Then remove 3 screws 3 M3 TP head self tapping and remove the holder 4 and tray guide 5 Note When the holder is removed the coil spring inside is detached Figure 3 221 Notes on assembling When the coil spring 1 is mounted in the holder insert a tool with a thin and flat tip from the rear side of the hole 2 and clip the coil spring as shown in the figur...

Страница 80: ...re 3 223 9 Eject Tray Unit 1 Open the upper unit and remove 3 screws 1 TP head In the same way remove 3 screws on the opposite side Figure 3 224 2 Close the upper unit lift the front of the eject tray unit 1 a little and draw it to the front Figure 3 225 Notes on assembling When assembling the eject tray unit in the main body do not hit it against the inside of the right and left side plates to pr...

Страница 81: ...6 screws 1 M3 self tapping and remove the guide plate 2 Figure 3 226 3 Remove 2 screws 1 M3 self tapping and remove the eject document guide on the rear side Note The eject tray extension unit 2 can be pulled out at this time Figure 3 227 Notes on assembling Mount the pinion gear left 1 and pinion gear right 2 with a torque limiter 3 as shown in the figure below Figure 3 228 ...

Страница 82: ...eration Panel 1 Remove the right cover 2 Remove 2 screws 1 M3 self tapping and 2 screws 2 M3 16 self tapping and remove the operation panel unit 3 with a plate Figure 3 229 3 Remove 4 kinds of buttons 1 and LED window 2 Figure 3 230 4 Remove the screw 1 M3 round tip and remove the operation PCB 2 Figure 3 231 ...

Страница 83: ...he option PCB guide plate 1 Note Do not deform the ambient leaf spring Figure 3 301 3 Remove the cable connected to the control PCB 1 and 11 screws 2 TP head and remove the control PCB with a plate Note The connector for the reading unit upper and the DC power supply marked with is one with a lock Figure 3 302 4 Remove 11 screws 1 M2 5 4 and screw 2 M3 round tip for the USB connector and remove th...

Страница 84: ...e power supply PCB 2 with a panel Note The connector marked with has a lock Figure 3 305 4 Remove 4 screws 1 round tip and re move the power supply PCB 2 Figure 3 306 Notes on assembling There is no electrical problem if 4 pole connector of the DC power supply cable is connected to either of the 2 4 pole con nectors CN1 CN3 on the power supply PCB but it must be connected to CN1 When pushing the p...

Страница 85: ...ing 3 and belt 4 Figure 3 307 4 Remove 3 cable holders 1 and remove the cable 2 from the mounting plate Remove 3 screws 3 round tips pull out the mounting plate 4 with a motor and turn it over while holding it with a hand Note Do not pull it excessively because a cable is connected Figure 3 308 5 Remove the cable holder and connector of the cable 1 and remove the main motor unit 2 from the main bo...

Страница 86: ...P head and remove the main motor 3 Figure 3 310 Notes on assembling When installing the main motor the cable outlet must be on the connector side of the PCB 4 Main Motor PCB 1 Remove the main motor unit Page 3 15 2 Remove 3 connected cables 1 and screw 2 M3 round tip unhook 4 pairs of the fitting parts 3 of the locking sup port and remove the main motor PCB 4 Figure 3 311 ...

Страница 87: ...screws 2 M4 25 and remove the exhaust fan 3 Figure 3 312 Notes on assembling Assemble the exhaust fan so that its dis play label faces outward 6 Tray Detection PCB 1 Remove the entrance lower guide unit Page 3 24 2 Remove the cable 1 and 2 screws 2 TP head and remove the tray detection PCB 3 with a mounting plate Figure 3 313 3 Remove 2 screws M3 round tip and remove the mounting plate ...

Страница 88: ... Page 3 25 3 Remove 2 cables connected to the tray drive unit from the relay connector Then remove the screws 1 with washers Then remove the stop rings 2 located outside both side plates and remove the bearing Slide the gear 3 and remove the pin Figure 3 314 4 Rotate the tray drive unit 1 and stand it on end Remove the shaft 2 from the side plate and remove the tray drive unit Note After removal r...

Страница 89: ...LY REASSEMBLY 8 Pickup Tray Motor 1 Remove the tray drive unit Page 3 18 2 Remove 2 screws 1 M3 round tip and remove the pickup tray motor 2 Figure 3 316 9 Separation Motor 1 Remove the tray drive unit Page 3 18 2 Remove 2 screws 1 M3 round tip and remove the separation motor 2 Figure 3 317 ...

Страница 90: ...ote Do not pull it excessively because a cable is connected to the back side of both units Figure 3 318 3 Remove the connector 1 and remove the ultrasonic drive PCB unit 2 from the main body Figure 3 319 4 Remove the transparent guide plate 1 Figure 3 320 5 Remove 2 screws 1 M3 round tips and while unhooking 3 pairs of the fitting parts 2 remove the ultrasonic drive PCB 3 Note Since the ultrasonic...

Страница 91: ...BLY REASSEMBLY 11 Eject Unit 1 Remove the top cover Page 3 6 2 Remove the cable 1 and 4 screws 2 M4 round tip and remove the eject unit 3 Figure 3 322 12 Eject Motor 1 Remove the eject unit Page 3 21 2 Remove the cable 1 and 2 screws 2 M3 round tip and remove the eject motor 3 Figure 3 323 ...

Страница 92: ... remove the eject PCB 3 with a leaf spring Figure 3 324 3 Grasp the head of the rivet 1 and pull it out with a tool such as nippers Then remove the base of the rivet and remove the leaf spring 2 Figure 3 325 14 Platen Motor Lower 1 Remove the reading unit lower Page 3 32 2 Remove 2 screws 1 M3 round tip in the left side plate Figure 3 326 3 Take the motor unit 1 out and remove the cable 2 Figure 3...

Страница 93: ...T EDITION 3 23 CHAPTER 3 DISASSEMBLY REASSEMBLY 4 Remove the pulley 1 and belt 2 Re move 2 screws 3 M3 round tip and remove the mounting plate 4 Figure 3 328 5 Remove 2 screws 1 M3 round tip and remove the motor mount 3 from the platen motor 2 Figure 3 329 ...

