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COPYRIGHT © CANON ELECTRONICS INC. 2008
CANON DR-X10C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING
3. Scanning Does Not Start
Note:
Scanning may not start when a “cover open” or “no document” error messsage is dis-
played due to a sensor problem.
Cause/faulty
location
Step Check
item Result
Action
System
1
Is the problem solved when the
scanner power is reset and the
computer is restarted?
YES End.
Software
2
Is the problem solved when the
scanner driver and the application
are reinstalled?
YES End.
Connector
connection
3
Are the motor and sensor con-
nectors connected properly?
NO
Connect them properly.
Drive transmission
system
4 Is the transmission system
driven by the motor normal?
Are such parts as gears and
belts normal?
NO
Attach the parts properly.
Replace needed parts.
Motor, clutch
5
Is the operation normal when
checking the operation in the
service mode?
NO
Check the cable connec-
tions.
Replace needed parts.
Sensor
6
Is the operation normal when
checking the operation in the
service mode?
NO
Check the attachment of
the sensor, light guide and
lever.
Check the cable connec-
tions for the sensor.
Main drive PCB
Control PCB
7 Is the problem solved when
these PCBs are replaced?
YES End.
Table 5-503