Voicemail Pro Installation and Maintenance Guide
Page 92
Voicemail Pro Installation and Maintenance Guide
15-601063 Issue 15b (31 May 2006)
IP Office
IMS Client PC Requirements
Hardware:
The minimum recommended hardware for 2000/XP is a Pentium 100 with 32 MB RAM.
Operating system: Either;
Windows 2000, 2003 or XP.
Clients must use TCP/IP networking.
Network configuration:
Users must be members of an NT Domain.
Email Client:
MS Exchange Client, Outlook 97, 98 or 2000.
Installing the IMS Client Software
During installation of the IMS Server, the IMS Client Installer package is copied to C:\Program
Files\Avaya\IP Office\Voicemail Pro\IMS\Client and is automatically shared as IMSClient. The
installer, called IMSClient.exe is approximately 10.1MB is size. You need to install the IMS Client on the
PC of each user who want to use IMS.
To install the IMS Client software:
1. Copy the IMS Client installer package to a CD or map a network drive to the folder as follows
\\servername\imsclient.
2. Log on to the user's PC using an account that has local administrative rights.
3. Save and close all other applications prior to installing as a reboot will be required.
4. Depending on where it is located, double-click the IMSClient.exe file.
5. Choose the preferred Language
and select OK.
6. Click Next > until you see the IMS Connection Information window.
7. Enter the following information:
Voicemail Mailbox
This is the entry as it appears in the Username field of the IP Office User Profile Screen.
This is case sensitive. If this information is entered incorrectly, the IMS client will not
connect to the IMS Server.
IMS Server
This is the name of the IMS / Voicemail Pro Server. For maximum reliability use of a fully
qualified domain name is recommended.
8. Click Next >
The IMS Playback Parameters window is displayed.
9. Type the extension number of the handset to be used for playing back messages.
10. If required, check Pick Up Automatically for the option to collect messages without the need to
pick up the handset.
11. When prompted to Restart the PC click Finish to restart the PC.
Note
If you attempt to open Outlook without restarting the computer, you will receive an error to
tell you a component has not been installed correctly. It is therefore recommended that you
restart the computer when prompted.
