Creating administrator
accounts
Administrative roles and permissions
You create roles for administrator accounts or assign preconfigured roles to administrator accounts so that you can specify
what tasks an administrator can perform on the BlackBerry Enterprise Server.
You can specify the actions that administrators can perform by changing the permission that you assign to administrative
roles. Permissions specify the information that administrators can view and the tasks that they can perform using the
BlackBerry Administration Service and BlackBerry Monitoring Service. Each action that you perform in the BlackBerry
Administration Service is associated with a specific permission. You can specify the actions that administrators can
perform by changing the permission that you assign to administrative roles. For more information about performing specific
tasks that are associated with the permissions, see the
BlackBerry Enterprise Server Administration Guide
. Roles do not
apply to tasks that an administrator can perform using the BlackBerry Configuration Panel.
You can assign multiple roles to administrator accounts. If you assign multiple roles to an administrator account, the
administrator is assigned all the permissions that are turned on for each of the roles.
You can also assign roles to groups and add administrator accounts to groups. This allows you to specify administrative role
permissions at a group level instead of at an individual level. If the group contains BlackBerry device users, the roles are
also assigned to the users and the users become administrators.
Preconfigured administrative roles
The BlackBerry Enterprise Server installation process includes preconfigured administrative roles. You can use the
preconfigured administrative roles in your organization's environment instead of creating customize administrative roles.
Each preconfigured administrative role contains multiple permissions that are turned on. The preconfigured administrative
roles make sure that users that do not have specific administrative permissions cannot escalate their permissions. For
example, junior helpdesk administrators cannot escalate their roles to senior helpdesk administrator roles. You can
configure additional permissions in the preconfigured administrative roles or turn off any of the permissions.
3
Administration Guide
Creating administrator accounts
29