Страница 94: ...r Figure 3 401 3 Remove 3 screws 1 short stepped and remove the entrance lower guide unit 2 Figure 3 402 2 Platen Roller Lower 1 Remove 2 screws 1 M3 round tip us ing a short screwdriver lift the front of the guide plate 2 and while unhooking 2 pairs of the rear fitting parts 3 remove the guide plate Note If no short screwdriver is available remove the upper unit Figure 3 403 2 Lower the front of ...

Страница 95: ...control PCB Page 3 13 Note Remove this PCB to adjust the tension of the belt during assembly 4 Remove the stop ring 1 and remove the magnetic clutch 2 and belt 3 Figure 3 405 5 Remove the stop rings 1 on both sides Remove the bearings on both sides es cape the arm 2 and remove the registration roller 3 Figure 3 406 Notes on assembling Hang the arm in procedure 5 on the shaft and mount the registra...

Страница 96: ...ic drive PCB Page 3 39 Page 3 20 3 Remove the control PCB Page 3 13 Note Remove this PCB to adjust the tension of the belt during assembly 4 Remove the stop ring 1 and remove the magnetic clutch 2 and belt 3 Figure 3 407 5 Remove the stop rings 1 on both sides Remove the bearings on both sides and remove the reading roller front 2 Figure 3 408 Notes on assembling When mounting the magnetic clutch ...

Страница 97: ...ar fitting parts 3 remove the guide Unhook 2 pairs of the fitting parts 4 and remove the gear 5 and pin 6 Note Do not drop and lose the pin If a short screwdriver is not available remove the upper unit Figure 3 409 3 Remove the stop ring 1 and while re moving the ball bearings 2 on both sides remove the reading roller center 3 Figure 3 410 Notes on assembling There is only one stop ring at the lef...

Страница 98: ...ote Do not drop and lose the pin Figure 3 411 5 Remove the stop ring 1 and while re moving the ball bearings 2 on both sides remove the reading roller rear 3 Figure 3 412 7 U Turn Roller A 1 Remove the right and left covers Page 3 3 Page 3 5 2 Remove the control PCB Page 3 13 3 Remove the belts 1 on both sides Un hook 2 pairs of the fitting parts 2 and remove the gear 3 pin and bearing Remove the ...

Страница 99: ...guide plate for the option PCB should be removed 1 Remove the right and left covers Page 3 3 Page 3 5 2 Remove the control PCB or the guide plate for the option PCB Page 3 13 3 Remove the belt 1 Unhook 2 pairs of the fitting parts 2 and remove the gear 3 and pin 4 Note Do not drop and lose the pin Figure 3 414 4 Remove the stop ring 1 and while removing the ball bearings 2 on both sides remove the...

Страница 100: ...e the eject unit Page 3 21 2 Remove the gear 1 and stop ring 2 and remove the eject roller 3 Note At this time the pin and 2 bearings are detached Do not lose them Figure 3 416 10 Belt Right 1 Remove the control PCB Page 3 13 2 Loosen the screw 1 TP head loosen the tension of the belt right 2 and re move the belt Figure 3 417 ...

Страница 101: ...ICS INC 2008 CANON DR X10C FIRST EDITION 3 31 CHAPTER 3 DISASSEMBLY REASSEMBLY 11 Belt Left 1 Remove the left cover Page 3 5 2 Loosen the screw 1 TP head loosen the tension of the belt left 2 and re move the belt Figure 3 418 ...

Страница 102: ... the reading unit upper and the reading unit lower are the cable cover and flat ca ble The wiring of some cables and the direction of assembly are different 1 Reading Unit Lower 1 Remove the left cover Page 3 5 2 Remove the platen roller lower Page 3 24 3 Unhook 2 pairs of the fitting parts 1 and remove the gear 2 and pin 3 for the reading roller middle Note Do not drop and lose the pin Figure 3 5...

Страница 103: ...ading unit fixing part Do not lose it Figure 3 504 7 Remove 3 connectors 1 and remove the reading unit lower 2 Figure 3 505 Notes on assembling Do not nip the cable Insert the cable into the cable holder of the reading unit and the cable guide of the bottom plate 2 Reading PCB 1 Remove the reading unit lower Page 3 32 2 Remove 3 connectors 1 and remove the cable from the cable guides of the 2 cabl...

Страница 104: ...of the connector 1 using the clips 2 and re move the flat cable 3 In the same way remove the flat cable on the opposite side Figure 3 509 Notes on assembling When the lock plate of the connector is open insert the flat cable into the con nector until the contact surface of the flat cable is entirely covered and then close the lock plate When assembling the PCB in the case align the end surface of ...

Страница 105: ...ver 4 Figure 3 510 Notes on assembling 1 Move the slide plate 1 with hand and align the position of the groove 2 with 2 holes 3 for the motor Figure 3 511 2 Align the motor rotating shaft 1 with 2 holes 2 for fixing Figure 3 512 3 After assembling the cover 1 insert the rotating shaft into the hole in the cover so that it does not move and mount the motor so that the cover aligns with the motor fi...

Страница 106: ...To confirm rotation a mark 2 may be affixed to the end surface of the rotating shaft Figure 3 514 5 If it turns the position is correct In this condition fix the motor with screws Note If it does not turn retry assembly 4 CIS Unit 1 Remove the shading motor Page 3 35 2 Unhook 2 pairs of the fitting parts 1 and remove the cover 2 Then remove the slide plate 3 by aligning positions Figure 3 515 3 Re...

Страница 107: ...in shape The right side plate shown below has a stopper 5 Figure 3 517 5 Lift the CIS unit 1 and while removing both flat cables 2 from the slit remove the unit Figure 3 518 6 Remove 2 flat cables 1 from the con nectors While unhooking the fitting parts remove 2 grounding plates 2 Note The connector has a lock Release the lock according to the previous section 2 Reading PCB Figure 3 519 Notes on a...

