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2. Select a specific category on the Categories menu to better pinpoint the topics
you are most interested with.
3. Tap the
button on the right side of the topic item to view the discussion. The
posts contents are displayed.
4. Browse through all the posts by sliding the screen up and down. Tap
Go to
original post
when reaching the end of the discussion to return to the first post.
5. Tap
Reply
to reply a specific post, or tap
Reply to original post
to join and
continue the whole discussion.
6. Enter your comment in the input field, and tap
OK
to submit your post.
User Profile
The User Profile section allows you to set personal Avatar, check your member status
and other information, as well as to review your personal posts in the communities.
Tap the Avatar image on the Communities screen to open the User Profile.
Profile
— displays the user’s personal information and member status. The
Related
links
allow you to check the Top Users (ranked according to their points and levels)
in the communities, as well as to find out other online users.
Avatar
— allows you to select an image to set as your personal Avatar to be
displayed in the communities.
Stuff
— displays all the discussions you’ve posted at various forums in a list.
Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data loggings on
the diagnostics system. The support personnel receive and process the submitted
reports through the Support platform, and send back problem solutions within 48 hours.
Support personnel will answer your questions directly.
To make a reply in a Data Logging session
1. Tap on the
Sent
tag to view a list of submitted data loggings.
2. Select a specific item to view the latest update.
3. Tap on the input field at the bottom of the screen, and enter texts. Or tap the
Audio button to record a voice message or camera button to include an image.
4. Tap
Send
to send message to the technical center.
Training
The Training section provides quick links to Aut
el’s online video accounts. Select a video
channel by the language to see all the available online tutorial videos from Autel for
various technical supports, such as product usage techniques and vehicle diagnostics
practice.
