18
DSView 3 Software Installer/User Guide
If an RSA SecurID external authentication service has been added to the DSView 3 software,
see
RSA SecurID login
below for the login procedure.
3.
Type a valid username and password in the fields provided.
Depending on the settings specified by the administrator, you may be required to change your
password before being allowed to complete the login process. See
Adding User Accounts
on
page 231.
4.
Click
Login
. The window that appears depends on the rights assigned to the DSView 3 user
that is logging in.
If the client machine uses an onboard video controller and experiences video problems, be sure the
BIOS is updated to the latest version.
RSA SecurID login
When an RSA SecurID external authentication service has been added to the DSView 3 software,
the login credentials include a username and a passcode. The passcode includes a PIN and an RSA
SecurID tokencode. The login request is sent to the RSA Authentication Manager. Depending on
the user configuration and state on the RSA Authentication Manager, the user may be prompted for
a second successive tokencode.
The user configuration also specifies how the 4-6 digit PIN will be generated:
•
User defined - the user must enter a PIN
•
System generated - the user cannot enter a PIN; it must be generated by the RSA server
•
User selectable - the user may choose to enter a PIN or allow the RSA server to generate it
If a PIN has not yet been assigned to the user or if security policy requires a PIN change, the user
will be prompted accordingly. If the RSA server generates the PIN, the user will be given a brief
interval to memorize it.
Regaining access
If access to a DSView 3 software system is lost, see
Regaining Access to the DSView 3 Software
on
page 389.
Uninstalling the DSView 3 Software
To uninstall the DSView 3 software on a supported Windows system:
1.
Select
Start - Settings - Control Panel
. The Control Panel will appear.
2.
From the Control Panel, click
Add/Remove Programs
. The Add/Remove Programs dialog box
will appear.
3.
Select
Avocent DSView 3
and then click
Change/Remove
. The Uninstall Avocent DSView
window will open.
4.
Click
Uninstall
.
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