Страница 108: ...ing down the fitting parts 2 on the rear left side of the reading holder 1 with a tool with a thin tip Figure 3 520 6 Blower 1 Remove the reading unit Page 3 32 2 While unhooking the fitting parts 1 tilt and remove the blower 3 so that the fit ting parts 2 are removed Note If the fitting parts 1 are bent exces sively they may be damaged Figure 3 521 Notes on assembling Insert the blower discharge ...

Страница 109: ...ved perform the following procedure However be careful not to allow dust to enter the parts 4 Unhook 7 pairs of the fitting parts 1 and remove the frame detection guide 2 Figure 3 525 5 Remove the ink drain pad 1 by inserting the thin tip of a tool Note Do not stain the surface of the sensor 2 If ink is collected in the pad provide paper and a storage bag to prevent soiling of your fingers or the ...

Страница 110: ...r guide plate 1 remove 9 screws 2 M3 round tip and remove the entrance upper unit 3 Note The screws at the lower 2 places marked with are hidden inside Remove the screws with a magnetized screwdriver so that they do not drop inside Figure 3 602 2 Pickup Roller Cover 1 Remove the entrance upper unit Page 3 40 2 While bending the stopper 1 push the end of the shaft 2 with a tool with a thin tip and ...

Страница 111: ...arts inside The pickup roller cover opens further Figure 3 605 4 Remove 2 screws 1 TP head and pull out the upper front cover 2 to the front Note Since the internal open close button shaft unit is combined with a part of the upper front cover there is some resis tance when the cover is pulled out but it can be removed easily by pulling it Figure 3 606 Notes on assembling When mounting the upper fr...

Страница 112: ...able 2 from the cable guide Then pass 2 cables from the upper unit through the hole 3 and insert them into the upper unit Figure 3 607 7 Open the upper unit and reduce the ten sion of the large coil spring 1 Then while pulling the coil spring to the direction of arrows with one hand hold the shaft 2 with the other hand remove the shaft groove from the side plate and remove the coil spring from the...

Страница 113: ...vent collision with the feed surface paper or a sheet should be placed be tween the upper unit and the base unit Note If the damper is removed when the upper unit is open the upper unit closes under their own weight causing danger Figure 3 611 10 Remove 4 screws 1 TP head and remove the holding plate right 2 Then remove 3 screws 3 TP head and remove the hinge 4 arm 5 shaft 6 and coil spring 7 Remo...

Страница 114: ... plate 11 and shaft guide 12 Figure 3 613 12 Verify that the upper unit is closed re move 2 screws 1 M3 black and remove the damper right 2 In the same way remove the damper left Figure 3 614 Dampers The right and left dampers are same in shape but different in function If they are mounted incorrectly the damper function does not work correctly The method of identifying the right and left dampers ...

Страница 115: ...th arms first Mount the arm so that the outer area of the arm shaft 1 touches the contact area 2 of the upper unit Figure 3 617 2 Then mount the hinge verify that the right and left dampers are correct and mount them Do not open the upper unit before mounting the dampers It is dangerous because the dampers do not work when the upper unit is closed 3 Install the coil spring when the upper unit is o...

Страница 116: ...PCB 1 Remove the eject tray unit Page 3 10 2 Remove the cables connected to the main drive PCB 1 Then remove 6 screws 2 M3 round tips and while unhooking 3 pairs of the fitting parts 3 remove the main drive PCB with the frame LED PCB Figure 3 701 3 Remove 2 frame LED PCBs 2 from the main drive PCB 1 Note Both frame LED PCBs are same parts Figure 3 702 ...

Страница 117: ...ce in the front and remove the cable holder 1 from the bottom plate Then unhook the fitting parts 2 and rotate the staple detection unit 3 to the front Note Before unhooking the fitting parts re move the cable holder so that the cable does not become stiff Note If the space is too small to remove the cable holder remove the main drive PCB and PCB mounting plate Figure 3 703 3 Align the ends of the...

Страница 118: ...cover If the cable extrudes outside the groove it is caught Figure 3 707 3 Ultrasonic Sensor PCB 1 Remove the upper front cover and en trance upper unit Page 3 41 Page 3 40 2 Remove the main drive PCB Page 3 46 Note To reserve work space for removing the cable connected to the ultrasonic sen sor PCB remove the PCB mounting plate in the next step in addition to these parts 3 Remove 9 screws 1 TP he...

Страница 119: ...he registration roller Page 3 51 6 Remove 3 screws 1 M3 round tip and while unhooking 2 pairs of the fitting parts 2 remove the ultrasonic sensor PCB 3 Figure 3 710 4 Pickup Unit Motor 1 Remove the pickup unit Page 3 55 2 Remove 2 screws 1 M3 round tip and remove the pickup motor 2 In the same way remove the reverse up down motor 3 feed motor 4 and pickup up down motor 5 Figure 3 711 ...

Страница 120: ...Figure 3 712 3 Remove the entrance upper unit Page 3 40 4 Remove the reading roller front and platen roller Page 3 52 Page 3 51 5 Remove 2 screws 1 M3 round tip and remove the motor unit 2 Figure 3 713 6 Remove the pulley 1 and belt 2 Re move 2 screws 3 M3 round tip and remove the mounting plate 4 Figure 3 714 7 Remove 2 screws 1 M3 round tip and remove the motor mount 3 from the platen motor 2 Fi...

Страница 121: ... side plate notch 4 and re move the platen roller Figure 3 801 2 Registration Roller 1 Remove the entrance upper unit Page 3 40 2 Open the ends marked with of both bearing holders 1 and unhook the fitting parts and remove the registration roller unit 2 Note Since the coil spring in the registration roller unit may be detached do not lose it Note Since the entire registration roller unit and a sing...

Страница 122: ...e ball bearing static electricity on the roller is discharged to the side plate Figure 3 804 3 Reading Roller Front 1 Remove the entrance upper unit Page 3 40 2 Open the end marked with of both bearing holders 1 and while unhooking the fitting parts remove the reading roller front unit 2 Note Since the coil spring in the reading roller front unit may be detached so do not lose it Note Since the en...

