Copy a BlackBerry CAL key to a text file
You can copy a BlackBerry CAL key to a text file and save it on a computer for reference if you want to transfer CAL keys to
a different BlackBerry Enterprise Server or troubleshoot BlackBerry CAL key issues.
1.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry solution
topology > BlackBerry Domain > Component view
.
2.
Click
BlackBerry Administration Service
.
3.
Click
Edit component
.
4.
In the
License key
section, highlight and right-click the BlackBerry CAL key.
5.
Click
Copy
.
6.
Open a text editor.
7.
Paste the BlackBerry CAL key into the file.
8.
Save the file.
Configuring the BlackBerry Mail Store
Service instance that updates the contact
list
The BlackBerry Configuration Database contains your organization's contact list and a list of BlackBerry Enterprise Server
instances. By default, the BlackBerry Mail Store Service instance that you installed with the first BlackBerry Enterprise
Server instance that appears in the list updates the contact list. If you prevent the BlackBerry Mail Store Service that you
installed with the first BlackBerry Enterprise Server instance from updating the contact list, the next available BlackBerry
Mail Store Service instance in the list updates the contact list.
By default, if you install multiple BlackBerry Mail Store Service instances, each instance can update the contact list in the
BlackBerry Configuration Database. The first BlackBerry Mail Store Service instance that updates the contact list prevents
the other instances from also updating the contact list. Each BlackBerry Mail Store Service instance searches for time
stamp information in the BlackBerry Configuration Database to determine if another BlackBerry Mail Store Service
instance is updating the contact list already before it starts to update the contact list.
You must verify that at least one BlackBerry Mail Store Service instance can update the contact list in the BlackBerry
Configuration Database so that the BlackBerry Administration Service can access the latest contact list information when
you create and manage user accounts. If you prevent all of the BlackBerry Mail Store Service instances from updating the
Administration Guide
Managing a BlackBerry Domain
408
