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COPYRIGHT © CANON ELECTRONICS INC. 2008
CANON DR-X10C FIRST EDITION
CHAPTER 5 TROUBLESHOOTING
5. Scanning Speed Is Slow
The basic scanning speed of this machine is 100 ppm in simplex mode and 200 ipm in duplex
mode (A4/200 dpi).
Selecting higher resolutions, color setting and/or special functions further makes the scan-
ning speed slower.
Should the scanning speed be too slow after taking all of these considerations, the possible
causes are as listed below.
Cause/Faulty
location
Step Check
item Result
Action
1
Is memory capacity suffi-
cient?
NO
Add the memory ca-
pacity.
2
Is any other application
started up?
YES Close
other
applica-
tions.
3
Is any resident application
started up such as a virus
protection application?
YES
Close resident applica-
tions.
Insufficient memory
capacity in computer
4
Is the hard disk short of
empty capacity?
YES
Increase empty capacity
of the hard disk.
5
Is the USB port supported?
NO
Use a supported com-
puter.
6
Is the USB cable sup-
ported?
NO
Use a included USB
cable.
Hi-Speed USB2.0 is
not supported
(when USB is used)
7
Is the USB hub supported?
NO
Use a supported USB
hub.
8
Is the SCSI card supported?
NO
Use a supported SCSI
card.
SCSI-3 is not sup-
ported
(when SCS
I
is used)
9
Is the SCSI cable sup-
ported?
NO
Use a supported SCSI
cable.
Table 5-505