Страница 123: ...ns and subsequent procedures refer to the Reading Roller Front section Figure 3 806 5 Reading Roller Rear 1 Remove 2 screws 1 M3 round tip and remove the guide plate 2 Figure 3 807 2 Insert a tool with a thin and flat tip into a clearance between the base side plate and the upper unit open the end marked with of both bearing holders 1 and while unhooking the fitting parts remove the reading roller...

Страница 124: ... CHAPTER 4 INSTALLATION MAINTENANCE for details Page 4 12 3 Remove 2 screws 1 M3 round tip and remove the guide plate 2 Remove 6 screws 3 TP head on both sides and remove the U turn guide plate 4 Figure 3 809 4 Open the end marked with of both bearing holders 1 and while unhooking the fitting parts remove the U turn roller unit Note For other precautions and subsequent procedures refer to the Read...

Страница 125: ... and eject roller 3 Figure 3 811 Notes on assembling Assemble the D cut shape at the center of the roller shaft by aligning it with the guide 8 Pickup Unit 1 Remove the upper front cover and main drive PCB Page 3 41 Page 3 46 2 Remove 9 screws 1 TP head and re move the PCB mounting plate 2 Figure 3 812 3 Remove 2 screws 1 TP head lift the front of the pickup unit 2 unhooking the fitting parts remo...

Страница 126: ... of the pulley and remove the pulley Then remove both shaft guides 3 from the mounting plate and remove the reverse roller 4 Figure 3 814 Notes on assembling Match the fitting shapes of the shaft guide and mounting plate Assemble the shaft roller and pulley by aligning the direction of the D shapes of the shaft roller and pulley 10 Roller Holder 1 Remove the pickup unit Page 3 55 2 Remove the pick...

Страница 127: ...2 springs 2 and arm 3 After removing the stop ring 4 rotate the shaft 5 align the D shape of the shaft with the notch 6 in the side plate and while unhooking 2 pairs of the fitting parts 7 remove the pickup roller holder 8 Note There are two springs but the spring with marked with has a weaker ten sion Figure 3 818 7 While pushing the fitting parts 1 on both sides rotate and remove the holder base...

Страница 128: ...eading unit upper and the reading unit lower are the cable cover and flat ca ble The wiring of some cables and the direction of assembly are different 1 Reading Unit 1 Remove the eject tray unit Page 3 10 2 Remove 2 cables 1 for the blower from the main drive PCB Note If the cable is connected the reading unit cannot be removed Figure 3 901 3 Remove the platen roller Page 3 51 4 Remove the reading...

Страница 129: ...nit 2 and remove the reading unit Figure 3 903 2 Reading PCB 1 Remove the reading unit upper Page 3 58 2 Remove the connector 1 and remove cables from the cable guides of 2 cable covers 2 Figure 3 904 3 Unhook 2 pairs of the fitting parts 1 and remove the cable cover 2 In the same way remove the cable cover on the op posite side Figure 3 905 ...

Страница 130: ...the flat cable into the con nector until the contact surface of the flat cable is entirely covered and then close the lock plate When mounting the PCB in the case align the end surface of the PCB with the end surface of the sponge of the case and press it The PCB must not ride on the sponge 3 Blower 1 Remove the reading unit Page 3 58 2 While unhooking the fitting parts 1 tilt and remove the blowe...

Страница 131: ...a tool with a thin tip Figure 3 909 Note Other parts Differences between flat cables The differences between the flat cables FFC of the reading unit upper and the reading unit lower are shown below The contact surface of the flat cable for the reading unit upper is in the reverse di rection and the one of the flat cable for the reading unit lower is in the same direction The flat cable for the upp...

Страница 132: ...d 1 Post Imprinter 1 Remove the eject tray unit Page 3 10 2 Remove the cable 1 and screw 2 M3 round tip and remove the post imprinter from the main body Note Remove the ink cartridge beforehand Figure 3 1001 3 Remove the screw 1 M3 round tip and remove the guide shaft 2 from the car tridge holder 3 Pull out the belt mounted on the rear side of the cartridge holder Figure 3 1002 4 Remove the cable ...

Страница 133: ...over Remove 2 screws 1 M3 round tip and remove the ink drain pad unit 2 Note If ink is collected in the pad provide paper and a storage bag to prevent soiling of your fingers or the periphery Figure 3 1005 Notes on assembling Fit the belt 2 into the fitting parts 1 of the cartridge holder Insert the projection of the end surface the opposite side of the end surface of the D shape of the guide shaf...

Страница 134: ...3 40 5 Remove the reading roller front Page 3 52 6 Remove 3 screws 1 M3 round tip and remove the pre imprinter 2 from the main body Note Remove the ink cartridge beforehand Figure 3 1008 7 Remove the stop ring 1 and remove the guide shaft 2 from the cartridge holder 3 Pull out the belt mounted on the rear side of the cartridge holder Figure 3 1009 8 Remove the cable 1 from the cable holder and con...

Страница 135: ...d remove the PCB 2 Figure 3 1012 Absorbing pad The ink drain pad for the pre imprinter is located in the frame detection unit Refer to the Frame Detection Unit section for the details Page 3 39 Notes on assembling Fit the belt 2 into the fitting parts 1 of the cartridge holder Insert the projection of the end surface the opposite side of the end surface of the D shape of the guide shaft into the h...

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Страница 137: ...CHAPTER 4 INSTALLATION MAINTENANCE COPYRIGHT CANON ELECTRONICS INC 2008 CANON DR X10C FIRST EDITION I INSTALLATION 4 1 II PARTS REPLACEMENT 4 17 III MAINTENANCE 4 21 ...

Страница 138: ......

Страница 139: ...mance is guar anteed at a temperature between 15 C and 27 5 C and a relative humidity be tween 25 and 75 this machine should be installed in this range This machine should not be installed near water faucets boilers humidifiers refrigerators etc and should not be put in a location where the temperature or humidity changes abruptly This machine should not be exposed to open flames dust ammonia fume...

