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Yealink CP969, Administrator'S Manual

Upgrade your business communication with the Yealink CP969. This advanced IP conference phone is equipped with state-of-the-art features, making collaboration a breeze. For detailed settings and configurations, download the free Administrator's Manual from manualshive.com. Maximize productivity and optimize efficiency with this powerful device.

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Administrator’s Guide for SIP-T5 Series Smart Media Phones 

2

 

Physical Features of IP Phones 

This section lists the available physical features of SIP-T58V/A, SIP-T56A and CP960 IP phones. 

SIP-T58V/A 

 

Physical Features: 

-

 

7” 1024 x 600 pixel color touch screen with backlight 

-

 

Operating System: Android™ 5.1.1 

-

 

16 VoIP accounts 

-

 

HD Voice: HD Codec, HD Handset, HD Speaker

 

-

 

20 dedicated hard keys, 3 dedicated soft Android keys for BACK, HOME and RECENT

 

-

 

1*RJ9 (4P4C) handset port 

-

 

1*RJ9 (4P4C) headset port 

-

 

2*RJ45 10/100/1000Mbps Ethernet ports 

-

 

4 LEDs: 1*power, 1*mute, 1*headset, 1*speakerphone 

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Power adapter: AC 100~240V input and DC 5V/2A output 

-

 

1*USB2.0 port (on the top of the phone), support Yealink USB camera CAM50 

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1*USB2.0 port (on the rear of the phone), support expansion module EXP50, USB flash 
drive or USB headset 

-

 

Built-in Wi-Fi, support 802.11b/g/n 

-

 

Built-in Bluetooth 4.0, support Bluetooth headset 

-

 

Power over Ethernet (IEEE 802.3af) 

-

 

Wall Mountable 

 

 

Summary of Contents for CP969

Page 1: ......

Page 2: ...rs Without Yealink s express written permission recipient shall not reproduce or transmit any portion hereof in any form or by any means with any purpose other than personal use Warranty 1 Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND ...

Page 3: ... into this agreement and to abide by all its terms and conditions just as if you had signed it The EULA for this product is available on the Yealink Support page for the product Patent Information China the United States EU European Union and other countries are protecting one or more patents of accompanying products and or patents being applied by Yealink Customer Feedback We are striving to impr...

Page 4: ...ware under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site http www yealink com GPLOpenSource aspx BaseInfoCateId 293 NewsCateId 293 CateId 293 ...

Page 5: ...mation detailed in this guide is applicable to firmware version 80 or higher The firmware format is like x x x x rom The second x from left must be greater than or equal to 80 e g the firmware version of SIP T58V IP phone 58 80 0 5 rom Chapters in This Guide This administrator guide includes the following chapters Chapter 1 Product Overview describes the smart media phones and expansion modules Ch...

Page 6: ...ioning Guide is to serve as a basic guidance for provisioning Yealink IP phones with a provisioning server If you are new to this process it is helpful to read this guide Description of Configuration Parameters in CFG Files which describes all configuration parameters in configuration files Note that Yealink administrator guide contains most of parameters If you want to find out more parameters no...

Page 7: ...3315 or for hyperlinks to Yealink Technical Support website Blue Text in Italics Used for hyperlinks to Yealink resources outside of this documentation such as the Yealink documentations e g Yealink_SIP T2_Series_T19 P E2_T4_Series_T5_Series_W5_Series_CP_Series_IP_Phones_Auto_Provis ioning_Guide_V81 You also need to know the following writing conventions to distinguish conditional information Conv...

Page 8: ...ds for more information you can use to configure a feature Note that the types of provisioning methods available for each feature will vary not every feature uses all these three methods The central provisioning method requires you to configure parameters located in CFG format configuration files that Yealink provides For more information on configuration files refer to Configuration Files on page...

Page 9: ...X or Y But the variables in the parameters described in the CFG file are all replaced with specific value in the scope of variable You may need to assign a value to the variable before you search and locate the specific parameter in the CFG file For example if you want to enable the auto answer feature for account 1 you need to locate the account 1 auto_answer in the MAC cfg file and then configur...

Page 10: ...shows a segment of MAC cfg file Method 2 Web User Interface As described in the chapter Summary Table Format you can directly navigate to the specified webpage to configure the feature You can also first log into the web user interface and then locate the feature field according to the web path e g Account Basic Auto Answer to configure it as required As shown in the following illustration ...

Page 11: ...ort page at Yealink Technical Support To access the latest Release Notes or other guides for Yealink IP phones refer to the Document Download page for your phone at Yealink Technical Support If you want to find Request for Comments RFC documents type http www ietf org rfc rfcNNNN txt NNNN is the RFC number into the location field of your browser This guide mainly takes the SIP T58V IP phones as ex...

Page 12: ...SIP SIP Session Initiation Protocol is the Internet Engineering Task Force s IETF s standard for multimedia conferencing over IP It is an ASCII based application layer control protocol defined in RFC 3261 that can be used to establish maintain and terminate calls between two or more endpoints Like other VoIP protocols SIP is designed to address functions of signaling and session management within ...

Page 13: ...rotocol the port and the IP address of the UAS to which the request is being sent This information can be dynamic and will make it challenging to put through a firewall For this reason it may be recommended to open the specific application type on the firewall The UAC is also capable of using the information in the request URI to establish the course of the SIP request to its destination as the re...

Page 14: ...tocol RTP Ports on page 592 Transient Noise Suppressor TNS on page 651 Noise Barrier Suppressor NBS on page 652 Major updates have occurred to the following sections Physical Features of IP Phones on page 2 Key Features of IP Phones on page 4 Connecting the IP Phones on page 10 Power Saving on page 157 Bluetooth on page 164 Intercom on page 412 Customizing a Local Contact File on page 270 Auto Ans...

Page 15: ...ble of Contents xv Product Overview 1 SIP IP Phone Models 1 Physical Features of IP Phones 2 Key Features of IP Phones 4 Expansion Modules 6 Getting Started 9 What IP Phones Need to Meet 9 Yealink IP Phones in a Network 9 Connecting the IP Phones 10 Inserting the Camera only applicable to SIP T58V A IP phones 11 Attaching the Stand and the Optional Wall Mount Bracket not applicable to CP960 IP pho...

Page 16: ...LAN 53 IPv6 Support 66 VPN 76 Configuring the IP Phone for Use with a Firewall or NAT 80 Quality of Service QoS 95 802 1X Authentication 99 Setting Up Your Phones with a Provisioning Server 110 Provisioning Points to Consider 110 Provisioning Methods 111 Boot Files Configuration Files and Resource Files 114 Setting Up a Provisioning Server 121 Upgrading Firmware 124 Keeping User Personalized Setti...

Page 17: ...rce List In Dialing 260 Customizing a Super Search Template File 260 Save Call Log 263 Call List Show Number 265 Missed Call Log 266 Local Directory 268 Customizing a Local Contact File 268 Configuring Local Directory 275 Live Dialpad 280 Speed Dial 282 Call Waiting 287 Auto Redial 290 Auto Answer 292 IP Direct Auto Answer 297 Allow IP Call 299 Accept SIP Trust Server Only 300 Call Completion 302 ...

Page 18: ...on Presentation CLIP 403 Connected Line Identification Presentation COLP 407 Mute 410 Allow Mute 410 Keep Mute 411 Intercom 412 Outgoing Intercom Calls 413 Incoming Intercom Calls 419 Call Timeout 422 Ringing Timeout 422 Send user phone 423 SIP Send MAC 425 SIP Send Line 427 Reserve in User Name 429 Password Dial 431 Unregister When Reboot 433 100 Reliable Retransmission 434 Reboot in Talking 436 ...

Page 19: ... 560 Configuring Trusted IP Address for Action URI 564 Scenario A Capturing the Current Screen of the Phone 566 Scenario B Placing a Call via Web User Interface 568 Server Redundancy 569 Server Domain Name Resolution 581 Static DNS Cache 584 Real Time Transport Protocol RTP Ports 592 TR 069 Device Management 594 Configuring Audio Features 601 Redial Tone 601 Ring Tones 602 Distinctive Ring Tones 6...

Page 20: ...eo Codecs 685 Configuring Security Features 689 User and Administrator Passwords 689 Auto Logout Time 691 Phone Lock 692 Transport Layer Security TLS 698 Secure Real Time Transport Protocol SRTP 709 Encrypting and Decrypting Files 713 Configuration Parameters 713 Encrypting and Decrypting Configuration Files 717 Troubleshooting 721 Troubleshooting Methods 721 Viewing Log Files 721 Capturing Packet...

Page 21: ...User Personalized Configuration Settings 786 Appendix F Static Settings 787 Appendix G Reading Icons 793 Appendix H SIP Session Initiation Protocol 798 RFC and Internet Draft Support 798 SIP Request 801 SIP Header 802 SIP Responses 803 SIP Session Description Protocol SDP Usage 806 Appendix I SIP Call Flows 806 Successful Call Setup and Disconnect 807 Unsuccessful Call Setup Called User is Busy 80...

Page 22: ...Administrator s Guide for SIP T5 Series Smart Media Phones xxii ...

Page 23: ...siness communication with a high standard of security and can work seamlessly with a large number of SIP PBXs These IP phones provide a powerful and flexible IP communication solution for Ethernet TCP IP networks delivering excellent voice quality The high resolution graphic display supplies content in multiple languages for system status call log and directory access IP phones also support advanc...

Page 24: ...edicated hard keys 3 dedicated soft Android keys for BACK HOME and RECENT 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100 1000Mbps Ethernet ports 4 LEDs 1 power 1 mute 1 headset 1 speakerphone Power adapter AC 100 240V input and DC 5V 2A output 1 USB2 0 port on the top of the phone support Yealink USB camera CAM50 1 USB2 0 port on the rear of the phone support expansion module EXP50 ...

Page 25: ...ndroid keys for BACK HOME and RECENT 1 RJ9 4P4C handset port 1 RJ9 4P4C headset port 2 RJ45 10 100 1000Mbps Ethernet ports 4 LEDs 1 power 1 mute 1 headset 1 speakerphone Power adapter AC 100 240V input and DC 5V 2A output 1 USB2 0 port support expansion module EXP50 USB flash drive or USB headset Built in Wi Fi support 802 11b g n Built in Bluetooth 4 0 support Bluetooth headset Power over Etherne...

Page 26: ... mic charging cradle 1 3 5mm audio out port support external speaker 1 Micro USB port support PC 2 LED indicators Security lock port Built in Wi Fi support 802 11b g n Built in Bluetooth 4 0 support Bluetooth enabled mobile phone Power over Ethernet IEEE 802 3af Key Features of IP Phones In addition to physical features introduced above IP phones also support the following key features when runnin...

Page 27: ...Built in microphone array 360 degree voice pickup only applicable to CP960 IP phones Video Features only applicable to SIP T58V A IP phones Video codec H264HP H264 VP8 Image codec JPEG PNG BMP Adaptive bandwidth adjustment Network Features SIP v1 RFC 2543 v2 RFC 3261 NAT Traversal STUN mode DTMF INBAND RFC 2833 SIP INFO Proxy mode and peer to peer SIP link mode IP assignment Static DHCP PPPoE VLAN...

Page 28: ...dd DSS keys which can be used to assign predefined functionalities for quickly accessing features If you want to configure the expansion module keys you have to connect the expansion module s to the IP phone in advance Expansion modules enable you to handle large volume of calls on a regular basis and expand the functional capability of your IP phone For more information on how to connect and use ...

Page 29: ...Product Overview 7 3 physical page keys Support up to 3 modules daisy chain Only one expansion module is powered by the host phone 1 Mini USB port and 1 USB2 0 port for data in and out ...

Page 30: ...Administrator s Guide for SIP T5 Series Smart Media Phones 8 ...

Page 31: ...e configured for SIP The latest or compatible firmware of IP phones is available A call server is active and configured to receive and send SIP messages Yealink IP Phones in a Network Yealink IP phones can connect physically through a Category 5E CAT 5E cable to a Ethernet LAN and send and receive all data using the same packet based technology They can also connect to the wireless network Since t...

Page 32: ...ert the camera only applicable to SIP T58V A IP phones 2 Attach the stand and the optional wall mount bracket not applicable to CP960 IP phones 3 Adjust the angle of touch screen only applicable to SIP T58V A IP phones 4 Connect the handset and optional headset not applicable to CP960 IP phones 5 Connect the power and network 6 Connect the optional USB flash drive 7 Connect the wired expansion MIC...

Page 33: ...ones To insert the camera For SIP T58V A Note The optional accessories are not included in packaging contents You need to purchase them separately if required The camera is connected to the USB port on the top of the phone And the IP phone only supports the Yealink original USB camera CAM50 You should purchase it separately for SIP T58A smart media phone ...

Page 34: ...Series Smart Media Phones 12 Attaching the Stand and the Optional Wall Mount Bracket not applicable to CP960 IP phones To attach the stand and the optional wall mount bracket For SIP T58V A Desk Mount Method Wall Mount Method Optional ...

Page 35: ...ethod Optional Note The reversible tab has a lip which allows the handset to stay on hook when the IP phone is mounted vertically For more information on how to mount the IP phone to a wall refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones ...

Page 36: ...4 Adjust the angle of touch screen only applicable to SIP T58V A IP phones To adjust the angle of touch screen For SIP T58V A Connecting the Handset and Optional Headset not applicable to CP960 IP phones To connect the handset and optional headset For SIP T58V A ...

Page 37: ...plicable to CP960 IP phones 1 Connect the DC plug of the power adapter to the DC5V port on the IP phone and connect the other end of the power adapter into an electrical power outlet 2 Connect the included Ethernet cable between the Internet port on the IP phone and the one on the wall or switch hub device port For SIP T58V A ...

Page 38: ... the PoE for SIP T58V T58A T56A IP phones 1 Connect the Ethernet cable between the Internet port on the IP phone and an available port on the in line power switch hub For SIP T58V A You can also connect the IP phone to a wireless network according to your office environment For more information refer to Yealink phone specific user guide The IP phone should be used with Yealink original power adapt...

Page 39: ...e power plug of the PoE adapter into an electrical power outlet For CP960 Note If in line power switch hub is provided you don t need to connect the phone to the power adapter Make sure the switch hub is PoE compliant SIP T58V T58A T56A IP phones can also share the network with another network device such as a PC personal computer It is an optional connection We recommend that you use the Ethernet...

Page 40: ... screen expansion module EXP50 or USB headset The IP phone officially supports certain USB headset models For more information refer to Tested headset list compatible with Yealink IP Phone For more information on how to use EXP50 refer to Yealink EXP50 User Guide For more information on how to use USB headset refer to the documentation from the manufacturer For CP960 the USB port can also be used ...

Page 41: ...o connect the wired expansion MIC CPE90 1 Connect the free end of the optional CPE90 cable to one of the MIC ports on the IP phone Connecting the Optional PC using a Micro USB Cable Only Applicable to CP960 IP Phones You can connect a PC to listen to the PC audio using your CP960 IP phone To connect a PC 1 Connect the micro USB port of the IP phone and the USB port of the PC using a micro USB cabl...

Page 42: ...vents take place Loading the ROM file The ROM file resides in the flash memory of the IP phone The IP phone comes from the factory with a ROM file preloaded During initialization the IP phone runs a bootstrap loader that loads and executes the ROM file Configuring the VLAN If the IP phone is connected to a switch the switch notifies the IP phone of the VLAN information defined on the switch if usi...

Page 43: ...in the configuration file the IP phone will download firmware from the provisioning server If the MD5 value of the downloaded firmware file differs from that of the image stored in the flash memory the IP phone will perform a firmware update You can manually upgrade firmware if the IP phone does not download firmware from the provisioning server For more information refer to Upgrading Firmware on ...

Page 44: ...and date Android keys for SIP T58V T58A T56A Pre installed applications for CP960 4 Tap Settings Status to check the IP phone status the touch screen displays the valid IP address MAC address firmware version etc If the IP phone has successfully passed through these steps it starts up properly and is ready for use ...

Page 45: ... design varies by organization and Yealink IP phones can be configured to accommodate a number of network designs In order to get your IP phones running you must perform basic network setup such as IP address and subnet mask configuration You can configure the IPv4 or IPv6 network parameters for the phone You can also configure the appropriate security VLAN and or 802 1X authentication and Quality...

Page 46: ...ning Configuration File MAC cfg Configure DHCP on the IP phone Parameter static network internet_port type Web User Interface Configure DHCP on the IP phone Navigate to http phoneIPAddress servlet m mod_dat a p network q load Phone User Interface Configure DHCP on the IP phone Details of Configuration Parameter Parameter Permitted Values Default static network internet_port type 0 1 or 2 0 Descrip...

Page 47: ... password admin Network WAN Port IPv4 2 Tap the Type field 3 Tap DHCP in the pop up dialog box 4 Tap to accept the change The phone prompts you to reboot the phone 5 Tap OK to reboot the phone The settings will take effect after a reboot Static DNS Static DNS address es can be configured and used even though DHCP is enabled Procedure Static DNS can be configured using the following methods Central...

Page 48: ...n If it is set to 0 Off the IP phone will use the IPv4 DNS obtained from DHCP If it is set to 1 On the IP phone will use manually configured static IPv4 DNS Note It works only if the value of the parameter static network internet_port type is set to 0 DHCP If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv4 Config Static DNS Ph...

Page 49: ...ondary_dns 202 101 103 54 Note It works only if the value of the parameter static network static_dns_enable is set to 1 On If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv4 Config Static IP Address Secondary DNS Phone User Interface Settings Advanced default password admin Network WAN Port IPv4 Static DNS Enabled Secondary DN...

Page 50: ...ntrol information are carried in tagged data items that are stored in the options field of the DHCP message The data items themselves are also called options DHCP can be initiated by simply connecting the IP phone with the network IP phones broadcast DISCOVER messages to request the network information carried in DHCP options and the DHCP server responds with specific values in corresponding optio...

Page 51: ...ly discovering the provisioning server address is required Connecting to the secondary DHCP server that responds to DHCP INFORM queries with a requested provisioning server address is one possibility For more information refer to RFC 3925 If a single alternate DHCP server responds this is functionally equivalent to the scenario where the primary DHCP server responds with a valid provisioning serve...

Page 52: ...ion enable 0 or 1 1 Description Triggers the DHCP active feature to on or off 0 Off 1 On If it is set to 1 On the IP phone will obtain the provisioning server address by detecting DHCP options Web User Interface Settings Auto Provision DHCP Active Phone User Interface None To configure the DHCP active feature via web user interface 1 Click on Settings Auto Provision 2 Mark the On radio box in the ...

Page 53: ...35 for character restrictions Procedure DHCP option 12 hostname can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the DHCP option 12 hostname Parameter static network dhcp_host_name Web User Interface Configure the DHCP option 12 hostname Navigate to http phoneIPAddress servlet m mod_d ata p features general q load Details of Configur...

Page 54: ... Hostname field 3 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reboot 4 Click OK to reboot the phone Configuring Network Parameters Manually If DHCP is disabled or IP phones cannot obtain network parameters from the DHCP server you need to configure them manually The following parameters should be configured for IP phones to establish net...

Page 55: ...e IP phone manually Navigate to http phoneIPAddress servlet m mod_ data p network q load Phone User Interface Configure network parameters of the IP phone manually Details of Configuration Parameters Parameters Permitted Values Default static network internet_port type 0 1 or 2 0 Description Configures the Internet port type for IPv4 0 DHCP 1 PPPoE 2 Static IP Address Note It works only if the val...

Page 56: ...ter static network ip_address_mode is set to 0 IPv4 or 2 IPv4 IPv6 and static network internet_port type is set to 2 Static IP Address If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv4 Config Static IP Address IP Address Phone User Interface Settings Advanced default password admin Network WAN Port IPv4 Type Static IP IP Addr...

Page 57: ...Interface Network Basic IPv4 Config Static IP Address Gateway Phone User Interface Settings Advanced default password admin Network WAN Port IPv4 Type Static IP Gateway static network primary_dns IPv4 Address Blank Description Configures the primary IPv4 DNS server Example static network primary_dns 202 101 103 55 Note It works only if the value of the parameter static network ip_address_mode is s...

Page 58: ... effect Web User Interface Network Basic IPv4 Config Static IP Address Secondary DNS Phone User Interface Settings Advanced default password admin Network WAN Port IPv4 Type Static IP Secondary DNS To configure the IP address mode via web user interface 1 Click on Network Basic 2 Select desired value Mode IPv4 IPv6 3 Click Confirm to accept the change A dialog box pops up to prompt that settings w...

Page 59: ...r IPv4 and IPv6 in the pop up dialog box 4 Tap to accept the change The phone prompts you to reboot the phone 5 Tap OK to reboot the phone The settings will take effect after a reboot To configure a static IPv4 address via phone user interface 1 Tap Settings Advanced default password admin Network WAN Port IPv4 2 Tap the Type field 3 Tap Static IP in the pop up dialog box 4 Enter the desired value...

Page 60: ...tion File MAC cfg Configure PPPoE on the IP phone Parameter static network internet_port type y0000000000xx c fg Configure the user name and password for PPPoE on the IP phone Parameters static network pppoe user static network pppoe password Web User Interface Configure PPPoE on the IP phone Configure the user name and password for PPPoE on the IP phone Navigate to http phoneIPAddress servlet m m...

Page 61: ...ork internet_port type is set to 1 PPPoE If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv4 Config PPPoE User Name Phone User Interface Settings Advanced default password admin Network WAN Port IPv4 Type PPPoE PPPoE User static network pppoe password String within 99 characters Blank Description Configures the password for PPP...

Page 62: ...lt password admin Network WAN Port IPv4 2 Tap the Type field 3 Tap PPPoE in the pop up dialog box 4 Enter the user name and password in corresponding fields 5 Tap to accept the change The phone prompts you to reboot the phone 6 Tap OK to reboot the phone The settings will take effect after a reboot Configuring Transmission Methods of the Internet Port and PC Port Yealink SIP T58V T58A T56A IP phon...

Page 63: ...mission capabilities and then selecting the highest performance transmission mode supported by both You can configure the Internet port and PC port on the IP phone to automatically negotiate during the transmission Half duplex Half duplex transmission refers to transmitting voice or data in both directions but in one direction at a time this means one device can send data on the line but not recei...

Page 64: ...ernet ports can be configured using the following methods Central Provisioning Configuration File y0000000000xx c fg Configure the transmission methods of the Ethernet ports Parameters static network internet_port speed_duplex static network pc_port speed_duplex Web User Interface Configure the transmission methods of the Ethernet ports Navigate to http phoneIPAddress servlet m mod_ data p network...

Page 65: ...hod of the PC port 0 Auto Negotiate 1 Full Duplex 10Mbps 2 Full Duplex 100Mbps 3 Half Duplex 10Mbps 4 Half Duplex 100Mbps 5 Full Duplex 1000Mbps Note It works only if the value of the parameter static network pc_port enable is set to 1 Auto Negotiate It is not applicable to CP960 IP phones You can set the transmission speed to 1000Mbps Auto Negotiate to transmit in 1000Mbps if the IP phone is conn...

Page 66: ...ort on the back of the IP phone is used to connect a PC You can enable or disable the PC port on the IP phones via web user interface or using configuration files PC port is not applicable to CP960 IP phones Procedure PC port can be configured using the following methods Central Provisioning Configuration File y0000000000xx cf g Configure the PC port Parameter static network pc_port enable Web Use...

Page 67: ...e take effect It is not applicable to CP960 IP phones Web User Interface Network PC Port PC Port Active Phone User Interface None To enable the PC port via web user interface 1 Click on Network PC Port 2 Select Auto Negotiate from the pull down list of PC Port Active 3 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reboot 4 Click OK to rebo...

Page 68: ...d HTTPS protocols for accessing the web user interface through a web browser such as Microsoft s IE Mozilla Firefox Google Chrome and etc This can be disabled when it is not needed or when it poses a security threat For more information on accessing the web user interface refer to Web User Interface on page 113 HTTP is an application protocol that runs on top of the TCP IP suite of protocols HTTPS...

Page 69: ...nfigure the web access type HTTP port and HTTPS port Parameters static wui http_enable static network port http static wui https_enable static network port https Web User Interface Configure the web access type HTTP port and HTTPS port Navigate to http phoneIPAddress servlet m mod_data p network adv q loa d Phone User Interface Configure the web access type HTTP port and HTTPS port Details of Conf...

Page 70: ...Configures the HTTP port for the user to access web user interface of the IP phone using the HTTP protocol Note Please take care when choosing an alternate port If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced Web Server HTTP Port 1 65535 Phone User Interface Settings Advanced default password admin Network Webserver Type HTTP...

Page 71: ...eter the IP phone will reboot to make the change take effect Web User Interface Network Advanced Web Server HTTPS Port 1 65535 Phone User Interface Settings Advanced default password admin Network Webserver Type HTTPS Port To configure web server type via web user interface 1 Click on Network Advanced 2 Select the desired value from the pull down list of HTTP 3 Enter the desired HTTP port number i...

Page 72: ...pop up dialog box 4 Enter the desired HTTP port number in the HTTP Port field 5 Tap the HTTPS Status field 6 Tap Enabled in the pop up dialog box 7 Enter the desired HTTPS port number in the HTTPS Port field 8 Tap to accept the change The phone prompts you to reboot the phone 9 Tap OK to reboot the phone The settings will take effect after a reboot Wi Fi Wi Fi feature enables users to connect thei...

Page 73: ...video calls c We recommend you do not use the unstable router product in your home office environment d We recommend you to set the password for the wireless network so as to ensure the network resource will not be occupied by the unknown user Procedure Wi Fi feature can be configured using the configuration files or locally Configuration File y0000000000xx cfg Configure Wi Fi feature Parameter st...

Page 74: ...work SSID field 6 Tap the Security field 7 Tap the desired value in the pop up dialog box If you select WEP or WPA WPA2 PSK 1 Enter the password in the Password field If you select 802 1x EAP 1 Tap the EAP method field 2 Tap the desired EAP method in the pop up dialog box If you select PEAP TTLS a Tap the Phase 2 authentication field b Tap the desired Phase 2 authentication method in the pop up di...

Page 75: ...VLAN according to the VLAN ID in the tag as described in IEEE Std 802 3 VLAN on IP phones allows simultaneous access for a regular PC This feature allows a PC to be daisy chained to an IP phone and the connection for both PC and IP phone to be trunked through the same physical Ethernet cable In addition to manual configuration the IP phone also supports automatic discovery of VLAN via LLDP CDP or ...

Page 76: ...hat are also using the protocol and store the information about other devices When LLDP feature is enabled on IP phones the IP phones periodically advertise their own information to the directly connected LLDP enabled switch The IP phones can also receive LLDP packets from the connected switch When the application type is voice IP phones decide whether to update the VLAN configurations obtained fr...

Page 77: ...Setting Up Your System 55 m mod_data p network adv q load Phone User Interface Configure LLDP feature ...

Page 78: ...ettings Advanced default password admin Network LLDP LLDP Status static network lldp packet_interval Integer from 1 to 3600 60 Description Configures the interval in seconds for the IP phone to send the LLDP Linker Layer Discovery Protocol request Note It works only if the value of the parameter static network lldp enable is set to 1 Enabled If you change this parameter the IP phone will reboot to...

Page 79: ...one The settings will take effect after a reboot CDP CDP Cisco Discovery Protocol allows IP phones to receive and or transmit device related information from to directly connected devices on the network that are also using the protocol and store the information about other devices When CDP feature is enabled on IP phones the IP phones periodically advertise their own information to the directly co...

Page 80: ...ables or disables the CDP Cisco Discovery Protocol feature on the IP phone 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will attempt to determine its VLAN ID through CDP Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced CDP Active Phone User Interface Settings Advanced default password admin Network CDP CDP ...

Page 81: ...he desired time interval in the Packet Interval 1 3600s field 4 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reboot 5 Click OK to reboot the phone To configure CDP feature via phone user interface 1 Tap Settings Advanced default password admin Network CDP CDP Status 2 Tap the On radio box in the CDP Status field 3 Enter the priority value...

Page 82: ...y Parameters static network vlan internet_port_enable static network vlan internet_port_vid static network vlan internet_port_priority static network vlan pc_port_enable static network vlan pc_port_vid static network vlan pc_port_priority Web User Interface Configure VLAN for the Internet port and PC port manually Navigate to http phoneIPAddress servlet m mo d_data p network adv q load Phone User ...

Page 83: ...ternet_port_priority Integer from 0 to 7 0 Description Configures VLAN priority for the Internet port 7 is the highest priority 0 is the lowest priority Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced VLAN WAN Port Priority Phone User Interface Settings Advanced default password admin Network VLAN WAN Port Priority stati...

Page 84: ...ne User Interface Settings Advanced default password admin Network VLAN PC Port VID Number static network vlan pc_port_priority Integer from 0 to 7 0 Description Configures VLAN priority for the PC port 7 is the highest priority 0 is the lowest priority Note It works only if the value of the parameter static network pc_port enable is set to 1 Auto Negotiate It is not applicable to CP960 IP phones ...

Page 85: ...mpt that the settings will take effect after a reboot 6 Click OK to reboot the phone To configure VLAN for PC port via web user interface 1 Click on Network Advanced 2 In the PC Port block select the desired value from the pull down list of Active 3 Enter the VLAN ID in the VID 1 4094 field 4 Select the desired value 0 7 from the pull down list of Priority ...

Page 86: ...6 Tap OK to reboot the phone The settings will take effect after a reboot DHCP VLAN IP phones support VLAN discovery via DHCP When the VLAN Discovery method is set to DHCP the IP phone will examine DHCP option for a valid VLAN ID The predefined option 132 is used to supply the VLAN ID by default You can customize the DHCP option used to request the VLAN ID Procedure DHCP VLAN can be configured usi...

Page 87: ...ic network vlan dhcp_option Integer from 1 to 255 132 Description Configures the DHCP option from which the IP phone will obtain the VLAN settings You can configure at most five DHCP options and separate them by commas Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced VLAN DHCP VLAN Option 1 255 Phone User Interface Settin...

Page 88: ... you to reboot the phone 5 Tap OK to reboot the phone The settings will take effect after a reboot IPv6 Support Because Internet Protocol version 4 IPv4 uses a 32 bit address it cannot meet the increased demands for unique IP addresses for all devices that connect to the Internet Therefore Internet Protocol version 6 IPv6 is the next generation network layer protocol which designed as a replacemen...

Page 89: ...ration of routers and no additional servers To use IPv6 SLAAC the IP phone must be connected to a network with at least one IPv6 router connected This router is configured by the network administrator and sends out Router Advertisement announcements onto the link These announcements can allow the on link connected IP phone to configure itself with IPv6 address as specified in RFC 4862 Stateful DHC...

Page 90: ...rs static network ip_address_mode static network ipv6_internet_port type static network ipv6_internet_port ip static network ipv6_prefix static network ipv6_internet_port gateway static network ipv6_icmp_v6 enable Configure the IPv6 static DNS address Parameters static network ipv6_primary_dns static network ipv6_secondary_dns y0000000000xx cfg Configure the IPv6 static DNS Parameter static networ...

Page 91: ...ord admin Network WAN Port IP Mode static network ipv6_internet_port type 0 or 1 0 Description Configures the Internet port type for IPv6 0 DHCP 1 Static IP Address Note It works only if the value of the parameter static network ip_address_mode is set to 1 IPv6 or 2 IPv4 IPv6 If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv6 ...

Page 92: ...he value of the parameter static network ip_address_mode is set to 1 IPv6 or 2 IPv4 IPv6 and static network ipv6_internet_port type is set to 1 Static IP Address If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv6 Config Static IP Address IP Address Phone User Interface Settings Advanced default password admin Network WAN Port ...

Page 93: ...atic network ipv6_primary_dns IPv6 address Blank Description Configures the primary IPv6 DNS server Example static network ipv6_primary_dns 3036 1 1 c3c7 c11c 5447 23a6 256 Note It works only if the value of the parameter static network ip_address_mode is set to 1 IPv6 or 2 IPv4 IPv6 In DHCP environment you also need to make sure the value of the parameter static network ipv6_static_dns_enable is ...

Page 94: ...o 1 On If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Basic IPv6 Config Static IP Address Secondary DNS Phone User Interface Settings Advanced default password admin Network WAN Port IPv6 Type Static IP Secondary DNS Or Settings Advanced default password admin Network WAN Port IPv6 Type DHCP Static DNS Enabled Secondary DNS static ne...

Page 95: ...ystem 73 3 In the IPv6 Config block mark the DHCP or the Static IP Address radio box If you mark the Static IP Address radio box configure the IPv6 address and other configuration parameters in the corresponding fields ...

Page 96: ...box you can configure the static DNS address in the corresponding fields 4 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 5 Click OK to reboot the phone To configure SLAAC feature via web user interface 1 Click on Network Advanced ...

Page 97: ...IPv6 or IPv4 and IPv6 in the pop up dialog box 4 Tap IPv6 5 Tap the Type field 6 Tap the desired IPv6 address assignment method in the pop up dialog box If you select the Static IP configure the IPv6 address and other network parameters in the corresponding fields 7 Tap to accept the change The phone prompts you to reboot the phone 8 Tap OK to reboot the phone The settings will take effect after a...

Page 98: ...N connecting an individual device to a network and site to site VPN connecting two networks together Remote access VPN allows employees to access their company s intranet from home or outside the office and site to site VPN allows employees in geographically separated offices to share one cohesive virtual network VPN can be also classified by the protocols used to tunnel the traffic It provides se...

Page 99: ...ficates and key in the configuration file vpn cnf for Yealink IP phones VPN files Description Unified Directories ca crt CA certificate config openvpn keys ca crt client crt Client certificate config openvpn keys client crt client key Private key of the client config openvpn keys client key For more information refer to OpenVPN Feature on Yealink IP phones Procedure VPN can be configured using the...

Page 100: ...User Interface Network Advanced VPN Active Phone User Interface Settings Advanced default admin Network VPN VPN Active static openvpn url URL within 511 characters Blank Description Configures the access URL of the tar file for OpenVPN Example static openvpn url http 192 168 10 25 OpenVPN tar Web User Interface Network Advanced VPN Upload VPN Config Phone User Interface None To upload a TAR file a...

Page 101: ... prompt that settings will take effect after a reboot 5 Click OK to reboot the phone To configure VPN via phone user interface after uploading a TAR file 1 Tap Settings Advanced default password admin Network VPN 2 Tap the On radio box in the VPN Active field You must upload the OpenVPN TAR file using configuration files or via web user interface in advance 3 Tap to accept the change The phone pro...

Page 102: ...electing the TCP transport protocol 5061 TCP SIP when selecting the TLS transport protocol 50000 50249 default range TCP UDP Reserved ports on the IP phone For more information refer to Reserved Ports on page 80 Reserved Ports By default the IP phone communicates through UDP ports in the 50000 50249 range for video and voice control The phone uses only a small number of these ports during a call T...

Page 103: ...tions Required Ports for a SIP Call SIP T58V T58A Three way video call and two audio only calls 16 UDP 50000 50015 SIP T56A Five way audio only conference 10 UDP 50000 50009 Procedure Reserved ports can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the range of the UDP ports Parameters sip min_udp_port sip max_udp_port Configure the r...

Page 104: ...249 Description Configures the maximum UDP port Note The value of the maximum UDP port cannot be less than that of the minimum UDP port configured by the parameter sip min_udp_port If you change this parameter the IP phone will reboot to make the change take effect It is not applicable to CP960 IP phones Web User Interface Network Advanced UDP Port Scope Phone User Interface None sip min_tcp_port ...

Page 105: ...he IP phone will reboot to make the change take effect It is not applicable to CP960 IP phones Web User Interface Network Advanced TCP Port Scope Phone User Interface None To configure reserved ports via web user interface 1 Click on Network Advanced 2 Enter the desired UDP port scope in the UDP Port Scope field 3 Enter the desired TCP port scope in the TCP Port Scope field 4 Click Confirm to acce...

Page 106: ...full cone NAT all packets from a private address e g iAddr port1 to public network will be sent through a public address e g eAddr port2 Packets coming from the address of any server to eAddr port2 will be forwarded back to the private address e g iAddr port1 Address Restricted Cone NAT Restricted cone NAT works similar like full cone NAT A public host hAddr any can send packets to iAddr port1 thr...

