Permission name
Security role
Enterprise
role
Senior
Helpdesk
role
Junior
Helpdesk
role
Server only
role
User only
role
Import or export groups
within roles
X
Import new users
X
X
X
Import or export users
X
X
X
X
Import user updates
X
X
X
Import or export email
message filters for a user
X
X
X
Export asset summary data
X
X
X
Add or remove to user
configuration
X
X
X
X
Delete all device data and
remove device
X
X
X
X
X
Delete only the organization
data and remove device
X
X
X
X
X
Creating roles
You can create roles for administrator accounts so that administrators in your organization can perform specific tasks and
view specific information in the BlackBerry Administration Service, BlackBerry Monitoring Service, and BlackBerry Web
Desktop Manager. For example, you can create a role that has all permissions turned off by default and you can customize
the role by turning on specific permissions. You can also create a role that is based on a preconfigured role and customize
the role that you create.
Create a role
You can create a role for an administrator account if existing roles do not fulfill the criteria that your organization specified
for the type of administrator account that you want to create. It is worthy to note that by default, when a new role is created
all permissions for that role are turned off.
1.
In the BlackBerry Administration Service, on the
BlackBerry solution management
menu, expand
Role
.
Administration Guide
Creating administrator accounts
34