Страница 140: ...various problems may take place Therefore allow this machine at least one hour to adjust to room temperature before moving the machine from a cold room into a warm room and installing it No Step Details Remarks 1 Remove the box joints 4 and lift and remove the cardboard box The packing weight is approx 53 kg and the dimensions are approx 730 L 700 W 600 H mm Note 1 Do not open the top of the cardb...

Страница 141: ...eference Guide 9 DR X10C Setup Disc 10 Roller cleaning sheet 11 Cleaning cloth 12 Binder 200V model only 13 Warranty card depending on mod els Note 1 The weight of the main body is approx 39 kg When taking the main body out or moving it 2 persons must hold it from both sides Use a cart etc when moving it 3 Place the main body at the installation location Note 1 Since it is heavy place it on a flat...

Страница 142: ...ler cover Remove the protection sheet from the reading section Release the lock of the document guide Inside the roller cover When the tape 1 is pulled the pad is de tached Reading section and document guide sec tion The tape 1 securing the protection sheet of the reading section also secures the sepa ration roller cover Since the document guides are locked ro tate both levers 2 and release them ...

Страница 143: ...efer to it The procedure is shown below Step 1 Checking the Package Con tents Step 2 Installing the Rollers Step 3 Installing the Software Step 4 Connecting the Scanner to the Computer Step 5 Turning the Power ON Step 6 Selecting the Scanner 1 Open the roller cover 2 Set the pickup roller turn the lock lever to the back and lock it 3 Align the notch on the feed roller with the shaft on the main bo...

Страница 144: ...er s ap proval beforehand If the user installs it ask the user to install it according to the Easy Start Guide Note 1 Ensure that the type of the operating system of the computer is correct 2 Do not connect the scanner to the computer before installing software 3 Be sure to log on with administrator privileges 1 Insert the DR X10C Setup Disc into the CD drive 2 The setup menu starts Click Typical ...

Страница 145: ...pe of this machine and SCSI card beforehand The connector type of the scanner is D sub half pitch 50 pins 3 If the SCSI cable is connected turn the computer OFF Power cord 1 Connect the supplied power code to the power connector on the rear side of the main body 2 Insert the power plug in a receptacle USB cable 1 Connect the supplied USB cable Type B Type A SCSI cable 1 Connect the provided SCSI c...

Страница 146: ...urned ON with the USB cable connected The Auto USB Power Switch Setting is set to OFF at the factory 1 Press the power switch to turn this machine ON The pickup tray opens automatically Power Switch 2 Turn the computer power ON 3 Windows recognizes this machine as a new hardware and installs it automatically 9 Ensure that it operates correctly by using the supplied CapturePerfect 3 0 or Job Functi...

Страница 147: ...n label 4 Lever operation label 5 Precautions for the user Note 1 Provide an ink cartridge for operation check The ink cartridge is separately sold 2 The ink pad for the pre imprinter is built in the frame detection unit of the scanner main body 2 Remove the eject tray unit entrance upper unit and upper reading roller front Refer to CHAPTER 3 DISASSEMBLY REASSEMBLY for details 3 Open the upper uni...

Страница 148: ...h the hole align the lever 2 and positioning of the main body and secure the main body with 2 screws 3 which were removed in the previous step and screw 4 ac cessories M3 stepped 5 Connect the pre imprinter cable 1 to the connector 2 J212 of the main drive PCB 6 Attach the operation label 1 and lever operation label 2 to given positions 7 Reinstall the removed parts ...

Страница 149: ...printer Test in the user mode Refer to the User Manual for the details 9 Explain to the user the contents of the bundled sheet Precautions for the user and give it to the user It describes some precautions on double feed retry Details to be given below Note If the pre imprinter is used when the double feed retry is effective care must be taken If a double feed is detected the document is printed o...

Страница 150: ...and check that the acces sories are present Bundled items 1 Main body 2 Ink pad unit 3 Operation label Note 1 Provide an ink cartridge for operation check The ink cartridge is separately sold 2 Remove the rear cover and eject tray unit Refer to CHAPTER 3 DISASSEMBLY REASSEMBLY for details 3 Remove 3 screws 1 M3 round tip in the upper unit and remove the screen plate 2 Note 1 Use the removed screws...

Страница 151: ...on the back of the scanner main body and secure it with 2 screws 2 which were removed in the previous step 5 Tilt the post imprinter main body 1 slightly and while avoiding the right cable and left sensor place the main body on the right and left supports 2 set it be hind the upper unit and secure it with 1 screw 3 which were removed in the previous step ...

Страница 152: ...onnect the post imprinter cable 1 to the connector 2 J215 of the main drive PCB 7 Attach the operation label 1 to the back side of the imprinter cover 2 8 Reinstall the removed parts 9 Set the provided ink cartridge and verify that it operates correctly Use the Imprinter Test in the user mode Refer to the User Manual for the details ...

Страница 153: ...t Bundled items 1 Main body 2 Cable 3 Cable holder 4 5 screws M4 5 1 screw M3 Note 1 Provide a patchcode sheet for opera tion check Its PDF data is saved in the computer when the driver is installed 2 Remove the right cover Refer to CHAPTER 3 DISASSEMBLY REASSEMBLY for details 3 Connect the cable 1 to the PCB 2 Install the cable holder 3 on the cable 4 Secure the patchcode decoder main body 1 to t...

Страница 154: ...ils Remarks 5 Connect the cable 1 to the connector 2 J126 of the control PCB Then se cure the cable holder 3 with 1 screw 4 accessory M3 6 Reinstall the removed parts 7 Set the provided patchcode sheet and verify that it operates correctly Use the Patchcode in the service mode Refer to the User Manual for the details ...

Страница 155: ... cleaned 3 Ink cartridge blue 3693A002 4 Ink cartridge red 3693A003 5 Ink cartridge green 3693A004 1 750 000 characters For pre post imprinters Replace if ink runs out The condition of expected life is 8 12 font 32 charac ters sheet 100 sheets batch including preliminary applica tion Note The ink cartridges are Hewlett Packard part number C6602B R G Table 4 201 3 Consumable Parts For User The list...