Page 107: ... located on public Internet The IP phone can be configured to act as a STUN client to send exploratory STUN messages to the STUN server The STUN server uses those messages to determine the public IP address and port used and then informs the client Capturing packets after you enable the STUN feature you can find that the IP phone sends Binding Request to the STUN server and then mapped IP address ...

Page 108: ...listen_port sip tls_listen_port MAC cfg Configure NAT traversal on a per line basis Parameter account X nat nat_traversal Web User Interface Configure NAT traversal and STUN server on a phone basis Navigate to http phoneIPAddress servlet m mod_data p network adv q loa d Configure local SIP port and TLS SIP port Navigate to http phoneIPAddress servlet m mod_data p settings sip q loa d Configure NAT...

Page 109: ...ce Network Advanced NAT Active Phone User Interface Settings Advanced default password admin Network NAT NAT Status sip nat_stun server IP address or domain name Blank Description Configures the IP address or the domain name of the STUN Simple Traversal of UDP over NATs server Example sip nat_stun server 218 107 220 201 Note If you change this parameter the IP phone will reboot to make the change ...

Page 110: ...T STUN Port account X nat nat_traversal 0 or 1 0 Description Enables or disables the NAT traversal for account X 0 Disabled 1 Enabled X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Note It works only if the value of the parameter sip nat_stun enable is set to 1 Enabled Web User Interface Account Register NAT Phone User Interface Settings Advanced default password admin Acco...

Page 111: ...he desired value from the pull down list of Active 3 Enter the IP address or the domain name of the STUN server in the STUN Server field 4 Enter the port of the STUN server in the STUN Port 1024 65000 field 5 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reboot 6 Click OK to reboot the phone To configure NAT traversal for account via web u...

Page 112: ...a Phones 90 3 Select Enabled from the pull down list of NAT 4 Click Confirm to accept the change To configure local SIP port and TLS SIP port via web user interface 1 Click on Settings SIP 2 Enter the desired local SIP port in the Local SIP Port field ...

Page 113: ...STUN Server field 4 Enter the port of the STUN server in the STUN Port field 5 Tap to accept the change The phone prompts you to reboot the phone 6 Tap OK to reboot the phone The settings will take effect after a reboot To configure NAT traversal for a specific account via phone user interface 1 Tap Settings Advanced default password admin Accounts 2 Tap the desired account 3 Tap the NAT Status fi...

Page 114: ...servlet m mod_data p account adv q load acc 0 Details of Configuration Parameters Parameters Permitted Values Default account X nat udp_update_enable 0 1 2 or 3 1 Description Configures the type of keep alive packets sent by the IP phone to the NAT device to keep the communication port open so that NAT can continue to function for account X 0 Disabled 1 Default the IP phone sends UDP packets to th...

Page 115: ... Interface Account Advanced Keep Alive Interval Seconds Phone User Interface None To configure the type of keep alive packets and keep alive interval via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Select the desired value from the pull down list of Keep Alive Type 4 Enter the keep alive interval in the Keep Alive Interval Second...

Page 116: ...erver Procedure Rport feature can be configured using the following methods Central Provisioning Configuration File MAC cfg Configure NAT Rport feature on a per line basis Parameter account X nat rport Web User Interface Configure NAT Rport feature on a per line basis Navigate to http phoneIPAddress servlet m mod_data p account adv q load acc 0 Details of Configuration Parameter Parameter Permitte...

Page 117: ...ng dedicated bandwidth Improving loss characteristics Avoiding and managing network congestion Shaping network traffic Setting traffic priorities across the network The Best Effort service is the default QoS model in IP networks It provides no guarantees for data delivering which means delay jitter packet loss and bandwidth allocation are unpredictable Differentiated Services DiffServ or DS is the...

Page 118: ...en priority over other kinds of network traffic IP phones support the DiffServ model of QoS Voice QoS In order to make VoIP transmissions intelligible to receivers voice packets should not be dropped excessively delayed or made to suffer varying delay DiffServ model can guarantee high quality voice transmission when the voice packets are configured to a higher DSCP value Video QoS To ensure accept...

Page 119: ...he DSCPs for voice packets SIP packets and video packets Navigate to http phoneIPAddress servlet m mod_data p network adv q load Details of Configuration Parameters Parameters Permitted Values Default static network qos signaltos Integer from 0 to 63 26 Description Configures the DSCP Differentiated Services Code Point for SIP packets The default DSCP value for SIP packets is 26 Assured Forwarding...

Page 120: ... Code Point for video packets The default DSCP value for H264 packets is 34 Assured Forwarding Note If you change this parameter the IP phone will reboot to make the change take effect It is not applicable to CP960 IP phones Web User Interface Network Advanced Voice QoS Video QoS 0 63 Phone User Interface None static wifi 802_11e enable 0 or 1 1 Description Enables or disables the WMM feature Wi F...

Page 121: ... change A dialog box pops up to prompt that settings will take effect after a reboot 6 Click OK to reboot the phone 802 1X Authentication IEEE 802 1X authentication is an IEEE standard for Port based Network Access Control PNAC part of the IEEE 802 1 group of networking protocols It offers an authentication mechanism for devices to connect link to a LAN or WLAN ...

Page 122: ...on the protected side of the network Yealink IP phones support the following protocols for 802 1X authentication EAP MD5 EAP TLS requires Device and CA certificates requires no password EAP PEAP MSCHAPv2 requires CA certificates EAP TTLS EAP MSCHAPv2 requires CA certificates EAP PEAP GTC requires CA certificates EAP TTLS EAP GTC requires CA certificates EAP FAST requires CA certificates For more i...

Page 123: ...P MSCHAPv2 4 EAP TTLS EAP MSCHAPv2 5 EAP PEAP GTC 6 EAP TTLS EAP GTC 7 EAP FAST Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced 802 1x 802 1x Mode Phone User Interface Settings Advanced default password admin Network 802 1x 802 1x Mode static network 802_1x identity String within 32 characters Blank Description Configure...

Page 124: ...change this parameter the IP phone will reboot to make the change take effect Web User Interface Network Advanced 802 1x MD5 Password Phone User Interface Settings Advanced default password admin Network 802 1x MD5 Password static network 802_1x root_cert_url URL within 511 characters Blank Description Configures the access URL of the CA certificate Example static network 802_1x root_cert_url http...

Page 125: ...evice Certificates Phone User Interface None To configure the 802 1X authentication via web user interface 1 Click on Network Advanced 2 In the 802 1x block select the desired protocol from the pull down list of 802 1x Mode a If you select EAP MD5 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field b If you select EAP TLS...

Page 126: ...cal system 4 In the Device Certificates field click Upload to select and upload the desired client pem or cer certificate from your local system c If you select EAP PEAP MSCHAPv2 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field ...

Page 127: ... Upload to select and upload the desired CA certificate pem crt cer or der from your local system d If you select EAP TTLS EAP MSCHAPv2 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field ...

Page 128: ...ertificates field click Upload to select and upload the desired CA certificate pem crt cer or der from your local system e If you select EAP PEAP GTC 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field ...

Page 129: ...ick Upload to select and upload the desired CA certificate pem crt cer or der from your local system f If you select EAP TTLS EAP GTC 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field ...

Page 130: ... Certificates field click Upload to select and upload the desired CA certificate pem crt cer or der from your local system g If you select EAP FAST 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field ...

Page 131: ...2 Tap the 802 1x Mode field a If you select EAP MD5 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field b If you select EAP TLS 1 Enter the user name for authentication in the Identity field 2 Leave the MD5 Password field blank c If you select EAP PEAP MSCHAPv2 1 Enter the user name for authentication in the Identity fiel...

Page 132: ...ing Points to Consider Provisioning Methods Boot Files Configuration Files and Resource Files Setting Up a Provisioning Server Upgrading Firmware Keeping User Personalized Settings after Auto Provisioning Provisioning Points to Consider If you are provisioning a mass of IP phones we recommend you to use central provisioning method as your primary configuration method For more information on centra...

Page 133: ...her priority provisioning method override settings made using a lower priority provisioning method The precedence order for configuration parameter changes is as follows highest to lowest Note The priority mechanism takes effect only if the value of the parameter static auto_provision custom protect is set to 1 For more information on this parameter refer to Configuration Parameters on page 132 St...

Page 134: ...ver on page 121 For more information on boot files refer to Boot Files on page 114 For more information on configuration files refer to Configuration Files on page 116 IP phones can obtain the provisioning server address during startup Then IP phones download boot files and configuration files from the provisioning server resolve and update the configurations written in configuration files This en...

Page 135: ...ase sensitive For more information on configuring passwords refer to User and Administrator Passwords on page 689 This method enables you to perform configuration changes on a per phone basis Note that the features can be configured via web user interface are limited So you can use the web user interface method as the sole configuration method or in conjunction with central provisioning method and...

Page 136: ...arameters in the boot files to be acquired by all your phones and specify the download sequence of these configuration files Yealink supports two types of boot files common boot file and MAC Oriented boot file During auto provisioning the IP phone first tries to download the MAC Oriented boot file refer to MAC Oriented Boot File and then download configuration files referenced in the MAC Oriented ...

Page 137: ...ans overwrite mode is enabled The overwrite mode will be applied to the configuration files specified to download If the value of a parameter in configuration files is left blank or a parameter in configuration files is deleted or commented out the factory default value can take effect immediately after auto provisioning Note For more information on how to customize boot file refer to Yealink_SIP ...

Page 138: ...e common CFG file for each IP phone model IP Phone Model Common CFG file SIP T58V A y000000000058 cfg SIP T56A y000000000056 cfg CP960 y000000000073 cfg MAC Oriented CFG File MAC Oriented CFG file named MAC cfg contains parameters unique to a particular phone such as account registration It will only be effectual for a specific IP phone The MAC Oriented CFG file is named after the MAC address of t...

Page 139: ...the Upgrade menu via web user interface and clicking Reset local setting Configurations defined never be saved to the MAC local cfg file Most configurations made by users via phone user interface and web user interface can be saved to the MAC local cfg file but some static settings will never be saved to the MAC local cfg file For more information refer to Appendix F Static Settings on page 787 Yo...

Page 140: ...if you want to specify the desired phone to use the resource file the access URL of resource file should be specified in the MAC Oriented CFG file During provisioning the IP phones will request the resource files in addition to the configuration files For more information on the access URL of resource file refer to the corresponding section in this guide The followings show examples of resource fi...

Page 141: ... Files on page 114 Configuration Files Common CFG File Common cfg Allow you to deploy and maintain a mass of Yealink IP phones For more information refer to Common CFG File and MAC Oriented CFG File on page 116 MAC Oriented CFG File MAC cfg Custom CFG Files For example sip cfg account cfg Allow you to apply a set of features or settings to a group of Yealink IP phones For more information refer to...

Page 142: ...ting xml Dialing xml RingBack xml Talking xml Allow you to customize soft key layout for different call states For more information refer to Customizing Softkey Layout Template File on page 217 Super Search Template super_search xml Allows you to customize the search source list for your IP phone For more information refer to Customizing a Super Search Template File on page 260 Local Contact File ...

Page 143: ...rver This chapter provides basic instructions for setting up a provisioning server and deploying phones from the provisioning server This chapter consists of the following sections Why Using a Provisioning Server Supported Provisioning Protocols Configuring a Provisioning Server Deploying Phones from the Provisioning Server Why Using a Provisioning Server You can use a provisioning server to confi...

Page 144: ...where on the Internet Use the following procedure as a recommendation if this is your first provisioning server setup For more information on how to set up a provisioning server refer to Yealink_SIP T2_Series_T19 P E2_T4_Series_T5_Series_W5_Series_CP_Series_IP_Phones_Auto_Provisioning_Guide_V81 To set up the provisioning server 1 Install a provisioning server application or locate a suitable exist...

Page 145: ...ing the following steps a Create per phone MAC cfg files by using the MAC Oriented CFG file from the distribution as templates b Edit the parameters in the file as desired 4 Create new common configuration files by performing the following steps a Create y0000000000xx cfg files by using the Common CFG file from the distribution as templates b Edit the parameters in the file as desired 5 Copy boot ...

Page 146: ...on provides information on upgrading the IP phone firmware Two methods of firmware upgrade Manually from the local system for a single phone Automatically from the provisioning server for a mass of phones The following table lists the associated and latest firmware name for each IP phone model X is replaced by the actual firmware version IP Phone Model Associated Firmware Name Firmware Name Exampl...

Page 147: ...ly begin_time static auto_provision weekly end_time static auto_provision weekly dayofweek static auto_provision flexible enable static auto_provision flexible interval static auto_provision flexible begin_time static auto_provision flexible end_time Specify the access URL of firmware Parameter static firmware url Web User Interface Configure the way for the IP phone to check for configuration fil...

Page 148: ...dly feature to on or off 0 Off 1 On If it is set to 1 On the IP phone will perform an auto provisioning process repeatedly Web User Interface Settings Auto Provision Repeatedly Phone User Interface None static auto_provision repeat minutes Integer from 1 to 43200 1440 Description Configures the interval in minutes for the IP phone to perform an auto provisioning process repeatedly Note It works on...

Page 149: ...visioning process weekly Note It works only if the value of the parameter static auto_provision weekly enable is set to 1 On Web User Interface Settings Auto Provision Time Phone User Interface None static auto_provision weekly end_time Time from 00 00 to 23 59 00 00 Description Configures the end time of the day for the IP phone to perform an auto provisioning process weekly Note It works only if...

Page 150: ...ser Interface None static auto_provision flexible enable 0 or 1 0 Description Triggers the flexible feature to on or off 0 Off 1 On If it is set to 1 On the IP phone will perform an auto provisioning process at random between a starting time configured by the parameter static auto_provision flexible begin_time and an ending time configured by the parameter static auto_provision flexible end_time o...

Page 151: ...tings Auto Provision Flexible Interval Days Phone User Interface None static auto_provision flexible begin_time Time from 00 00 to 23 59 02 00 Description Configures the starting time of the day for the IP phone to perform an auto provisioning process at random Note It works only if the value of the parameter static auto_provision flexible enable is set to 1 On Web User Interface Settings Auto Pro...

Page 152: ...at random between the starting time on that day and ending time in the next day Note It works only if the value of the parameter static auto_provision flexible enable is set to 1 On Web User Interface Settings Auto Provision Flexible Time Phone User Interface None static firmware url URL within 511 characters Blank Description Configures the access URL of the firmware file Example static firmware ...

Page 153: ...onfiguration files stored on the provisioning server during startup and then will download firmware from the server Upgrading Firmware via Web User Interface To manually upgrade firmware via web user interface you need to store firmware to your local system in advance To upgrade firmware manually via web user interface 1 Click on Settings Upgrade ...

Page 154: ...uto provisioning Note Configuration Parameters The following table lists the configuration parameters used to determine the phone behavior for keeping user personalized settings Parameters Permitted Values Default static auto_provision custom protect 0 or 1 0 Yealink IP phones support FTP TFTP HTTP and HTTPS protocols for uploading the MAC local CFG file This section takes the TFTP protocol as an ...

Page 155: ...erface None Phone User Interface None static auto_provision custom sync 0 or 1 0 Description Enables or disables the IP phone to upload the MAC local cfg file to the server each time the file updates and download the MAC local cfg file from the server during auto provisioning 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will upload the MAC local cfg file to the provisioning server o...

Page 156: ...e IP phone uploads the MAC local cfg file to the provisioning server for HTTP HTTPS server only 0 PUT 1 POST Note It works only if the value of the parameter static auto_provision custom sync is set to 1 Enabled Web User Interface None Phone User Interface None For more information on how to configure these parameters in different scenarios refer to the following introduced scenarios Scenario A Ke...

Page 157: ...isioning process refer to Triggering the IP Phone to Perform the Auto Provisioning section in Yealink_SIP T2_Series_T19 P E2_T4_Series_T5_Series_W5_Series_CP_Series_IP_Phones_Auto_Provisioning_Guide_V81 During auto provisioning the IP phone first downloads the y000000000058 cfg file and then downloads firmware from the root directory of the provisioning server The IP phone reboots to complete firm...

Page 158: ...gurations in the 001565770984 local cfg file saved on the IP phone are also updated The IP phone starts up successfully and personalized settings are kept after auto provisioning When a user customizes feature configurations via web phone user interface the IP phone will save the personalized settings to the 001565770984 local cfg file on the IP phone only Note If value of the parameter static aut...

Page 159: ...ace 1 Tap Settings Advanced default password admin Reset Config 2 Tap Reset local settings The touch screen prompts Clear local cfg settings 3 Tap OK The touch screen prompts Reset local settings Please wait To clear personalized configuration settings via web user interface 1 Click on Settings Upgrade The Reset local settings option on the web phone user interface appears only if the value of the...

Page 160: ...isioning server the IP phone will be reset to factory defaults Note Scenario C Keep user personalized settings after factory reset The IP phone requires factory reset when it has a breakdown but the user wishes to keep personalized settings of the phone after factory reset Scenario Conditions SIP T58V IP phone MAC 001565770984 Provisioning server URL tftp 192 168 1 211 static auto_provision custom...

Page 161: ...ce 1 Tap Settings Advanced default password admin Reset Config 2 Tap Reset to Factory The touch screen prompts the following warning 3 Tap OK The touch screen prompts Resetting to factory please wait To reset the phone to factory via web user interface 1 Click on Settings Upgrade ...

Page 162: ... configuration file y000000000058 cfg or 001565770984 cfg 2 Trigger the phone to perform the auto provisioning process As the value of the parameter static auto_provision custom sync is set to 1 the IP phone will download the 001565770984 local cfg file from the provisioning server to override the one stored on the phone So the configurations in 001565770984 local cfg file will be updated and stor...

Page 163: ...G Configuration File and then click Export to open file download window and then save the 001565770984 local cfg file to the local system The administrator or user can edit the 001565770984 local cfg file after exporting To import local configuration file via web user interface 1 Click on Settings Configuration As the personalized settings of the phone cannot be changed via auto provisioning when ...

Page 164: ...ation file will not be cleared As a result the configurations in the new 001565770984 local cfg file contain the configurations only in the existing local configuration file and those in the imported 001565770984 local cfg file And this new 001565770984 local cfg file will be saved to the phone flash and take effect Note If the value of the parameter static auto_provision custom sync is set to 1 a...

Page 165: ...r Power Saving Backlight Bluetooth Enable Page Tips Page Tips for Expansion Module Account Registration Multiple Line Keys per Account Call Display Display Method on Dialing Web Server Type Time and Date Language Softkey Layout Key As Send Dial Plan Emergency Dialplan Hotline Off Hook Hot Line Dialing Search Source List In Dialing Save Call Log Call List Show Number Missed Call Log Local Directory...

Page 166: ... Refuse Early Media 180 Ring Workaround Use Outbound Proxy in Dialog SIP Session Timer Session Timer Call Hold Call Forward Call Transfer Local Conference Network Conference Transfer on Conference Hang Up Feature Key Synchronization Transfer Mode via Dsskey Directed Call Pickup Group Call Pickup Dialog Info Call Pickup Recent Call In Dialing ReCall Call Number Filter Call Park Calling Line Identif...

Page 167: ...cator LED Power indicator LED indicates power status and phone status It is not applicable to CP960 IP phones There are six configuration options for power indicator LED Common Power Light On Common Power Light On allows the power indicator LED to be turned on Ringing Power Light Flash Ringing Power Light Flash allows the power indicator LED to flash when the IP phone receives an incoming call Voi...

Page 168: ...figure the power indicator LED Parameters phone_setting common_power_led_enable phone_setting ring_power_led_flash_enable phone_setting mail_power_led_flash_enable phone_setting mute_power_led_flash_enable phone_setting hold_and_held_power_led_flash_ enable phone_setting talk_and_dial_power_led_enable Web User Interface Configure the power indicator LED Navigate to http phoneIPAddress servlet m mo...

Page 169: ... Interface None phone_setting mail_power_led_flash_enable 0 or 1 1 Description Enables or disables the power indicator LED to flash when the IP phone receives a voice mail 0 Disabled power indicator LED does not flash 1 Enabled power indicator LED slowly flashes 1000ms red Note It is not applicable to CP960 IP phones Web User Interface Features Power LED Voice Text Mail Power Light Flash Phone Use...

Page 170: ... 0 or 1 0 Description Enables or disables the power indicator LED to be turned on when the IP phone is busy 0 Disabled power indicator LED is off 1 Enabled power indicator LED is solid red Note It is not applicable to CP960 IP phones Web User Interface Features Power LED Talk Dial Power Light On Phone User Interface None To configure the power Indicator LED via web user interface 1 Click on Featur...

Page 171: ... misses a call forwards an incoming call to other party or receives a new voice mail The following shows an example of missing a call Procedure Notification popups can be configured using the following methods Central Provisioning Configuration File y0000000000xx cf g Configure notification popups Parameters features voice_mail_popup enable features missed_call_popup enable features forward_call_p...

Page 172: ... again unless the user receives a new voice mail or the user re registers the account that has unread voice mail s Web User Interface Features Notification Popups Display Voice Mail Popup Phone User Interface None features missed_call_popup enable 0 or 1 1 Description Enables or disables the IP phone to display the pop up message box when it misses a call 0 Disabled 1 Enabled Web User Interface Fe...

Page 173: ...ne To configure the notification popups via web user interface 1 Click on Features Notification Popups 2 Select the desired value from the pull down list of Display Voice Mail Popup 3 Select the desired value from the pull down list of Display Missed Call Popup 4 Select the desired value from the pull down list of Display Forward Call Popup 5 Click Confirm to accept the change ...

Page 174: ...ed in a USB flash drive make sure the USB flash drive containing pictures is connected to your phone For more information refer to Connecting the Optional USB Flash Drive on page 18 The wallpaper must be the image in jpg png bmp jpeg format Note Procedure Wallpaper can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the wallpaper displa...

Page 175: ...eters Parameters Permitted Values Default phone_setting backgrounds Refer to the following content Default jpg Description Configures the wallpaper displayed on the IP phone idle screen Permitted Values Default jpg 01 jpg 02 jpg 03 jpg 04 jpg 05 jpg 06 jpg 07 jpg 08 jpg 09 jpg or 10 jpg or custom wallpaper name e g wallpaper jpg Example phone_setting backgrounds Default jpg Web User Interface Sett...

Page 176: ...Interface Settings Preference Wallpaper for Expansion Modules Phone User Interface Settings Basic Display EXP Background wallpaper_upload url URL within 511 characters Blank Description Configures the access URL of the wallpaper image Example wallpaper_upload url http 192 168 10 25 wallpaper jpg Note The format of the wallpaper image must be jpg png bmp jpeg The uploaded custom picture will apply ...

Page 177: ...ists of Wallpaper and Wallpaper for Expansion Modules synchronously To change the wallpaper via web user interface 1 Click on Settings Preference 2 Select the desired wallpaper from the pull down list of Wallpaper Wallpaper for Expansion Modules 3 Click Confirm to accept the change To change the wallpaper via phone user interface 1 Swipe down from the top of the screen or swipe left right to go to...

Page 178: ...mount of time You can stop the screen saver and return to the idle screen at any time by pressing a key on the phone or tapping the touch screen For SIP T58V T58A T56A IP phones if you connect a color screen expansion module EXP50 to the IP phone the screen saver will start or stop on the phone and EXP50 synchronously The IP phone supports four screen saver types Clock Colors Photo Frame and Photo...

Page 179: ...ample if a screen saver is configured to display after the phone is idle for 5 minutes and power saving mode is configured to turn off the backlight and screen after the phone is idle for 15 minutes the backlight and screen will be turned off after the screen saver displays for 10 minutes You can configure the following power saving settings Office Hour Configures the starting time and ending time...

Page 180: ...features power_saving office_hour thursday features power_saving office_hour friday features power_saving office_hour saturday features power_saving office_hour sunday Configure the idle timeout Parameters features power_saving office_hour idle_timeout features power_saving off_hour idle_timeout features power_saving user_input_ext idle_timeout Web User Interface Configure the power saving feature...

Page 181: ... Enables or disables the power saving feature 0 Disabled 1 Enabled Note For CP960 IP phones the power saving feature is enabled by default It is not applicable to CP960 IP phones Web User Interface Settings Power Saving Power Saving Phone User Interface None features power_saving office_hour idle_timeout Refer to the following content Refer to the following content Description Configures the time ...

Page 182: ...ice hours Example features power_saving off_hour idle_timeout 5 The IP phone will enter power saving mode when it has been inactivated for 5 minutes during the non office hours Web User Interface Settings Power Saving Off Hour Idle TimeOut Phone User Interface None features power_saving user_input_ext idle_timeout Integer from 1 to 30 10 Description Configures the minimum time in minutes to wait i...

Page 183: ... of the day s office hour Starting time and ending time are separated by a comma Example features power_saving office_hour monday 7 19 Web User Interface Settings Power Saving Monday Tuesday Wednesday Thursday Friday Saturday Sunday Phone User Interface None To configure the power saving feature via web user interface 1 Click on Settings Power Saving 2 Enter the starting time and ending time respe...

Page 184: ...0 connected to SIP T58V T58A T56A IP phones You can configure the backlight time as one of the following types Always On Backlight is turned on permanently 15s 30s 60s 120s 300s 600s or 1800s Backlight is turned off when the IP phone is inactive after a preset period of time in seconds but it is automatically turned on if the status of the IP phone changes or any key is pressed Backlight Active Le...

Page 185: ...n when the phone is active 10 is the highest intensity It configures the LCD s intensity of the IP phone and the connected EXP50 Web User Interface Settings Preference Backlight Active Level Phone User Interface Settings Basic Display Backlight Backlight Active Level phone_setting backlight_time 0 15 30 60 120 300 600 or 1800 0 Description Configures the delay time in seconds before the backlight ...

Page 186: ...erface 1 Tap Settings Basic Display Backlight 2 Drag the Backlight Active Level slider 3 Tap the Backlight Time field 4 Tap the desired time in the pop up dialog box 5 Tap to accept the change Bluetooth Bluetooth enables low bandwidth wireless connections within a range of 10 meters 32 feet The best performance is in the 1 to 2 meters 3 to 6 feet range You can pair and connect the Bluetooth enable...

Page 187: ...ther Bluetooth devices to identify and pair with your IP phone Procedure Bluetooth mode can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure Bluetooth mode Parameter features bluetooth_enable Configure the Bluetooth device name Parameter features bluetooth_adapter_name Configure the Bluetooth permission during the call Parameter phone_se...

Page 188: ...etooth_adapter_name String within 64 characters Refer to the following content Description Configures the Bluetooth device name For SIP T58V A IP phones The default value is Yealink T58 For SIP T56A IP phones The default value is Yealink T56A For CP960 IP phones The default value is Yealink CP960 Note It works only if the value of the parameter features bluetooth_enable is set to 1 On Web User Int...

Page 189: ...ed to activate the Bluetooth media audio manually via phone user interface 2 Enabled and the Bluetooth media audio is activated automatically after the Bluetooth enable mobile phone is connected Note It is only applicable to CP960 IP phones If you change this parameter the IP phone will reboot to make the change take effect Web User Interface None Phone User Interface Bluetooth Bluetooth On Media ...

Page 190: ... in the Bluetooth field 3 Tap Edit My Device Information The touch screen displays the device name and MAC address The MAC address cannot be edited 4 Enter the desired name in the Device Name field 5 Tap to accept the change To activate media audio via phone user interface only applicable to CP960 IP phones 1 Do one of the following Tap Swipe down from the top of the screen to enter the control ce...

Page 191: ... the status of particular feature e g BLF assigned to the line key on the non current page changes The breathing light will flash red or green for different line key types Line Key Type Color Type Call Park Red Intercom Red Line Green BLF Red The following table shows breathing light and page icon to indicate statuses Phone Models Breathing Light Description SIP T58V T58A T56A Drag up to view the ...

Page 192: ...g Configure enable page tips Parameter phone_setting page_tip Web User Interface Configure enable page tips Navigate to http phoneIPAddress servlet m mod_data p dsskey q load Details of the Configuration Parameter Parameter Permitted Values Default phone_setting page_tip 0 or 1 1 Description Enables or disables the breathing light or page icon to indicate states of line keys on the non current pag...

Page 193: ...e It is only applicable to EXP50 connected to the SIP T58V T58A T56A IP phones The following table lists the page switch key LED to indicate different statuses LED Status Description Off Indicates non current pages Solid green Indicates current page Flashing red The BLF monitored user receives an incoming call on the non current pages Procedure Page tips for expansion module can only be configured...

Page 194: ... phones Web User Interface None Phone User Interface None Account Registration Registering a SIP account makes it easier for the IP phones to receive an incoming call dial an outgoing call Yealink IP phones support registering multiple accounts on a phone each account requires an extension or phone number The number of the registered accounts must meet the following Phone Model Accounts SIP T58V T...

Page 195: ... outbound_proxy_enable account X outbound_proxy Y address account X outbound_proxy Y port Configure the interval for the IP phone to retry to re register when registration fails Parameter account X reg_fail_retry_interval Web User Interface Configure the account registration information Navigate to http phoneIPAddress servlet m mod_data p account register q lo ad acc 0 Configure the interval for t...

Page 196: ...characters Blank Description Optional Configures the label to be displayed on the touch screen for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Account Register Label Phone User Interface Settings Advanced default password admin Accounts Label account X display_name String within 99 characters Blank Description Configures the display name to b...

Page 197: ...default password admin Accounts Register Name account X user_name String within 99 characters Blank Description Configures the register user name for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Note The register user name is provided by ITSP It is used to identify the account Web User Interface Account Register User Name Phone User Interface Settings Advanced d...

Page 198: ...one User Interface Settings Advanced default password admin Accounts SIP ServerY account X sip_server Y port Y ranges from 1 to 2 Integer from 0 to 65535 5060 Description Configures the port of the SIP server Y that specifies registrations for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 sip_server 1 port 5060 Note If the value of this paramete...

Page 199: ...Example account 1 outbound_proxy 1 address 10 1 8 11 Note It works only if the value of the parameter account X outbound_proxy_enable is set to 1 Enabled Web User Interface Account Register Outbound Proxy Server Y Phone User Interface Settings Advanced default password admin Accounts Outbound ProxyY account X outbound_proxy Y port Y ranges from 1 to 2 Integer from 0 to 65535 5060 Description Confi...

Page 200: ...account 1 reg_fail_retry_interval 30 Web User Interface Account Advanced SIP Registration Retry Timer 0 1800s Phone User Interface None To register an account via web user interface 1 Click Account Register 2 Select the desired account from the pull down list of Account 3 Select Enabled from the pull down list of Line Active 4 Enter the desired value in Label Display Name Register Name User Name P...

Page 201: ...utbound proxy server 1 2 in the Port field respectively 6 Click Confirm to accept the change To configure the interval for re register when registration fails via web user interface 1 Click Account Advanced 2 Select the desired account from the pull down list of Account 3 Enter the desired interval in the SIP Registration Retry Timer 0 1800s field ...

Page 202: ...he Outbound Status field 2 Tap the Outbound Status field 3 Tap Enabled in the pop up dialog box 4 Enter the desired value in the Outbound Proxy1 2 field respectively Contact your system administrator for more information 7 Tap to accept the change Multiple Line Keys per Account You can customize the number of DSS keys to be automatically assigned with Line type It means multiple DSS keys will asso...

Page 203: ...auto_linekeys enable MAC cfg Configure the number of DSS keys to be assigned automatically Parameter account X number_of_linekey Web User Interface Configure auto linekeys Navigate to http phoneIPAddress servlet m mod_data p features general q load Configure the number of DSS keys to be assigned automatically Navigate to http phoneIPAddress servlet m mod_data p account adv q loa d acc 0 Details of...

Page 204: ...the first unused one unused one means the DSS key is configured as N A or Line If a DSS key is used the IP phone will skip to the next unused DSS key The order of DSS key assigned automatically is Line Key Ext Key X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 number_of_linekey 2 Note It works only if the value of the parameter features auto_linekeys enabl...

Page 205: ... on the phone 3 Click Confirm to accept the change To configure the number of line keys via web user interface 1 Click Account Advanced 2 Select the desired account from the pull down list of Account 3 Enter the desired number in the Number of line key field This field appears only if Auto Linekeys is enabled 4 Click Confirm to accept the change ...

Page 206: ...ne as required IP phones support five call information display methods Number Name Name Name Number Number or Full Contact Info display name sip xxx domain com Procedure Call Display can be configured using the following methods Central Provisioning Configuration File y0000000000xx c fg Configure display called party information feature Parameter phone_setting called_party_info_display enable Spec...

Page 207: ...erface None phone_setting call_info_display_method 0 1 2 3 or 4 0 Description Specifies the call information display method when the IP phone receives an incoming call dials an outgoing call or is during an active call 0 Name Number 1 Number Name 2 Name 3 Number 4 Full Contact Info display name sip xxx domain com Web User Interface Settings Call Display Call Information Display Method Phone User I...

Page 208: ...customize the account information to be displayed on the IP phone as required IP phones support three account information display methods Label Display Name or User Name It is not applicable to CP960 IP phones Procedure Display method on dialing can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure display method on dialing Parameter feat...

Page 209: ...hen the IP phone is on the pre dialing or dialing screen 1 Label 2 Display Name 3 User Name Note It is not applicable to CP960 IP phones Web User Interface Features General Information Display Method on Dialing Phone User Interface None To configure display method on dialing via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Display...

Page 210: ... bar You can check the current time on idle screens For more information on clock widget and idle screens refer to Yealink phone specific user guide The following table lists available configuration methods for time and date Option Configuration Methods NTP time server Configuration Files Web User Interface Phone User Interface Time Zone Configuration Files Web User Interface Phone User Interface ...

Page 211: ...the NTP time server address offered by the DHCP server or configured manually Time Zone A time zone is a region on Earth that has a uniform standard time It is convenient for areas in close commercial or other communication to keep the same time When configuring the IP phone to obtain the time and date from the NTP time server you must set the time zone Procedure NTP time server and time zone can ...

Page 212: ...DHCP server 0 High use the NTP server address offered by the DHCP server preferentially 1 Low use the NTP server address configured manually preferentially Web User Interface Settings Time Date NTP by DHCP Priority Phone User Interface None local_time dhcp_time 0 or 1 0 Description Enables or disables the IP phone to update time with the offset time offered by the DHCP server 0 Disabled 1 Enabled ...

Page 213: ...ddress or the domain name of the NTP server 2 If the NTP server 1 is not configured configured by the parameter local_time ntp_server1 or cannot be accessed the IP phone will request the time and date from the NTP server 2 Example local_time ntp_server2 192 168 0 6 Web User Interface Settings Time Date Secondary NTP Server Phone User Interface Settings Basic Time Date General Type SNTP Settings NT...

Page 214: ...ime zone name The available time zone names depend on the time zone configured by the parameter local_time time_zone For more information on the available time zone names for each time zone refer to Appendix B Time Zones on page 769 Example local_time time_zone_name China Beijing Note It works only if the value of the parameter local_time summer_time is set to 2 Automatic and the parameter local_t...

Page 215: ...rface 1 Click on Settings Time Date 2 Select Disabled from the pull down list of Manual Time 3 Select the desired time zone from the pull down list of Time Zone 4 Select the desired location from the pull down list of Location 5 Enter the domain name or IP address in the Primary NTP Server and Secondary NTP Server field respectively 6 Enter the desired time interval in the Synchronism 15 86400s fi...

Page 216: ...omatic 10 Tap the desired time zone name in the pop up dialog box 11 Tap to accept the change Time and Date Settings You can set the time and date manually when IP phones cannot obtain the time and date from the NTP time server The time and date display can use one of several different formats Procedure Time and date can be configured using the following methods Central Provisioning Configuration ...

Page 217: ...local_time time_format 0 or 1 1 Description Configures the time format 0 Hour 12 1 Hour 24 If it is set to 0 Hour 12 the time will be displayed in 12 hour format with AM or PM specified If it is set to 1 Hour 24 the time will be displayed in 24 hour format e g 2 00 PM displays as 14 00 Web User Interface Settings Time Date Time Format Phone User Interface Settings Basic Display Time Date Time Date...

