Start corrective calendar synchronization
manually for a user account
By default, the BlackBerry Enterprise Server synchronizes the calendar on each BlackBerry device user's computer with
the calendar on each user's BlackBerry device at a regular interval. You can use the BlackBerry Administration Service to
start corrective calendar synchronization manually for a user account.
1.
In the BlackBerry Administration Service, on the
BlackBerry solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Search for a user account.
4.
In the search results, click the PIN for the user account.
5.
In the
Communications
list, click
Synchronize calendar
.
Improving the flow of email messages and
calendar synchronization when the
BlackBerry Enterprise Server runs on
Windows Server 2008
The BlackBerry Messaging Agent uses the CalHelper application to connect to the Microsoft Exchange Server so that the
BlackBerry Messaging Agent can synchronize calendars on BlackBerry devices with Microsoft Outlook calendars. In
BlackBerry Enterprise Server 4.1 SP6 and earlier and in BlackBerry Enterprise Server 5.0, the BlackBerry Messaging Agent
uses the CDO.dll library to create temporary MAPI profiles that the CalHelper application can use to connect to the
Microsoft Exchange Server to access users’ calendars.
In BlackBerry Enterprise Server 4.1 SP7 and BlackBerry Enterprise Server 5.0 SP1 and later, to improve performance, the
BlackBerry Messaging Agent uses the MAPI32.dll library to create the temporary MAPI profiles.
After you install BlackBerry Enterprise Server 4.1 SP7 or BlackBerry Enterprise Server 5.0 SP1 or later, if you are running
Windows Server 2008 and notice that the limit that Windows Server 2008 places on NSPI connections is impacting MAPI
performance and the flow of email messages, you can change how the BlackBerry Messaging Agent creates temporary
MAPI profiles for the CalHelper application.
Administration Guide
Managing calendars
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