Страница 156: ...XG9 0678 3 3 6 6 000 000 sheets 11 U turn follower roller unit U turn follower roller Bearing MG1 4050 MA2 8073 XG9 0678 4 4 8 6 000 000 sheets 12 Eject follower roller MG1 4086 1 6 000 000 sheets Because of the worn roll ers it is necessary to re place them when the pickup failures or the document jams occur after the roller cleaning Note 1 Because of expected life of electrical conductivity repl...

Страница 157: ...R X10C FIRST EDITION 4 19 CHAPTER 4 INSTALLATION MAINTENANCE The figure below shows the mounting positions of the consumable parts replaced by the service technician The numbers in the figure are the numbers shown in the above table Figure 4 201 ...

Страница 158: ...3 1 9 Eject PCB MG1 4059 1 10 Reading unit upper MG1 8287 1 Entire reading unit upper 11 Reading unit lower MG1 8286 1 Entire reading unit lower 12 Reading sensor cover MF1 4518 2 Including the reading glass 13 Reading PCB MG1 4079 2 14 Frame detection unit MG1 8283 1 Entire frame detection unit 15 Frame detection guide MF1 4497 1 Including the frame reading glass 16 Stepping motor MH7 1157 1 Main...

Страница 159: ...n the same way as for the above roller 6 Reading glass Wipe the reading glass with a cloth dipped into water and wrung tightly then wipe dry Refer to Note 4 7 Ink cartridge z Clean the discharge outlet of the ink head with soft cloth or paper or a cot ton swab Refer to Note 5 for re placement time 8 Parts to which ink is attached Pre imprinter Wipe these parts with a cloth dipped into water and wr...

Страница 160: ...netic clutch z 4 One way gear Shaft z 5 CIS unit z 6 Frame LED PCB z 7 Ink drain pad z If much paper powder occurs the intervals shorten 8 Parts to which ink is attached Post imprinter During above replacement Fully open the upper unit and clean the rear feed path Do not get your hand caught Table 4 302 Note 1 If rollers or feed paths are very dirty the user should be advised to perform user maint...

Страница 161: ...HT CANON ELECTRONICS INC 2008 CANON DR X10C FIRST EDITION I ERROR DISPLAY 5 1 II USER MODE 5 4 III SERVICE MODE 5 6 IV LIST OF FAILURES 5 27 V OPERATION TROUBLESHOOTING 5 28 VI IMAGE TROUBLESHOOTING 5 33 VII AFTER REPLACING PARTS 5 38 ...

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Страница 163: ...cted 9 Dust Detected J050 Dust detected on the reading glass could not be avoided 10 P001 A document has jammed before entering the registration front sensor 11 P002 A document has jammed before exiting from the regis tration front sensor 12 P004 A document has jammed at the eject sensor 13 P006 A document has jammed before entering the registration rear sensor 14 P007 A document has jammed before...

Страница 164: ...rtridge installation failure 3 Tray Error Refer to the messages associated with user op erations E021 Tray motor operation failure or the user moved the pickup tray position manually 4 E015 Post imprinter PCB failure 5 E017 Pre imprinter PCB failure 6 E021 Main motor failure 7 E022 Separation motor failure 8 E024 Eject motor failure 9 E025 Pickup up down motor failure 10 E033 Shading motor failure...

Страница 165: ...r shows error messages Their contents differ depending on the software being used Most errors are associated with users such as user operation mistakes and document jams The user must take appro priate actions according to error messages The figure below shows several exam ples of error messages when using Cap turePerfect 3 0 Figure 5 102 ...

Страница 166: ... user mode is entered The items in the user mode are displayed Menu Key Figure 5 201 2 Press the arrow keys and select the user mode Note For details on Items and display or der of the user mode refer to the next page Figure 5 202 3 When the Enter key is pressed the set ting mode of the selected user mode is entered Enter Key Figure 5 203 4 Select the mode with the arrow keys and press the Enter k...

Страница 167: ...COPYRIGHT CANON ELECTRONICS INC 2008 CANON DR X10C FIRST EDITION 5 5 CHAPTER 5 TROUBLESHOOTING Items and display order Figure 5 205 ...

Страница 168: ...ed on the software for DR 4010C 5010C and can be used with this machine The software offers screens suitable to each of these products The system requirements for the com puter to be used are the same as those described in the User Manual The lower the CPU performance or memory capacity the longer the processing time but the ser vice mode can still be used Figure 5 201 shows the service screen Fig...

Страница 169: ...this service tool ver sion Checking the detailed version of this service tool 7 Max Document Size Set the long document mode Using the long document mode Also available in the user mode 8 Dcon Check Check the operation of the hardware such as operation keys sensors motors CIS unit LED etc Checking the operation of the hardware in case of feeding faults and image faults 9 Check Device Display the v...

Страница 170: ... as the service tool does not have a function for de tecting with the computer For how to install a software for the user bundled with this machine refer to the User Manual However for the specifications such as the reading speed refer to the computer system requirements de scribed in the User Manual Note Do not let the user know the folder name and password to be used 3 Starting Up and Exiting Se...

Страница 171: ...djustment Regist Adjustment Operation Procedure 1 Clean the feed path rollers and reading glasses 2 Set the document guide at the central position 3 Set a piece of regular white copy paper A4 or LTR in portrait mode Set the document guide position to the paper 4 Select All Adjustment on the service screen Figure 5 304 5 The adjustment starts automatically The progress screen appears on the display...

Страница 172: ...t OK in the screen to stop adjustment Then after checking the operating procedure perform adjust ment again If adjustment is interrupted the adjustment value remains the value prior to adjustment Sample error screens are shown below Figure 5 306 If the computer gets uncontrollable dur ing use of the service mode including this mode reset both the scanner and the computer 5 Individual Adjustments T...

