6.
Click
Send message
.
Send a notification message to a user
1.
In the BlackBerry Administration Service, on the
BlackBerry solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Search for a user account.
4.
In the search results, click the name of a user account.
5.
Click
Send message to user
.
6.
Type the message that you want to send.
7.
Click
Send message
.
Change the size of the message state
database
The BlackBerry Messaging Agent uses a message state database to manage the mapping between email messages on
BlackBerry devices and email messages on the Microsoft Exchange Server. The size of the message state database defines
how many recent email messages are kept in this mapping for each user. Increasing the size of the message state
database might decrease the message load on the Microsoft Exchange Server because the BlackBerry Messaging Agent
can use the local message state database to search for messages instead of communicating with the Microsoft Exchange
Server. Increasing the size of the message state database also increases how much memory the BlackBerry Messaging
Agent uses.
If you change the size of the message state database, your organization's environment might experience a serious
performance impact.
1.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > Email
.
2.
Click the instance that you want to change.
3.
Click
Edit instance
.
4.
On the
Messaging
tab, in the
Performance
section, in the
Message state database size
field, type a value between 0
and 1000, that specifies the number of messages that the BlackBerry Enterprise Server keeps in the mapping for
each user.
The default value is 100 messages.
5.
Click
Save all
.
Administration Guide
Managing your organization's messaging environment and attachment support
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