Page 218: ...year Web User Interface Settings Time Date Date Format Phone User Interface Settings Basic Display Time Date Time Date Format Date Format To configure the time and date manually via web user interface 1 Click on Settings Time Date 2 Select Enabled from the pull down list of Manual Time 3 Enter the time and date in the corresponding fields 4 Click Confirm to accept the change To configure the time ...

Page 219: ...ipe left right to go to the second idle screen 2 Tap Settings Basic Time Date Time Date Format 3 Tap the Date Format field 4 Tap the desired date format in the pop up dialog box 5 Tap the Time Format field 6 Tap the desired time format 12 Hour or 24 Hour in the pop up dialog box 7 Tap to accept the change or to cancel Daylight Saving Time DST Daylight Saving Time DST is the practice of temporary a...

Page 220: ...cal_time end_time local_time offset_time Web User Interface Configure DST Navigate to http phoneIPAddress servlet m mod_data p settings datetime q l oad Details of Configuration Parameters Parameters Permitted Values Default local_time summer_time 0 1 or 2 2 Description Configures Daylight Saving Time DST feature 0 Disabled 1 Enabled 2 Automatic Web User Interface Settings Time Date Daylight Savin...

Page 221: ...ype is set to 0 DST by Date use the mapping Month 1 January 2 February 12 December Day 1 the first day in a month 31 the last day in a month Hour 0 0am 1 1am 23 11pm Example local_time start_time 1 1 2 If local_time dst_time_type is set to 1 DST by Week use the mapping Month 1 January 2 February 12 December Week of Month 1 the first week in a month 5 the last week in a month Day of Week 1 Monday 2...

Page 222: ...type is set to 1 DST by Week use the mapping Month 1 January 2 February 12 December Week of Month 1 the first week in a month 5 the last week in a month Day of Week 1 Monday 2 Tuesday 7 Sunday Hour of Day 0 0am 1 1am 23 11pm Example local_time start_time 4 3 2 3 Note It works only if the value of the parameter local_time summer_time is set to 1 Enabled Web User Interface Settings Time Date End Dat...

Page 223: ...ull down list of Time Zone 4 Enter the domain name or IP address in the Primary NTP Server and Secondary NTP Server field respectively 5 Enter the desired time interval in the Synchronism 15 86400s field 6 Mark the Enabled radio box in the Daylight Saving Time field Mark the DST by Date radio box in the Fixed Type field Enter the start time in the Start Date field Enter the end time in the End Dat...

Page 224: ...oDST file You can customize the AutoDST file if required The AutoDST file allows you to add or modify time zone and DST settings for your area each year Before customizing you need to obtain the AutoDST file You can ask the distributor or Yealink FAE for DST template You can also obtain the DST template online http support yealink com documentFront forwardToDocumentFrontDisplayPage For more inform...

Page 225: ...d time of the DST szOffset optional Integer from 300 to 300 The offset time in minutes of DST When customizing an AutoDST file learn the following DSTData indicates the start of a template and DSTData indicates the end of a template Add or modify time zone and DST settings between DSTData and DSTData The display order of time zone is corresponding to the szTime order specified in the AutoDST xml f...

Page 226: ...e 2 Add a new time zone 6 Paradise with daylight saving time 30 minutes 3 Save this file and place it to the provisioning server e g 192 168 1 100 4 Specify the access URL of the AutoDST file in the configuration files Procedure The access URL of the AutoDST file can be specified using the configuration files Central Provisioning Configuration File MAC cfg Specify the access URL of the AutoDST fil...

Page 227: ... time zone Paradise and updated DST of Pakistan Islamabad and India Calcutta via web user interface Settings Time Date Time Zone Note It works only if the value of the parameter local_time summer_time is set to 2 Automatic Web User Interface None Phone User Interface None Language IP phones support multiple languages Languages used on the phone user interface and web user interface can be specifie...

Page 228: ...uration Files and Resource Files on page 119 Note Customizing a Language for Phone User Interface The following table lists the available languages and associated language packs for the phone user interface Available Language Associated Language Pack English 000 GUI English lang Chinese Simplified 001 GUI Chinese_S lang Chinese Traditional 002 GUI Chinese_T lang French 003 GUI French lang German 0...

Page 229: ...ortion of the language pack 000 GUI English lang for the phone user interface 3 Save the language file and place it to the provisioning server e g 192 168 10 25 4 Specify the access URL of the phone user interface language pack in the configuration files If you want to add a new custom language e g Guilan to your IP phone e g SIP T58V prepare the language file named as 011 GUI Guilan lang for down...

Page 230: ...ge pack 000 GUI English lang The English language translation will be changed accordingly if you have modified the language template file If you want to download multiple language packs to the phone simultaneously you can configure as following gui_lang url http 192 168 10 25 000 GUI English lang gui_lang url http 192 168 10 25 001 GUI Chinese_S lang Web User Interface None Phone User Interface No...

Page 231: ...e xml Polish 7 Polish js 7 Polish_Note xml Portuguese 8 Portuguese js 8 Portuguese_Note xml Spanish 9 Spanish js 9 Spanish_Note xml Turkish 10 Turkish js 10 Turkish_Note xml Russian 11 Russian js 11 Russian_Note xml When adding a new language pack for the web user interface the language pack must be formatted as Y name js Y starts from 12 name is replaced with the language name If the language nam...

Page 232: ...as Y name_Note xml Y and name are associated with web language pack To customize a Note language file 1 Open the desired Note language template file e g 1 English_Note xml using an ASCII editor 2 Modify the text of the Note field Don t modify the name of the Note field The following shows a portion of the Note language pack 1 English_Note xml for the web user interface 3 Save the language file and...

Page 233: ...he web user interface Parameter wui_lang delete Details of the Configuration Parameters Parameters Permitted Values Default wui_lang url URL within 511 characters Blank Description Configures the access URL of the custom language pack for the web user interface Example wui_lang url http 192 168 10 25 1 English js During the auto provisioning process the IP phone connects to the HTTP provisioning s...

Page 234: ...ate file If you want to download multiple language packs to the phone simultaneously you can configure as following wui_lang url http 192 168 10 25 1 English_Note xml wui_lang url http 192 168 10 25 11 Russian_Note xml Web User Interface None Phone User Interface None wui_lang delete http localhost all or http localhost Y name js Blank Description Delete the specified or all custom web language pa...

Page 235: ...ioning Configuration File y0000000000xx cf g Specify the languages for the phone user interface and the web user interface Parameters static lang gui static lang wui Web User Interface Specify the language for the web user interface Navigate to http phoneIPAddress servlet m mod_data p settings preference q load Phone User Interface Specify the language for the phone user interface Details of Confi...

Page 236: ...d on the web user interface Permitted Values English Chinese_S Chinese_T French German Italian Polish Portuguese Spanish Turkish Russian or the custom language name Example static lang wui English If you want to use the custom language e g Wuilan for the IP phone configure the parameter static lang wui Wuilan Note If the language of your browser is not supported by the IP phone the web user interf...

Page 237: ...p and down to scroll through the list of available languages 3 Tap the desired language 4 Tap to accept the change Softkey Layout Softkey layout is used to customize the soft keys at the bottom of the touch screen to best meet users requirements In addition to specifying which soft keys to display you can determine their display order It can be configured based on call states The following shows t...

Page 238: ...Navigate to http phoneIPAddress servlet m mod_data p settings softkey q loa d Details of Configuration Parameter Parameter Permitted Values Default phone_setting custom_softkey_enable 0 or 1 0 Description Enables or disables custom soft keys layout feature 0 Disabled 1 Enabled Note It is not applicable to CP960 IP phones Web User Interface Settings Softkey Layout Custom Softkey Phone User Interfac...

Page 239: ...k Confirm to accept the change Customizing Softkey Layout Template File The softkey layout template allows you to customize soft key layout for different call states The call states include CallFailed CallIn Connecting RingBack and Talking You can ask the distributor or Yealink FAE for softkey layout template You can also obtain the softkey layout template online http support yealink com documentF...

Page 240: ...ch RingBack RingBack End Call Switch SemiAttendTrans Back Transfer End Call Switch Talking Talk Transfer Hold Conference End Call Mute SWAP NewCall Switch Answer Reject PriHold Park GPark RTP Status Record Hold Transfer Resume NewCall End Call Switch Answer Reject Record Held End Call Switch Answer Reject NewCall Record Conferenced Hold Split End Call Switch Answer Reject Mute RTP Status Record ...

Page 241: ...isable and Disable Enable indicates the start of the enabled soft key list and Enable indicates the end of the soft key list The enabled soft keys are displayed on the touch screen Create enabled soft keys between Enable and Enable Default indicates the start of the default soft key list and Default indicates the end of the default soft key list The default soft keys are displayed on the touch scr...

Page 242: ...uration files Procedure Specify the access URL of the softkey layout template using the following method Central Provisioning Configuration File y0000000000xx cfg Specify the access URL of the softkey layout template Parameters custom_softkey_call_failed url custom_softkey_call_in url custom_softkey_connecting url custom_softkey_ring_back url custom_softkey_talking url Details of Configuration Par...

Page 243: ...ted on the touch screen when in the CallIn state Example custom_softkey_call_in url http 192 168 1 20 XMLfiles CallIn xml During the auto provisioning process the IP phone connects to the provisioning server 192 168 1 20 and downloads the CallIn state file from the XMLfiles directory Note It is not applicable to CP960 IP phones Web User Interface None Phone User Interface None custom_softkey_conne...

Page 244: ...rver 192 168 1 20 and downloads the RingBack state file from the XMLfiles directory Note It is not applicable to CP960 IP phones Web User Interface None Phone User Interface None custom_softkey_talking url URL within 511 characters Blank Description Configures the access URL of the custom file for the soft key presented on the touch screen when in the Talking state Example custom_softkey_talking u...

Page 245: ...ethods Central Provisioning Configuration File y0000000000xx cfg Configure a send key Parameter features key_as_send Configure a send tone Parameter features send_key_tone Configure a key tone Parameter features key_tone Configure send pound key Parameter features send_pound_key Web User Interface Configure a send key Configure send pound key Navigate to http phoneIPAddress servlet m mod_data p fe...

Page 246: ...s Web User Interface Features General Information Key As Send Phone User Interface Settings Features Key as Send Key as Send features key_tone 0 or 1 1 Description Enables or disables the IP phone to play a key tone when a user presses any key on the phone keypad or taps any key on the onscreen dial pad 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will play a key tone when a user pr...

Page 247: ...or disables the IP phone not to send any pound key when pressing double 0 Disabled Send one pound key by pressing double 1 Enabled Do not send any pound key when pressing double Note It works only if the value of the parameter features key_as_send is set to 1 key It is not applicable to CP960 IP phones Web User Interface Features General Information Send Pound Key Phone User Interface None To conf...

Page 248: ...st of Send Tone 4 Click Confirm to accept the change To configure send pound key via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Send Pound Key 3 Click Confirm to accept the change To configure a send key via phone user interface 1 Tap Settings Features Key as Send 2 Tap the Key as Send field 3 Tap or in the pop up dialog box or ...

Page 249: ...m Old dial plan method supports replace rule dial now area code and block out features and each dial plan feature need its own matching rule By contrast new dial plan supports one or more matching rules in one digit map string It is helpful for completing multiple dial plan features replace dial now block out etc by one matching string If you enable new dial plan mechanism old dial plan will be ig...

Page 250: ...one the IP phone will replace the number with 90012354599 1 means 3 digits in the first parenthesis that is 235 2 means 2 digits in the second parenthesis that is 99 Replace Rule Replace rule is an alternative string that replaces the numbers entered by the user IP phones support up to 100 replace rules which can be created either one by one or in batch using a replace rule template For more infor...

Page 251: ...Description Configures the alternate number to replace the entered number Example dialplan replace prefix 1 1 and dialplan replace replace 1 254245 When you enter the number 1 and press the send key the number 254245 will replace the entered number 1 Note It works only if the values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Web User Int...

Page 252: ...er Interface None To create a replace rule via web user interface 1 Click on Settings Dial Plan Replace Rule 2 Enter the string in the Prefix field 3 Enter the string in the Replace field 4 Enter the desired line ID in the Account field or leave it blank If you leave this field blank or enter 0 the replace rule will apply to all accounts on the IP phone 5 Click Add to add the replace rule Customiz...

Page 253: ...e Model Values Description SIP T58V T58A T56A 0 16 0 stands for all lines 1 16 stand for line1 line16 CP960 0 1 0 stands for all lines 1 stand for line1 At most 100 replace rules can be added to the IP phone The expression syntax in the replace rule template is the same as that introduced in the section Dial Plan on page 227 To customize a replace rule template 1 Open the template file using an AS...

Page 254: ... provisioning process the IP phone connects to the provisioning server 192 168 10 25 and downloads the replace rule file dialplan xml Note It works only if the values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Web User Interface None Phone User Interface None Dial now Dial now is a string used to match numbers entered by the user When en...

Page 255: ... dial now Configure the delay time for the dial now rule Navigate to http phoneIPAddress servlet m mod_data p features general q loa d Details of Configuration Parameters Parameters Permitted Values Default dialplan dialnow rule X X ranges from 1 to 100 String within 511 characters Blank Description Configures the dial now rule the string used to match the numbers entered by the user When entered ...

Page 256: ...ks only if the values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Web User Interface Settings Dial Plan Dial now Account Phone User Interface None phone_setting dialnow_delay Integer from 0 to 14 1 Description Configures the delay time in seconds for the dial now rule When entered numbers match the predefined dial now rule the IP phone wi...

Page 257: ...ount field or leave it blank If you leave this field blank or enter 0 the dial now rule will apply to all accounts on the IP phone 4 Click Add to add the dial now rule To configure the delay time for the dial now rule via web user interface 1 Click on Features General Information 2 Enter the desired time within 0 14 in seconds in the Time Out for Dial Now Rule field 3 Click Confirm to accept the c...

Page 258: ...119 When editing a dial now template learn the following DialNow indicates the start of a template and DialNow indicates the end of a template When specifying the desired line s for the dial now rule the valid values are 0 and line ID Multiple line IDs are separated by commas The following table lists valid values of line ID for each phone model Phone Model Values Description SIP T58V T58A T56A 0 ...

Page 259: ...following method Central Provisioning Configuration File y0000000000xx cfg Configure the access URL of the dial now template Parameter dialplan_dialnow url Details of Configuration Parameter Parameter Permitted Values Default dialplan_dialnow url URL within 511 characters Blank Description Configures the access URL of the dial now rule template file Example dialplan_dialnow url http 192 168 10 25 ...

Page 260: ...thods Central Provisioning Configuration File y0000000000xx cfg Create the area code rule and specify the maximum and minimum lengths of entered numbers Parameters dialplan area_code code dialplan area_code min_len dialplan area_code max_len dialplan area_code line_id Web User Interface Create the area code rule and specify the maximum and minimum lengths of entered numbers Navigate to http phoneI...

Page 261: ... if the values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Web User Interface Settings Dial Plan Area Code Min Length 1 15 Phone User Interface None dialplan area_code max_len Integer from 1 to 15 15 Description Configures the maximum length of the entered numbers Note The value must be larger than the minimum length It works only if the ...

Page 262: ...ount Phone User Interface None To configure an area code rule via web user interface 1 Click on Settings Dial Plan Area Code 2 Enter the desired values in the Code Min Length 1 15 and Max Length 1 15 fields 3 Enter the desired line ID in the Account field or leave it blank If you leave this field blank or enter 0 the area code rule will apply to all accounts on the IP phone 4 Click Confirm to acce...

Page 263: ... 1 to 10 String within 32 characters Blank Description Configures the block out numbers Example dialplan block_out number 1 4321 When you dial the number 4321 on your phone the dialing will fail and the touch screen will prompt Forbidden Number Note It works only if the values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Web User Interface...

Page 264: ... Out Account Phone User Interface None To create a block out rule via web user interface 1 Click on Settings Dial Plan Block Out 2 Enter the desired value in the BlockOut NumberX field 3 Enter the desired line ID in the Account field or leave it blank If you leave this field blank or enter 0 the block out rule will apply to all accounts on the IP phone 4 Click Confirm to add the block out rule Dia...

Page 265: ...its within the brackets Example 35 7 would match the number 3 5 6 or 7 Note The digits must be concrete e g 3 x is invalid The dot can be used as a placeholder or multiple placeholders including zero of occurrences of the preceding construct Examples 123 T would match 123 1233 12333 123333 etc x T would match an arbitrary number x T would match an arbitrary character Note If the string ends with a...

Page 266: ...edure Digit map can be created using the configuration files Central Provisioning Configuration File y0000000000xx cfg Configure digit map on a phone basis Parameters dialplan digitmap enable dialplan digitmap string dialplan digitmap interdigit_long_timer dialplan digitmap interdigit_short_timer dialplan digitmap no_match_action dialplan digitmap active on_hook_dialing dialplan digitmap apply_to ...

Page 267: ...ce over that configured by this parameter Web User Interface None Phone User Interface None dialplan digitmap string String within 2048 characters 2 9 11 0T 011xxx T 0 1 2 9 xx xxxxxxx 2 9 xx xxxxxxx 2 9 xxxT x T x T 00x T Description Configures digit map pattern used for the dial plan Example dialplan digitmap string 2 9 x 86 3 T 0x 1xxx Note The string must be compatible with the digit map featu...

Page 268: ...then dials out 1 if no numbers entered When you enter 15 it also matches part of two digit maps the IP phone tries to wait 10 seconds and then dials out 15 if no numbers entered When you enter 153 it also matches part of two digit maps the IP phone tries to wait 10 seconds But after waiting for 5 seconds it completely matches the first digit map and then immediately dials out 153 Note It works onl...

Page 269: ...lied to 1xxT digit map 6 is applied to 0x digit map 2 is applied to the 2 9 11T digit map the last digit 1 is ignored Note It works only if the value of the parameter dialplan digitmap enable or account X dialplan digitmap enable is set to 1 Enabled The value configured by the parameter account X dialplan digitmap interdigit_short_timer takes precedence over that configured by this parameter Web U...

Page 270: ...on_hook_dialing takes precedence over that configured by this parameter It is not applicable to CP960 IP phones Web User Interface None Phone User Interface None dialplan digitmap apply_to on_hook_dial 0 or 1 1 Description Enables or disables the entered number to match the predefined string of the digit map after pressing a send key when dialing on hook or pressing the DSS key e g speed dial BLF ...

Page 271: ...cription Enables or disables the digit map to be applied to the numbers that you want to forward to when performing call forward 0 Disabled 1 Enabled If it is set to 1 Enabled the incoming calls will be forwarded to a desired destination number according to the string of the digit map Note It works only if the value of the parameter dialplan digitmap enable or account X dialplan digitmap enable is...

Page 272: ...rs are listed in the following table Note that the per line parameters take precedence over the global parameters For example account X dialplan digitmap enable takes precedence over dialplan digitmap enable X stands for the serial number of the account X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Per Line Parameters Global Parameters account X dialplan digitmap enable di...

Page 273: ...phone e g emergency number emergency routing The phone determines if this is an emergency number by checking the emergency dial plan configured on the phone When placing an emergency call the call is directed to the configured emergency server Multiple emergency servers may need to be configured for emergency routing avoiding that emergency calls couldn t get through because of the server failure ...

Page 274: ...ialplan Parameters dialplan emergency asserted_id_source dialplan emergency custom_asserted_id dialplan emergency server X address dialplan emergency server X port dialplan emergency server X transport_type dialplan emergency X value dialplan emergency X server_priority Details of Configuration Parameters Parameters Permitted Values Default dialplan emergency asserted_id_source ELIN or CUSTOM ELIN...

Page 275: ...e full URI is included in the P Asserted Identity PAI header and the address will be replaced by the emergency server e g sip 1234567890123 emergency com If using a 10 25 digit number for example 1234567890 The SIP URI constructed from the number and SIP server e g abc com is included in the P Asserted Identity PAI header e g sip 1234567890 abc com Web User Interface None Phone User Interface None...

Page 276: ...om 1 to 3 0 1 2 or 3 0 Description Configures the transport method the IP phone uses to communicate with the emergency server X 0 UDP 1 TCP 2 TLS 3 DNS NAPTR Web User Interface None Phone User Interface None dialplan emergency X value X ranges from 1 to 255 number or SIP URI Refer to the following content Description Configures the emergency number to use on your IP phone so a caller can contact e...

Page 277: ...ies to make the call using the emergency server 1 If the emergency server 1 does not respond correctly to the INVITE then tries to make the call using the emergency server 3 The IP phone tries to send the INVITE request to each emergency server for three times Note If the IP address of the emergency server with higher priority has not been configured the emergency server with lower priority will b...

Page 278: ...gate to http phoneIPAddress servlet m mod_data p features general q load Phone User Interface Configure the hotline number Specify the time the IP phone waits before automatically dialing out the hotline number Details of Configuration Parameters Parameters Permitted Values Default features hotline_number String within 32 characters Blank Description Configures the hotline number that the IP phone...

Page 279: ...key or tap the line key If it is set to a value greater than 0 the IP phone will wait the designated seconds before dialing out the predefined hotline number when you lift the handset press the Speakerphone key or tap the line key Note Handset and Speakerphone key are not applicable to CP960 IP phones Web User Interface Features General Information Hotline Delay 0 10s Phone User Interface Settings...

Page 280: ...service Only if the user enters a valid activation code the IP phone will use this account to dial out a call successfully Off hook hot line dialing feature is configurable on a per line basis and depends on support from a SIP server Note Procedure Off hook hot line dialing can be configured using the configuration files Central Provisioning Configuration File MAC cfg Configure off hook hot line d...

Page 281: ... line key dials out a call using account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Note Handset and Speakerphone key are not applicable to CP960 IP phones Web User Interface None Phone User Interface None account X auto_dial_num X ranges from 1 to 16 String within 32 characters Blank Description Configures the number that the IP phone first dials out when a user lift...

Page 282: ...n the super search template online http support yealink com documentFront forwardToDocumentFrontDisplayPage For more information on obtaining the super search template refer to Obtaining Configuration Files and Resource Files on page 119 The following table lists meaning of each variable in the super search template file Element Attribute Description root_super_search No File root element Item No ...

Page 283: ...re the local directory list edit the values within double quotes in the following strings item id_name local_directory_search display_name Local Contacts priority 1 enable 1 4 Save the change and place this file to the provisioning server e g 192 168 1 20 5 Specify the access URL of the custom super search template file in the configuration files e g super_search url http 192 168 1 20 super_search...

Page 284: ...Web User Interface Directory Setting Search Source List In Dialing Phone User Interface None To configure search source list in dialing via web user interface 1 Click on Directory Setting 2 In the Search Source List In Dialing block select the desired list from the Disabled column and then click The selected list appears in the Enabled column 3 Repeat the step 2 to add more lists to the Enabled co...

Page 285: ...nformation you must enable save call log feature in advance You can access the call history information via web user interface Directory Phone Call Info Note Procedure Call log can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure call log feature Parameter features save_call_history Web User Interface Configure call log feature Navigate ...

Page 286: ...l log lists Web User Interface Features General Information Save Call Log Phone User Interface Settings Features History Record History Record To configure call log feature via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Save Call Log 3 Click Confirm to accept the change To configure call log feature via phone user interface 1 Ta...

Page 287: ...ss servlet m mod_data p features general q load Details of the Configuration Parameter Parameter Permitted Values Default features call_log_show_num 0 or 1 0 Description Enables or disables the IP phone to show the other party s phone number instead of the name in the call log lists 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone will show the other party s name in the call log lists ...

Page 288: ... missed calls in the Missed Calls list when the IP phone misses calls It is configurable on a per line basis Once the user accesses the Missed Calls list the prompt message and indicator icon on the idle screen disappear You can configure whether to display a prompt message when missing calls For more information refer to Notification Popups on page 149 Procedure Missed call log can be configured ...

Page 289: ...og the missed call in the Missed Calls list when missing calls If it is set to 1 Enabled the IP phone displays a prompt message and an indicator icon on the idle screen and logs the missed call in the Missed Calls list when missing calls X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Note It works only if the value of the parameter features save_call_history is set to 1 Ena...

Page 290: ...u can add contacts one by one on the IP phone directly You can also add multiple contacts at a time and or share contacts between IP phones using the local contact template file After setup place the template file to the provisioning server and specify the access URL of the template file in the configuration files The existing local contacts on the IP phones will be overridden by the downloaded lo...

Page 291: ...t be blank or duplicated office_number String Office number of the contact mobile_number String Mobile number of the contact other_number String Other number of the contact line 1 15 Multiple line IDs are separated by commas The desired line you want to add the contact to Note It is not applicable to CP960 IP phones ring Format of the value System ring tone Auto Silent wav Splash wav RingN wav int...

Page 292: ...te file using an ASCII editor 2 For each group that you want to add add the following string to the file Each starts on a separate line group display_name ring 3 For each contact that you want to add add the following string to the file Each starts on a separate line contact display_name office_number mobile_number other_number line ring group_id_name default_photo 4 Specify the values within doub...

Page 293: ... server Compress the contact file and all the pictures to a tar formatted file and then upload the tar formatted file to the provision server Preparing the Tar Formatted File You can package the tar formatted file using the tool 7 Zip or GnuWin32 You can download 7 Zip online http www 7 zip org and GnuWin32 online http gnuwin32 sourceforge net packages gtar htm This section provides you on how to ...

Page 294: ...ver e g 192 168 10 25 Customizing a Local Contact File To customize a local contact file 1 Open the template file using an ASCII editor 2 For each group that you want to add add the following string to the file Each starts on a separate line group display_name ring 3 For each contact that you want to add add the following string to the file Each starts on a separate line contact display_name offic...

Page 295: ...png During the auto provisioning process the IP phone connects to the provisioning server 192 168 10 25 and downloads the contact file contact xml and avatar icon pictures cutom1 jpg and cutom2 png Method 2 local_contact data url tftp 192 168 10 25 contact xml local_contact image url tftp 192 168 10 25 photo tar For more information on generating a contact avatar icon file photo tar refer to Prepa...

Page 296: ...ct tar Note The following shows the custom avatars downloaded from the provisioning server The following shows the custom icons downloaded from the provisioning server Note that if you are using method 3 to specify custom avatar icon for contacts the name of the avatars icon TAR file must be photo tar case sensitive and the name of the contact XML file must be ContactData xml case sensitive ...

Page 297: ...atar icon file Parameter local_contact image url Specify the access URL of the compressed TAR file consisting of the avatars icon TAR file and contact XML file Parameter local_contact data_photo_tar url Web User Interface Add a new group and a contact to the local directory To import or export the local contact file Navigate to http phoneIPAddress servlet m mod_data p contactsbasic q load group 0 ...

Page 298: ...vatar icon file The format of the picture must be png jpg bmp jpeg The picture file should be uploaded to the provisioning server in advance Example local_contact photo url tftp 192 168 10 25 Photo jpg Web User Interface None Phone User Interface None local_contact image url URL within 511 characters Blank Description Configures the access URL of a TAR contact avatar icon file The format of the pi...

Page 299: ... Example local_contact data_photo_tar url tftp 192 168 10 25 Contact tar Note The name of the avatars icon TAR file must be photo tar case sensitive and the name of the contact XML file must be ContactData xml case sensitive Web User Interface None Phone User Interface None To add a group to the local directory via web user interface 1 Click on Directory Local Directory 2 In the Group Setting bloc...

Page 300: ... Group 5 Select the desired account from the pull down list of Account If Auto is selected the IP phone will use the default account when placing calls to the contact from the local directory 6 Select the desired account from the pull down list of Photo 7 Click Add to add the contact To add a group to the local directory via phone user interface 1 Tap 2 Tap Settings 3 Tap New Group 4 Enter the des...

Page 301: ...V contact list file via web user interface 1 Click on Directory Local Directory 2 Click Import CSV to locate and import a contact list file the file format must be csv from your local system 3 Optional Check the Show Title checkbox It will prevent importing the title of the contact information which is located in the first line of the CSV file 4 Optional Mark the On radio box in the Delete Old Con...

Page 302: ...ace 1 Tap 2 Tap Add 3 Tap 4 Enter the name and the office mobile or other numbers in the corresponding fields 5 Tap the Account field 6 Tap the desired account in the pop up dialog box If Auto is selected the phone will use the default account when placing calls to the contact from the local directory 7 Tap the Ring field 8 Tap the desired ring tone in the pop up dialog box 9 Tap the Photo field 1...

Page 303: ...es the live dialpad feature 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will automatically dial out the entered phone number on the dialing screen without pressing a send key Web User Interface Settings Preference Live Dialpad Phone User Interface None phone_setting inter_digit_time Integer from 1 to 14 4 Description Configures the delay time in seconds for the IP phone to automati...

Page 304: ...ve Dialpad 3 Enter the desired delay time in the Inter Digit Time 1 14s field 4 Click Confirm to accept the change Speed Dial Speed dial allows users to speed up dialing the numbers frequently used or hard to remember using dedicated DSS keys Procedure Speed dial key can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Assign a speed dial key Para...

Page 305: ... how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 775 Details of Configuration Parameters Parameters Permitted Values Default linekey X type programablekey X type expansion_module X key Y type 13 Refer to the following content Description Configures a DSS key as a speed dial key on the IP phone The digit 13 stands for the key type Speed Dial For line keys X ranges from ...

Page 306: ...t keys For SIP T58V T58A T56A IP phones When Y 1 to 60 the default value is 0 NA Web User Interface DSSKey Line Key Programable Key Type Phone User Interface Settings Features DSS Keys Line Key X Type linekey X line programablekey X line expansion_module X key Y line Refer to the following content 1 16 for lines 1 16 1 for programable keys Description Configures the desired line to apply the speed...

Page 307: ...s from 1 to 30 for CP960 For programable keys X ranges from 12 to 14 for SIP T58V T58A T56A For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 value 1008 Web User Interface DSSKey Line Key Programable Key Value Phone User Interface Settings Features DSS Keys Line Key X Value linekey X label expansion_module X key Y label String within 99 characters Bla...

Page 308: ...ial out in the Value field 4 Optional Enter the string that will appear on the touch screen in the Label field 5 Select the desired line from the pull down list of Line 6 Click Confirm to accept the change To configure a speed dial key via phone user interface 1 Tap Settings Features DSS Keys 2 Tap the desired DSS key 3 Tap the Type field 4 Tap Speed Dial in the pop up dialog box 5 Tap the Account...

Page 309: ...off code configured on IP phones are used to activate deactivate the server side call waiting feature They may vary on different servers Procedure Call waiting and call waiting tone can be configured using the following methods Central Provisioning Configuration File y0000000000xx cf g Configure call waiting and call waiting tone Parameters call_waiting enable call_waiting tone call_waiting on_cod...

Page 310: ...ings Features Call Waiting Call Waiting call_waiting tone 0 or 1 1 Description Enables or disables the IP phone to play the call waiting tone when the IP phone receives an incoming call during a call 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will perform an audible indicator when receiving a new incoming call during a call Note It works only if the value of the parameter call_wai...

Page 311: ...r when you deactivate call waiting feature on the IP phone Example call_waiting off_code 72 Web User Interface Features General Information Call Waiting Off Code Phone User Interface Settings Features Call Waiting Off Code To configure call waiting via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Call Waiting 3 Optional Enter the ...

Page 312: ...l Enter the call waiting off code in the Off Code field 6 Tap to accept the change Auto Redial Auto redial allows IP phones to redial a busy number after the first attempt Both the number of attempts and waiting time between redials are configurable Procedure Auto redial can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure auto redial fe...

Page 313: ...igures the interval in seconds for the IP phone to wait between redials The IP phone redials the dialed number at regular intervals till the callee answers the call Note It works only if the value of the parameter auto_redial enable is set to 1 Enabled Web User Interface Features General Information Auto Redial Interval 1 300s Phone User Interface Settings Features Auto Redial Redial Interval auto...

Page 314: ...e On radio box in the Auto Redial field 3 Enter the waiting time in seconds in the Redial Interval field 4 Enter the desired times in the Redial Times field 5 Tap to accept the change Auto Answer Auto answer allows IP phones to automatically answer an incoming call IP phones will not automatically answer the incoming call during a call even if auto answer is enabled Auto answer is configurable on ...

Page 315: ...time for auto answer Parameter features auto_answer_delay Configure auto answer tone Parameter features auto_answer_tone enable Web User Interface Configure auto answer Navigate to http phoneIPAddress servlet m mod_data p account basic q l oad acc 0 Specify a period of delay time for auto answer Configure auto answer tone Navigate to http phoneIPAddress servlet m mod_data p features general q load...

Page 316: ... Web User Interface Account Basic Auto Answer Phone User Interface Settings Features Auto Answer Account X features auto_answer_delay Integer from 1 to 4 1 Description Configures the delay time in seconds before the IP phone automatically answers an incoming call Note It works only if the value of the parameter account X auto_answer is set to 1 Enabled Web User Interface Features General Informati...

Page 317: ...e IP phone will mute the microphone when an incoming call is automatically answered and then the other party cannot hear you Note It is only applicable to CP960 IP phones It works only if the values of parameters account X auto_answer and features allow_mute are set to 1 Enabled Web User Interface Account Basic Auto Answer Mute Phone User Interface Settings Features Auto Answer Account 1 Auto Answ...

Page 318: ... Account Basic 2 Select the desired account from the pull down list of Account 3 Select the desired value from the pull down list of Auto Answer Mute 4 Click Confirm to accept the change To configure a period of delay time for auto answer via web user interface 1 Click on Features General Information 2 Enter the desired time in the Auto Answer Delay 1 4s field 3 Click Confirm to accept the change ...

Page 319: ...r the desired account 3 Tap to accept the change To configure auto answer mute via phone user interface only applicable to CP960 IP phone 1 Tap Settings Features Auto Answer Account1 2 Turn Auto Answer on 3 Turn Auto Answer Mute on or off This field appears only if Auto Answer is enabled 4 Tap to accept the change IP Direct Auto Answer IP direct auto answer allows IP phones to automatically answer...

Page 320: ...eter Parameter Permitted Values Default features ip_call auto_answer enable 0 or 1 0 Description Enables or disables the auto answer feature for IP call 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone can automatically answer an IP call Note It works only if the value of the parameter features direct_ip_call_enable is set to 1 Enabled The IP phone cannot automatically answer the incomi...

Page 321: ...ress call if allow IP call feature is disabled Procedure Allow IP call can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure allow IP call Parameter features direct_ip_call_enable Web User Interface Configure allow IP call Navigate to http phoneIPAddress servle t m mod_data p features gen eral q load Details of Configuration Parameter Par...

Page 322: ...e allow IP call feature via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Allow IP Call 3 Click Confirm to accept the change Accept SIP Trust Server Only Accept SIP trust server only enables the IP phones to only accept the SIP message from your SIP server and outbound proxy server It can prevent the phone receiving ghost calls fro...

Page 323: ...tp phoneIPAddress servlet m mod_data p features general q load Details of Configuration Parameter Parameter Permitted Values Default sip trust_ctrl 0 or 1 0 Description Enables or disables the IP phone to only accept the SIP message from the SIP server and outbound proxy server 0 Disabled 1 Enabled Web User Interface Features General Information Accept SIP Trust Server Only Phone User Interface No...

Page 324: ...t call completion using the SUBSCRIBE NOTIFY method which is specified in draft poetzl sipping call completion 00 to subscribe to the busy party and receive notifications of their status changes The caller subscribes for update notifications of the dialog event from the busy party Example of a SUBSCRIBE message SUBSCRIBE sip 1000 10 10 20 34 5060 SIP 2 0 Via SIP 2 0 UDP 10 10 20 32 5060 branch z9h...

Page 325: ...dialog info xmlns urn ietf params xml ns dialog info version 1 state full entity sip 1000 10 2 1 48 5060 dialog id 65626 call id 0_3138198645 10 10 20 31 local tag 2331766736 remote tag 1786911541 direction initiator state confirmed state local identity sip 1000 10 2 1 48 5060 identity target uri sip 1000 10 2 1 48 5060 local remote identity sip 1 10 2 1 48 5060 identity target uri sip 1 10 2 1 48...

