132
close the question.
If your answer is marked as “Adopted!”, the prompt “Adopted! + 4”
will be displayed permanently.
Tap
Clear
to delete all message notifications.
Select
“Adopted Answers”
Members are requested to select one Adopted Answer from all of the responses on “My
Messages” screen before closing a question. The community members who provided the
Adopted Answer are rewarded with scores for their contribution.
About Adopted Answer:
Only one answer can be selected as
“Adopted Answer”.
Answers can only be rated by the MaxiFix member who asked the question.
Close a Question
When a repair question that you've posted to the community is resolved, you are
encouraged to write down the case as a way to share a good solution. This will help the
other MaxiFix members to find useful information for practical fix.
To close a question, you need to select the question
’s response message from the
message list on
My Messages
screen first, then tap
Adopted Answer
and select
Close
Question
. Tap the
Cancel
button to cancel your submission and return to My Messages
screen. It is strongly recommended to share your repair solutions before closing a
question. Your question will be converted to a MaxiFix Community Tip after closing.
Score Rewarding System
A score of 4 is awarded if your answer is selected as the “Adopted Answer”.
A score of 3 is awarded when you close a question.
A score of 2 is awarded if your closed question is marked as "Adopted!" by no less
than 20 community members.
A score of 1 is awarded if your answer is selected as the "Adopted Answer" for a
closed question which is marked as "Adopted!" by no less than 20 community
members.
A score of 1 is awarded to each of the first three respondents.
Support
Support, the last option on the Navigation Menu at the bottom of the screen, opens a
screen that provides two ways to gain support from MaxiFix:
A message form to contact the administrator of MaxiFix.
A Frequently Asked Questions (FAQ) link that answers the most frequent questions
from MaxiFix community members.