User Guide for the T48S Skype for Business phone
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Call Hold/Resume
You can place an active call on hold. Only one active call can be in progress on the phone at
any time. Other calls can be made and received while placing the original call on hold. If
Music
on Hold
feature is enabled, the phone will play music to the callers who has been placed on
hold. For more information, please refer to
To place a call on hold:
1.
Press or tap
during a call.
The touch screen indicates that the call is on hold.
The phone will beep softly every 30 seconds to remind you that you still have a call on hold.
To resume a held call:
1.
Press or tap
.
Multiple Calls on Hold:
1.
If multiple calls are placed on hold, tap the desired call and then press or tap
to retrieve it.
Music on Hold
Music on Hold (MoH) is the business practice of playing recorded music to fill the silence that
would be heard by the party who has been placed on hold. When a call is placed on hold, the
Skype for Business phone will play a music to the held party.
Users can upload a custom music to the phone or use the music received from the Skype for
Business server with the method of In-band provisioning.
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