Page 326: ...letion can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure call completion Parameter features call_completion_enable Web User Interface Configure call completion Navigate to http phoneIPAddress servlet m mod_data p features general q lo ad Phone User Interface Configure call completion Details of the Configuration Parameter Parameter Pe...

Page 327: ...interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Call Completion 3 Click Confirm to accept the change To configure call completion via phone user interface 1 Tap Settings Features Call Completion 2 Tap the On radio box in the Call Completion field 3 Tap to accept the change Anonymous Call Anonymous call allows the caller to conceal the identit...

Page 328: ...y sip 1009 10 2 1 48 Privacy id Content Length 302 The anonymous call on code and anonymous call off code configured on IP phones are used to activate deactivate the server side anonymous call feature They may vary on different servers Send Anonymous Code feature allows IP phones to send anonymous on off code to the server Procedure Anonymous call can be configured using the following methods Cent...

Page 329: ...ngs Features Anonymous Line X Local Anonymous account X send_anonymous_code 0 or 1 0 Description Configures the IP phone to send anonymous on off code to activate deactivate the server side anonymous call feature for account X 0 Off Code 1 On Code If it is set to 0 Off Code the IP phone will send anonymous off code to the server when you deactivate the anonymous call feature If it is set to 1 On C...

Page 330: ...Blank Description Configures the anonymous call off code to deactivate the server side anonymous call feature for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 anonymous_call_offcode 73 Note It works only if the value of the parameter account X send_anonymous_code is set to 0 Off Code Web User Interface Account Basic Send Anonymous Code Off Code...

Page 331: ...jection Anonymous call rejection allows IP phones to automatically reject incoming calls from callers whose identity has been deliberately concealed The anonymous caller s phone touch screen presents Anonymity Disallowed Anonymous call rejection is configurable on a per line basis Example of anonymous call rejection SIP header SIP 2 0 433 Anonymity Disallowed Via SIP 2 0 UDP 10 10 20 32 5060 branc...

Page 332: ...count X anonymous_reject_oncode account X anonymous_reject_offcode Web User Interface Configure anonymous call rejection Navigate to http phoneIPAddress servlet m mod_d ata p account basic q load acc 0 Phone User Interface Configure anonymous call rejection Details of Configuration Parameters Parameters Permitted Values Default account X reject_anonymous_call 0 or 1 0 Description Triggers the anon...

Page 333: ... for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Account Basic Send Anonymous Rejection Code Phone User Interface Settings Features Anonymous Line X Send Rejection Code account X anonymous_reject_oncode String within 32 characters Blank Description Configures the anonymous call rejection on code to activate the server side anonymous call rejection feature for account X X ranges...

Page 334: ...o 0 Off Code Web User Interface Account Basic Send Anonymous Rejection Code Off Code Phone User Interface Settings Features Anonymous Line X Off Code To configure anonymous call rejection via web user interface 1 Click on Account Basic 2 Select the desired account from the pull down list of Account 3 Select the desired value from the pull down list of Local Anonymous Rejection 4 Select the desired...

Page 335: ...onfigured for each or all accounts DND can be enabled locally through the phone or through a server A user can activate or deactivate DND using the DND key on the phone The server side DND feature disables the local DND and call forward settings If the server side DND feature is enabled on any of the IP phone s registrations the other registrations are not affected For more information on call for...

Page 336: ...ne mode Parameters features dnd enable features dnd on_code features dnd off_code Specify the authorized numbers when DND is enabled Parameters features dnd emergency_enable features dnd emergency_authorized _number Specify the return code and the reason of the SIP response message when DND is enabled Parameter features dnd_refuse_code Assign a DND key Parameters linekey X type programablekey X ty...

Page 337: ...igure DND Assign a DND key Details of Configuration Parameters Parameters Permitted Values Default features dnd_mode 0 or 1 0 Description Configures the DND mode for the IP phone 0 Phone 1 Custom If it is set to 0 Phone DND feature is effective for the IP phone If it is set to 1 Custom you can configure DND feature for each or all accounts Note It is not applicable to CP960 IP phones Web User Inte...

Page 338: ...count X The IP phone will send the DND on code to the server when you activate DND feature for account X on the IP phone Example account 1 dnd on_code 73 Note It is not applicable to CP960 IP phones It works only if the value of the parameter features dnd_mode is set to 1 Custom Web User Interface Features Forward DND DND On Code Phone User Interface Settings Features DND AccountX On Code account ...

Page 339: ...s Phone User Interface Settings Features DND Status features dnd on_code String within 32 characters Blank Description Configures the DND on code to activate the server side DND feature The IP phone will send the DND on code to the server when you activate DND feature on the IP phone Example features dnd on_code 71 Note It works only if the value of the parameter features dnd_mode is set to 0 Phon...

Page 340: ...authorized numbers are configured by the parameter features dnd emergency_authorized_number Web User Interface Features Forward DND DND DND Emergency Phone User Interface None features dnd emergency_authorized_number String within 511 characters Blank Description Configures the authorized numbers the IP phone can receive incoming calls from even if DND feature is enabled Multiple numbers are separ...

Page 341: ...urn Code When DND Phone User Interface None DND Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 775 Details of Configuration Parameters Parameters Permitted Values Default linekey X type programablekey X type expansion_module X key Y type 5 Refer to the following content Description Configures a DSS key as a DND key on the IP phone The digit...

Page 342: ... X 14 the default value is 2 Forward For ext keys For SIP T58V T58A T56A IP phones When Y 1 to 60 the default value is 0 NA Web User Interface DSSKey Line Key Programable Key Type Phone User Interface Settings Features DSS Keys Line Key X Type linekey X label expansion_module X key Y label String within 99 characters Blank Description Optional Configures the label displayed on the touch screen for...

Page 343: ...3 Optional Enter the string that will appear on the touch screen in the Label field 4 Click Confirm to accept the change To configure DND feature via web user interface 1 Click on Features Forward DND 2 In the DND block mark the desired radio box in the Mode field a If you mark the Phone radio box 1 Mark the desired radio box in the DND Status field 2 Optional Enter the DND on code in the DND On C...

Page 344: ...Optional Enter the DND off code in the DND Off Code field b If you mark the Custom radio box 1 Select the desired account from the pull down list of Account 2 Mark the desired radio box in the DND Status field 3 Optional Enter the DND on code in the DND On Code field ...

Page 345: ...field 3 Click Confirm to accept the change To specify the authorized numbers when DND is enabled via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of DND Emergency 3 Enter the desired value in the DND Authorized Numbers field ...

Page 346: ...le numbers are separated by commas 4 Click Confirm to accept the change To specify the return code and the reason when DND is enabled via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Return Code When DND ...

Page 347: ...DND key when the IP phone is idle The touch screen displays a list of accounts registered on the IP phone 2 Tap the desired account 3 Tap the On radio box in the Status field You can configure DND in the custom mode for all accounts by tapping All On 4 Tap to accept the change Busy Tone Delay Busy tone is audible to the other party indicating that the call connection has been broken when one party...

Page 348: ...a busy tone is audible to the other party indicating that the call connection breaks 0 0s 3 3s 5 5s If it is set to 3 3s a busy tone is audible for 3 seconds on the IP phone Web User Interface Features General Information Busy Tone Delay Seconds Phone User Interface None To configure busy tone delay via web user interface 1 Click on Features General Information 2 Select the desired value from the ...

Page 349: ... 480 Temporarily Unavailable 486 Busy Here 603 Decline Procedure Return code for refused call can be configured using the following methods Central Provisioning Configuration File y0000000000xx c fg Specify the return code and the reason of the SIP response message when refusing a call Parameter features normal_refuse_code Web User Interface Specify the return code and the reason of the SIP respon...

Page 350: ...touch screen 404 Not Found 480 Temporarily Unavailable 486 Busy Here 603 Decline If it is set to 486 Busy Here the caller s phone touch screen will display the message Busy Here when the callee rejects the incoming call Web User Interface Features General Information Return Code When Refuse Phone User Interface None To specify the return code and the reason when refusing a call via web user interf...

Page 351: ... allows IP phones to resume and play the local ringback tone upon a subsequent 180 message received Procedure 180 ring workaround can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure 180 ring workaround Parameter phone_setting is_deal180 Web User Interface Configure 180 ring workaround Navigate to http phoneIPAddress servlet m mod_data p...

Page 352: ...sages and route them to the designated destination If the IP phone is configured to use an outbound proxy server within a dialog all SIP request messages from the IP phone will be sent to the outbound proxy server forcibly Note Procedure Use outbound proxy in dialog can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Specify whether to use outbou...

Page 353: ...led If it is set to 0 Disabled only the new SIP request messages from the IP phone will be sent to the outbound proxy server in a dialog If it is set to 1 Enabled all the SIP request messages from the IP phone will be forced to send to the outbound proxy server in a dialog Note It works only if the value of the parameter account X outbound_proxy_enable is set to 1 Enabled and the outbound server a...

Page 354: ...age The re transmitting and doubling of T1 will continue until the retransmitting time reaches the T2 value Example The user registers a SIP account for the IP phone and then set the value of Timer T1 Timer T2 respectively Timer T1 0 5 Timer T2 4 The SIP registration request message will be re transmitted between the IP phone and SIP server The re transmitting and doubling of Timer T1 0 5 will con...

Page 355: ...arameters Permitted Values Default sip timer_t1 Float from 0 5 to10 0 5 Description Configures the SIP session timer T1 in seconds T1 is an estimate of the Round Trip Time RTT of transactions between a SIP client and SIP server Web User Interface Settings SIP SIP Session Timer T1 0 5 10s Phone User Interface None sip timer_t2 Float from 2 to 40 4 Description Configures the SIP session timer T2 in ...

Page 356: ...3 Enter the desired value in the SIP Session Timer T2 2 40s field 4 Enter the desired value in the SIP Session Timer T4 2 5 60s field 5 Click Confirm to accept the change Session Timer Session timer allows a periodic refresh of SIP sessions through an UPDATE request to determine whether a SIP session is still active Session timer is specified in RFC 4028 IP phones support two refresher modes UAC a...

Page 357: ...060 tag 200382096 Call ID 4_1556494084 10 10 20 32 CSeq 2 UPDATE Contact sip 10111 10 10 20 32 5060 Max Forwards 70 User Agent Yealink T58 58 80 0 5 Session Expires 90 refresher uac Supported timer Content Length 0 Procedure Session timer can be configured using the following methods Central Provisioning Configuration File MAC cfg Configure session timer Parameters account X session_timer enable a...

Page 358: ... be sent after 50 of its value has elapsed If it is set to 1800 1800s the IP phone will refresh the session during a call before 900 seconds X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 session_timer expires 1800 Note It works only if the value of the parameter account X session_timer enable is set to 1 Enabled Web User Interface Account Advanced Session...

Page 359: ... desired time interval in the Session Expires 30 7200s field 5 Select the desired refresher from the pull down list of Session Refresher 6 Click Confirm to accept the change Call Hold Call hold provides a service of placing an active call on hold The purpose of call hold is to pause activity on the existing call so that you can use the phone for another task e g to place or receive another call Wh...

Page 360: ... Procedure Call hold can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the call hold tone and call hold tone delay Parameters features play_hold_tone enable features play_hold_tone delay Specify whether RFC 2543 c 0 0 0 0 outgoing hold signaling is used Parameter sip rfc2543_hold Web User Interface Configure the call hold tone and cal...

Page 361: ...e every 30 seconds when there is a call on hold Note It works only if the value of the parameter features play_hold_tone enable is set to 1 Enabled Web User Interface Features General Information Play Hold Tone Delay Phone User Interface None sip rfc2543_hold 0 or 1 0 Description Enables or disables the IP phone to use RFC 2543 c 0 0 0 0 outgoing hold signaling 0 Disabled 1 Enabled If it is set to...

Page 362: ...ormation 2 Select the desired value from the pull down list of Play Hold Tone 3 Enter the desired time in the Play Hold Tone Delay field 4 Click Confirm to accept the change To configure call hold method via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of RFC 2543 Hold 3 Click Confirm to accept the change ...

Page 363: ...sic on hold can be configured using the following methods Central Provisioning Configuration File MAC cfg Configure music on hold on a per line basis Parameter account X music_server_uri Configure the way on how the IP phone processes music on hold when placing an active call on hold Parameter account X music_on_hold_type Web User Interface Configure music on hold on a per line basis Navigate to h...

Page 364: ...om Note The DNS query in this parameter only supports A query Web User Interface Account Advanced Music Server URI Phone User Interface None account X music_on_hold_type 0 or 1 0 Description Configures the way to process Music On Hold when placing an active call on hold for account X 0 Calling the Music On Hold server before holding 1 Calling the Music On Hold server after holding X ranges from 1 ...

Page 365: ...the incoming call after a period of ring time Call forward can be configured on a phone or a per line basis depending on the call forward mode The following describes the call forward modes Phone default Call forward feature is effective for the IP phone Custom Call forward feature can be configured for each or all accounts The server side call forward settings disable the local call forward setti...

Page 366: ...e number the prefix is 00 This feature is enabled by default Forward Emergency Forward emergency allows the incoming calls from some authorized numbers not to be forwarded when the call forward feature is enabled The incoming call will not be logged in the Forwarded Calls list This feature is disabled by default Procedure Call forward can be configured using the following methods Central Provision...

Page 367: ...ard in phone mode Parameters forward always enable forward always target forward always on_code forward always off_code forward busy enable forward busy target forward busy on_code forward busy off_code forward no_answer enable forward no_answer target forward no_answer timeout forward no_answer on_code forward no_answer off_code Configure diversion history info feature Parameter features fwd_dive...

Page 368: ...ne User Interface Configure call forward Configure forward international Details of Configuration Parameters Parameters Permitted Values Default features fwd_mode 0 or 1 0 Description Configures the call forward mode for the IP phone 0 Phone 1 Custom If it is set to 0 Phone call forward feature is effective for the IP phone If it is set to 1 Custom you can configure call forward feature for each o...

Page 369: ...ank Description Configures the destination number of the always forward for account X Note It is not applicable to CP960 IP phones It works only if the value of the parameter features fwd_mode is set to 1 Custom Example account 1 always_fwd target 1003 Web User Interface Features Forward DND Forward Always Forward Target Phone User Interface Settings Features Call Forward AccountX Always Forward F...

Page 370: ...ard feature for account X on the IP phone Example account 1 always_fwd off_code 73 Note It is not applicable to CP960 IP phones It works only if the value of the parameter features fwd_mode is set to 1 Custom Web User Interface Features Forward DND Forward Always Forward Off Code Phone User Interface Settings Features Call Forward AccountX Always Forward Off Code account X busy_fwd enable X ranges...

Page 371: ...thin 32 characters Blank Description Configures the busy forward on code to activate the server side busy forward feature for account X The IP phone will send the busy forward on code and the pre configured destination number configured by the parameter account X busy_fwd target to the server when you activate busy forward feature for account X on the IP phone Example account 1 busy_fwd on_code 74...

Page 372: ...o on or off for account X 0 Off 1 On If it is set to 1 On incoming calls to the account X are forwarded to the destination number configured by the parameter account X timeout_fwd target after a period of ring time Note It is not applicable to CP960 IP phones It works only if the value of the parameter features fwd_mode is set to 1 Custom Web User Interface Features Forward DND Forward No Answer F...

Page 373: ...me account X timeout_fwd on_code X ranges from 1 to 16 String within 32 characters Blank Description Configures the no answer forward on code to activate the server side no answer forward feature for account X The IP phone will send the no answer forward on code and the pre configured destination number configured by the parameter account X timeout_fwd target to the server when you activate no ans...

Page 374: ...d Off Code features forward emergency enable 0 or 1 0 Description Enables or disables the incoming calls from some authorized numbers not to be forwarded when the call forward feature is enabled 0 Disabled 1 Enabled Web User Interface Features Forward DND Forward Forward Emergency Phone User Interface None features forward emergency authorized_number String within 511 characters Blank Description ...

Page 375: ...Configures the destination number of the always forward for the IP phone Example forward no_answer target 3601 Note It works only if the value of the parameter features fwd_mode is set to 0 Phone Web User Interface Features Forward DND Forward Always Forward Target Phone User Interface Settings Features Call Forward Always Forward Forward To forward always on_code String within 32 characters Blank...

Page 376: ...e It works only if the value of the parameter features fwd_mode is set to 0 Phone Web User Interface Features Forward DND Forward Always Forward Off Code Phone User Interface Settings Features Call Forward Always Forward Off Code forward busy enable 0 or 1 0 Description Triggers the busy forward feature to on or off for the IP phone 0 Off 1 On If it is set to 1 On incoming calls are forwarded to t...

Page 377: ...on number configured by the parameter forward busy target to the server when you activate busy forward feature on the IP phone Example forward busy on_code 74 Note It works only if the value of the parameter features fwd_mode is set to 0 Phone Web User Interface Features Forward DND Forward Busy Forward On Code Phone User Interface Settings Features Call Forward Busy Forward On Code forward busy o...

Page 378: ...alue of the parameter features fwd_mode is set to 0 Phone Web User Interface Features Forward DND Forward No Answer Forward Phone User Interface Settings Features Call Forward No Answer Forward No Answer Forward forward no_answer target String within 32 characters Blank Description Configures the destination number of the no answer forward for the IP phone Example forward no_answer target 3603 Not...

Page 379: ... code and the pre configured destination number configured by the parameter forward no_answer target to the server when you activate no answer forward feature on the IP phone Example forward no_answer on_code 76 Note It works only if the value of the parameter features fwd_mode is set to 0 Phone Web User Interface Features Forward DND Forward No Answer Forward On Code Phone User Interface Settings...

Page 380: ...eneral Information Diversion History Info Phone User Interface None forward international enable 0 or 1 1 Description Enables or disables the IP phone to forward incoming calls to international numbers the prefix is 00 0 Disabled 1 Enabled Web User Interface Features General Information Fwd International Phone User Interface Settings Advanced default password admin FWD International FWD Internatio...

Page 381: ...he destination number you want to forward in the Target field 3 Optional Enter the on code and off code in the On Code and Off Code fields 4 Select the ring time to wait before forwarding from the pull down list of After Ring Time 0 120s only for the no answer forward b If you mark the Custom radio box 1 Select the desired account from the pull down list of Account 2 Mark the desired radio box in ...

Page 382: ...e no answer forward 3 Click Confirm to accept the change To configure Diversion History Info feature via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Diversion History Info 3 Click Confirm to accept the change To configure forward international via web user interface 1 Click on Features General Information ...

Page 383: ...always forward on code or off code respectively in the On Code or Off Code field b If you tap Busy Forward 1 Tap the On radio box in the Busy Forward field 2 Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field 3 Optional Enter the busy forward on code or off code respectively in the On Code or Off Code field c If you tap No Answer Forwa...

Page 384: ...opy to all lines 2 Tap OK to accept the change or Cancel to cancel b If you select Busy Forward 1 Tap the On radio box in the Busy Forward field 2 Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field 3 Optional Enter the busy forward on code or off code respectively in the On Code or Off Code field You can also enable busy forward for al...

Page 385: ...specified in RFC 3515 and offer three types of transfer Blind Transfer Transfer a call directly to another party without consulting Blind transfer is implemented by a simple REFER method without Replaces in the Refer To header Semi attended Transfer Transfer a call after hearing the ringback tone Semi attended transfer is implemented by a REFER method with Replaces in the Refer To header Attended ...

Page 386: ...ough on hook Configure semi attended transfer feature Navigate to http phoneIPAddress servlet m m od_data p features transfer q load Details of Configuration Parameters Parameters Permitted Values Default transfer blind_tran_on_hook_enable 0 or 1 1 Description Enables or disables the IP phone to complete the blind transfer through on hook besides tapping the Transfer soft key or TRANSFER TRAN key ...

Page 387: ...er Attended Transfer On Hook Phone User Interface None transfer semi_attend_tran_enable 0 or 1 1 Description Enables or disables the transfer to party s phone not to prompt a missed call on the touch screen before displaying the caller ID when completing a semi attended transfer 0 Disabled 1 Enabled Note Semi attended transfer means transfer a call after hearing the ringback tone Web User Interfac...

Page 388: ... among the calls on your IP phone the PC and connected mobile phone For more information refer to Yealink CP960 user guide Procedure Local conference can be configured using the configuration files or locally Configuration File MAC cfg Configure local conference Parameter account X conf_type Local Web User Interface Configure local conference Navigate to http phoneIPAddress servlet m mod_data p ac...

Page 389: ... to accept the change Network Conference Network conference also known as centralized conference provides users with flexibility of call with multiple participants more than three IP phones implement network conference using the REFER method specified in RFC 4579 This feature depends on support from a SIP server Procedure Network conference can be configured using the following methods Central Pro...

Page 390: ...t is set to 2 Network Conference conferences are set up by the server X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Account Advanced Conference Type Phone User Interface None account X conf_uri SIP URI within 511 characters Blank Description Configures the network conference URI for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 f...

Page 391: ...e call Transfer on conference hang up feature allows the other two parties to remain connected when the conference initiator drops the conference call Network conference does not have a conference initiator so if any party exits the network conference the remaining parties are still connected For more information on network conference refer to Network Conference on page 367 Procedure Transfer on c...

Page 392: ...1 Enabled If it is set to 0 Disabled all parties are disconnected when the conference initiator drops the conference call If it is set to 1 Enabled the other two parties remain connected when the conference initiator drops the conference call Note It works only if the value of parameter account X conf_type is set to 0 Local Conference Web User Interface Features Transfer Transfer on Conference Han...

Page 393: ...he feature status on the phone the IP phone notifies the server of synchronizing the status Procedure Feature key synchronization can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure feature key synchronization Parameter bw feature_key_sync Web User Interface Configure feature key synchronization Navigate to http phoneIPAddress servlet m...

Page 394: ...via Dsskey Transfer mode via dsskey enables IP phones to handle the current call differently via the DSS key IP phones support three transfer modes New Call Blind Transfer and Attended Transfer For more information on Blind Transfer and Attended Transfer refer to Call Transfer on page 363 The transfer mode via dsskey feature is available when the DSS key is assigned to the following features Speed...

Page 395: ...atures transfer q load Details of the Configuration Parameter Parameter Permitted Values Default transfer dsskey_deal_type 0 1 or 2 2 Description Configures the transfer mode when user presses the DSS key during an active call 0 New Call 1 Attended Transfer 2 Blind Transfer Note To use this feature you need to configure the DSS key as a speed dial transfer or BLF BLF List in advance Web User Inter...

Page 396: ...pickup key or DPickup key This feature depends on support from a SIP server For many SIP servers directed call pickup requires a directed pickup code which can be configured on a phone or a per line basis When you enable directed call pickup the touch screen will display a DPickup key when you pick up the handset press the Speakerphone key or tap the line key As shown below Note It is recommended ...

Page 397: ...ect_pickup_code y0000000000xx cfg Assign a directed call pickup key Parameters linekey X type programablekey X type expansion_module X key Y type linekey X line programablekey X line expansion_module X key Y line linekey X value programablekey X value expansion_module X key Y value linekey X label expansion_module X key Y label Web User Interface Assign a directed call pickup key Navigate to http ...

Page 398: ... X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 direct_pickup_code 68 Note The directed call pickup code configured on a per line basis account X direct_pickup_code takes precedence over that configured on a phone basis features pickup direct_pickup_code Web User Interface Account Advanced Directed Call Pickup Code Phone User Interface None features pickup...

Page 399: ...p Code Phone User Interface None Directed Call Pickup Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 775 Details of Configuration Parameters Parameters Permitted Values Default linekey X type programablekey X type expansion_module X key Y type 9 Refer to the following content Description Configures a DSS key as a directed call pickup key on...

Page 400: ...X 14 the default value is 2 Forward For ext keys For SIP T58V T58A T56A IP phones When Y 1 to 60 the default value is 0 NA Web User Interface DSSKey Line Key Programable Key Type Phone User Interface Settings Features DSS Keys Line Key X Type linekey X line programablekey X line expansion_module X key Y line Refer to the following content 1 16 for lines 1 16 1 for programabl e keys Description Con...

Page 401: ...call pickup feature code followed by the monitored extension For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For programable keys X ranges from 12 to 14 for SIP T58V T58A T56A For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 value 971008 Web User Interface DSSKey Line Key Programable Key Value Phone User Int...

Page 402: ... web user interface 1 Click on DSSKey Line Key or Programable Key Ext Key 2 In the desired DSS key field select Direct Pickup from the pull down list of Type 3 Enter the directed call pickup code followed by the specific extension in the Value field 4 Optional Enter the string that will appear on the touch screen in the Label field 5 Select the desired line from the pull down list of Line 6 Click ...

Page 403: ...s Call Pickup 2 Select the desired value from the pull down list of Directed Call Pickup 3 Enter the directed call pickup code in the Directed Call Pickup Code field 4 Click Confirm to accept the change To configure a directed pickup key via phone user interface 1 Tap Settings Features DSS Keys 2 Select the desired DSS key 3 Tap the Type field 4 Tap Key Event in the pop up dialog box 5 Tap the Key...

Page 404: ...p If the group receives many incoming calls at once the user will pick up the first incoming call using a group pickup key or the GPickup key This feature depends on support from a SIP server For many SIP servers group call pickup requires a group pickup code which can be configured on a phone or a per line basis When you enable group call pickup the touch screen will display a GPickup key when yo...

Page 405: ...ne expansion_module X key Y line linekey X value programablekey X value expansion_module X key Y value linekey X label expansion_module X key Y label Web User Interface Assign a group call pickup key Navigate to http phoneIPAddress servlet m mod _data p dsskey q load Configure the group call pickup code on a per line basis Navigate to http phoneIPAddress servlet m mod _data p account adv q load ac...

Page 406: ...ode for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 group_pickup_code 69 Note The group call pickup code configured on a per line basis configured by the parameter account X group_pickup_code takes precedence over that configured on a phone basis configured by the parameter features pickup group_pickup_code Web User Interface Account Advanced ...

Page 407: ...ogramablekey X type expansion_module X key Y type 23 Refer to the following content Description Configures a DSS key as a group call pickup key on the IP phone The digit 23 stands for the key type Group Pickup For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For programable keys X ranges from 12 to 14 for SIP T58V T58A T56A For ext keys X ranges from 1 to ...

Page 408: ...e Settings Features DSS Keys Line Key X Type linekey X line programablekey X line expansion_module X key Y line Refer to the following content 1 16 for lines 1 16 1 for programable keys Description Configures the desired line to apply the group call pickup key For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For programable keys X ranges from 12 to 14 for ...

Page 409: ...8V T58A T56A For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 value 98 Web User Interface DSSKey Line Key Programable Key Value Phone User Interface Settings Features DSS Keys Line Key X Value linekey X label expansion_module X key Y label String within 99 characters Blank Description Optional Configures the label displayed on the touch screen for ea...

Page 410: ...up code in the Value field 4 Optional Enter the string that will appear on the touch screen in the Label field 5 Select the desired line from the pull down list of Line 6 Click Confirm to accept the change To configure the group call pickup code on a per line basis via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Enter the group c...

Page 411: ...up dialog box 7 Tap the Account ID field 8 Tap the desired line in the pop up dialog box 9 Optional Enter the string that will appear on the touch screen in the Label field 10 Enter the group call pickup code in the Value field 11 Tap to accept the change Dialog Info Call Pickup Call pickup is implemented through SIP signals on some specific servers When this feature is enabled IP phones support p...

Page 412: ...1 48 5060 identity target uri sip 1011 10 2 1 48 5060 local remote identity sip 1058 10 2 1 48 5060 identity target uri sip 1058 10 2 1 48 5060 remote dialog dialog info Example of the Replaces carried in INVITE message Via SIP 2 0 UDP 10 10 20 18 5060 branch z9hG4bK2026058891 From 1010 sip 1010 10 2 1 48 5060 tag 826048502 To sip 1058 10 2 1 48 5060 Call ID 0_572446084 10 10 20 18 CSeq 1 INVITE C...

Page 413: ...Parameter Permitted Values Default account X dialoginfo_callpickup 0 or 1 0 Description Enables or disables the IP phone to pick up a call according to the Replaces header of the INVITE message for account X 0 Disabled 1 Enabled If it is set to 1 Enabled call pickup is implemented through SIP signals X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Account ...

Page 414: ... allows users to view the placed calls list when the phone is on the pre dialing screen Users can select to place a call from the placed calls list For some phones you may need to drag up and down to scroll through the list of placed call number Procedure Recent call in dialing can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure recent ...

Page 415: ... 1 Refer to the following content Description Enables or disables recent call in dialing feature 0 Disabled 1 Enabled For SIP T58V T58A T56A IP phones The default value is 0 For CP960 IP phones The default value is 1 If it is set to 1 Enabled you can see the placed calls list when the IP phone is on the pre dialing screen Web User Interface Directory Setting Recent Call In Dialing Phone User Inter...

Page 416: ...aller Recall is implemented on IP phones using a recall key When you tap the recall key you will place a call to the phone number that last called you Procedure Recall key can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Assign a recall key Parameter linekey X type programablekey X type expansion_module X key Y type linekey X label expansion_m...

Page 417: ...the key type ReCall For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For programable keys X ranges from 12 to 14 for SIP T58V T58A T56A For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 type 7 Default For line keys For SIP T58V T58A T56A IP phones The default value of the line key 1 16 is 15 and the default va...

Page 418: ...n 99 characters Blank Description Optional Configures the label displayed on the touch screen for each DSS key For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Web User Interface DSSKey Line Key Label Phone User Interface Settings Features DSS Keys Line Key X Label To configure ...

Page 419: ... the pop up dialog box 7 Optional Enter the string that will appear on the touch screen in the Label field 8 Tap to accept the change Call Number Filter Call number filter feature allows IP phone to automatically filter designated characters when dialing Procedure Call number filter can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure th...

Page 420: ...these characters when dialing Example features call_num_filter 12 If you dial 3 61 the IP phone will filter the characters and 1 and then dial out 36 Note If it is left blank the IP phone will not automatically filter any characters when dialing If you want to filter just a space you have to set the value to a space first followed by a comma Web User Interface Features General Information Call Num...

Page 421: ...code to retrieve the parked call If the parked call is not retrieved within a period of time assigned by the system the phone performing call park will receive call back This feature depends on support from a SIP server Procedure Call park key can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Assign a call park key Parameters linekey X type exp...

Page 422: ...8V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 type 10 Default For line keys For SIP T58V T58A T56A IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For CP960 IP phones The default value of the line key 1 is 15 and the default value of the line key 2...

Page 423: ...r CP960 1 Line 1 2 Line 2 16 Line 16 Example linekey 2 line 1 Web User Interface DSSKey Line key Line Phone User Interface Settings Features DSS Keys Line Key X Account ID linekey X value expansion_module X key Y value String within 99 characters Blank Description Configures the call park feature code For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ex...

Page 424: ...from 1 to 60 for SIP T58V T58A T56A Web User Interface DSSKey Line Key Label Phone User Interface Settings Features DSS Keys Line Key X Label To configure a call park key via web user interface 1 Click on DSSKey Line Key or Ext Key 2 In the desired DSS key field select Call Park from the pull down list of Type 3 Enter the desired value e g call park feature code in the Value field 4 Optional Enter...

Page 425: ...ification source configured on the IP phones Caller ID source FROM 1 The IP phone checks Privacy id header preferentially if there is a Privacy id in the INVITE request the calling line identification information will be hidden and the IP phone touch screen presents anonymous 2 If there is not any Privacy id header in the INVITE request the IP phone checks and presents the caller identification fr...

Page 426: ...uest the IP phone checks and presents the caller identification from the Remote Party ID header 4 If there is not Remote Party ID header in the INVITE request the IP phone presents the caller identification derived from the FROM header Caller ID source PAI RPID FROM 1 The IP phone checks Privacy id header preferentially if there is a Privacy id in the INVITE request the caller identification infor...

Page 427: ...n Presentation on Yealink IP Phones Procedure CLIP can be configured using the following methods Central Provisioning Configuration File MAC cfg Configure the presentation of the caller identity Parameter account X cid_source Specify whether to process Privacy header field Parameter account X cid_source_privacy Specify whether to process the P Preferred Identity PPI header for caller identity pres...

Page 428: ...eld in the SIP message for account X 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone doesn t process Privacy header If it is set to 1 Enabled the caller identification information will be hidden and the IP phone touch screen presents anonymous if there is a Privacy id in the INVITE request X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface None P...

Page 429: ...identity via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Select the desired value from the pull down list of Caller ID Source 4 Click Confirm to accept the change Connected Line Identification Presentation COLP Connected Line Identification Presentation COLP allows IP phones to display the identity of the connected party specifie...

Page 430: ...the connected line identification from the Remote Party ID header If no the IP phone presents the connected line identification according to the dialed digits Connected Line Identification source Dialed digits Yealink IP phones present the connected line identification according to the dialed digits Connected Line Identification source RFC4916 Yealink IP phones support to present the connected lin...

Page 431: ...displays the identity in the From header X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface None Phone User Interface None account X cid_source_privacy 0 or 1 1 Description Enables or disables the IP phone to process Privacy header field in the SIP message for account X 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone doesn t process Privacy heade...

Page 432: ...call and then the other party cannot hear you Procedure Allow mute can be configured using the following methods Central Provisioning Configuration File y0000000000xx cf g Configure allow mute feature Parameter features allow_mute Web User Interface Configure allow mute feature Navigate to http phoneIPAddress servlet m m od_data p features general q load Details of Configuration Parameter Paramete...

Page 433: ...tates By default the mute feature is automatically deactivated when the active call ends When you enable keep mute feature and activate the mute feature the phone stays in the mute state until you press the MUTE key again or until the phone restarts Procedure Keep mute can be configured using the configuration files Central Provisioning Configuration File y0000000000xx cfg Configure keep mute feat...

Page 434: ...IP phone can answer intercom calls automatically Intercom can be also used to monitor a specific user for status changes on IP phones For example you can configure an intercom key on a supervisor s phone to monitor the IP phone user status busy or idle When the monitored user places a call a busy indicator on the supervisor s phone indicates that the user s phone is in use When the monitored user ...

Page 435: ...onfigured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the intercom subscription Parameters features intercom led enable features intercom subscribe enable sip intercom_sub enable Assign an intercom key Parameters linekey X type expansion_module X key Y type linekey X line expansion_module X key Y line linekey X value expansion_module X key Y valu...

Page 436: ...e of the parameter features intercom subscribe enable is set to 1 Enabled Web User Interface None Phone User Interface None features intercom subscribe enable 0 or 1 0 Description For SIP T58V T58A T56A IP phones Enables or disables intercom subscription for the IP phone For CP960 IP phones Enables or disables the IP phone to update corresponding information according to the status returned by the...

Page 437: ... key Y type 14 Refer to the following content Description Configures a DSS key as an intercom key The digit 14 stands for the key type Intercom For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 type 14 Default For line keys For SIP T58V T58A T56A IP phones The d...

Page 438: ... Configures the desired line to apply the intercom key For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Permitted Values 1 to 16 for SIP T58V T58A T56A 1 for CP960 1 Line 1 2 Line 2 16 Line 16 Example linekey 2 line 1 Web User Interface DSSKey Line key Line Phone User Interface ...

Page 439: ...ckup code for BLF feature intercom feature For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example line 2 pickup_value 88 Note This parameter only applies to BLF intercom feature Web User Interface DSSKey Line Key Extension Phone User Interface Settings Features DSS Keys Line K...

Page 440: ...onal Enter the string that will appear on the touch screen in the Label field 5 Optional Enter the directed call pickup code in the Extension field 6 Select the desired line from the pull down list of Line 7 Click Confirm to accept the change To configure an intercom key via phone user interface 1 Tap Settings Features DSS Keys 2 Select the desired DSS key 3 Tap the Type field 4 Tap Intercom in th...

Page 441: ...one to automatically answer an incoming intercom call while an active call is in progress The active call will be placed on hold If you disable this feature the IP phone will handle an incoming intercom call like a waiting call while there is already an active call on the IP phone Procedure Incoming intercom calls can be configured using the following methods Central Provisioning Configuration Fil...