Страница 173: ...in this mode Execute this mode if the leading edge of a read image is faulty Or exe cute it after the replacement of the document frame detection unit Operation Procedure 1 Set the document guide at the central position 2 Set a piece of regular white copy paper A4 or LTR in portrait mode Set the document guide position to the paper 3 Select Regist Adjustment on the service screen 4 The adjustment ...

Страница 174: ...played 3 Select and open the file 4 The progress screen appears and the firmware is loaded automatically into this machine Note Do not turn the power OFF or perform other operations during loading Figure 5 309 5 When the loading is finished the progress screen disappears 6 Exit the service mode 7 Reset the power of this machine 8 In the Check Device in the service mode ensure that it is the new ve...

Страница 175: ...creen the setting screen is displayed To set the long document mode change the setting to 1000 0 mm and press the OK button Figure 5 311 10 Dcon Check This mode is used when checking the operation of the hardware controlled with this machine Operation screen When Dcon Check is selected on the service screen the operation screen is displayed If options are not installed 2 tabs are dis played on the...

Страница 176: ...sors they are divided into groups The figure below shows the standard initial lighting state Figure 5 313 1 Paper Detect Sensors These sensors are a group of sensors that detect documents Mark Sensor name Document sensor See Note Pickup sensor Registration front sensor left Registration front sensor right Registration rear sensor right left Eject sensor right left Table 5 303 Dcon Check ImgFrame I...

Страница 177: ...nsors that detect double feeds using ultrasonic Mark Sensor name Double feed sensor left Double feed sensor center Double feed sensor right Table 5 305 4 Cover Open Sensors These sensors are a group of sensors that detect that the cover is open Mark Sensor name Door sensor Detect opening of the upper unit Imprinter door sensor Detect opening of the imprinter cover on the eject tray Table 5 306 5 M...

Страница 178: ...at the highest position but the mechanical upper stable point is slightly different from the highest point the mark is off even if the roller is at the upper position immedi ately after the power is turned ON When the reverse motor runs the mark flashes 7 Staple Detect Sensors These sensors are the staple sensors Mark Sensor name lighting state Staple sensor left When the light emitting part of th...

Страница 179: ...detection unit light When the cor responding button is selected the LED lights When the button is pressed again the LED turns off Button LED that lights Red LED on the reading unit Green LED on the reading unit Blue LED on the reading unit LED green of the frame detec tion unit Table 5 310 d LCD Check the lighting of the display panel LCD in the operation panel When starting Dcon Check all display...

Страница 180: ...g motor CIS unit position Black White Platen motor Background Panel Pickup up down motor Pick Up Down Reverse up down motor Table 5 311 The following describes the operation method and selection items by type 1 Pick Feed Main Separate Motor When the On button on the right side is selected first and then conditions are se lected from the Speed and Direction pulldown boxes the motor runs accord ingl...

Страница 181: ... to Note Clutch Front Rear Tray Motor Blower Top Bottom and Fan Imaging Unit Black White Panel Pick Up Down Reverse Motor Figure 5 317 Note When On Auto is selected for the Eject Motor the eject motor runs and stops immediately The eject motor continues running only when the eject sensor is in the detection state ...

Страница 182: ...the eject tray 5 When the Feed Test button is selected again the test stops An example of the sensor display section during feeding is shown below Figure 5 318 g ImgFrame The operation check of the frame detection unit is performed in this mode When the ImgFrame tab is selected a screen is displayed Figure 5 319 1 Edge Buffer Paper is actually fed and data of its outside frame is obtained in this ...

Страница 183: ...ected outside frame data can be saved in the com puter for servicing which has been connected It is not normally used but is used only if an instruction for analysis is given 2 Monitor If a finger or a sheet of paper is placed on the frame detection section detected data is displayed Even when the upper unit is open data is displayed due to outside daylight If the upper unit is closed select the L...

Страница 184: ... door sensor in the detection state using paper etc 2 Flush The ink is ejected in this mode If a sheet of paper is set in the machine to check the ejection of ink a paper jam error occurs or the paper is ejected automatically If the ejection is checked set the paper so that it does not touch the roller or sensor The operation procedure is shown below Operation Procedure i Set the cartridge unit po...

Страница 185: ...ror Lights when the applied voltage is abnormal Mask Lights when the cartridge is in the non printing area Communication error Lights when a data communication error occurs or the PCB failure is defective Table 5 312 i Patchcode The operation check of the patchcode de coder is performed in this mode When the Patchcode tab is selected a screen is displayed Figure 5 328 Operation Procedure 1 Set a s...

Страница 186: ... Check Device is selected on the service screen the version screen is dis played Figure 5 331 12 Sleep This mode is used to check and change the time until the machine enters the sleep mode It is set to after 10 minutes at the factory setting It can also be changed in the user mode When Sleep is selected on the service screen a setting screen is displayed Change the setting as required and press t...

Страница 187: ... on the service screen a setting screen is displayed Change the setting as required and press the OK button Then a confirmation screen is displayed so select the OK button again Figure 5 333 14 Counter This mode is used to confirm the number of sheets fed and document jams and record the number of sheets fed when replacing consumable parts These values can be changed When the Counter button is sel...

Страница 188: ... tech nician replaces parts as a guide for the next replacement time Table 5 313 When the Set button on the right or the All Set button on the lower right of the screen is selected after the value is changed the changed value is determined To close the screen select the Close button These values might be changed if the control PCB is replaced Therefore inputting the values again is required after ...

Страница 189: ...are Hard ware Connec tion Dirt Docu ment Setting 1 No power is supplied X X 2 Scanner is not rec ognized X X 3 Scanning does not start X X X X 4 Documents are not fed properly X X X 5 Scanning speed is low X X Table 5 401 2 Images Failures Note Major causes of each failure are marked X No Cause Failure System Software Hard ware Connec tion Dirt Docu ment Setting 1 Completely black completely white...

Страница 190: ...is machine Power cord 3 Is the problem solved when the power code is replaced NO End DC power supply 4 Dose the LED on the control PCB light when the power switch is turned ON YES The power is supplied Check the operation PCB Operation panel PCB 5 Is the cable connected to the PCB NO Connect it properly Power switch mechanical sec tion 6 Dose the power switch of the main motor PCB operate when the...

