Canon CXDI-40G COMPACT, Руководство по обслуживанию

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5.Troubleshooting
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(2-2) Generator communication module
1) cgbig3.ini
2) StrTable.ini
StrTable.ini will be collected automatically when all the INI files directly under CCR
folder are collected.
3) Character string (such as error code) that is displayed in the error dialog box
(2-3) STUDIX
1) chstudix.ini
* When using the multi-action function
2) cc_multi_st.ini
* If all the INI files immediately under the CCR folder are recovered, it will also be possible
to recover chstudix.ini/cc_multi_st.ini automatically.
3) Study history files (if they are left)
4) All folders shared by STUDIX
(2-4) RISFIX
1) chrisfix.ini
If all the INI files immediately under the CCR folder are recovered, it will also be possible
to recover chrisfix.ini automatically.
2) ccrhis.log
If all the risfix communication folders are recovered, it will also be possible to recover
ccrhis.log automatically.
3) FTP communication log files (CXDI side)
These are used to analyze the communication files sent from RIS.
WINDOWS\System32\LogFiles folder
If not all the files can be recovered, recover the files with the dates on or around the day
on which the problem occurred.
4) FTP communication log files (RIS side)
If the communication files sent from RIS to CXDI or vice versa fail to arrive, if the file
contents are wrong or if some other problem in communication has occurred, ask the
individual in charge to provide the log showing the times and contents of the FTP
communications at the RIS and RIG sides.