Monitor email messages that users send
from BlackBerry devices
To monitor the content of email messages that users send from their BlackBerry devices, you can BCC specific email
addresses on the email messages. You can BCC the email addresses of all of the users that you assign to a BlackBerry
Messaging Agent. When you automatically BCC email addresses on messages, the BCC field of the original message is
populated, so the message sender is aware that the message is BCCed.
1.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > Email
.
2.
Click the instance that you want to change.
3.
Click
Edit instance
.
4.
On the
Messaging
tab, in the
Auto BCC email address
section, perform one of the following tasks:
Task
Steps
Add email addresses manually.
In the
Auto BCC email address
field, type the email
addresses.
Add email addresses from the address book.
1. Click
Select from mail address list
.
2. Search for one or more users.
3. In the search results, select one or more user
accounts.
4. Click
Continue
.
5.
Click the
Add
icon.
6.
Repeat steps 4 and 5 for each email address that you want to add.
7.
Click
Save all
.
Sending notification messages to users
You can send a notification message to a user, to all of the users associated with a BlackBerry Enterprise Server, or to all of
the users in the BlackBerry Domain. You can send notifications as email messages or PIN messages. PIN messages are
Administration Guide
Managing your organization's messaging environment and attachment support
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