Page 442: ...ntercom Phone User Interface Settings Features Intercom Accept Intercom features intercom mute 0 or 1 0 Description Enables or disables the IP phone to mute the microphone when answering an intercom call 0 Disabled 1 Enabled If it is set to 1 Enabled the microphone is muted for intercom calls and then the other party cannot hear you Note It works only if the value of the parameter features interco...

Page 443: ...le there is already an active call on the IP phone If it is set to 1 Enabled the IP phone will automatically answer the intercom call while there is already an active call on the IP phone and place the active call on hold Note It works only if the values of parameters features intercom allow and call_waiting enable are set to 1 Enabled Web User Interface Features Intercom Intercom Barge Phone User...

Page 444: ...e configuration files Central Provisioning Configuration File y0000000000xx cfg Configure the duration time in the ringback state Parameter phone_setting ringback_timeout Details of the Configuration Parameter Parameter Permitted Values Default phone_setting ringback_timeout Integer from 0 to 3600 180 Description Configures the duration time in seconds in the ringback state If it is set to 180 the...

Page 445: ... User Interface None Phone User Interface None Send user phone When placing a call the IP phone will send an INVITE request to the proxy server Send user phone feature allows adding user phone to the SIP header of the INVITE message Example of a SIP INVITE message INVITE sip 101 10 2 1 48 5060 user phone SIP 2 0 Via SIP 2 0 UDP 10 3 20 6 5060 branch z9hG4bK2475812834 From 1010 sip 1010 10 2 1 48 5...

Page 446: ...s servlet m m od_data p account adv q load acc 0 Details of the Configuration Parameter Parameter Permitted Values Default account X enable_user_equal_phone 0 or 1 0 Description Enables or disables the IP phone to add user phone to the SIP header of the INVITE message for account X 0 Disabled 1 Enabled X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Accoun...

Page 447: ...xample of a SIP REGISTER message REGISTER sip 10 2 1 48 5060 SIP 2 0 Via SIP 2 0 UDP 10 3 20 14 5060 branch z9hG4bK3593117201 From 11 sip 11 10 2 1 48 5060 tag 2788360609 To 11 sip 11 10 2 1 48 5060 Call ID 1_1863786852 10 3 20 14 CSeq 2 REGISTER Contact sip 11 10 3 20 14 5060 line cc75882e976e208 Allow INVITE INFO PRACK ACK BYE CANCEL OPTIONS NOTIFY REGISTER SUBSCRIBE REFER PUBLISH UPDATE MESSAGE...

Page 448: ... mod_data p account adv q load acc 0 Details of the Configuration Parameter Parameter Permitted Values Default account X register_mac 0 or 1 0 Description Enables or disables the IP phone to add MAC address to the SIP header of the REGISTER message for account X 0 Disabled 1 Enabled X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Account Advanced SIP Send ...

Page 449: ...r values for each phone model Phone Model Line Number Description SIP T58V T58A T56A 0 15 0 15 stand for line1 line16 CP960 0 0 stand for line1 Example of a SIP REGISTER message REGISTER sip 10 2 1 48 5060 SIP 2 0 Via SIP 2 0 UDP 10 3 20 14 5060 branch z9hG4bK3990593443 From 11 sip 11 10 2 1 48 5060 tag 255071842 To 11 sip 11 10 2 1 48 5060 Call ID 1_2369214377 10 3 20 14 CSeq 2 REGISTER Contact s...

Page 450: ...e to http phoneIPAddress servle t m mod_data p account adv q load acc 0 Details of the Configuration Parameter Parameter Permitted Values Default account X register_line 0 or 1 0 Description Enables or disables the IP phone to add line number to the SIP header of the REGISTER message for account X 0 Disabled 1 Enabled X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User ...

Page 451: ...nstead of 1010 in the REGISTER message or INVITE message to SIP server Example of a SIP REGISTER message INVITE sip 2 10 2 1 48 5060 SIP 2 0 Via SIP 2 0 UDP 10 3 20 6 5060 branch z9hG4bK1867789050 From 1010 sip 1010 23 10 2 1 48 5060 tag 1945988802 To sip 2 10 2 1 48 5060 Call ID 0_2336101648 10 3 20 6 CSeq 1 INVITE Contact sip 1010 23 10 3 20 6 5060 Content Type application sdp Allow INVITE INFO ...

Page 452: ...s general q load Details of the Configuration Parameter Parameter Permitted Values Default sip use_23_as_pound 0 or 1 1 Description Enables or disables the IP phone to reserve the pound sign in the user name 0 Disabled convert the pound sign into 23 1 Enabled Web User Interface Features General Information Reserve in User Name Phone User Interface None To configure reserve in user name feature via...

Page 453: ...rameters features password_dial enable features password_dial prefix features password_dial length Web User Interface Configure password dial feature Navigate to http phoneIPAddress servlet m mo d_data p features general q load Details of the Configuration Parameters Parameters Permitted Values Default features password_dial enable 0 or 1 0 Description Enables or disables password dial feature for...

Page 454: ... screen Example features password_dial length 3 If you set the prefix to 12 configured by the parameter features password_dial prefix and the length to 3 when you want to dial the number 123456 the entered number is displayed as 12 6 on the touch screen Web User Interface Features General Information PswLength Phone User Interface None To configure password dial feature via web user interface 1 Cl...

Page 455: ...oot can be configured using the following methods Central Provisioning Configuration File MAC cfg Configure unregister when reboot Parameter account X unregister_on_reboot Web User Interface Configure unregister when reboot Navigate to http phoneIPAddress servlet m mod_data p account adv q load acc 0 Details of the Configuration Parameter Parameter Permitted Values Default account X unregister_on_...

Page 456: ... 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Select the desired value from the pull down list of Unregister When Reboot 4 Click Confirm to accept the change 100 Reliable Retransmission As described in RFC 3262 100rel tag is for reliability of provisional responses When present in a Supported header it indicates that the IP phone can send or receive...

Page 457: ... INVITE INFO PRACK ACK BYE CANCEL OPTIONS NOTIFY REGISTER SUBSCRIBE REFER PUBLISH UPDATE MESSAGE Max Forwards 70 User Agent Yealink T58 58 80 0 5 Supported 100rel Allow Events talk hold conference refer check sync Content Length 302 Procedure 100 Reliable Retransmission can be configured using the following methods Central Provisioning Configuration File MAC cfg Configure the 100 reliable retransm...

Page 458: ...the pull down list of Account 3 Select the desired value from the pull down list of Retransmission 4 Click Confirm to accept the change Reboot in Talking Reboot in talking feature allows IP phones to reboot during an active call when it receives a reboot request by action URI For more information on action URI refer to Action URI on page 560 IP phones do not receive and handle HTTP HTTPS GET reque...

Page 459: ...mitted Values Default features reboot_in_talk_enable 0 or 1 0 Description Enables or disables the phone to reboot during a call when it receives a reboot request by action URI 0 Disabled 1 Enabled Note It works only if the value of the parameter features action_uri_limit_ip is set to any or trusted IP address es and it is not the first time for the IP phone to receive HTTP HTTPS GET request from t...

Page 460: ...e key or pressing the HEADSET key directly It is not applicable to CP960 IP phones If you disable answer by hand feature you need to tap the corresponding line key or the Answer soft key to answer an incoming call after picking up the handset pressing the Speakerphone key or pressing the HEADSET key Procedure Answer by hand can be configured using the following methods Central Provisioning Configu...

Page 461: ...nect the USB flash drive to the IP phone the recorded files will be saved according to the priority USB flash drive Internal SD card For CP960 IP phones if you connect the USB flash drive to the IP phone you can choose to save the recorded files to the Internal SD card or USB flash drive In addition the IP phones allow users to record audio and access audio recording files by Recorder application ...

Page 462: ...flash drive has been connected to the IP phone in advance Web User Interface None Phone User Interface None Silent Mode You can use silent mode feature to block the incoming call message from producing ring tone notification tone from phone s speaker It is helpful for users not to be disturbed by the tone Yealink IP phones support the following three methods to enable the silent mode feature Turn ...

Page 463: ...bled 1 Enabled If it is set to 0 Disabled the Silent Mode item will disappear from the phone user interface at the path Settings Basic Sound Users can neither enable the silent mode feature from the control center or via phone user interface nor adjust the ringer volume to minimum Web User Interface None Phone User Interface None Door Phone Door phone is used to control the opening of the door giv...

Page 464: ...igured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the door phone information Parameters features doorphone X display_name features doorphone X phone_number Configure the unlock PIN of the door phone Parameter features doorphone X unlock_pin Configure the call settings for door phone call Parameters features doorphone X full_screen features doorp...

Page 465: ...y Name Phone User Interface None features doorphone X phone_number X ranges from 1 to 2 String within 32 characters Blank Description Configures the phone number of the door phone Note It is not applicable to CP960 IP phones Web User Interface Features Door Phone Phone Number Phone User Interface None features doorphone X unlock_pin X ranges from 1 to 2 String within 99 characters Blank Descriptio...

Page 466: ...ne User Interface None features doorphone X send_audio X ranges from 1 to 2 0 or 1 1 Description Enables or disables the IP phone to transmit audio during a door phone call 0 Disabled 1 Enabled Note It is not applicable to CP960 IP phones Web User Interface Features Door Phone Send Audio Phone User Interface None features doorphone X send_video X ranges from 1 to 2 0 or 1 1 Description Enables or ...

Page 467: ...ll Screen 7 Select the desired value from the pull down list of Send Audio 8 Select the desired value from the pull down list of Send Video 9 Click Confirm to accept the change Mobile Account Yealink IP phones support connecting a Bluetooth enabled mobile phone After connection the IP phone will automatically find an available DSS key and assign the DSS key for Mobile Account The Mobile Account ke...

Page 468: ...e Procedure Mobile account key can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Assign a mobile account key Parameters linekey X type programablekey X type expansion_module X key Y type linekey X label expansion_module X key Y label Web User Interface Assign a mobile account key Navigate to http phoneIPAddress servlet m m od_data p dsskey q lo...

Page 469: ...77 Default For line keys For SIP T58V T58A T56A IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For CP960 IP phones The default value of the line key 1 is 15 and the default value of the line key 2 30 is 0 For programable keys For SIP T58V T58A T56A IP phones When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 th...

Page 470: ...e Setting Features DSS Keys Line Key X Label To configure a mobile account key via web user interface 1 Click on DSSKey Line Key or Programable Key Ext Key 2 In the desired DSS key field select Mobile Account from the pull down list of Type 3 Optional Enter the string that will appear on the LCD screen in the Label field 4 Click Confirm to accept the change To configure a call park key via phone u...

Page 471: ...entering the username and password in the login page Note Procedure Quick login can be configured using the configuration files Central Provisioning Configuration File y0000000000xx cfg Configure quick login Parameter wui quick_login Details of the Configuration Parameter Parameter Permitted Values Default wui quick_login 0 or 1 0 Description Enables or disables the quick login feature 0 Disabled ...

Page 472: ...tions Phase III The uaCSTA feature on the phone may be used for remote control of the phone from computer applications such as PC softphone You can use the application to control the phone to perform basic call operations For example place a call answer a call end a call and transfer a call to another party It is only applicable to CP960 IP phones Procedure The uaCSTA feature can be configured usi...

Page 473: ...ange this parameter the IP phone will reboot to make the change take effect Web User Interface Features Remote Control CSTA Control Phone User Interface None To configure uaCSTA feature via web user interface 1 Click on Features Remote Control 2 Select the desired value from the pull down list of the CSTA Control 3 Click Confirm to accept the change A dialog box pops up to prompt that the settings...

Page 474: ...Administrator s Guide for SIP T5 Series Smart Media Phones 452 ...

Page 475: ...DNS Cache Real Time Transport Protocol RTP Ports TR 069 Device Management Remote Phone Book Remote phone book is a centrally maintained phone book stored on the remote server Users only need the access URL of the remote phone book The IP phone can establish a connection with the remote server and download the phone book and then display the remote phone book entries on the phone user interface IP ...

Page 476: ...k template You can also obtain the remote XML phone book template online http support yealink com documentFront forwardToDocumentFrontDisplayPage For more information on obtaining the remote phone book template refer to Obtaining Configuration Files and Resource Files on page 119 When creating a Department xml file learn the following YealinkIPPhoneDirectory indicates the start of a department fil...

Page 477: ...the end of a remote phone book file Create the title of a remote phone book between Title and Title MenuItem indicates the start of specifying a department file and MenuItem indicates the end of specifying a department file SoftKeyItem indicates the start of specifying an XML file and SoftKeyItem indicates the end of specifying an XML file To customize a Menu xml file 1 Open the template file usin...

Page 478: ... that you want to add add the following strings to the file Each starts on a separate line SoftKeyItem Name Name URL http 10 2 9 1 99 Department xml URL SoftKeyItem 4 Save the file and place this file to the provisioning server 5 Specify the access URL of the remote phone book remote_phonebook data 1 url http 192 168 1 20 Menu xml ...

Page 479: ...e_phonebook data X url remote_phonebook data X name remote_phonebook display_name Specify whether to query the entry name from the remote phone book for outgoing incoming calls Parameter features remote_phonebook enable Specify how often the IP phone refreshes the local cache of the remote phone book Parameter features remote_phonebook flash_time Specify whether to refresh the local cache of the r...

Page 480: ... 192 168 1 20 phonebook xml Note The size of a remote phone book file should be less than 60M Web User Interface Directory Remote Phone Book Remote URL Phone User Interface None remote_phonebook data X name X ranges from 1 to 5 String within 99 characters Blank Description Configures the display name of the remote phone book item Example remote_phonebook data 1 name Xmyl Xmyl will be displayed on ...

Page 481: ...matched results on the touch screen 0 Disabled 1 Enabled Web User Interface Directory Remote Phone Book Incoming Outgoing Call Lookup Phone User Interface None features remote_phonebook flash_time 0 Integer from 3600 to 1296000 21600 Description Configures how often to refresh the local cache of the remote phone book If it is set to 3600 the IP phone will refresh the local cache of the remote phon...

Page 482: ...e None Phone User Interface None To specify access URL of the remote phone book via web user interface 1 Click on Directory Remote Phone Book 2 Enter the access URL in the Remote URL field 3 Enter the name in the Display Name field 4 Click Confirm to accept the change To configure incoming outgoing call lookup and update time interval via web user interface 1 Click on Directory Remote Phone Book 2...

Page 483: ...directory of the corporation using IP phones Therefore they do not have to maintain the directory locally Users can search and dial out from the LDAP directory and save LDAP entries to the local directory LDAP entries displayed on the IP phone are read only which cannot be added edited or deleted by users When an LDAP server is properly configured the IP phone can look up entries from the LDAP ser...

Page 484: ... component company Company or organization name telephoneNumber Office phone number mobile mobilephoneNumber Mobile or cellular phone number ipPhone IPphoneNumber Home phone number For more information on LDAP refer to LDAP Phonebook on Yealink IP Phones Procedure LDAP can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure LDAP Parameters ...

Page 485: ... mod _data p contacts LDAP q load Assign an LDAP key Navigate to http phoneIPAddress servlet m mod _data p dsskey q load Phone User Interface Assign an LDAP key Details of Configuration Parameters Parameters Permitted Values Default ldap enable 0 or 1 0 Description Enables or disables LDAP feature on the IP phone 0 Disabled 1 Enabled Web User Interface Directory LDAP Enable LDAP Phone User Interfa...

Page 486: ...ne touch screen Web User Interface Directory LDAP LDAP Name Filter Phone User Interface None ldap number_filter String within 99 characters Blank Description Configures the search criteria for LDAP contact numbers look up The symbol in the filter stands for any number The symbol in the filter stands for the number prefix entered by the user Example ldap number_filter telephoneNumber mobile ipPhone...

Page 487: ...between LDAP server and the IP phone port 636 is used by default Web User Interface Directory LDAP LDAP TLS Mode Phone User Interface None ldap host IP address or domain name Blank Description Configures the IP address or domain name of the LDAP server Example ldap host 192 168 1 20 Web User Interface Directory LDAP Server Address Phone User Interface None ldap port Integer from 1 to 65535 389 Des...

Page 488: ...igures the user name used to login the LDAP server This parameter can be left blank in case the server allows anonymous to login Otherwise you will need to provide the user name to login the LDAP server Example ldap user cn manager dc yealink dc cn Web User Interface Directory LDAP Username Phone User Interface None ldap password String within 99 characters Blank Description Configures the passwor...

Page 489: ...ace None ldap name_attr String within 99 characters Blank Description Configures the name attributes of each record to be returned by the LDAP server It compresses the search results You can configure multiple name attributes separated by spaces Example ldap name_attr cn sn This requires the cn and sn attributes set for each contact record on the LDAP server Web User Interface Directory LDAP LDAP ...

Page 490: ... screen The value must start with symbol Example ldap display_name cn The cn of the contact record is displayed on the touch screen Web User Interface Directory LDAP LDAP Display Name Phone User Interface None ldap version 2 or 3 3 Description Configures the LDAP protocol version supported by the IP phone Make sure the protocol value corresponds with the version assigned on the LDAP server Web Use...

Page 491: ...es or disables the IP phone to sort the search results in alphabetical order or numerical order 0 Disabled 1 Enabled Web User Interface Directory LDAP LDAP Sorting Results Phone User Interface None ldap incoming_call_special_search enable 0 or 1 0 Description Enables or disables the IP phone to search the telephone numbers starting with symbol and 00 from the LDAP server if the incoming phone numb...

Page 492: ...nterface None Phone User Interface None LDAP Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 775 Details of Configuration Parameters Parameters Permitted Values Default linekey X type programablekey X type expansion_module X key Y type 38 Refer to the following content Description Configures a DSS key as an LDAP key on the IP phone The digit...

Page 493: ... When Y 1 to 60 the default value is 0 NA Web User Interface DSSKey Line Key Programable Key Type Phone User Interface Settings Features DSS Keys Line Key X Type linekey X label expansion_module X key Y label String within 99 characters Blank Description Optional Configures the label displayed on the touch screen for each DSS key For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges ...

Page 494: ...web user interface 1 Click on DSSKey Line Key or Programable Key Ext Key 2 In the desired DSS key field select LDAP from the pull down list of Type 3 Optional Enter the string that will appear on the touch screen in the Label field 4 Click Confirm to accept the change To configure an LDAP key via phone user interface 1 Tap Settings Features DSS Keys 2 Tap the desired DSS key 3 Tap the Type field ...

Page 495: ...F key to interrupt and set up a conference call BLF Subscription IP phones support BLF using a SUBSCRIBE NOTIFY mechanism as specified in RFC 3265 This feature depends on support from a SIP server When the IP phone is configured to monitor a specific user it sends a SUBSCRIBE message to the server A NOTIFY message which includes XML in the message body is sent to the IP phone to inform the current...

Page 496: ...ent Length 534 xml version 1 0 dialog info xmlns urn ietf params xml ns dialog info version 3 state partial entity sip 1011 10 2 1 48 5060 dialog id 74 call id 0_2561109579 10 3 20 1 local tag 2778958897 remote tag 1132018898 direction recipient state confirmed state local identity sip 1011 10 2 1 48 5060 identity target uri sip 1011 10 2 1 48 5060 local remote identity sip 1010 10 2 1 48 5060 ide...

Page 497: ... blf subscribe_period Integer from 30 to 2147483647 1800 Description Configures the period in seconds of the BLF subscription for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 The IP phone is able to successfully refresh the SUBSCRIBE before expiration of the SUBSCRIBE dialog Web User Interface Account Advanced Subscribe Period Seconds Phone User Interface None a...

Page 498: ...58V T58A T56A X is equal to 1 for CP960 Web User Interface Account Advanced Out Dialog BLF Phone User Interface None To configure BLF subscription via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Enter the desired period of BLF subscription in the Subscribe Period Seconds field 4 Click Confirm to accept the change To configure out...

Page 499: ...o the BLF key visual alert for BLF pickup feature enables the supervisor to pick up the monitored user s incoming call by tapping the DPickup key The directed call pickup code must be configured in advance For more information on how to configure the directed call pickup code for the DPickup key refer to Directed Call Pickup on page 374 Procedure Configuration changes can be performed using the fo...

Page 500: ...tored user receives an incoming call 0 Disabled 1 Enabled Web User Interface Features Call Pickup Visual Alert for BLF Pickup Phone User Interface None features pickup blf_audio_enable 0 or 1 0 Description Enables or disables the IP phone to play an audio alert when the monitored user receives an incoming call 0 Disabled 1 Enabled Web User Interface Features Call Pickup Audio Alert for BLF Pickup ...

Page 501: ...o Busy Lamp Field BLF List on page 486 Expansion Module Key LED configured as a BLF key or a BLF List key and BLF LED Mode is set to 0 LED Status Description Solid green The monitored user is idle Fast flashing red 200ms The monitored user receives an incoming call Solid red The monitored user is dialing The monitored user is talking The monitored user s conversation is placed on hold This LED sta...

Page 502: ...d against the monitored user s phone number Off The monitored user is idle The monitored user does not exist Expansion Module Key LED configured as a BLF key or a BLF List key and BLF LED Mode is set to 3 LED Status Description Fast flashing green 200ms The monitored user receives an incoming call Solid red The monitored user is dialing The monitored user is talking The monitored user s conversati...

Page 503: ...uration Parameters Parameters Permitted Values Default features blf_led_mode 0 1 2 3 or 4 0 Description Configures BLF LED mode and provides five kinds of definition for the BLF BLF List key LED status Note It is only applicable to the expansion module EXP50 connected to SIP T58V T58A T56A IP phones For the Genband server you can set the value of this parameter to 4 Web User Interface Features Gen...

Page 504: ...more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 775 Procedure BLF key can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Assign a BLF key Parameters linekey X type expansion_module X key Y type linekey X line expansion_module X key Y line linekey X value expansion_module X key Y value linekey X pi...

Page 505: ...e keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 type 16 Default For line keys For SIP T58V T58A T56A IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For CP960 IP phones The default value of the line key 1 is 15 ...

Page 506: ...0 for SIP T58V T58A T56A Permitted Values 1 to 16 for SIP T58V T58A T56A 1 for CP960 1 Line 1 2 Line 2 16 Line 16 Example linekey 2 line 1 Web User Interface DSSKey Line Key Line Phone User Interface Settings Features DSS Keys Line Key X Account ID linekey X value expansion_module X key Y value String within 99 characters Blank Description Configures the phone number or extension of the monitored ...

Page 507: ...60 for SIP T58V T58A T56A Example line 2 pickup_value 88 Note This parameter only applies to BLF intercom feature Web User Interface DSSKey Line Key Extension Phone User Interface Settings Features DSS Keys Line Key X Extension linekey X label expansion_module X key Y label String within 99 characters Blank Description Optional Configures the label displayed on the touch screen for each DSS key Fo...

Page 508: ...he Type field 4 Tap BLF in the pop up dialog box 5 Tap the Account ID field 6 Tap the desired line in the pop up dialog box 7 Optional Enter the string that will appear on the touch screen in the Label field 8 Enter the phone number or extension you want to monitor in the Value field 9 Optional Enter the directed call pickup code in the Extension field 10 Tap to accept the change Busy Lamp Field B...

Page 509: ...0xx cfg Specify whether to automatically configure the BLF list keys Parameter phone_setting auto_blf_list_enable Configure the order of BLF list keys assigned automatically Parameter phone_setting blf_list_sequence_type Assign a BLF List key Parameters linekey X type expansion_module X key Y type linekey X line expansion_module X key Y line Web User Interface Configure BLF List Navigate to http p...

Page 510: ... assigned automatically 0 Line Key Ext Key 1 Ext Key Line Key Note It is not applicable to CP960 IP phones It works only if the value of the parameter phone_setting auto_blf_list_enable is set to 1 Enabled To assign Ext Key make sure the expansion module has been connected to the phone in advance Web User Interface None Phone User Interface None account X blf blf_list_uri String within 256 charact...

Page 511: ...e Phone User Interface None account X blf_list_barge_in_code String within 32 characters Blank Description Configures the feature access code for directed call pickup with barge in for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 blf_list_barge_in_code 33 Web User Interface Account Advanced BLF List Barge In Code Phone User Interface None accou...

Page 512: ..._module X key Y type 39 Refer to the following content Description Configures a DSS key as a BLF List key on the IP phone The digit 39 stands for the key type BLF List For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 type 39 Default For line keys For SIP T58V T...

Page 513: ... CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Permitted Values 1 to 16 for SIP T58V T58A T56A 1 for CP960 1 Line 1 2 Line 2 16 Line 16 Example linekey 1 line 1 Web User Interface DSSKey Line Key Line Phone User Interface Settings Features DSS Keys Line Key X Account ID To configure the BLF List settings via web user interface 1 Click on Account Advanced 2 Se...

Page 514: ... change To configure BLF List keys manually via web user interface 1 Click on DSSKey Line Key or Ext Key 2 In the desired DSS key field select BLF List from the pull down list of Type 3 Repeat the step 2 configure more BLF list keys 4 Click Confirm to accept the change Hide Feature Access Codes Hide Feature Access Codes feature enables the IP phone to display the feature name instead of ...

Page 515: ...g Configuration File y0000000000xx c fg Configure the hide feature access codes feature Parameter features hide_feature_access_codes enable Web User Interface Configure the hide feature access codes feature Navigate to http phoneIPAddress servlet m mod_d ata p features general q load Details of Configuration Parameter Parameter Permitted Values Default features hide_feature_access_codes enable 0 o...

Page 516: ... phones simultaneously The incoming call can be answered on any IP phone but not all A call that is active on one IP phone will be presented visually to other IP phones that share the call appearance IP phones support SCA using a SUBSCRIBE NOTIFY mechanism as specified in RFC 3265 The events used are call info for call appearance state notification line seize for the IP phone to ask to seize the l...

Page 517: ..._enable custom_softkey_talking url Assign a private hold key Parameters linekey X type expansion_module X key Y type linekey X label expansion_module X key Y label Web User Interface Configure the registration line type Configure the call pull feature access code Navigate to http phoneIPAddress servlet m mod_data p account adv q load acc 0 Configure the private hold soft key Navigate to http phone...

Page 518: ...ount X shared_line_callpull_code String within 32 characters Blank Description Configures the call pull feature access code to retrieve an existing call from another shared phone that is in active or public hold status for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Note It works only if the value of the parameter account X shared_line is set to 1 Shared Call A...

Page 519: ...511 characters Blank Description Configures the access URL of the custom file for the soft key presented on the touch screen when in the Talking state Example custom_softkey_talking url http 192 168 1 20 XMLfiles Talking xml During the auto provisioning process the IP phone connects to the provisioning server 192 168 1 20 and downloads the Talking state file from the XMLfiles directory Note It is ...

Page 520: ... 2 type 20 Default For line keys For SIP T58V T58A T56A IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For CP960 IP phones The default value of the line key 1 is 15 and the default value of the line key 2 30 is 0 For programable keys For SIP T58V T58A T56A IP phones When X 12 the default value is 0 NA When X 13 the default value is 0 NA When...

Page 521: ...nges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Web User Interface DSSKey Line Key Label Phone User Interface Settings Features DSS Keys Line Key X Label To configure the shared line settings on the primary phone via web user interface 1 Register the primary account e g 4609 ...

Page 522: ...elect Shared Call Appearance from the pull down list of Shared Line 3 Click Confirm to accept the change To configure the shared line settings on alternate phone via web user interface 1 Register the alternate account e g 4609_1 Enter the primary account 4609 in the Register Name field ...

Page 523: ...t of Shared Line 3 Click Confirm to accept the change To configure the call pull feature access code via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Enter the call pull feature access code e g 11 in the Call Pull Feature Access Code field ...

Page 524: ...the pull down list of Call States 4 Select Private Hold from the Unselected Softkeys column and then click The Private Hold appears in the Selected Softkeys column 5 Click Confirm to accept the change To configure a private hold key via web user interface 1 Click on DSSKey Line Key or Programable Key Ext Key 2 In the desired DSS key field select Private Hold from the pull down list of Type 3 Optio...

Page 525: ... screen and the power indicator LED slowly flashes red For more information on power indicator LED refer to Power Indicator LED on page 145 IP phones support both solicited and unsolicited MWI Unsolicited MWI Unsolicited MWI is a server related feature The IP phone sends a SUBSCRIBE message to the server for message summary updates The server sends a message summary NOTIFY within the subscription ...

Page 526: ... 0 Phone User Interface Configure the voice mail number on a per line basis Details of Configuration Parameters Parameters Permitted Values Default account X subscribe_mwi 0 or 1 0 Description Enables or disables the IP phone to subscribe the message waiting indicator for account X 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will send a SUBSCRIBE message to the server for message s...

Page 527: ...Web User Interface Account Advanced MWI Subscription Period Seconds Phone User Interface None account X subscribe_mwi_to_vm 0 or 1 0 Description Enables or disables the IP phone to subscribe the message waiting indicator to the voice mail number for account X 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone will subscribe the message waiting indicator to the account X X ranges from 1 t...

Page 528: ...MWI when receiving new voice messages 0 Disabled 1 Enabled X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Note It always works at the time of Unsolicited MWI at the time of solicited MWI MWI subscription feature should be configured in advance To present audio MWI you also need to set the value of the parameter features voice_mail_tone_enable to 1 Enabled in advance Web Use...

Page 529: ...ed account from the pull down list of Account 3 Select Enabled from the pull down list of Subscribe for MWI 4 Select the desired value from the pull down list of Subscribe MWI To Voice Mail 5 Enter the desired voice number in the Voice Mail field 6 Click Confirm to accept the change To configure the presentation of audio and visual MWI via web user interface 1 Click on Account Advanced 2 Select th...

Page 530: ...alink IP phones running old firmware version are all grouped into the channel 0 This is for compatibility with the old Yealink IP phones and third party devices 1 to 25 each corresponds to the Polycom s channel 1 to 25 respectively This is for compatibility with the Polycom IP phones 26 to 30 This is for separate communication among the Yealink IP phones running new firmware version new paging mec...

Page 531: ...meter multicast codec Configure the multicast IP address and port number for a paging list key Parameter multicast paging_address X ip_address Configure the channel of the multicast paging group for a paging list key Parameter multicast paging_address X channel Configure the multicast paging group name for a paging list key Parameter multicast paging_address X label Assign a multicast paging key P...

Page 532: ...te to http phoneIPAddress servlet m mod_ data p contacts multicastIP q load Assign a multicast paging key or a paging list key Navigate to http phoneIPAddress servlet m mod_ data p dsskey q load Phone User Interface Configure the multicast IP address and port number for a paging list key Configure the channel of the multicast paging group for a paging list key Configure the multicast paging group ...

Page 533: ...icast IP addresses range from 224 0 0 0 to 239 255 255 255 Web User Interface Directory Multicast IP Paging List Paging Address Phone User Interface Settings Features Paging List Option Edit Address multicast paging_address X label X ranges from 1 to 31 String Blank Description Configures the name of the multicast paging group to be displayed in the paging list It will be displayed on the touch sc...

Page 534: ... can receive the RTP stream Example multicast paging_address 1 channel 3 multicast paging_address 2 channel 5 Web User Interface Directory Multicast IP Paging List Channel Phone User Interface Settings Features Paging List Option Edit Channel Multicast Paging Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 775 Details of Configuration Parame...

Page 535: ... Interface Settings Features DSS Keys Line Key X Type linekey X value expansion_module X key Y value String within 99 characters Blank Description Configures the multicast IP address and port number For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 value 224 5 5...

Page 536: ...ekey X extension expansion_module X key Y extension String within 256 characters Blank Description Configures the channel of multicast paging group For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 extension 2 Note This parameter only applies to multicast paging...

Page 537: ... 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 type 66 Default For line keys For SIP T58V T58A T56A IP phones The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For CP960 IP phones The default value of the line key 1 is 15 and the default value of the line key 2 30 is 0 For programable keys For SIP T58V T58A T56A IP phones When X 1...

Page 538: ... to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Web User Interface DSSKey Line Key Label Phone User Interface Settings Features DSS Keys Line Key X Label To configure a codec for multicast paging via web user interface 1 Click on Features General Information 2 Select the desired codec from the pull down list of Multicast Codec 3 Click Confirm to accept the change To configure two sending multic...

Page 539: ... To configure a multicast paging key via web user interface 1 Click on DSSKey Line Key or Ext Key 2 In the desired DSS key field select Multicast Paging from the pull down list of Type 3 Enter the multicast IP address and port number in the Value field The valid multicast IP addresses range from 224 0 0 0 to 239 255 255 255 4 Optional Enter the string that will appear on the touch screen in the La...

Page 540: ...gramable Key Ext Key 2 In the desired DSS key field select Paging List from the pull down list of Type 3 Optional Enter the string that will appear on the touch screen in the Label field 4 Click Confirm to accept the change To configure a multicast paging key via phone user interface 1 Tap Settings Features DSS Keys 2 Tap the desired DSS key 3 Tap the Type field 4 Tap Key Event in the pop up dialo...

Page 541: ...tions of Paging Barge and Paging Priority Active Paging Barge This parameter defines the priority of the voice call in progress and decides how the IP phone handles the incoming multicast paging calls when there is already a voice call in progress If the value of the parameter is configured as disabled all incoming multicast paging calls will be automatically ignored If the value of the parameter ...

Page 542: ...riority Web User Interface Configure the listening multicast address Configure Paging Barge and Paging Priority Active features Navigate to http phoneIPAddress servlet m mo d_data p contacts multicastIP q load Details of Configuration Parameters Parameters Permitted Values Default multicast listen_address X ip_address X ranges from 1 to 31 IP address port Blank Description Configures the multicast...

Page 543: ...ble third party devices e g Cisco IP phones If it is set to 1 to 25 the IP phone can receive an RTP stream of the pre configured multicast address on the channel 1 to 25 respectively from Yealink or Polycom IP phones It it is set to 26 to 30 the IP phone can receive the RTP stream of the pre configured multicast address on the channel 26 to 30 respectively from Yealink IP phones Example multicast ...

Page 544: ...nabled If it is set to 0 Disabled the engaged audio device will be used when receiving the multicast paging calls Web User Interface None Phone User Interface None multicast receive_priority enable 0 or 1 1 Description Enables or disables the IP phone to handle the incoming multicast paging calls when there is an active multicast paging call on the IP phone 0 Disabled 1 Enabled If it is set to 0 D...

Page 545: ...r or same priority than this value and ignore that with a lower priority than this value when a voice video call is in progress Web User Interface Directory Multicast IP Paging Barge Phone User Interface None To configure multicast listening addresses via web user interface 1 Click on Directory Multicast IP 2 Select the desired value from the pull down list of Paging Barge 3 Select the desired val...

Page 546: ...ally there are 2 main methods to trigger a recording on a certain server We call them record and URL record Record is for the IP phone to send the server a SIP INFO message containing a specific header URL record is for the IP phone to send the server an HTTP GET message containing a specific URL The server processes these messages and decides to start or stop a recording Note Record When a user t...

Page 547: ...P 10 3 20 14 5060 branch z9hG4bK175716007 From 1009 sip 1009 10 2 1 48 5060 tag 1385842459 To sip 1006 10 2 1 48 5060 tag 2383911905 Call ID 0_1289812066 10 3 20 14 CSeq 3 INFO Contact sip 1009 10 3 20 14 5060 Max Forwards 70 User Agent Yealink T58 58 80 0 5 Record off Content Length 0 URL Record When a user taps a URL record key for the first time during a call the IP phone sends an HTTP GET mess...

Page 548: ...d key for the second time the IP phone sends an HTTP GET message to the server and then the server will respond with a 200 OK message Example of a 200 OK message YealinkIPPhoneText Title Title Text The recording session is successfully stopped Text YealinkIPPhoneText Procedure Record or URL record key can be configured using the following methods Central Provisioning Configuration File y0000000000...

Page 549: ...mitted Values Default linekey X type expansion_module X key Y type 25 Refer to the following content Description Configures a DSS key as a record key on the IP phone The digit 25 stands for the key type Record For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Example linekey 2 ty...

