1046
Brocade Network Advisor SAN User Manual
53-1002696-01
Device technical support
33
4. Click the Hosts tab, if necessary, and complete the following steps.
a. Right-click in the Available Hosts table and select Expand All.
b. Select the hosts you want to collect data for in the Available Hoststable and click the right
arrow to move them to the Selected Products and Hosts table.
Technical SupportSave data for SAN devices is saved to the following directory:
FTP_Host
\ftproot\technicalsupport\
5. Click OK on the Technical SupportSave dialog box.
Data collection may take 20-30 minutes for each selected switch. This estimate my increase
depending on the number of switches selected.
The Technical SupportSave Status dialog box displays with the following details.
6. Click Close on the Technical SupportSave Status dialog box.
Viewing the technical support repository
You can only view technical support save files that are captured in the default location.
Table 87
details the default locations for the technical support save files.
To view the technical support repository, complete the following steps.
1. Select Monitor > Technical Support > View Repository.
The Technical Support Repository dialog box displays.
Field
Description
Name
The name of the product.
IP Address
The product’s IP address.
Firmware Type
The type of product.
Progress
The status of the supportsave. On products running Fabric OS 7.0 or later, this field
shows the percentage complete and is updated every minute. For and Host products,
as well as Fabric OS products running 6.4 or earlier, this field cannot display the
percentatge (only displays whether it is ‘in Progress’ or’ Completed’).
Status
The status of the support save, for example, Sucess or Failure.
TABLE 87
Technical support save defaults
Type
Default locaiton
Default naming convention
Client SupportSave
User_Home
/ServerIP/Managed Product
Name/support
DCM-Client-SS-
Time_Stamp
Server SupportSave
Install_Home
\support
DCM-SS-
Time_Stamp
Host (discovered
from the SAN tab)
Install_Home
\data\ftproot\technicalsupport\
host
Supporinfo-HostName-Day-mm-dd-yyyy-
hh-mm-ss
SAN Product
Install_Home
\data\ftproot\technicalsupport\
Supporinfo-HostName-Day-mm-dd-yyyy-
hh-mm-ss
Auto Trace Dump
Install_Home
\data\ftproot\tracedump\
Содержание Network Advisor 12.0.0
Страница 36: ...xxxvi Brocade Network Advisor SAN User Manual 53 1002696 01...
Страница 82: ...34 Brocade Network Advisor SAN User Manual 53 1002696 01 License downgrade 2...
Страница 86: ...38 Brocade Network Advisor SAN User Manual 53 1002696 01 Uninstalling a patch 3...
Страница 122: ...74 Brocade Network Advisor SAN User Manual 53 1002696 01 VM Manager discovery 4...
Страница 184: ...136 Brocade Network Advisor SAN User Manual 53 1002696 01 Fabric tracking 5...
Страница 214: ...166 Brocade Network Advisor SAN User Manual 53 1002696 01 User profiles 6...
Страница 236: ...188 Brocade Network Advisor SAN User Manual 53 1002696 01 Searching for an assigned event filter 7...
Страница 284: ...236 Brocade Network Advisor SAN User Manual 53 1002696 01 User defined performance monitors 8...
Страница 320: ...272 Brocade Network Advisor SAN User Manual 53 1002696 01 Grouping on the topology 9...
Страница 336: ...288 Brocade Network Advisor SAN User Manual 53 1002696 01 Microsoft System Center Operations Manager SCOM plug in 10...
Страница 434: ...386 Brocade Network Advisor SAN User Manual 53 1002696 01 Port Auto Disable 12...
Страница 442: ...394 Brocade Network Advisor SAN User Manual 53 1002696 01 Exporting Host port mapping 13...
Страница 450: ...402 Brocade Network Advisor SAN User Manual 53 1002696 01 Exporting storage port mapping 14...
Страница 536: ...488 Brocade Network Advisor SAN User Manual 53 1002696 01 Virtual FCoE port configuration 16...
Страница 552: ...504 Brocade Network Advisor SAN User Manual 53 1002696 01 Security configuration deployment 17...
Страница 878: ...830 Brocade Network Advisor SAN User Manual 53 1002696 01 Removing thresholds 24...
Страница 922: ...874 Brocade Network Advisor SAN User Manual 53 1002696 01 VLAN routing 26...
Страница 990: ...942 Brocade Network Advisor SAN User Manual 53 1002696 01 SAN Connection utilization 29...
Страница 998: ...950 Brocade Network Advisor SAN User Manual 53 1002696 01 Removing a frame monitor from a switch 30...
Страница 1138: ...1090 Brocade Network Advisor SAN User Manual 53 1002696 01 Call Home Event Tables B...
Страница 1144: ...1096 Brocade Network Advisor SAN User Manual 53 1002696 01 IP Performance monitoring events C...
Страница 1186: ...1138 Brocade Network Advisor SAN User Manual 53 1002696 01 Regular Expressions F...
Страница 1486: ...1438 Brocade Network Advisor SAN User Manual 53 1002696 01 Views H...