COPYRIGHT © CANON ELECTRONICS INC. 2008 CANON DR-X10C FIRST EDITION
5-1
CHAPTER 5 TROUBLESHOOTING
I. ERROR
DISPLAY
1. Main Body
“Status” and “error messages” appear
on the display panel of the main body. The
table below lists error messages.
Display example
Figure 5-101
Errors associated with user operations
No. Message Code
Failure
1
C001
The upper unit is open.
2
Cover Open
C009
The imprinter cover is open.
3
D002
A double feed was detected by the document length.
4
Double Feed
D004
A double feed was detected ultrasonically.
5
H001
An ink cartridge is not installed in the post-imprinter.
6
Check Imprinter
¼
Refer to the service call.
H008
An ink cartridge is not installed or fixed in the pre-imprinter.
7
Staple Detected
J001
A stapled document has been detected.
8
Skew Detected
J018
A skewed document was detected.
9 Dust
Detected
J050 Dust
detected
on the reading glass could not be avoided.
10
P001
A document has jammed before entering the registration
front sensor.
11
P002
A document has jammed before exiting from the regis-
tration front sensor.
12
P004
A document has jammed at the eject sensor.
13
P006
A document has jammed before entering the registration
rear sensor.
14
P007
A document has jammed before exiting from the regis-
tration rear sensor.
15
Jam
P050
Feeding stopped due to other document jams.
16
U001
The specified number of sheets was exceeded before the
scan ended.
17
Count Mismatch
U002
The scan ended with a number of sheets less than the
setting.
18 Tray
Error
¼
Refer to the service call.
E021
Pickup tray operation error. The user moves the pickup
tray position manually.
19 Error
occurred.
See PC.
(None) This message may appear depending on applications
being used. Since no message corresponding to this
error is provided by the main body, its description is dis-
played on the computer.
Table 5-101