Page 550: ...screen for each DSS key For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges from 1 to 60 for SIP T58V T58A T56A Web User Interface DSSKey Line Key Label Phone User Interface Settings Features DSS Keys Line Key X Label URL Record Key Parameters Permitted Values Default linekey X type expansion_module X key Y type 35 R...

Page 551: ...1 to 60 the default value is 0 NA Web User Interface DSSKey Line Key Type Phone User Interface Settings Features DSS Keys Line Key X Type linekey X value expansion_module X key Y value String within 99 characters Blank Description Configures the URL to record a call For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ranges from 1 to 30 for CP960 For ext keys X ranges from 1 to 3 Y ranges...

Page 552: ...rface DSSKey Line Key Label Phone User Interface Settings Features DSS Keys Line Key X Label To configure a record key via web user interface 1 Click on DSSKey Line Key or Ext Key 2 In the desired DSS key field select Record from the pull down list of Type 3 Optional Enter the string that will appear on the touch screen in the Label field 4 Click Confirm to accept the change To configure a URL rec...

Page 553: ...n the Label field 8 Tap to accept the change To configure a URL record key via phone user interface 1 Tap Settings Features DSS Keys 2 Tap the desired DSS key 3 Tap the Type field 4 Tap URL Record in the pop up dialog box 5 Optional Enter the string that will appear on the touch screen in the Label field 6 Enter the URL in the Value field 7 Tap to accept the change Hot Desking Hot desking originat...

Page 554: ...desking dsskey_register_name_enable hotdesking dsskey_username_enable hotdesking dsskey_password_enable hotdesking dsskey_sip_server_enable hotdesking dsskey_outbound_enable Assign a hot desking key Parameters linekey X type programablekey X type expansion_module X key Y type linekey X label expansion_module X key Y label Web User Interface Assign a hot desking key Navigate to http phoneIPAddress ...

Page 555: ...ce None Phone User Interface None hotdesking dsskey_password_enable 0 or 1 1 Description Enables or disables the IP phone to provide input field of password on the hot desking login wizard when tapping the Hot Desking key 0 Disabled 1 Enabled Web User Interface None Phone User Interface None hotdesking dsskey_sip_server_enable 0 or 1 0 Description Enables or disables the IP phone to provide input ...

Page 556: ...tion on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 775 Details of Configuration Parameters Parameters Permitted Values Default linekey X type programablekey X type expansion_module X key Y type 34 Refer to the following content Description Configures a DSS key as a hot desking key on the IP phone The digit 34 stands for the key type Hot Desking For line keys X ran...

Page 557: ...58V T58A T56A IP phones When Y 1 to 60 the default value is 0 NA Web User Interface DSSKey Line Key Programable Key Type Phone User Interface Settings Features DSS Keys Line Key X Type linekey X label expansion_module X key Y label String within 99 characters Blank Description Optional Configures the label displayed on the touch screen for each DSS key For line keys X ranges from 1 to 27 for SIP T...

Page 558: ...in the pop up dialog box 5 Tap the Key Type field 6 Tap Hot Desking in the pop up dialog box 7 Optional Enter the string that will appear on the touch screen in the Label field 8 Tap to accept the change Logon Wizard Logon wizard allows IP phones to provide the logon wizard during the first startup Note Procedure Logon wizard can be configured using the following methods Central Provisioning Confi...

Page 559: ...es the IP phone to provide the logon wizard during the first startup 0 Disabled 1 Enabled Note It works only if there is no registered account on the IP phone Web User Interface Features General Information Logon Wizard Phone User Interface None hotdesking startup_register_name_enable 0 or 1 0 Description Enables or disables the IP phone to provide input field of register name on the logon wizard ...

Page 560: ...password_enable 0 or 1 1 Description Enables or disables the IP phone to provide input field of password on the logon wizard during the first startup 0 Disabled 1 Enabled Note It works only if there is no registered account on the IP phone and the value of the parameter phone_setting logon_wizard is set to 1 Enabled Web User Interface None Phone User Interface None hotdesking startup_sip_server_en...

Page 561: ...hone to provide input field of outbound server on the logon wizard during the first startup 0 Disabled 1 Enabled Note It works only if there is no registered account on the IP phone and the value of the parameter phone_setting logon_wizard is set to 1 Enabled Web User Interface None Phone User Interface None To configure logon wizard feature via web user interface 1 Click on Features General Infor...

Page 562: ...en DND The valid URL format is http s serverIPAddress help xml The following table lists the pre defined events for action URL Event Description Setup Completed When the IP phone completes startup Registered When the IP phone successfully registers an account Unregistered When the IP phone logs off the registered account Register Failed When the IP phone fails to register an account Off Hook When ...

Page 563: ...a call Attended Transfer When the IP phone performs the semi attended attended transfer Hold When the IP phone places a call on hold UnHold When the IP phone resumes a hold call Held When a call of the IP phone is held UnHeld When a held call is resumed Mute When the IP phone mutes a call UnMute When the IP phone unmutes a call Missed Call When the IP phone misses a call IP Changed When the IP add...

Page 564: ...iable name can be customized by users while the variable value is pre defined For example a URL http 192 168 1 10 help xml mac mac is specified for the event Mute mac will be dynamically replaced with the MAC address of the IP phone when the IP phone mutes a call The following table lists pre defined variable values Variable Value Description mac The MAC address of the IP phone ip The IP address o...

Page 565: ...ll_id The call id of the active call callerID The display name of the caller when the IP phone receives an incoming call calledNumber The phone number of the callee when the IP phone places a call Procedure Action URL can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure action URL Parameters action_url setup_completed action_url register...

Page 566: ...inated action_url busy_to_idle action_url idle_to_busy action_url ip_change action_url forward_incoming_call action_url reject_incoming_call action_url answer_new_incoming_call action_url transfer_finished action_url transfer_failed action_url setup_autop_finish action_url call_waiting_on action_url call_waiting_off action_url headset action_url handfree action_url cancel_callout action_url remote...

Page 567: ...alue Valid variable values are mac ip model firmware active_url active_user active_host local remote display_local display_remote call_id callerID calledNumber Example action_url setup_completed http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Setup Completed Phone User Interface None action_url registered URL within 511 characters Blank Description Configures the action URL...

Page 568: ...User Interface Features Action URL Unregistered Phone User Interface None action_url register_failed URL within 511 characters Blank Description Configures the action URL the IP phone sends after a register failed Example action_url register_failed http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Register Failed Phone User Interface None action_url off_hook URL within 511 ch...

Page 569: ...nes Web User Interface Features Action URL On Hook Phone User Interface None action_url incoming_call URL within 511 characters Blank Description Configures the action URL the IP phone sends when receiving an incoming call Example action_url incoming_call http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Incoming Call Phone User Interface None action_url outgoing_call URL wit...

Page 570: ...Web User Interface Features Action URL Established Phone User Interface None action_url dnd_on URL within 511 characters Blank Description Configures the action URL the IP phone sends when DND feature is enabled Example action_url dnd_on http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Open DND Phone User Interface None action_url dnd_off URL within 511 characters Blank Desc...

Page 571: ...ction_url always_fwd_off URL within 511 characters Blank Description Configures the action URL the IP phone sends when always forward feature is disabled Example action_url always_fwd_off http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Close Always Forward Phone User Interface None action_url busy_fwd_on URL within 511 characters Blank Description Configures the action URL ...

Page 572: ...aracters Blank Description Configures the action URL the IP phone sends when no answer forward feature is enabled Example action_url no_answer_fwd_on http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Open NoAnswer Forward Phone User Interface None action_url no_answer_fwd_off URL within 511 characters Blank Description Configures the action URL the IP phone sends when no answ...

Page 573: ...RL the IP phone sends when performing a blind transfer Example action_url blind_transfer_call http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Blind Transfer Phone User Interface None action_url attended_transfer_call URL within 511 characters Blank Description Configures the action URL the IP phone sends when performing an attended semi attended transfer Example action_url ...

Page 574: ... the action URL the IP phone sends when resuming a hold call Example action_url unhold http 192 168 0 20 help xml IP ip Web User Interface Features Action URL UnHold Phone User Interface None action_url held URL within 511 characters Blank Description Configures the action URL the IP phone sends when a call is held Example action_url held http 192 168 0 20 help xml IP ip Web User Interface None Ph...

Page 575: ...P ip Web User Interface Features Action URL Mute Phone User Interface None action_url unmute URL within 511 characters Blank Description Configures the action URL the IP phone sends when un muting a call Example action_url unmute http 192 168 0 20 help xml IP ip Web User Interface Features Action URL UnMute Phone User Interface None action_url missed_call URL within 511 characters Blank Descriptio...

Page 576: ... User Interface None action_url busy_to_idle URL within 511 characters Blank Description Configures the action URL the IP phone sends when changing the state of the IP phone from busy to idle Example action_url busy_to_idle http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Busy To Idle Phone User Interface None action_url idle_to_busy URL within 511 characters Blank Descripti...

Page 577: ..._incoming_call URL within 511 characters Blank Description Configures the action URL the IP phone sends when forwarding an incoming call Example action_url forward_incoming_call http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Forward Incoming Call Phone User Interface None action_url reject_incoming_call URL within 511 characters Blank Description Configures the action URL ...

Page 578: ...finished URL within 511 characters Blank Description Configures the action URL the IP phone sends when completing a call transfer Example action_url transfer_finished http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Transfer Finished Phone User Interface None action_url transfer_failed URL within 511 characters Blank Description Configures the action URL the IP phone sends w...

Page 579: ...igures the action URL the IP phone sends when call waiting feature is enabled Example action_url call_waiting_on http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Open Call Waiting Phone User Interface None action_url call_waiting_off URL within 511 characters Blank Description Configures the action URL the IP phone sends when call waiting feature is disabled Example action_u...

Page 580: ...es the action URL the IP phone sends when pressing the Speakerphone key Example action_url handfree http 192 168 0 20 help xml IP ip Note It is not applicable to CP960 IP phones Web User Interface Features Action URL Handfree Phone User Interface None action_url cancel_callout URL within 511 characters Blank Description Configures the action URL the IP phone sends when cancelling the outgoing call...

Page 581: ...terface None action_url call_remote_canceled URL within 511 characters Blank Description Configures the action URL the IP phone sends when the remote party cancels the outgoing call in the ringing state Example action_url call_remote_canceled http 192 168 0 20 help xml IP ip Web User Interface Features Action URL Call Remote Canceled Phone User Interface None To configure action URL via web user i...

Page 582: ... named as key and variable value which are separated by This method is especially useful for users always working in the small office home office where a secure firewall may prevent the HTTP or HTTPS GET request from the external network Note Example of a SIP Notify with the variable value SPEAKER Message Header NOTIFY sip 3583 10 2 40 10 5062 SIP 2 0 Via SIP 2 0 UDP 10 2 40 27 5063 branch z9hG4bK...

Page 583: ...call F_HOLD HOLD Place an active call on hold F_CONFERENCE Tap the Conference soft key not applicable to CP960 IP phones Cancel CANCEL X Cancel actions or reject incoming calls or end a call 0 9 POUND Press the keypad 0 9 or not applicable to CP960 IP phones L1 LX Tap the line keys X 27 MSG Press the MESSAGE key not applicable to CP960 IP phones HEADSET Press the HEADSET key not applicable to CP96...

Page 584: ...attended attended transfer to xxx BTrans xxx Perform a blind transfer to xxx CALLEND CallEnd End a call CallWaitingOn Activate the call waiting feature CallWaitingOff Deactivate the call waiting feature AlwaysFwdOn BusyFwdOn NoAnswF wdOn xxx n Activate an always busy no answer forward feature to xxx for the IP phone xxx means the destination number The valid value of n means the duration time seco...

Page 585: ...firmware version registration DND or forward configuration information The valid value of x is 0 or 1 0 means you do not need to get configuration information 1 means you want to get configuration information Note The valid URI is http s phoneIPAddress servlet phonecfg get accounts x dnd x fw x Example http 10 10 20 10 servlet phonecfg get acc ounts 1 dnd 0 fw 1 Note The variable value is not appl...

Page 586: ...eceive and handle the URI from any IP address If you are using SIP NOTIFY message method you do not need to specify the trusted IP address for action URI But you should enable the IP phone to receive the action URI requests When the IP phone receives a SIP NOTIFY message with the Event ACTION URI header from a SIP proxy server for the first time the LCD screen also prompts the message Allow remote...

Page 587: ...bles or disables the phone to pop up the Allow Remote Control prompt 0 Disabled 1 Enabled If it is set to 0 Disabled the phone will not pop up the Allow Remote Control prompt when receiving an HTTP or HTTPS GET request or receiving a SIP NOTIFY message with the Event ACTION URI header The phone will directly perform the specified action Note It works only if the value of the parameter features act...

Page 588: ...ly if the value of the parameter features action_uri enable is set to 1 Enabled Web User Interface Features Remote Control Action URI allow IP List Phone User Interface None To configure the trusted IP address es for action URI via web user interface 1 Click on Features Remote Control 2 Enter the IP address or any in the Action URI allow IP List field Multiple IP addresses are separated by commas ...

Page 589: ...screen display the IP phone may prompt you to enter the user name and password of the administrator if web browser does not remember the user name and password for web user interface login Note To capture the current screen of the phone 1 Enter request URI e g http 10 10 20 233 servlet m mod_action command screenshot in the browser s address bar and press the Enter key on the keyboard 2 Do one of ...

Page 590: ... To place a call via web user interface 1 Click on Directory Phone Call Info 2 Select the desired account from the pull down list of Outgoing Identity 3 Enter the callee s number in the Dial Number field 4 Click Dial to dial out the number The web user interface prompts Call Success and the phone will automatically dial out the number You can click Cancel to end the call If it is the first time yo...

Page 591: ...mary to the secondary server Therefore if you want to use this mode the server must be configured with a domain name Fallback In this mode a second less featured call server with SIP capability takes over call control to provide basic calling capability but without some advanced features for example shared line and MWI offered by the working server IP phones support configuration of two servers pe...

Page 592: ... server e g 192 168 1 14 backs up a primary server when the primary server fails and offers the same functionality as the primary server Fallback Server Server 2 is configured with the IP address of the fallback server For example 192 168 1 15 A fallback server offers less functionality than the working server Outgoing Call When the Working Server Connection Fails When a user initiates a call the ...

Page 593: ...As soon as the primary server registration succeeds it returns to being the working server Registration methods of the fallback mode include not applicable to outbound proxy servers Concurrent registration default The IP phone registers to SIP server 1 and SIP server 2 working server and fallback server at the same time Note that although the IP phone registers to two SIP servers only one server w...

Page 594: ...ace Configure the server redundancy on the IP phone Navigate to http phoneIPAddress servlet m mod_d ata p account register q load acc 0 Details of Configuration Parameters Parameters Permitted Values Default account X sip_server Y address Y ranges from 1 to 2 String within 256 characters Blank Description Configures the IP address or domain name of the SIP server Y that accepts registrations for a...

Page 595: ...r Y Port Phone User Interface None account X sip_server Y expires Y ranges from 1 to 2 Integer from 30 to 2147483647 3600 Description Configures the registration expiration time in seconds of the SIP server Y for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 sip_server 1 expires 3600 Web User Interface Account Register SIP Server Y Server Expire...

Page 596: ... directly send the requests to the secondary server If it is set to 1 Enabled the IP phone will register to the secondary server first and then send the requests to it X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface None Phone User Interface None account X outbound_proxy_enable 0 or 1 0 Description Enables or disables the IP phone to send requests to the o...

Page 597: ...rver Y Phone User Interface Settings Advanced default password admin Accounts Outbound ProxyY account X outbound_proxy Y port Y ranges from 1 to 2 Integer from 0 to 65535 5060 Description Configures the port of the outbound proxy server Y for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 outbound_proxy 1 port 5060 Note It works only if the value...

Page 598: ...V T58A T56A X is equal to 1 for CP960 Note It works only if the value of the parameter account X fallback redundancy_type is set to 1 Successive Registration It is not applicable to outbound proxy servers Web User Interface None Phone User Interface None account X outbound_proxy_fallback_interval Integer from 0 to 65535 3600 Description Configures the time interval in seconds for the IP phone to d...

Page 599: ...es the phone will retry to send requests to the primary server 3 duration the IP phone will send requests to the last registered server first If the time defined by the parameter account X sip_server Y failback_timeout expires the phone will retry to send requests to the primary server X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Note DNSTTL Registration and duration mode...

Page 600: ...face None To configure server redundancy for fallback purpose via web user interface 1 Click on Account Register 2 Select the desired account from the pull down list of Account 3 Configure registration parameters of the selected account in the corresponding fields 4 Configure parameters of SIP server 1 and SIP server 2 in the corresponding fields 5 If you use outbound proxy servers do the followin...

Page 601: ...ver redundancy for failover purpose via web user interface 1 Click on Account Register 2 Select the desired account from the pull down list of Account 3 Configure registration parameters of the selected account in the corresponding fields 4 Configure parameters of the SIP server 1 or SIP server 2 in the corresponding fields You must set the port of SIP server to 0 for NAPTR SRV and A queries ...

Page 602: ...list of Transport 6 If you use outbound proxy servers do the following 1 Select Enabled from the pull down list of Enable Outbound Proxy Server 2 Configure parameters of outbound proxy server 1 2 in the corresponding fields You must set the port of outbound proxy server to 0 for NAPTR SRV and A queries ...

Page 603: ...NS query for the IP phone to resolve the domain name e g yealink pbx com of working server into the IP address port and transport protocol NAPTR Naming Authority Pointer First the IP phone sends NAPTR query to get the NAPTR pointer and transport protocol Example of NAPTR records order pref flags service regexp replacement IN NAPTR 90 50 s SIP D2T _sip _tcp yealink pbx com IN NAPTR 100 50 s SIP D2U...

Page 604: ...used to differentiate the preference The preference is from highest to lowest Keep the same to load balance Port Identify the port number to be used Target Identify the actual host for an A query SRV query returns two records The two SRV records point to different hosts and have the same priority 0 The weight of the second record is higher than the first one so the second record will be picked fir...

Page 605: ...TR If the value of this parameter is set to 3 DNS NAPTR the value of the parameter account X sip_server Y address is set to a host name and the value of the parameter account X sip_server Y port is set to 0 the IP phone will perform the DNS NAPTR and SRV queries for the transport protocol ports and servers If the value of this parameter is set to 3 DNS NAPTR the value of the parameter account X si...

Page 606: ...ll behave as follows to resolve domain name of the server The IP phone performs a DNS query to resolve the domain name from the DNS server If the DNS query returns no results for the domain name or the returned record cannot be contacted the values in the static DNS cache if configured are used when their configured time intervals are not elapsed If the configured time interval is elapsed the IP p...

Page 607: ...che_naptr X service dns_cache_naptr X ttl dns_cache_srv X name dns_cache_srv X port dns_cache_srv X priority dns_cache_srv X target dns_cache_srv X weight dns_cache_srv X ttl dns_cache_a X name dns_cache_a X ip dns_cache_a X ttl MAC cfg Configure the IP phone whether to cache the additional DNS records Parameter account X dns_cache_type Configure the IP phone whether to use static DNS cache prefer...

Page 608: ...ever is in the replacement field S Do an SRV lookup next A Do an A lookup next U No need to do a DNS query next P Service custom by the user Example dns_cache_naptr 1 flags S Note For more details of the permitted flags refer to RFC 2915 Web User Interface None Phone User Interface None dns_cache_naptr X order X ranges from 1 to 12 Integer from 0 to 65535 0 Description Configures the order of NAPT...

Page 609: ... User Interface None Phone User Interface None dns_cache_naptr X replace X ranges from 1 to 12 Domain name with SRV prefix Blank Description Configures a domain name to be used for the next SRV query in NAPTR record X Example dns_cache_naptr 1 replace _sip _tcp yealink pbx com Web User Interface None Phone User Interface None dns_cache_naptr X service X ranges from 1 to 12 String within 32 charact...

Page 610: ...interval in seconds that NAPTR record X may be cached before the record should be consulted again Example dns_cache_naptr 1 ttl 3600 Web User Interface None Phone User Interface None dns_cache_srv X name X ranges from 1 to 12 Domain name with SRV prefix Blank Description Configures the domain name in SRV record X Example dns_cache_srv 1 name _sip _tcp yealink pbx com Web User Interface None Phone ...

Page 611: ...V record with the priority value 0 is more preferred than that with the priority value 1 because 0 is lower than 1 Note For more information refer to RFC 2782 Web User Interface None Phone User Interface None dns_cache_srv X target X ranges from 1 to 12 Domain name Blank Description Configures the domain name of the target host for an A query in SRV record X Example dns_cache_srv 1 target server1 ...

Page 612: ...one User Interface None dns_cache_srv X ttl X ranges from 1 to 12 Integer from 30 to 2147483647 300 Description Configures the time interval in seconds that SRV record X may be cached before the record should be consulted again Example dns_cache_srv 1 ttl 3600 Web User Interface None Phone User Interface None dns_cache_a X name X ranges from 1 to 12 Domain name Blank Description Configures the dom...

Page 613: ...uld be consulted again Example dns_cache_a 1 ttl 3600 Web User Interface None Phone User Interface None account X dns_cache_type 0 1 or 2 1 Description Configures whether the IP phone uses the DNS cache for domain name resolution of the server and caches the additional DNS records for account X 0 Perform real time DNS query rather than using DNS cache 1 Use DNS cache but do not cache the additiona...

Page 614: ...th RFC 1889 RTP A Transport Protocol for Real Time Applications and the updated RFC 3550 It treats all RTP streams as bi directional from a control perspective and expects that both RTP end points will negotiate the respective destination IP addresses and ports You can specify the IP phone s RTP port range Since the IP phone supports conferencing and multiple RTP streams it can use several ports c...

Page 615: ...etwork Advanced Local RTP Port Min RTP Port 1 65535 Phone User Interface None static network port max_rtpport Integer from 1 to 65535 12780 Description Configures the maximum local RTP port Note The value of the maximum local RTP port cannot be less than that of the minimum local RTP port configured by the parameter static network port min_rtpport If you change this parameter the IP phone will reb...

Page 616: ...nism that encompasses secure auto configuration of a CPE Customer Premises Equipment and incorporates other CPE management functions into a common framework TR 069 uses common transport mechanisms HTTP and HTTPS for communication between CPE and ACS Auto Configuration Servers The HTTP S messages contain XML RPC methods defined in the standard for configuration and management of the CPE TR 069 is i...

Page 617: ... causes the CPE to reboot Download This method is used to cause the CPE to download a specified file from the designated location File types supported by IP phones are Firmware Image Configuration File Upload This method is used to cause the CPE to upload a specified file to the designated location File types supported by IP phones are Configuration File Log File ScheduleInform This method is used...

Page 618: ...mentserver url static managementserver connectio n_request_username static managementserver connectio n_request_password static managementserver periodic_in form_enable static managementserver periodic_in form_interval Web User Interface Configure TR 069 feature Navigate to http phoneIPAddress servlet m mod_data p settings tr069 q l oad Details of Configuration Parameters Parameters Permitted Valu...

Page 619: ...Description Configures the password for the IP phone to authenticate with the ACS Auto Configuration Servers Leave it blank if no authentication is required Example static managementserver password tr69 Web User Interface Settings TR069 ACS Password Phone User Interface None static managementserver url URL within 511 characters Blank Description Configures the access URL of the ACS Auto Configurat...

Page 620: ...TR069 Connection Request Username Phone User Interface None static managementserver connection_reques t_password String within 64 characters Blank Description Configures the password for the IP phone to authenticate the incoming connection requests of the ACS Auto Configuration Servers Example static managementserver connection_request_password acspwd Web User Interface Settings TR069 Connection R...

Page 621: ...meter static managementserver periodic_inform_enable is set to 1 Enabled Web User Interface Settings TR069 Periodic Inform Interval seconds Phone User Interface None To configure TR 069 via web user interface 1 Click on Settings TR069 2 Select Enabled from the pull down list of Enable TR069 3 Enter the user name and password authenticated by the ACS in the ACS Username and ACS Password fields 4 En...

Page 622: ...ide for SIP T5 Series Smart Media Phones 600 7 Enter the user name and password authenticated by the IP phone in the Connection Request Username and Connection Request Password fields 8 Click Confirm to accept the change ...

Page 623: ...hnology DTMF Voice Quality Monitoring VQM Redial Tone Redial tone allows IP phones to continue to play the dial tone after inputting the preset numbers on the pre dialing screen It is not applicable to CP960 IP phones Procedure Redial tone can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure redial tone feature Parameter features redial_...

Page 624: ...123 on the pre dialing screen If it is left blank the IP phone will not play the dial tone after inputting numbers on the pre dialing screen Note It is not applicable to CP960 IP phones Web User Interface Features Audio Redial Tone Phone User Interface None To configure redial tone via web user interface 1 Click on Features Audio 2 Enter the desired value in the Redial Tone field 3 Click Confirm t...

Page 625: ...g tone Parameter ringtone url Delete all custom ring tone files Parameter ringtone delete MAC cfg Configure a ring tone on a per line basis Parameter account X ringtone ring_type Web User Interface Upload the custom ring tones Configure a ring tone for the IP phone Navigate to http phoneIPAddress servlet m mod_ data p settings preference q load Configure a ring tone on a per line basis Navigate to...

Page 626: ...erface Settings Basic Sound Ring Tones Common account X ringtone ring_type Refer to the following content Common Description Configures a ring tone for account X Permitted Values Common Ring1 wav Ring2 wav Ring3 wav Ring4 wav Ring5 wav Ring6 wav Ring7 wav Ring8 wav Silent wav Splash wav or custom ring tone name e g Customring wav X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP9...

Page 627: ...g wav Web User Interface Settings Preference Upload Ringtone Phone User Interface None ringtone delete http localhost all Blank Description Delete all custom ring tone files Example ringtone delete http localhost all Web User Interface None Phone User Interface None To upload a custom ring tone via web user interface 1 Click on Settings Preference 2 In the Upload Ringtone field click Browse to loc...

Page 628: ...r the phone via web user interface 1 Click on Settings Preference 2 Select the desired ring tone from the pull down list of Ring Type 3 Click Confirm to accept the change To change the ring tone for the account via web user interface 1 Click on Account Basic 2 Select the desire account from the pull down list of Account 3 Select the desired ring tone from the pull down list of Ring Type ...

Page 629: ...unt will use the ring tone selected for the phone 4 Tap to accept the change Distinctive Ring Tones Distinctive ring tones allows certain incoming calls to trigger IP phones to play distinctive ring tones The IP phone inspects the INVITE request for an Alert Info header when receiving an incoming call If the INVITE request contains an Alert Info header the IP phone strips out the URL or keyword pa...

Page 630: ...sponding ring tone Value of N Ring Tone features alert_info_tone 1 Ring Tone features alert_info_tone 0 1 Bellcore dr1 Ring1 wav 2 Bellcore dr2 Ring2 wav 3 Bellcore dr3 Ring3 wav 4 Bellcore dr4 Ring4 wav 5 Bellcore dr5 Ring5 wav 6 Ring6 wav 7 Ring7 wav 8 Ring8 wav 9 Silent wav 10 Splash wav N 1 or N 10 Ring1 wav Examples Alert Info http 127 0 0 1 Bellcore dr1 Alert Info test Bellcore dr1 Alert Inf...

Page 631: ...00 525 Ringing Long 630 800 1025 Silent 2975 4000 4400 Bellcore dr4 4 Ringing Short 200 300 525 Silent 145 200 525 Ringing Long 800 1000 1100 Silent 145 200 525 Ringing Short 200 300 525 Silent 2975 4000 4400 Bellcore dr5 5 Ringing 450 500 550 Note 2 Alert Info ringtone N or Alert Info MyMelodyN When the Alter Info header contains the keyword ringtone N or MyMolodyN the IP phone will play the corr...

Page 632: ...ing tone file from the URL and then play the remote ring tone if the value of the parameter account X alert_info_url_enable is set to 1 or the item called Distinctive Ring Tones on the web user interface is Enabled or play the preconfigured local ring tone in about 10 seconds if the value of the parameter account X alert_info_url_enable is set to 0 or if the IP phone fails to download the remote r...

Page 633: ...the phone plays a warning tone to alert the user before answering the incoming call For more information on Enable auto answer tone refer to Auto Answer on page 292 Note Procedure Distinctive ring tones can be configured using the following methods Central Provisioning Configuration File MAC cfg Configure distinctive ring tones Parameter account X alert_info_url_enable y0000000000xx c fg Configure...

Page 634: ...ader for account X 0 Disabled 1 Enabled X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Account Advanced Distinctive Ring Tones Phone User Interface None features alert_info_tone 0 or 1 0 Description Enables or disables the IP phone to map the keywords in the Alert info header to the specified Bellcore ring tones 0 Disabled 1 Enabled Web User Interface Non...

Page 635: ...tion Configures the desired ring tones for each internal ringer text The value ranges from 1 to 10 the digit stands for the appropriate ring tone 1 Ring1 wav 2 Ring2 wav 3 Ring3 wav 4 Ring4 wav 5 Ring5 wav 6 Ring6 wav 7 Ring7 wav 8 Ring8 wav 9 Silent wav 10 Splash wav Web User Interface Settings Ring Internal Ringer File Phone User Interface None To configure distinctive ring tones via web user in...

Page 636: ...gure the internal ringer text and internal ringer file via web user interface 1 Click on Settings Ring 2 Enter the keywords in the Internal Ringer Text fields 3 Select the desired ring tones for each text from the pull down lists of Internal Ringer File 4 Click Confirm to accept the change Tones When receiving a message the IP phone will play a warning tone You can customize tones or ...

Page 637: ...r IP phones Australia Austria Brazil Belgium China Czech Denmark Finland France Germany Great Britain Greece Hungary Lithuania India Italy Japan Mexico New Zealand Netherlands Norway Portugal Spain Switzerland Sweden Russia United States Chile Czech ETSI Configured tones can be heard on IP phones for the following conditions Condition Description Dial When on the pre dialing screen not applicable ...

Page 638: ...tter When receiving a voice mail For more information on voice mail tone refer to Voice Mail Tone Auto Answer When automatically answering a call For more information on auto answer refer to Auto Answer Procedure Tones can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the tones for the IP phone Parameters voice tone country voice tone...

Page 639: ... None voice tone dial String Blank Description Customizes the dial tone tonelist element element element Where element Freq1 Freq2 Freq3 Freq4 Duration Freq the frequency of the tone ranges from 200 to 4000Hz If it is set to 0Hz it means the tone is not played A tone is comprised of at most four different frequencies Duration the duration in milliseconds of the dial tone ranges from 0 to 30000ms Y...

Page 640: ...tings Tones Secondary Dial Phone User Interface None voice tone ring String Blank Description Customizes the ringback tone The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the value of the parameter voice tone country is set to Custom Web User Interface Settings Tones Ring Back Phone User Interface None voice to...

Page 641: ...ing String Blank Description Customizes the call waiting tone The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the value of the parameter voice tone country is set to Custom Web User Interface Settings Tones Call Waiting Phone User Interface None voice tone dialrecall String Blank Description Customizes the call...

Page 642: ...ace None voice tone stutter String Blank Description Customizes the tone when the IP phone receives a voice mail The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the value of the parameter voice tone country is set to Custom Web User Interface Settings Tones Stutter Phone User Interface None voice tone autoanswe...

Page 643: ... You can customize the warning tone or select specialized tone sets vary from country to country for your IP phone For more information refer to Tones on page 614 Procedure Voice mail tone can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure whether to play a warning tone when the IP phone receives a new voice mail Parameter features voi...

Page 644: ...e Mail Tone Phone User Interface None To configure voice mail tone via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Voice Mail Tone 3 Click Confirm to accept the change Ringer Device for Headset The IP phones support either or both speaker and headset ringer devices Ringer Device for Headset feature allows users to configure which...

Page 645: ...one Parameter features ringer_device is_use_headset Web User Interface Configure the ringer device for the IP phone Navigate to http phoneIPAddress servlet m mod_data p features audio q load Details of Configuration Parameter Parameter Permitted Values Default features ringer_device is_use_headset 0 1 or 2 0 Description Configures the ringer device for the IP phone 0 Use Speaker 1 Use Headset 2 Us...

Page 646: ...cally connected to the IP phone This feature is especially useful for permanent or full time headset users Note Procedure Headset prior can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure headset prior Parameter features headset_prior Web User Interface Configure headset prior Navigate to http phoneIPAddress servlet m mod_data p feature...

Page 647: ...e Speakerphone key or the HEADSET key except off hook If it is set to 1 Enabled the headset mode will not be deactivated until the user presses the HEADSET key again Note It is not applicable to CP960 IP phones Web User Interface Features General Information Headset Prior Phone User Interface None To configure headset prior via web user interface 1 Click on Features General Information 2 Select th...

Page 648: ...res headset_training Web User Interface Configure dual headset Navigate to http phoneIPAddress servlet m mod_data p features general q load Details of the Configuration Parameter Parameter Permitted Values Default features headset_training 0 or 1 0 Description Enables or disables dual headset feature 0 Disabled 1 Enabled If it is set to 1 Enabled users can use two headsets on one phone When the IP...

Page 649: ...rm to accept the change Sending Volume Sending volume allows user to adjust the sending volume of currently engaged audio devices handset speakerphone or headset when the phone is in use Procedure Sending volume can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the sending volume of the speaker Parameter voice handfree_send Configure ...

Page 650: ...t you modify this parameter cautiously An unreasonable value may render the voice quality bad If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Features Audio Handfree Send Volume 50 50 Phone User Interface None voice handset_send Integer from 50 to 50 0 Description Configures the sending volume of the handset Note It is not applicable to CP960...

Page 651: ...1 Click on Features Audio 2 Enter the desired value in the Headset Send Volume 50 50 field 3 Enter the desired value in the Handset Send Volume 50 50 field 4 Enter the desired value in the Handfree Send Volume 50 50 field 5 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 6 Click OK to reboot the phone Audio Codecs CODEC is an abbr...

Page 652: ...pus G 722 1c 48kb s G 722 1c 32kb s G 722 1c 24kb s G 722 1 24kb s G722 PCMU PCMA G729 The Opus codec supports various audio bandwidths defined as follows Abbreviation Audio Bandwidth Sample Rate Effective NB narrowband 4 kHz 8 kHz MB medium band 6 kHz 12 kHz WB wideband 8 kHz 16 kHz SWB super wideband 12 kHz 24 kHz FB fullband 20 kHz 48 kHz The following table summarizes the supported audio codec...

Page 653: ...o define a mapping from RTP payload codes to a codec clock rate and other encoding parameters The corresponding attributes of the codec for SIP T58V T58A T56A are listed as follows Codec Configuration Methods Priority RTPmap G 722 1c 48kb s Configuration Files Web User Interface 1 121 G 722 1c 32kb s Configuration Files Web User Interface 2 122 G 722 1c 24kb s Configuration Files Web User Interfac...

Page 654: ...uration Files Web User Interface 0 102 G726 24 Configuration Files Web User Interface 0 104 G726 16 Configuration Files Web User Interface 0 103 iLBC Configuration Files Web User Interface 0 106 G723_53 Configuration Files Web User Interface 0 4 G723_63 Configuration Files Web User Interface 0 4 Audio Codec Configuration Procedure Configuration changes can be performed using the following methods ...

Page 655: ...lowing content Description Enables or disables the specified codec for account X 0 Disabled 1 Enabled X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Valid Audio Codec G722 1c 48kb s G722 1c 32kb s G722 1c 24kb s G722 1 24kb s G722 PCMU PCMA G729 Opus G726 40 G726 32 G726 24 G726 16 iLBC G723_63 G723_53 Default When audio codec is G 722 1c 48kb s the default value is 1 When ...

Page 656: ...unt 1 codec g722 enable 1 account 1 codec pcmu enable 1 account 1 codec pcma enable 1 account 1 codec g729 enable 1 account 1 codec opus enable 0 account 1 codec g726_40 enable 0 account 1 codec g726_32 enable 0 account 1 codec g726_24 enable 0 account 1 codec g726_16 enable 0 account 1 codec ilbc enable 0 account 1 codec g723_63 enable 0 account 1 codec g723_53 enable 0 It means that the codecs G...