Страница 191: ...erform the actions in section 1 No power is supplied Connection of IF interface cable 2 Is the IF interface cable prop erly connected NO Connect it properly Power on sequence SCSI connection 3 Was the power to this machine turned ON before the com puter was turned ON in the case of the SCSI connection NO Follow the proper power on sequence SCSI ID settings 4 Is the SCSI ID set properly NO Set them...

Страница 192: ...ctor connection 3 Are the motor and sensor con nectors connected properly NO Connect them properly Drive transmission system 4 Is the transmission system driven by the motor normal Are such parts as gears and belts normal NO Attach the parts properly Replace needed parts Motor clutch 5 Is the operation normal when checking the operation in the service mode NO Check the cable connec tions Replace n...

Страница 193: ...ed NO Clean or replace it 6 Are all parts that the documents contact properly mounted not loose or tilted NO Mount them properly Parts in feed path 7 Is the surface in contact with the document smooth not scratched no burrs NO Replace faulty parts Drive transmission system 8 Is any abnormal noise emitted when feeding documents Are any gears broken or is the belt loose YES Mount the parts properly ...

Страница 194: ...cient NO Add the memory ca pacity 2 Is any other application started up YES Close other applica tions 3 Is any resident application started up such as a virus protection application YES Close resident applica tions Insufficient memory capacity in computer 4 Is the hard disk short of empty capacity YES Increase empty capacity of the hard disk 5 Is the USB port supported NO Use a supported com puter...

Страница 195: ... VI IMAGE TROUBLESHOOTING Image Samples Original document Normal B W Completely black Completely white ALL streaks Too dark Too light Streaks 1 Streaks 2 Streaks 3 Wrong size Auto size Slanting Skew correction Original document background Black and white ATE ATE II Remove back ground Figure 5 601 ...

Страница 196: ... Change the setting Also change Contrast if necessary System 3 Is the problem solved when the scanner power is reset and the computer is re started YES End 4 Are the reading related ca bles connected proparly NO Connect properly Reading unit 5 Is the problem solved when the reading glass is re placed YES End Control PCB 6 Is the problem solved when the control PCB is re placed YES End Table 5 602 ...

Страница 197: ...tion Setting of Auto detection 3 Is Auto detection set NO Set it Reading glass of frame detection unit 4 Are the reading glasses clean NO Clean the reading glasses Table 5 604 4 Image Skews If the document skews when fed the scanned image also skews Cause faulty location Step Check item Result Action 1 Is the document properly set NO Properly set the docu ment Document setting 2 Are the document g...

Страница 198: ...ean or replace the roller Feed unit 3 Is the feed path clean NO Clean the feed path Reading unit inside 4 Is the reading unit inside clean NO Clean or replace the reading sensor cover or CIS unit Table 5 606 6 Text Invisible When the background includes colors or patterns text may be hidden by the background when scanning in black and white mode A special mode called Advanced Text Enhancement exis...

Страница 199: ...vy Pattern on Image Moire is likely to appear when a photograph is color scanned with a low resolution from a magazine or a catalog Cause faulty location Step Check item Result Action NO Set Moire Reduction set ting 1 Is the Moire Reduction set YES Heighten the resolution Set to High Quality Moire Reduction Table 5 608 ...

Страница 200: ... the service mode ii Change the value by the Counter of the service mode 2 Reading unit Perform All Adjustment in the service mode 3 Frame detection unit Perform Regist Adjustment in the service mode 4 Registration related parts When replacing or reassembling the ul trasonic sensor PCB and ultrasonic drive PCB on which a registration sensor is built perform Regist Adjustment in the service mode 5 ...

Страница 201: ...APPENDIX COPYRIGHT CANON ELECTRONICS INC 2008 CANON DR X10C FIRST EDITION I GENERAL DIAGRAM A 1 II UPPER UNIT DIAGRAM A 2 ...

Страница 202: ......

Страница 203: ... 3 4 5 SH_MOT_B3 SH_MOT_B1 SH_MOT_A1 SH_MOT_PWM SH_MOT_A3 5V BW_HP GND J907 CN907A 1 2 3 4 5 6 7 8 M4 M CN9061 CN9061DH CN906 CN9062 J903 2 1 6 5 4 3 OUTB OUTB OUTA OUTA CN903 3 4 5 6 1 2 1 2 3 4 5 6 M9 M PHASE_W PHASE_V PHASE_U HOLE_3M HOLE_2M HOLE_1P 5V HOLE_1M GND HOLE_3P HOLE_2P 10 9 7 6 5 4 3 2 1 8 11 12 12 11 8 1 2 3 4 5 6 7 9 10 J906 10 9 7 6 5 4 3 2 1 8 11 12 6 5 1 2 3 4 7 8 9 10 11 12 13 ...

Страница 204: ......

Страница 205: ...9 8 7 4 3 2 1 5 6 M12 M 4 3 2 1 OUTA OUTA OUTB OUTB 1 4 3 2 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 7 GND POST_PRT_RXD 5V REG_BACK POST_PRT_TXD 24R 24R 5V GND REG_BACK PRE_PRT_TXD PRE_PRT_RXD CN211B CN211A 5V 5V IP_DOOR GND GND BW_HP 3 2 1 J820 J820 2 1 6 5 4 3 3 4 5 6 1 2 3 2 1 J202 10 9 7 6 5 4 3 2 1 8 11 12 13 14 1 2 3 4 OUTB OUTB OUTA OUTA M11 FM2 M 1 2 3 4 2 3 4 1 2 1 GND BLF_F2_P 2 1 J304 J401 J...

Страница 206: ......

Страница 207: ...Prepared by Quality Assurance Center Canon Electronics Inc 3 17 7 Shibaura Minato ku Tokyo 108 0023 Japan FIRST EDITION JAN 2008 63999 ...

Страница 208: ...0108TG ...

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