Mapping contact information fields for
synchronization and contact lookups
You can map contact information fields from the email applications on users' computers to the contact list fields on the
BlackBerry devices. The information in the fields in the email applications synchronizes to the fields on the BlackBerry
devices. You can create the following types of field mappings on the BlackBerry Enterprise Server:
• global field mappings: apply to all user accounts in a BlackBerry Domain
• user field mappings: apply to specific user accounts
You can map up to four fields that users define in the contact information on their computers to their BlackBerry devices.
When users request a remote contact lookup from the contact list, the fields that you configure display on BlackBerry
devices.
Map a contact information field in an email application
to contact list fields on BlackBerry devices
1.
In the BlackBerry Administration Service, on the
Servers and components menu
, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > Synchronization
.
2.
Click
Edit component
.
3.
On the
Mappings for organizer data synchronization
tab, for each type of organizer data, select the option in the
drop-down lists that you want to map the information to on BlackBerry devices.
4.
Click
Save all
.
After you finish:
To return the organizer data to the default settings, edit each mapping version by selecting the
Edit
icon,
select
Reset to default
and select
Save all
after modifying each mapping version.
Map a contact list field in an email application to a
contact list field on a BlackBerry device
1.
In the BlackBerry Administration Service, on the
BlackBerry solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Search for a user account.
Administration Guide
Setting up the messaging environment
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