Page 657: ...is 5 When audio codec is PCMU the default value is 6 When audio codec is PCMA the default value is 7 When audio codec is G729 the default value is 8 When audio codec is Opus the default value is 0 When audio codec is G726_40 the default value is 0 When audio codec is G726_32 the default value is 0 When audio codec is G726_24 the default value is 0 When audio codec is G726_16 the default value is 0...

Page 658: ...ec Integer from 0 to 127 Refer to the following content Description Configures the rtpmap of the audio codec for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Valid Audio Codec G722 1c 48kb s G722 1c 32kb s G722 1c 24kb s G722 1 24kb s G726 16 G726 24 G726 32 G726 40 iLBC Opus Default When audio codec is G722 1c 48kb s the default value is 121 When audio codec is...

Page 659: ...ect one as listed in the above example otherwise the corresponding configuration will not take effect Web User Interface None Phone User Interface None To configure the codecs to use and adjust the priority of the enabled codecs via web user interface 1 Click on Account Codec 2 Select the desired account from the pull down list of Account 3 Select the desired codec from the Disable Codecs column a...

Page 660: ...10 milliseconds The default ptime is 20ms You can also disable the ptime negotiation The following table summarizes the valid values of ptime for each audio codec Codec Packetization Time Minimun Packetization Time Maximun G 722 1c 48kb s 20ms 60ms G 722 1c 32kb s 20ms 60ms G 722 1c 24kb s 20ms 60ms G 722 1 24kb s 20ms 60ms G722 10ms 40ms PCMA 10ms 40ms PCMU 10ms 40ms G729 10ms 80ms G726 16 10ms 3...

Page 661: ... the ptime in milliseconds for the codec for account X 0 Disabled 10 10 20 20 30 30 40 40 50 50 60 60 If it is set to 0 Disabled the ptime negotiation is disabled X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 ptime 20 Web User Interface Account Advanced PTime ms Phone User Interface None To configure the ptime for the account via web user interface 1 Clic...

Page 662: ...f sample rate for Opus audio codec Opus FB 48KHz Opus SWB 24KHz Opus WB 16KHz Opus MB 12KHz Opus NB 8KHz Procedure Opus sample rate can be only configured via web user interface Central Provisioning Configuration File MAC cfg Configure the Opus sample rate Parameter account X codec opus para Web User Interface Configure the Opus sample rate Navigate to http phoneIPAddress servlet m mo d_data p acc...

Page 663: ...ple rate for the Opus codec Opus FB Opus FB 48KHz Opus SWB Opus SWB 24KHz Opus WB Opus WB 16KHz Opus MB Opus MB 12KHz Opus NB Opus NB 8KHz X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Example account 1 codec opus para Opus FB Web User Interface Account Codec Opus Sample Rate Phone User Interface None To configure the opus sample rate via web user interface 1 Click on Acco...

Page 664: ...ross a network IP phones employ advanced AEC for hands free operation AEC is not normally required for calls via the handset In certain situation where echo is experienced by the remote party AEC may be used to reduce avoid echo when the user uses the handset Note Procedure AEC can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure AEC Par...

Page 665: ...Enabled Web User Interface Settings Voice Echo Cancellation ECHO Phone User Interface None To configure AEC via web user interface 1 Click on Settings Voice 2 Select the desired value from the pull down list of ECHO 3 Click Confirm to accept the change Background Noise Suppression BNS Background noise suppression BNS is designed primarily for hands free operation and reduces background noise to en...

Page 666: ...e silence is occurring It can facilitate speech processing and deactivate some processes during non speech section of an audio session VAD can avoid unnecessary coding or transmission of silence packets in VoIP applications saving on computation and network bandwidth Procedure VAD can be configured using the following methods Central Provisioning Configuration File y0000000000xx c fg Configure VAD...

Page 667: ...ificial noise gives the illusion of a constant transmission stream so that background sound is consistent throughout the call and the listener does not think the line has released The purpose of VAD and CNG is to maintain an acceptable perceived QoS while simultaneously keeping transmission costs and bandwidth usage as low as possible Note For example A is talking with B A VAD 1 CNG 1 B VAD 0 CNG ...

Page 668: ...igure CNG Navigate to http phoneIPAddress servlet m mod_data p settings voice q load Details of the Configuration Parameter Parameter Permitted Values Default voice cng 0 or 1 1 Description Enables or disables the CNG Comfortable Noise Generation feature on the IP phone 0 Disabled 1 Enabled Web User Interface Settings Voice Echo Cancellation CNG Phone User Interface None To configure CNG via web u...

Page 669: ...istortion IP phones support two types of jitter buffers fixed and adaptive A fixed jitter buffer adds the fixed delay to voice packets You can configure the delay time for the static jitter buffer on IP phones An adaptive jitter buffer is capable of adapting the changes in the network s delay The range of the delay time for the dynamic jitter buffer added to packets can be also configured on IP ph...

Page 670: ...ters Parameters Permitted Values Default voice jib adaptive 0 or 1 1 Description Configures the type of jitter buffer in the wired network 0 Fixed 1 Adaptive Web User Interface Settings Voice JITTER BUFFER Type Phone User Interface None voice jib min Integer from 0 to 400 60 Description Configures the minimum delay time in milliseconds of jitter buffer in the wired network Note It works only if th...

Page 671: ...f the parameter voice jib adaptive is set to 0 Fixed Web User Interface Settings Voice JITTER BUFFER Normal Phone User Interface None voice jib wifi adaptive 0 or 1 1 Description Configures the type of jitter buffer in the wireless network 0 Fixed 1 Adaptive Web User Interface None Phone User Interface None voice jib wifi min Integer from 0 to 500 60 Description Configures the minimum delay time i...

Page 672: ...milliseconds of jitter buffer in the wireless network Note It works only if the value of the parameter voice jib wifi adaptive is set to 0 Fixed The value of the normal delay time should be less than or equal to that of the maximum delay time configured by the parameter voice jib wifi max Web User Interface None Phone User Interface None To configure Jitter Buffer in the wired network via web user...

Page 673: ...lates These noises when transmitted to remote participants can be very distracting You can enable the Transient Noise Suppressor TNS feature to suppress these noises Procedure TNS can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure TNS Parameter voice tns enable Web User Interface Configure the TNS Navigate to http phoneIPAddress servle...

Page 674: ...pression TNS Phone User Interface None To configure TNS via web user interface 1 Click on Settings Voice 2 Select the desired value from the pull down list of TNS 3 Click Confirm to accept the change Noise Barrier Suppressor NBS You can use the Noise Barrier Suppressor NBS feature to block out the noises when there is no speech in a call Procedure NBS can be configured using the following methods ...

Page 675: ...s the NBS Noise Barrier Suppressor feature on the IP phones 0 Disabled 1 Enabled Note It works only if the value of the parameter voice tns enable is set to 1 Enabled It is only applicable to CP960 IP phones Web User Interface Settings Voice Noise Suppression Noise Barrier Phone User Interface None To configure NBS via web user interface 1 Click on Settings Voice 2 Select the desired value from th...

Page 676: ... DTMF Digit Three methods of transmitting DTMF digits on SIP calls RFC 2833 DTMF digits are transmitted by RTP Events compliant to RFC 2833 INBAND DTMF digits are transmitted in the voice band SIP INFO DTMF digits are transmitted by SIP INFO messages The method of transmitting DTMF digits is configurable on a per line basis RFC 2833 DTMF digits are transmitted using the RTP Event packets that are ...

Page 677: ...method of transmitting DTMF digit and the payload type Parameters account X dtmf type account X dtmf dtmf_payload account X dtmf info_type y0000000000xx cf g Configure the number of times for the IP phone to send the end RTP Event packet Parameter features dtmf repetition Configure the duration time for DTMF Parameter features dtmf duration Configure the frequency level of DTMF digits Parameter fe...

Page 678: ...ssages If it is set to 3 RFC2833 SIP INFO DTMF digits are transmitted by RTP Events compliant to RFC 2833 and the SIP INFO messages X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Account Advanced DTMF Type Phone User Interface None account X dtmf dtmf_payload Integer from 96 to 127 101 Description Configures the value of DTMF payload for account X X range...

Page 679: ...one to send the end RTP Event packet during an active call Web User Interface Features General Information DTMF Repetition Phone User Interface None features dtmf duration Integer from 0 to 300 100 Description Configures the duration time in milliseconds for DTMF Note If the time interval to between two DTMF digits is less than this value two or more same DTMF digits could be identified as one DTM...

Page 680: ...lick on Account Advanced 2 Select the desired account from the pull down list of Account 3 Select the desired value from the pull down list of DTMF Type If SIP INFO or RFC2833 SIP INFO is selected select the desired value from the pull down list of DTMF Info Type 4 Enter the desired value in the DTMF Payload Type 96 127 field 5 Click Confirm to accept the change To configure the number of times to...

Page 681: ...TMF display delay defines whether to display the DTMF digits for a short period of time before displaying as Procedure Configuration changes can be performed using the following methods Central Provisioning Configuration File y0000000000xx cf g Configure suppress DTMF display and suppress DTMF display delay Parameters features dtmf hide features dtmf hide_delay Web User Interface Configure suppres...

Page 682: ...isplay Phone User Interface None features dtmf hide_delay 0 or 1 0 Description Enables or disables the IP phone to display the DTMF digits for a short period before displaying asterisks during an active call 0 Disabled 1 Enabled Note It works only if the value of the parameter features dtmf hide is set to 1 Enabled Web User Interface Features General Information Suppress DTMF Display Delay Phone U...

Page 683: ...ferring calls to third parties Procedure Configuration changes can be performed using the following methods Central Provisioning Configuration File y0000000000xx c fg Configure transfer via DTMF Parameters features dtmf replace_tran features dtmf transfer Web User Interface Configure transfer via DTMF Navigate to http phoneIPAddress servlet m m od_data p features general q load Details of Configur...

Page 684: ...transfer when tapping the Transfer soft key or pressing TRANSFER TRAN key during a call Web User Interface Features General Information DTMF Replace Tran Phone User Interface None features dtmf transfer String within 32 characters Blank Description Configures the DTMF digits to be transmitted to perform call transfer Valid values are 0 9 and A D Example features dtmf transfer 123 Note It works onl...

Page 685: ... the IP phone s keypad during a call Procedure Configuration changes can be performed using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure play local DTMF tone Parameter features play_local_dtmf_tone_enable Web User Interface Configure play local DTMF tone Navigate to http phoneIPAddress servlet m mod_ data p features general q load Details of Configurati...

Page 686: ...tone via web user interface 1 Click on Features General Information 2 Select the desired value from the pull down list of Play Local DTMF Tone 3 Click Confirm to accept the change Voice Quality Monitoring VQM Voice quality monitoring feature allows the IP phones to generate various quality metrics for listening quality and conversational quality These metrics can be sent between the phones in RTCP...

Page 687: ...on Parameters Parameters Permitted Values Default voice rtcp_xr enable 0 or 1 0 Description Enables or disables the IP phone to send RTCP XR packets 0 Disabled 1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface None Phone User Interface None phone_setting rtcp_xr_report enable 0 or 1 0 Description Enables or disables the IP phone ...

Page 688: ...rom the beginning of the call until the report is sent such as network packet loss Computed using other metrics as input such as listening Mean Opinion Score MOS LQ and conversational Mean Opinion Score MOS CQ To operate with central report collector IP phones must be configured to forward their voice quality reports to the specified report collector You can specify the report collector on a per l...

Page 689: ..._moslq_threshold_criti cal phone_setting vq_rtcpxr_delay_threshold_warn ing phone_setting vq_rtcpxr_delay_threshold_critic al Configure the phone to display RTP status showing the voice quality report of the last call on the web user interface Parameter phone_setting vq_rtcpxr states_show_on_web e nable Configure the phone to display RTP status showing the voice quality report of the last call or ...

Page 690: ... phone_setting vq_rtcpxr_display_packets_lost e nable phone_setting vq_rtcpxr_display_symm_onewa y_delay enable phone_setting vq_rtcpxr_display_round_trip_de lay enable phone_setting vq_rtcpxr_display_moslq enable phone_setting vq_rtcpxr_display_moscq enable MAC cfg Configure the central report collector Parameters account X vq_rtcpxr collector_name account X vq_rtcpxr collector_server_host accoun...

Page 691: ... disables the IP phone to send a session quality report to the central report collector at the end of each call 0 Disabled 1 Enabled Web User Interface Settings Voice Monitoring VQ RTCP XR Session Report Phone User Interface None phone_setting vq_rtcpxr interval_report enable 0 or 1 0 Description Enables or disables the IP phone to send an interval quality report to the central report collector pe...

Page 692: ...ert quality report to the central report collector When the MOS LQ value computed by the phone is greater than 3 5 the phone will not send a warning alert quality report to the central report collector If it is set to blank warning alerts are not generated due to MOS LQ Web User Interface Settings Voice Monitoring Warning threshold for Moslq Phone User Interface None phone_setting vq_rtcpxr_moslq_...

Page 693: ...ludes both network delay and end system delay Web User Interface Settings Voice Monitoring Warning threshold for Delay Phone User Interface None phone_setting vq_rtcpxr_delay_threshold_critical 10 to 2000 Blank Description Configures the threshold value of one way delay in milliseconds that causes phone to send a critical alert quality report to the central report collector For example If it is se...

Page 694: ...h screen You can view the voice quality data of the last call on the phone at the path Settings Status RTP Status You can view the voice quality data of the current call by tapping the RTP Status soft key during a call 0 Disabled 1 Enabled Web User Interface Settings Voice Monitoring Display Report options on phone Phone User Interface None phone_setting vq_rtcpxr_display_start_time enable 0 or 1 ...

Page 695: ... or 1 1 Description Enables or disables the phone to display Local User on the touch screen 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Web User Interface Settings Voice Monitoring Report options on phone Local User Phone User Interface None phone_setting vq_rtcpxr_display_remote_call_id enable 0 or 1 1...

Page 696: ...display_remote_codec enable 0 or 1 1 Description Enables or disables the phone to display Remote Codec on the touch screen 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Web User Interface Settings Voice Monitoring Report options on phone Remote Codec Phone User Interface None phone_setting vq_rtcpxr_displ...

Page 697: ...None phone_setting vq_rtcpxr_display_packets_lost enable 0 or 1 1 Description Enables or disables the phone to display Packets Lost on the touch screen 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Web User Interface Settings Voice Monitoring Report options on phone Packets Lost Phone User Interface None ...

Page 698: ...Enabled Web User Interface Settings Voice Monitoring Report options on phone RoundTripDelay Phone User Interface None phone_setting vq_rtcpxr_display_moslq enable 0 or 1 1 Description Enables or disables the phone to display MOS LQ on the touch screen 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Web User...

Page 699: ...X is equal to 1 for CP960 Web User Interface Account Advanced VQ RTCP XR Collector name Phone User Interface None account X vq_rtcpxr collector_server_host IPv4 Address Blank Description Configures the IP address of the central report collector that accepts voice quality reports contained in SIP PUBLISH messages for account X X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 W...

Page 700: ...rt Phone User Interface None To configure session report for VQ RTCPXR via web user interface 1 Click on Settings Voice Monitoring 2 Select the desired value from the pull down list of VQ RTCP XR Session Report 3 Click Confirm to accept the change To configure interval report for VQ RTCPXR via web user interface 1 Click on Settings Voice Monitoring 2 Select the desired value from the pull down lis...

Page 701: ...CPXR via web user interface 1 Click on Settings Voice Monitoring 2 Enter the desired value in the Warning threshold for Moslq field 3 Enter the desired value in the Critical threshold for Moslq field 4 Enter the desired value in the Warning threshold for Delay field 5 Enter the desired value in the Critical threshold for Delay field 6 Click Confirm to accept the change ...

Page 702: ...on Settings Voice Monitoring 2 Select the desired value from the pull down list of Display Report options on Web 3 Click Confirm to accept the change The RTP status will appear on the web user interface at the path Status RTP Status To configure RTP status displayed on the touch screen via web user interface 1 Click on Settings Voice Monitoring ...

Page 703: ...tus will appear on the phone user interface at the path Settings Status RTP Status To configure the options of the RTP status displayed on the touch screen via web user interface 1 Click on Settings Voice Monitoring 2 In the Report options on phone block select the desired list from the Disabled column and then click The selected list appears in the Enabled column ...

Page 704: ...m s in the adjusted order 6 Click Confirm to accept the change To configure the central report collector via web user interface 1 Click on Account Advanced 2 Select the desired account from the pull down list of Account 3 Enter the host name of the central report collector in the VQ RTCP XR Collector name field 4 Enter the IP address of the central report collector in the VQ RTCP XR Collector addr...

Page 705: ...tion of high quality video images You can configure camera flicker to optimize video calling Indoor lights powered by a 50Hz or 60Hz power source can produce a flicker You can adjust the camera flicker frequency according to the power source the light is powered by Toggle Between Audio only or Video Calls The video call feature is enabled by default You can disable this feature as required When yo...

Page 706: ... in incoming calls Note It is not applicable to SIP T56A CP960 IP phones Web User Interface Settings Video Video Active Phone User Interface None camera flicker 50 or 60 50 Description Configures the value of camera flicker frequency Hz 50 50Hz 60 60Hz Note Indoor lights powered by a 50Hz or 60Hz power source can produce a flicker You can adjust the camera flicker frequency according to the power ...

Page 707: ...e uses to establish a call should be supported by the SIP server When placing a call the IP phone will offer the enabled video codec list to the server and then use the video codec negotiated with the called party according to the priority RTPmap Codecs and priorities of these codecs are configurable on a per line basis The attribute rtpmap is used to define a mapping from RTP payload codes to a c...

Page 708: ... use on a per line basis Configure the priority for the enabled video codec Navigate to http phoneIPAddress servlet m mo d_data p account codec q load acc 0 Details of Configuration Parameters Parameters Permitted Values Default account X video payload_type enable where payload_type should be replaced by the name of video codec 0 or 1 1 Description Enables or disables the specified video codec for...

Page 709: ...type should be replaced by the name of video codec 1 2 or 3 Refer to the following content Description Configures the priority of the enabled video codec for account X X ranges from 1 to 16 Valid Video Codec H264 H264HP VP8 Default When video codec is H264 the default value is 2 When video codec is H264HP the default value is 1 When video codec is VP8 the default value is 3 Example account 1 video...

Page 710: ... pull down list of Account 3 In the Video Codecs field select the desired codec from the Disable Codecs column and then click The selected codec appears in the Enable Codecs column 4 Repeat the step 3 to add more codecs to the Enable Codecs column 5 To remove the codec from the Enable Codecs column select the desired codec and then click 6 To adjust the priority of codecs select the desired codec ...

Page 711: ...rator password is admin For security reasons the user or administrator should change the default user or administrator password as soon as possible A user or an administrator can change the user password The administrator password can only be changed by an administrator Advanced menu options are strictly used by administrators Users can configure them only if they have administrator privileges Pro...

Page 712: ...tor current user name is admin to password 456 Note IP phones support ASCII characters 32 126 0x20 0x7E in passwords You can set the password to be empty via web user interface only Web User Interface Security Password Phone User Interface Settings Advanced default password admin Set Password Note You cannot change the user password via phone user interface To change the user or administrator pass...

Page 713: ...name and password for web access authentication Procedure Auto logout time can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure auto logout time Parameter features relog_offtime Web User Interface Configure auto logout time Navigate to http phoneIPAddress servlet m mod_data p features general q load Details of the Configuration Parameter...

Page 714: ... is used to lock the IP phone to prevent it from unauthorized use Once the IP phone is locked the user must enter the password to unlock it The IP phone will not be locked immediately after the phone lock feature is enabled One of the following steps is also needed Long press the pound key when the IP phone is idle not applicable to CP960 IP phones Press the phone lock key if configured when the I...

Page 715: ...one_setting emergency number Assign a phone lock key Parameters linekey X type programablekey X type expansion_module X key Y type linekey X label expansion_module X key Y label Local Web User Interface Configure the phone lock feature Change the unlock PIN Configure the IP phone to automatically lock the phone after a time interval Configure emergency numbers Navigate to http phoneIPAddress servl...

Page 716: ...ription Configures the password for unlocking the phone Web User Interface Features Phone Lock Phone Unlock PIN 0 15 Digit Phone User Interface Settings Basic Change PIN phone_setting phone_lock lock_time_out Integer from 0 to 3600 0 Description Configures the interval in seconds to automatically lock the phone The default value is 0 the phone is locked only by long pressing the pound key or press...

Page 717: ...None Phone Lock Key For more information on how to configure the DSS Key refer to Appendix D Configuring DSS Key on page 775 Details of Configuration Parameters Parameters Permitted Values Default linekey X type programablekey X type expansion_module X key Y type 50 Refer to the following content Description Configures a DSS key as a phone lock key on the IP phone The digit 50 stands for the key t...

Page 718: ...P phones When Y 1 to 60 the default value is 0 NA Web User Interface DSSKey Line Key Programable Key Type Phone User Interface Settings Features DSS Keys Line Keys X Type linekey X label expansion_module X key Y label String within 99 characters Blank Description Optional Configures the label displayed on the LCD screen for each DSS key For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X ...

Page 719: ... from the pull down list of Type 3 Optional Enter the string that will appear on the LCD screen in the Label field 4 Click Confirm to accept the change To configure the type of phone lock via phone user interface 1 Tap Settings Advanced default password admin Phone Lock 2 Tap the Lock Enable field 3 Tap Enabled in the pop up dialog box to enable this feature 4 Enter the desired interval of automat...

Page 720: ...yers TLS Record Protocol and TLS Handshake Protocol The TLS Record Protocol completes the actual data transmission and ensures the integrity and privacy of the data The TLS Handshake Protocol allows the server and client to authenticate each other and negotiate an encryption algorithm and cryptographic keys before data is exchanged The TLS protocol uses asymmetric encryption for authentication of ...

Page 721: ...ing cipher suites DHE RSA AES256 SHA DHE DSS AES256 SHA AES256 SHA EDH RSA DES CBC3 SHA EDH DSS DES CBC3 SHA DES CBC3 SHA DES CBC3 MD5 DHE RSA AES128 SHA DHE DSS AES128 SHA AES128 SHA RC2 CBC MD5 IDEA CBC SHA DHE DSS RC4 SHA RC4 SHA RC4 MD5 RC4 64 MD5 EXP1024 DHE DSS DES CBC SHA EXP1024 DES CBC SHA EDH RSA DES CBC SHA EDH DSS DES CBC SHA DES CBC SHA DES CBC MD5 EXP1024 DHE DSS RC4 SHA EXP1024 RC4 ...

Page 722: ...es to perform the TLS handshake Trusted Certificate When the IP phone requests a TLS connection with a server the IP phone should verify the certificate sent by the server to decide whether it is trusted based on the trusted certificates list The IP phone has 186 built in trusted certificates You can upload 10 custom certificates at most The format of the trusted certificate files must be pem cer ...

Page 723: ...methods Central Provisioning Configuration File MAC cfg Configure TLS on a per line basis Parameter account X sip_server Y transport_type y0000000000xx c fg Configure trusted certificates feature Parameters static security trust_certificates static security ca_cert static security cn_validation Configure server certificates feature Parameter static security dev_cert Upload the trusted certificates...

Page 724: ...ure Upload the trusted certificates Navigate to http phoneIPAddress servlet m mo d_data p trusted cert q load Configure server certificates feature Upload the server certificates Navigate to http phoneIPAddress servlet m mo d_data p server cert q load Details of Configuration Parameters Parameters Permitted Values Default account X sip_server Y transport_type Y ranges from 1 to 2 0 1 2 or 3 0 Desc...

Page 725: ...ver certificate based on the trusted certificates list Only when the authentication succeeds the IP phone will trust the server Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Security Trusted Certificates Only Accept Trusted Certificates Phone User Interface None static security ca_cert 0 1 or 2 2 Description Configures the type of cert...

Page 726: ...me Validation Phone User Interface None static security dev_cert 0 or 1 0 Description Configures the type of the device certificates for the IP phone to send for TLS authentication 0 Default Certificates 1 Custom Certificates Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Security Server Certificates Device Certificates Phone User Inter...

Page 727: ...b User Interface None Phone User Interface None static server_certificates url URL within 511 characters Blank Description Configures the access URL of the server certificate the IP phone sends for authentication Example static server_certificates url http 192 168 1 20 ca pem Note The certificate you want to upload must be in pem or cer format Web User Interface Security Server Certificates Load s...

Page 728: ...or disables the IP phone to reserve custom certificates after it is reset to factory defaults 0 Disabled 1 Enabled Web User Interface None Phone User Interface None To configure TLS on a per line basis via web user interface 1 Click on Account Register 2 Select the desired account from the pull down list of Account 3 Select TLS from the pull down list of Transport 4 Click Confirm to accept the cha...

Page 729: ...d values from the pull down lists of Only Accept Trusted Certificates Common Name Validation and CA Certificates 3 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 4 Click OK to reboot the phone To upload a trusted certificate via web user interface 1 Click on Security Trusted Certificates ...

Page 730: ...or der from your local system To configure the server certificates via web user interface 1 Click on Security Server Certificates 2 Select the desired value from the pull down list of Device Certificates 3 Click Confirm to accept the change To upload a server certificate via web user interface 1 Click on Security Server Certificates ...

Page 731: ...sage with the RTP encryption algorithm to the destination phone As described in RFC 3711 RTP streams may be encrypted using an AES Advanced Encryption Standard algorithm Example of the RTP encryption algorithm carried in the SDP of the INVITE message m audio 50020 RTP AVP 118 9 0 8 18 101 a rtpmap 118 opus 48000 2 a fmtp 118 sprop maxcapturerate 48000 maxaveragebitrate 40000 a rtpmap 9 G722 8000 a...

Page 732: ..._SHA1_80 inline ZjlmZjg3Yjk5MmRkYTBjNDI0ZDRlNzFjZTc2MGIx The callee receives the INVITE message with the RTP encryption algorithm and then answers the call by responding with a 200 OK message which carries the negotiated RTP encryption algorithm Example of the RTP encryption algorithm carried in the SDP of the 200 OK message m audio 50068 RTP SAVP 118 9 0 8 18 101 a rtpmap 118 opus 48000 2 a fmtp ...

Page 733: ...ed and a lock icon appears on the touch screen of each IP phone after successful negotiation Note Procedure SRTP can be configured using the following methods Central Provisioning Configuration File MAC cfg Configure SRTP feature on a per line basis Parameter account X srtp_encryption Web User Interface Configure SRTP feature on a per line basis Navigate to http phoneIPAddress servlet m mod_data p...

Page 734: ...he other IP phone what type of encryption to utilize for the session If it is set to 2 Compulsory the IP phone is forced to use SRTP during a call X ranges from 1 to 16 for SIP T58V T58A T56A X is equal to 1 for CP960 Web User Interface Account Advanced RTP Encryption SRTP Phone User Interface None To configure SRTP feature via web user interface 1 Click on Account Advanced 2 Select the desired ac...

Page 735: ...nges can be performed using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure whether to only download and resolve the encrypted files Parameter static auto_provision update_file_mode Configure the decryption method Parameter static auto_provision aes_key_in_file Configure AES keys Parameters static auto_provision aes_key_16 com static auto_provision aes_key...

Page 736: ...ocal cfg or MAC contact xml file from the server during auto provisioning and then resolve these files and update settings onto the IP phone system Web User Interface None Phone User Interface None static auto_provision aes_key_in_file 0 or 1 0 Description Enables or disables the IP phone to decrypt configuration files using the encrypted AES keys 0 Disabled 1 Enabled If it is set to 0 Disabled th...

Page 737: ...com Web User Interface Settings Auto Provision Common AES Key Phone User Interface Settings Advanced Settings default password admin Auto Provision Common static auto_provision aes_key_16 mac 16 characters Blank Description Configures the plaintext AES key for encrypting decrypting the MAC Oriented files MAC cfg MAC local cfg and MAC contact xml The valid characters contain 0 9 A Z a z and the fol...

Page 738: ...the server if you have configured to back up the MAC local CFG file to the server by the parameter static auto_provision custom sync If it is set to 1 Enabled the MAC local CFG file is uploaded encrypted and replaces the one encrypted or unencrypted stored on the server if you have configured to back up the MAC local CFG file to the server by the parameter static auto_provision custom sync The pla...

Page 739: ...ve information e g login passwords registration information Yealink supplies a configuration encryption tool for encrypting configuration files The encryption tool encrypts plaintext configuration files e g account cfg y0000000000xx cfg MAC cfg one by one or in batch using 16 character symmetric keys the same or different keys for configuration files and generates encrypted configuration files wit...

Page 740: ...request to download account_Security enc file if enabled and decrypt it into the the plaintext key e g key2 using the built in key e g key1 Then the IP phone decrypts account cfg file using key2 After decryption the IP phone resolves configuration files and updates configuration settings onto the IP phone system The way the IP phone processes other configuration files is the same to that of the ac...

Page 741: ...he AES Model field If you mark the Manual radio box you can enter an AES key in the AES KEY field or click Re Generate to generate an AES key in the AES KEY field The configuration file s will be encrypted using the AES key in the AES KEY field If you mark the Auto Generate radio box the configuration file s will be encrypted using random AES key The AES keys of configuration files are different N...

Page 742: ...Guide for SIP T5 Series Smart Media Phones 720 6 Click OK The target directory will be automatically opened You can find the encrypted CFG file s encrypted key file s and an Aeskey txt file storing plaintext AES key s ...

Page 743: ...d You can configure the phone to periodically upload the log files to the provisioning server only support an FTP TFTP as the provisioning server There are two types of log files on the provisioning server MAC boot log e g 0015659188f2 boot log and MAC sys log 0015659188f2 sys log The MAC boot log file is uploaded to the provisioning server after every boot The MAC sys log file is uploaded periodi...

Page 744: ...pecify the behavior when log file on the provisioning server reaches the max size static syslog bootlog_upload_wait_time Specify the waiting time before the phone uploads the log file to the provisioning server static auto_provision server url Specify the access URL of the syslog server or provisioning server Configuring the Severity Level of the Log Procedure Severity level can be configured usin...

Page 745: ...to make the change take effect Web User Interface Settings Configuration System Log Level Phone User Interface None To configure the level of the system log via web user interface 1 Click on Settings Configuration 2 Select the desired level from the pull down list of System Log Level 3 Click Confirm to accept the change The system log level is set as 6 the informational level Note Informational le...

Page 746: ...he IP phone to export log files to the local system syslog server or an FTP TFTP Server provisioning server 0 Local 1 Server 2 FTP TFTP Server Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Settings Configuration Export System Log Phone User Interface None To export a log file to the local system via web user interface 1 Click on Settin...

Page 747: ...med syslog tar is successfully exported to your local system To view the log file on your local system 1 Extract the combined log files to your local system 2 Open the folder you extracted to and identify the files you will view The following figure shows a portion of a MAC log e g 0015659188f2 log an account registration ...

Page 748: ...igure the syslog mode Configure the IP address or domain name of the syslog server where to export the log files Navigate to http phoneIPAddress servlet m mo d_data p settings config q load Details of Configuration Parameters Parameters Permitted Values Default static syslog mode 0 1 or 2 0 Description Configures the IP phone to export log files to the local system syslog server or an FTP TFTP Ser...

Page 749: ...ect Web User Interface Settings Configuration Server Name Phone User Interface None To configure the phone to export the system log to a syslog server via web user interface 1 Click on Settings Configuration 2 Mark the Server radio box in the Export System Log field 3 Enter the IP address or domain name of the syslog server in the Server Name field For example the IP address of your syslog server ...

Page 750: ...r For more information refer to the network resources The following figure shows a portion of the system log Exporting the Log File to a Provisioning Server FTP TFTP Server Procedure Log setting can be configured using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the syslog mode Parameter static syslog mode Configure the period in seconds of the log upl...

Page 751: ...gure the access URL of the provisioning server Parameter static auto_provision server url Web User Interface Configure the syslog mode Configure the period in seconds of the log uploads to the provisioning server Configure whether the log files on the provisioning server are overwritten or appended Configure the maximum size of the log files on the provisioning server Configure the behavior when l...

Page 752: ...P TFTP Server Note If you change this parameter the IP phone will reboot to make the change take effect Web User Interface Settings Configuration Export System Log Phone User Interface None static syslog log_upload_period Integer from 30 to 2592000 30 Description Configures the period of the log upload in seconds to the provisioning server Example static syslog log_upload_period 60 Note It works o...

Page 753: ...ne will reboot to make the change take effect Web User Interface Settings Configuration Post Mode Phone User Interface None static syslog ftp max_logfile Integer from 200 to 65535 512 Description Configures the maximum size of the log files in KB can be stored on the provisioning server Example static syslog ftp max_logfile 511 Note It works only if the value of the parameter static syslog mode is...

Page 754: ... static syslog bootlog_upload_wait_time Integer from 1 to 86400 120 Description Configures the waiting time in seconds before the phone uploads the log file to the provisioning server Example static syslog bootlog_upload_wait_time 121 Note It works only if the value of the parameter static syslog mode is set to 2 FTP TFTP Server If you change this parameter the IP phone will reboot to make the cha...

Page 755: ... refer to Yealink_SIP T2_Series_T19 P E2_T4_Series_T5_Series_W5_Series_CP_Series_IP_Phones_Auto_Provisioning_Guide_V81 3 Click Confirm to accept the change To configure the phone to export the system log to an FTP TFTP server via web user interface 1 Click on Settings Configuration 2 Mark the Ftp Tftp server radio box in the Export System Log field 3 Enter the upload period of the log files in the...

Page 756: ...tart your machine Do you want to reboot now The configuration will take effect after a reboot 8 Click OK to reboot the phone The system log will be exported successfully to the desired FTP TFTP server after a reboot 9 Reproduce the issue To view the log file on your FTP TFTP server You can view the system log file in the root directory folder you have configured on the FTP TFTP server The followin...

Page 757: ...nk IP phones support exporting the packets file to the local system and analyze it You can configure the maximum size and the filter type of the packets Procedure Pcap feature can be configured using the following methods Central Provisioning Configuration File y0000000000xx cf g Configure Pcap feature Parameters packet_capture max_file_counts packet_capture max_file_bytes packet_capture filter_ty...

Page 758: ...ce Settings Configuration Packet Capture Clip Bytes Phone User Interface None packet_capture filter_type 0 1 or 2 0 Description Configures the filter type of the packet to capture 0 Custom 1 SIP or H245 or H225 2 RTP If it is set to 0 Custom the IP phone captures the packets according to the custom packet filter string configured by the parameter packet_capture filter If it is set to 1 SIP or H245...

Page 759: ...host s is specified the host keyword is used For example src 10 1 1 1 is equivalent to src host 10 1 1 1 Logical Operations Values not and or Negation not has highest precedence Alternation or and concatenation and have equal precedence and associate left to right For example not tcp port 3128 and tcp port 23 is equivalent to not tcp port 3128 and tcp port 23 not tcp port 3128 and tcp port 23 is N...

Page 760: ... value in the Packet Filter String field 6 Click Start to start capturing signal traffic 7 Reproduce the issue to get stack traces 8 Click Stop to stop capturing 9 Click Export to open the file download window and then save the file to your local system Capturing the Packets Using the Ethernet Software Receiving data packets from the HUB Connect the Internet port of the IP phone and the PC to the ...

Page 761: ...es Default static network span_to_pc_port 0 or 1 0 Description Enables or disables the IP phone to span data packets received from the Internet port to the PC port 0 Disabled 1 Enabled If it is set to 1 Enabled all data packets from Internet port can be received by PC port Note It is not applicable to CP960 IP phones It works only if the value of the parameter static network pc_port enable is set ...

Page 762: ... feature called Watch Dog which helps you monitor the IP phone status and provides the ability to get stack traces from the last time the IP phone failed If Watch Dog feature is enabled the IP phone will automatically reboot when it detects a fatal failure This feature can be configured using the configuration files or via web user interface Procedure Watch Dog can be configured using the followin...

Page 763: ...is broken down Web User Interface Settings Preference WatchDog Phone User Interface None To configure watch dog feature via web user interface 1 Click on Settings Preference 2 Select the desired value from the pull down list of WatchDog 3 Click Confirm to accept the change Getting Information from Status Indicators Status indicators may consist of the power LED line key indicator headset key indic...

Page 764: ...ormation includes Video Resolution Codec Bandwidth Uplink Bandwidth and Downlink Bandwidth Frame Rate Jitter Total Packet Lost Packet Lost Rate It is not applicable to SIP T56A CP960 IP phones Audio Codec Bandwidth Uplink Bandwidth and Downlink Bandwidth Sample Rate Jitter Total Packet Lost Packet Lost Rate The following shows the IP phone information when having an active call with 1010 the phone...

Page 765: ...ng Configuration File y0000000000xx cfg Specify the access URL for the custom configuration files Parameter static configuration url Web User Interface Export or import the custom configuration files Navigate to http phoneIPAddress servlet m mod_data p settings config q l oad Details of the Configuration Parameter Parameter Permitted Values Default static configuration url URL within 511 character...

Page 766: ...tings Configuration 2 In the Export or Import Configuration block click Export to open the file download window and then save the file to your local system To import a BIN configuration file via web user interface 1 Click on Settings Configuration 2 In the Export or Import Configuration block click Import to locate and import a BIN configuration file from your local system ...

Page 767: ...ace web user interface and using configuration files MAC non static cfg It contains all changes associated with non static settings made via phone user interface web user interface and using configuration files MAC config cfg It contains changes made using configuration files It can be exported only if the value of the parameter static auto_provision custom protect is set to 1 To export CFG config...

Page 768: ...s Issues Why doesn t the IP phone get an IP address Do one of the following If your phone connects to the wired network Ensure that the Ethernet cable is plugged into the Internet port on the IP phone and the Ethernet cable is not loose Ensure that the Ethernet cable is not damaged Ensure that the IP address and related network parameters are set correctly Ensure that your network switch or hub is...

Page 769: ...ration files or resource files You can use one of these protocols for provisioning When provisioning your IP phone obtaining an IPv6 address the provisioning server should support IPv6 and the format of the access URL of the provisioning server can be tftp IPv6 address or domain name For example if the provisioning server address is 2001 250 1801 1 the access URL of the provisioning server can be ...

Page 770: ...s used as a central phone book for a company each employee can load it to obtain the real time data from the same server Audio Issues How to increase or decrease the volume Press the Volume key to increase or decrease the ringer volume when the IP phone is idle or when there is an incoming call arrives on the phone to adjust the volume of engaged audio device handset speakerphone or headset when t...

Page 771: ...orkaround feature is disabled For more information refer to 180 Ring Workaround on page 329 Camera and Video Issues Why is the video quality bad Ensure that the display device has suitable resolution Check whether the packet has been lost For more information on packet loss refer to Getting Information from Talk Statistics on page 742 Ensure that camera settings are configured correctly such as br...

Page 772: ...ntact Yealink field application engineer and your Bluetooth device manufacturer for more information Why the Bluetooth headset affects IP phone s voice quality You may not experience the best voice quality if you use a Bluetooth headset while the 2 4 GHz band is enabled or while you are in an environment with many other Bluetooth devices This possible loss in voice quality is due to inherent limit...

Page 773: ...he IP phone update the configuration Do one of the following Ensure that the configuration is set correctly Reboot the phone Some configurations require a reboot to take effect Ensure that the configuration is applicable to the IP phone model The configuration may depend on support from a server Provisioning Issues What is auto provisioning Auto provisioning refers to the update of IP phones inclu...

Page 774: ... following Ensure that the syslog server supports saving the syslog files exported from IP phone Ensure that you have configured the syslog server address correctly via web user interface on your IP phone Reboot the phone The configurations require a reboot to take effect Resetting Issues Generally some common issues may occur while using the IP phone You can reset your phone to factory configurat...

Page 775: ...ngs that defined by the user to keep some custom settings after resetting Note How to reset the IP phone to default factory configurations To reset the IP phone via web user interface 1 Click on Settings Upgrade 2 Click Reset to Factory Setting in the Reset to Factory Setting field The web user interface prompts the message Do you want to reset to factory 3 Click OK to confirm the resetting The IP...

Page 776: ...l be cleared if you reset the internal SD card How to reset the IP phone to custom factory configurations Procedure Configuration changes can be performed using the following methods Central Provisioning Configuration File y0000000000xx cfg Configure the Import Factory Configuration feature Parameter static features custom_factory_config enable Configure the access URL of the custom factory config...

Page 777: ...a web user interface Web User Interface None Phone User Interface None static custom_factory_configuration url URL within 511 characters Blank Description Configures the access URL of the custom factory configuration files Note It works only if the value of the parameter static features custom_factory_config enable is set to 1 Enabled and the file format of custom factory configuration file must b...

Page 778: ...o reset the IP phone to default factory configurations on page 753 You can delete the user defined factory configurations via web user interface To delete the custom factory configuration files via web user interface 1 Click on Settings Configuration 2 Click Del in the Import Factory Configuration field The web user interface prompts the message Are you sure delete user defined factory configurati...

Page 779: ...TIFY Call ID 1234 srchost Event check sync reboot true Procedure Changes can only be configured using the configuration files Central Provisioning Configuration File y0000000000xx cfg Configure the IP phone behavior when receiving a SIP NOTIFY message which contains the header Event check sync Parameter sip notify_reboot_enable Details of the Configuration Parameter Parameter Permitted Values Defa...

Page 780: ...oot your IP phone via web phone user interface To reboot the phone via phone user interface 1 Tap Settings Advanced default password admin Reboot 2 Tap Reboot The touch screen prompts the following warning 3 Tap OK to reboot the phone The phone begins rebooting Any reboot of the phone may take a few minutes To reboot the phone via web user interface 1 Click on Settings Upgrade 2 Click Reboot to re...

Page 781: ...Troubleshooting 759 The phone begins rebooting Any reboot of the phone may take a few minutes ...

Page 782: ...SIP server 1024 65535 TR 069 Server IP address of TR 069 server Determined by destination device TCP TR 069 protocol port it is used to communicate with TR 069server 1024 65535 File server IP address of file server Determined by destination device TCP HTTP protocol port it is used to download file 1024 65535 Remote phone book server IP address of remote phone book server Determined by destination ...

Page 783: ...ue 224 0 1 75 5059 UDP TCP Protocol port it is used to obtain the URL of updating file from PNP server Multipaging Multipaging 65000 65001 PC IP address of PC Determined by the destination device IP phones IP address of IP phones 1 65535 TCP HTTP port default value 80 1 65535 TCP HTTP port default value 443 SIP Server IP address of SIP Server 1024 65534 UDP TCP SIP protocol port it is used for sig...

Page 784: ...but the touch screen is black please reboot your IP phone Why does the IP phone always display the Yealink logo If your IP phone does not boot check if the provisioning server is accessible on the network and a valid software firmware and valid configuration files are available Try to use recovery mode to get your phone ready For more information on recovery mode refer to Recovery Mode on Yealink ...

Page 785: ...hard key with LED indicator Make sure that the cable of keypad board is properly connected If the cable is properly connected it may be the LED on the board is damaged Other Issues How do I find the basic information of the IP phone Tap Settings Status when the IP phone is idle to check the basic information e g IP address MAC address and firmware version What is the difference among user name reg...

Page 786: ...code to the server according to the value of Send Anonymous Code Send Rejection Code For more information refer to Anonymous Call on page 305 and Anonymous Call Rejection on page 309 What is the difference between enabling and disabling the RFC 2543 Hold feature Capturing packets after you enable the RFC 2543 Hold feature SDP media direction attributes such as a sendonly per RFC 2543 is used in th...

Page 787: ...Troubleshooting 765 information on capturing packets refer to Capturing Packets on page 735 ...

Page 788: ...Administrator s Guide for SIP T5 Series Smart Media Phones 766 ...

Page 789: ...d to the Internet or a private network EAP MD5 Extensible Authentication Protocol Message Digest Algorithm 5 only provides authentication of the EAP peer to the EAP server but not mutual authentication EAP TLS Extensible Authentication Protocol Transport Layer Security provides for mutual authentication integrity protected cipher suite negotiation between two endpoints PEAP MSCHAPv2 Protected Exte...

Page 790: ...smission Control Protocol a transport layer protocol used by applications that require guaranteed delivery UDP User Datagram Protocol a protocol offers non guaranteed datagram delivery URI Uniform Resource Identifier a compact sequence of characters that identifies an abstract or physical resource URL Uniform Resource Locator specifies the address of an Internet resource VLAN Virtual LAN a group o...

Page 791: ...ohns 3 Argentina Buenos Aires Brazil DST Brazil no DST Denmark Greenland Nuuk 2 30 Newfoundland and Labrador 2 Brazil no DST 1 Portugal Azores 0 Denmark Faroe Islands Torshavn GMT Greenland Ireland Dublin Morocco Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London 1 Albania Tirane Austria Vienna Belgium Brussels Caicos Chad Croatia Zagreb Czech Republic Prague Denma...

Page 792: ...oume Canberra Russia Vladivostok 10 30 Australia Lord Howe Islands 11 New Caledonia Noumea Russia Srednekolymsk Time 11 30 Norfolk Island 12 New Zealand Wellington Auckland Russia Kamchatka Time 12 45 New Zealand Chatham Islands 13 Tonga Nukualofa 13 30 Chatham Islands 14 Kiribati Appendix C Trusted Certificates Yealink IP phones trust the following CAs by default DigiCert High Assurance EV Root C...

Page 793: ...rtification Authority G5 VeriSign Class 4 Public Primary Certification Authority G2 VeriSign Class 4 Public Primary Certification Authority G3 VeriSign Universal Root Certification Authority ISRG Root X1 Let s Encrypt Authority X1 and Let s Encrypt Authority X2 certificates are signed by the root certificate ISRG Root X1 Baltimore CyberTrust Root DST Root CA X3 Verizon Public SureServer CA G14 SHA...

Page 794: ...ty StartCom Certification Authority G2 Starfield Services Root Certificate Authority G2 RapidSSL CA Go Daddy Root Certificate Authority G2 Cybertrust Global Root COMODOSSLCA COMODO RSA Domain Validation Secure Server CA COMODO RSA Certification Authority AmazonRootCA4 AmazonRootCA3 AmazonRootCA2 AmazonRootCA1 Yealink Root CA Yealink Equipment Issuing CA c 2005 TÜRKTRUST Bilgi İ letişim ve Bilişim ...

Page 795: ... R2 Certigna Certinomis Autorité Racine certSIGN ROOT CA Certum CA Certum Trusted Network CA Chambers of Commerce Root Chambers of Commerce Root 2008 China Internet Network Information Center EV Certificates Root CNNIC ROOT COMODO Certification Authority COMODO ECC Certification Authority ComSign Secured CA DST ACES CA X6 D TRUST Root Class 3 CA 2 2009 D TRUST Root Class 3 CA 2 EV 2009 EBG Elektro...

Page 796: ...Szigno Root CA Microsec e Szigno Root CA 2009 NetLock Arany Class Gold Főtanúsítvány NetLock Expressz Class C Tanusitvanykiado NetLock Kozjegyzoi Class A Tanusitvanykiado NetLock Uzleti Class B Tanusitvanykiado Network Solutions Certificate Authority OISTE WISeKey Global Root GA CA QuoVadis Root CA 2 QuoVadis Root CA 3 QuoVadis Root Certification Authority Root CA Generalitat Valenciana RSA Securi...

Page 797: ...lass 2 Policy Validation Authority ValiCert Class 3 Policy Validation Authority Visa eCommerce Root Wells Fargo Root Certificate Authority WellsSecure Public Root Certificate Authority XRamp Global Certification Authority Note Appendix D Configuring DSS Keys This section provides the DSS key parameters you can configure on IP phones DSS key consists of line key programable key and ext key Yealink ...

Page 798: ...he values of X in the following parameters and programable keys for each phone model X ranges from 12 to 14 programablekey X type programablekey X line programablekey X value programablekey X xml_phonebook programablekey X history_type programablekey X pickup_value SIP T58V T58A T56A 1 2 3 4 5 6 7 8 9 10 11 12 Hold 13 Mute 14 Tran X Phone Model The programable key takes effect only if the IP phone...

Page 799: ...IP T58V T58A T56A X is equal to 1 for CP960 For programable keys not applicable to CP960 IP phones X ranges from 12 to 14 For ext keys not applicable to CP960 IP phones X ranges from 1 to 3 Y ranges from 1 to 60 For line keys Valid types are 0 N A 1 Conference not applicable to CP960 IP phones 2 Forward 3 Transfer not applicable to CP960 IP phones 4 Hold not applicable to CP960 IP phones 5 DND 7 R...

Page 800: ...8 LDAP 39 BLF List 40 Prefix 41 Zero Touch 45 Local Group 50 Phone Lock 61 Directory 66 Paging List 77 Mobile Account For programable keys Valid types are 0 N A 2 Forward 5 DND 7 ReCall 9 Direct Pickup 13 Speed Dial 20 Private Hold 22 XML Group 23 Group Pickup 28 History 30 Menu 33 Status 34 Hot Desking 38 LDAP 41 Zero Touch 43 Local Directory 45 Local Group 47 XML Directory ...

Page 801: ...erence 2 Forward 3 Transfer 4 Hold 5 DND 7 ReCall 9 Direct Pickup 10 Call Park 11 DTMF 12 Voice Mail 13 Speed Dial 14 Intercom 15 Line 16 BLF 17 URL 18 Group Listening 20 Private Hold 22 XML Group 23 Group Pickup 24 Multicast Paging 25 Record 34 Hot Desking 35 URL Record 38 LDAP 39 BLF List 40 Prefix 41 Zero Touch 45 Local Group 50 Phone Lock ...

Page 802: ... The default value of the line key 1 is 15 and the default value of the line key 2 30 is 0 For programable keys When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward For ext keys When Y 1 60 the default value is 0 NA Range Valid values are 0 N A 1 Conference 2 Forward 3 Transfer 4 Hold 5 DND 7 ReCall 8 SMS 9 Direct Pickup 10 Call Park 11 D...

Page 803: ...Switch Account Up 52 Switch Account Down 61 Directory 66 Paging List 77 Mobile Account Example linekey 1 type 8 Parameter linekey X line Configuration File y0000000000xx cfg Parameter programablekey X line Parameter expansion_module X key Y line Description Configures the desired line to apply the key feature For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X is equal to 1 for CP960 For ...

Page 804: ...When X 16 the default value is 16 Range Permitted Values 1 to 16 for SIP T58V T58A T56A 1 for CP960 1 Line 1 2 Line 2 16 Line 16 Example linekey 1 line 2 Parameter linekey X value Configuration File y0000000000xx cfg Parameter programablekey X value Parameter expansion_module X key Y value Description Configures the value for some key features For line keys X ranges from 1 to 27 for SIP T58V T58A ...

Page 805: ...ach soft key This is an optional configuration For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X is equal to 1 for CP960 For ext keys not applicable to CP960 IP phones X ranges from 1 to 3 Y ranges from 1 to 60 Format String Default Value Blank Range String within 99 characters Example linekey 1 label Dir Parameter linekey X pickup_value Configuration File y0000000000xx cfg Parameter ex...

Page 806: ... Configures the desired group or remote phone book when multiple groups or remote phone books are configured on the IP phone This parameter is only applicable to Local Group XML Group features For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X is equal to 1 for CP960 For programable keys not applicable to CP960 IP phones X ranges from 12 to 14 For ext keys not applicable to CP960 IP phon...

Page 807: ...is only applicable to multicast paging features For line keys X ranges from 1 to 27 for SIP T58V T58A T56A X is equal to 1 for CP960 For ext keys not applicable to CP960 IP phones X ranges from 1 to 3 Y ranges from 1 to 60 Format Integer Default Value 0 Range 0 to 48 Example Configures the second remote phone book linekey 1 extension 1 ...

Page 808: ...art Media Phones 786 Appendix E Auto Provisioning Flowchart Keep User Personalized Configuration Settings The following shows auto provisioning flowchart for Yealink IP phones when a user wishes to keep user personalized configuration settings ...

Page 809: ...associated with static settings in the configuration files The following table lists all static settings Function Parameters Network static network ip_address_mode static network ipv6_prefix static network ipv6_internet_port type static network ipv6_internet_port ip static network ipv6_internet_port gateway static network ipv6_primary_dns static network ipv6_secondary_dns static network ipv6_icmp_...

Page 810: ...t_priority static network vlan pc_port_enable static network vlan pc_port_vid static network vlan pc_port_priority static network vlan dhcp_enable static network vlan dhcp_option static network vlan vlan_change enable static network port http static network port https static network qos signaltos static network qos audiotos static network qos videotos static wifi 802_11e enable static network 802_...

Page 811: ...uto_provision dns_resolv_nosys static auto_provision dns_resolv_nretry static auto_provision dns_resolv_timeout static auto_provision custom sync static auto_provision custom sync path static auto_provision custom protect static auto_provision custom upload_method static auto_provision attempt_expired_time static network attempt_expired_time static auto_provision reboot_force enable static auto_pr...

Page 812: ... password static auto_provision update_file_mode static auto_provision encryption config static auto_provision aes_key_in_file static auto_provision aes_key_16 com static auto_provision aes_key_16 mac static autoprovision X name static autoprovision X code static autoprovision X url static autoprovision X user static autoprovision X password static autoprovision X com_aes static autoprovision X ma...

Page 813: ...password static security trust_certificates static security ca_cert static security dev_cert static security cn_validation static phone_setting reserve_certs_enable 3 level Permissions static security var_enable static web_item_level url static security default_access_level Certificates static trusted_certificates url static trusted_certificates delete static server_certificates url static server_...

Page 814: ..._period static syslog ftp post_mode static syslog ftp max_logfile static syslog ftp append_limit_mode static syslog bootlog_upload_wait_time Watch_dog static watch_dog enable WEB HTTP S static wui https_enable static wui http_enable Language static lang wui static lang gui Others static firmware url static features default_account ...

Page 815: ... each icon on IP phones T58V A T56A CP960 Description Network is unavailable Private line registers successfully Registration failed Flashing Flashing Flashing Registering Hands free speakerphone mode Handset mode Headset mode Voice Mail Auto Answer Do Not Disturb Call Forward Call Hold video Call Hold audio only Call Mute Keep Mute Call is encrypted video ...

Page 816: ...rded Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped VPN is enabled Bluetooth mode is on Bluetooth headset is both paired and connected Bluetooth Enabled mobile phone is both paired and connected Wi Fi mode is on The default local caller photo and local contact icon The default mobile caller photo and mobil...

Page 817: ...g Line key type is BLF BLF List BLF BLF list idle state Line key type is BLF BLF List BLF BLF list ringing state Line key type is BLF BLF List BLF hold state Line key type is BLF BLF List BLF BLF list callout state Line key type is BLF BLF List BLF BLF list failed state Line key type is BLF BLF List BLF list call park state Line key type is Voice Mail Line key type is Direct Pickup Line key type i...

Page 818: ...TMF Prefix Line key type is Local Group XML Group LDAP Line key type is Conference Line key type is Forward Line key type is Transfer Line key type is Hold Line key type is DND Line key type is Recall Line key type is Record URL Record Line key type is Record URL Record recording starts successfully Line key type is Multicast Paging Group Listening Group Listening is not applicable CP960 IP phones...

Page 819: ... Flashing Flashing The shared line receives an incoming call The shared line is in conversation The shared line conversation is placed on public hold USB flash drive is detected High Definition Voice Screenshot captured Downloading file Uploading file Upcoming alarm Unread email ...

Page 820: ...ss authentication RFC 2782 A DNS RR for specifying the location of services DNS SRV RFC 2806 URLs for Telephone Calls RFC 2833 RTP Payload for DTMF Digits Telephony Tones and Telephony Signals RFC 2915 The Naming Authority Pointer NAPTR DNS Resource Record RFC 2976 The SIP INFO Method RFC 3087 Control of Service Context using SIP Request URI RFC 3261 SIP Session Initiation Protocol replacement for...

Page 821: ...ymmetric Response Routing RFC 3608 SIP Extension Header Field for Service Route Discovery During Registration RFC 3611 RTP Control Protocol Extended Reports RTCP XR RFC 3665 Session Initiation Protocol SIP Basic Call Flow Examples RFC 3666 SIP Public Switched Telephone Network PSTN Call Flows RFC 3680 SIP Event Package for Registrations RFC 3702 Authentication Authorization and Accounting Requirem...

Page 822: ... 4583 Session Description Protocol SDP Format for Binary Floor Control Protocol BFCP Streams RFC 4662 A SIP Event Notification Extension for Resource Lists RFC 4730 Event Package for KPML RFC 5009 P Early Media Header RFC 5079 Rejecting Anonymous Requests in SIP RFC 5359 Session Initiation Protocol Service Examples RFC 5589 Session Initiation Protocol SIP Call Control Transfer RFC 5630 The Use of ...

Page 823: ... Session Initiation Protocol SIP draft ietf bliss shared appearances 15 txt Shared Appearances of a Session Initiation Protocol SIP Address of Record AOR To find the applicable Request for Comments RFC document go to http www ietf org rfc html and enter the RFC number SIP Request The following SIP request messages are supported Method Supported Notes REGISTER Yes INVITE Yes Yealink IP phones suppo...

Page 824: ... Allow Yes Allow Events Yes Authorization Yes Call ID Yes Call Info Yes Contact Yes Content Length Yes Content Type Yes CSeq Yes Diversion Yes History Info Yes Event Yes Expires Yes From Yes Max Forwards Yes Min SE Yes P Asserted Identity Yes P Preferred Identity Yes Proxy Authenticate Yes Proxy Authorization Yes In the following table a Yes in the Supported column means the header is sent and pro...

Page 825: ...rted Yes To Yes User Agent Yes Via Yes SIP Responses The following SIP responses are supported Note 1xx Responses Provisional 1xx Response Supported Notes 100 Trying Yes 180 Ringing Yes 181 Call Is Being Forwarded Yes 182 Queued Yes 183 Session Progress Yes In the following table a Yes in the Supported column means the header is sent and properly parsed The phone may not actually generate the resp...

Page 826: ...ed Temporarily Yes 305 Use Proxy Yes 380 Alternative Service No 4xx Responses Request Failure 4xx Response Supported Notes 400 Bad Request Yes 401 Unauthorized Yes 402 Payment Required Yes 403 Forbidden Yes 404 Not Found Yes 405 Method Not Allowed Yes 406 Not Acceptable No 407 Proxy Authentication Required Yes 408 Request Timeout Yes 409 Conflict No 410 Gone No 411 Length Required No 413 Request E...

Page 827: ...ess Incomplete Yes 485 Ambiguous No 486 Busy Here Yes 487 Request Terminated Yes 488 Not Acceptable Here Yes 491 Request Pending No 493 Undecipherable No 5xx Responses Server Failure 5xx Response Supported Notes 500 Server Internal Error Yes 501 Not Implemented Yes 502 Bad Gateway No 503 Service Unavailable Yes 504 Server Time out No 505 Version Not Supported No 513 Message Too Large No 6xx Respon...

Page 828: ...ws SIP uses six request methods INVITE Indicates a user is being invited to participate in a call session ACK Confirms that the client has received a final response to an INVITE request BYE Terminates a call and can be sent by either the caller or the callee CANCEL Cancels any pending searches but does not terminate a call that has already been accepted OPTIONS Queries the capabilities of servers ...

Page 829: ... follows 1 User A calls User B 2 User B answers the call 3 User B hangs up User A Proxy Server User B F1 INVITE B F2 INVITE B F3 100 Trying F9 ACK F10 ACK F5 180 Ringing 2 way RTP channel established F8 200 OK F7 200 OK F6 180 Ringing F4 100 Trying F11 BYE F12 BYE F13 200 OK F14 200 OK Step Action Description F1 INVITE User A to Proxy Server User A sends a SIP INVITE message to a proxy server The ...

Page 830: ...Trying Proxy Server to User A The proxy server forwards the SIP 100 Trying to User A to indicate that the INVITE request has been received by User B F5 180 Ringing User B to Proxy Server User B sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the User B is being alerted F6 180 Ringing Proxy Server to User A The proxy server forwards the 180 Ringing respo...

Page 831: ...to Proxy Server User A sends a SIP 200 OK response to the proxy server The 200 OK response indicates that User A has received the BYE request The call session is now terminated F14 200 OK Proxy Server to User B The proxy server forwards the SIP 200 OK response to User B to indicate that User A has received the BYE request The call session is now terminated Unsuccessful Call Setup Called User is Bu...

Page 832: ...serted in the Request URI field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned to the call and is inserted in the Call ID field The transaction number within a single call leg is identified in the CSeq field The media capability User A is ready to receive is specified The port on which User B is prepared to receive the RTP data is speci...

Page 833: ...The proxy server forwards the 486 Busy Here response to notify User A that User B is busy F7 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The SIP ACK message indicates that User A has received the 486 Busy Here message F8 ACK Proxy Server to User B The proxy server forwards the SIP ACK to User B to indicate that the 486 Busy Here message has already been received Unsuccess...

Page 834: ... field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned to the call and is inserted in the Call ID field The transaction number within a single call leg is identified in the CSeq field The media capability User A is ready to receive is specified The port on which User B is prepared to receive the RTP data is specified F2 INVITE Proxy Serv...

Page 835: ...orwards the SIP CANCEL request to notify User B that User A wants to disconnect the call F7 200 OK User B to Proxy Server User B sends a SIP 200 OK response to the proxy server The SIP 200 OK response indicates that User B has received the CANCEL request F8 200 OK Proxy Server to User A The proxy server forwards the SIP 200 OK response to notify User A that the CANCEL request has been processed su...

Page 836: ... channel established Step Action Description F1 INVITE User A to Proxy Server User A sends an INVITE message to a proxy server The INVITE request is an invitation to User B to participate in a call session In the INVITE request The IP address of User B is inserted in the Request URI field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned t...

Page 837: ... response notifies the proxy server that the connection has been made F6 200 OK Proxy Server to User A The proxy server forwards the 200 OK message to User A The 200 OK response notifies User A that the connection has been made F7 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The ACK confirms that User A has received the 200 OK response The call session is now active F8 ACK...

Page 838: ...ive No RTP packets are being sent F14 ACK Proxy Server to User B The proxy server sends the ACK message to User B The ACK confirms that the proxy server has received the 200 OK response Successful Call Setup and Call Waiting The following figure illustrates a successful call between Yealink SIP IP phones in which two parties are in a call one of the participants receives and answers an incoming ca...

Page 839: ...F17 ACK F18 ACK F19 200 OK F21 ACK F22 ACK F14 INVITE B sendonly 2 way RTP channel established No RTP Packets being sent 2 way RTP channel established Step Action Description F1 INVITE User A to Proxy Server User A sends an INVITE message to a proxy server The INVITE request is an invitation to User B to participate in a call session In the INVITE request The IP address of User B is inserted in th...

Page 840: ...y server forwards the 180 Ringing response to User A User A hears the ring back tone indicating that User B is being alerted F5 200 OK User B to Proxy Server User B sends a SIP 200 OK response to the proxy server The 200 OK response notifies proxy server that the connection has been made F6 200 OK Proxy Server to User A The proxy server forwards the 200 OK message to User A The 200 OK response not...

Page 841: ...Proxy Server User A sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indicates that the user is being alerted F12 180 Ringing Proxy Server to User C The proxy server forwards the 180 Ringing response to User C User C hears the ring back tone indicating that User A is being alerted F13 INVITE User A to Proxy Server User A sends a mid call INVITE request to the proxy ser...

Page 842: ...age to User C F21 ACK User C to Proxy Server User C sends a SIP ACK to the proxy server The ACK confirms that User C has received the 200 OK response The call session is now active F22 ACK Proxy Server to User A The proxy server forwards the SIP ACK to User A to confirm that User C has received the 200 OK response Call Transfer without Consultation The following figure illustrates a successful cal...

Page 843: ...tablished F9 REFER F10 202 Accepted F17 BYE F20 200 OK F21 INVITE C F24 180 Ringing F25 200 OK F28 ACK User C Step Action Description F1 INVITE User A to Proxy Server User A sends an INVITE message to the proxy server The INVITE request is an invitation to User B to participate in a call session In the INVITE request The IP address of User B is inserted in the Request URI field User A is identifie...

Page 844: ... tone indicating that User B is being alerted F5 200 OK User B to Proxy Server User B sends a SIP 200 OK response to the proxy server The 200 OK response notifies User A that the connection has been made F6 200 OK Proxy Server to User A The proxy server forwards the 200 OK message to User A The 200 OK response notifies User A that the connection has been made F7 ACK User A to Proxy Server User A s...

Page 845: ...firms that User A has received the BYE request F16 200OK Proxy Server to User B The proxy server forwards the SIP 200 OK response to User B F17 INVITE User A to Proxy Server User A sends a SIP INVITE request to the proxy server In the INVITE request a unique Call ID is generated and the Contact URI field indicates that User A requests the call F18 INVITE Proxy Server to User C The proxy server map...

Page 846: ...ser A has received the 200 OK response The call session is now active Call Transfer with Consultation The following figure illustrates a successful call between Yealink SIP IP phones in which two parties are in a call and then one of the parties transfers the call to the third party with consultation This is called attended transfer In this call flow scenario the end users are User A User B and Us...

Page 847: ...K F10 INVITE B sendonly F11 200 OK F14 ACK F16 INVITE C F18 180 Ringing F20 200 OK F22 ACK 2 way RTP channel established F25 REFER F26 202 Accepted F31 BYE F32 BYE F33 200 OK F34 200 OK 2 way RTP channel established Step Action Description F1 INVITE User A to Proxy Server User A sends an INVITE message to a proxy server The INVITE request is an invitation to User B to participate in a call session...

Page 848: ...o User A The proxy server forwards the 180 Ringing response to User A User A hears the ring back tone indicating that User B is being alerted F5 200 OK User B to Proxy Server User B sends a SIP 200 OK response to the proxy server The 200 OK response notifies User A that the connection has been made F6 200 OK Proxy Server to User A The proxy server forwards the 200 OK message to User A The 200 OK r...

Page 849: ...rms that the proxy server has received the 200 OK response F15 INVITE User A to Proxy Server User A sends a SIP INVITE request to the proxy server In the INVITE request a unique Call ID is generated and the Contact URI field indicates that User A requests the call F16 INVITE Proxy Server to User C The proxy server maps the SIP URI in the To field to User C The proxy server sends the INVITE request...

Page 850: ...r sends a SIP 202 Accepted response to User A The 202 Accepted response notifies User A that the proxy server has received the REFER message F25 REFER Proxy Server to User B The proxy server forwards the REFER message to User B F26 202 Accepted User B to Proxy Server User B sends a SIP 202 Accept response to the proxy server The 202 Accepted response indicates that User B accepts the transfer F27 ...

Page 851: ...estination number is User C 2 User A calls User B 3 User B forwards the incoming call to User C 4 User C answers the call Call is established between User A and User C User A Proxy Server User B User C F1 INVITE B F2 INVITE B F3 302 Move Temporarily F6 ACK F7 INVITE C F8 INVITE C F9 180 Ringing F10 180 Ringing F11 200 OK F12 200 OK F13 ACK F14 ACK F4 ACK 2 way RTP channel established F5 302 Move T...

Page 852: ...SIP phone B User B rewrites the contact URI F4 ACK Proxy Server to User B The proxy server sends a SIP ACK to User B the ACK message notifies User B that the proxy server has received the 302 Move Temporarily message F5 302 Move Temporarily Proxy Server to User A The proxy server forwards the 302 Moved Temporarily message to User A F6 ACK User A to Proxy Server User A sends a SIP ACK to the proxy ...

Page 853: ...ACK confirms that User A has received the 200 OK response The call session is now active F14 ACK Proxy Server to User C The proxy server forwards the ACK message to User C The ACK confirms that the proxy server has received the 200 OK response The call session is now active Busy Call Forward The following figure illustrates successful call forwarding between Yealink SIP IP phones in which User B h...

Page 854: ...ablished Step Action Description F1 INVITE User A to Proxy Server User A sends the INVITE message to a proxy server The INVITE request is an invitation to User B to participate in a call session In the INVITE request The IP address of User B is inserted in the Request URI field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned to the call ...

Page 855: ...B The proxy server sends a SIP ACK to User B the ACK message notifies User B that the proxy server has received the ACK message F7 302 Move Temporarily Proxy Server to User A The proxy server forwards the 302 Moved Temporarily message to User A F8 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The ACK message notifies the proxy server that User A has received the ACK message...

Page 856: ... User C The proxy server sends the ACK message to User C No Answer Call Forward The following figure illustrates successful call forwarding between Yealink SIP IP phones in which User B has enabled no answer call forward The incoming call is forwarded to User C when User B does not answer the incoming call after a period of time In this call flow scenario the end users are User A User B and User C...

Page 857: ...ription F1 INVITE User A to Proxy Server User A sends the INVITE message to a proxy server The INVITE request is an invitation to User B to participate in a call session In the INVITE request The IP address of User B is inserted in the Request URI field User A is identified as the call session initiator in the From field A unique numeric identifier is assigned to the call and is inserted in the Ca...

Page 858: ...ACK Proxy Server to User B The proxy server sends a SIP ACK to User B the ACK message notifies User B that the proxy server has received the ACK message F7 302 Move Temporarily Proxy Server to User A The proxy server forwards the 302 Moved Temporarily message to User A F8 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The ACK message notifies the proxy server that User A has...

Page 859: ...e call session is now active F16 ACK Proxy Server to User C The proxy server sends the ACK message to User C The ACK confirms that the proxy server has received the 200 OK response Call Conference The following figure illustrates successful 3 way calling between Yealink IP phones in which User A mixes two RTP channels and therefore establishes a conference between User B and User C In this call fl...

Page 860: ... C F18 180 Ringing F17 180 Ringing F19 200 OK F20 200 OK F21 ACK F22 ACK Both calls are active come into three party conference User A Proxy Server User B User C Initiate three party conference Step Action Description F1 INVITE User A to Proxy Server User A sends the INVITE message to a proxy server The INVITE request is an invitation to User B to participate in a call session In the INVITE reques...

Page 861: ...IP 200 OK response to the proxy server The 200 OK response notifies User A that the connection has been made F6 200 OK Proxy Server to User A The proxy server forwards the 200 OK message to User A The 200 OK response notifies User A that the connection has been made F7 ACK User A to Proxy Server User A sends a SIP ACK to the proxy server The ACK confirms that User A has received the 200 OK respons...

Page 862: ...er In the INVITE request a unique Call ID is generated and the Contact URI field indicates that User A requests the call F16 INVITE Proxy Server to User C The proxy server maps the SIP URI in the To field to User C The proxy server sends the SIP INVITE request to User C F17 180 Ringing User C to Proxy Server User C sends a SIP 180 Ringing response to the proxy server The 180 Ringing response indic...

Page 863: ... ACK confirms that User A has received the 200 OK response The call session is now active F22 ACK Proxy Server to User C The proxy server sends the ACK message to User C The ACK confirms that the proxy server has received the 200 OK response ...

Page 864: ...Administrator s Guide for SIP T5 Series Smart Media Phones 842 ...

Page 865: ... 629 Auto Answer 292 Auto Logout Time 691 Automatic Gain Control AGC 644 Auto Redial 290 B Backlight 156 Background Noise Suppression BNS 643 Blind Transfer 358 Block Out 240 Bluetooth 164 Boot Files Configuration Files and Resource Files 114 Busy Forward 343 Busy Lamp Field BLF 473 Busy Lamp Field BLF List 486 Busy Tone Delay 321 C Call Completion 302 Call Forward 343 Call Hold 337 Call Number Fi...

Page 866: ...Files 713 Enabling the Watch Dog Feature 740 Emergency Dialplan 251 Expansion Modules 4 F Feature Key Synchronization 369 G Getting Information from Status Indicators 741 Getting Information from Talk Statistics 742 Getting Started 9 Group Call Pickup 382 H H 323 xii Headset Prior 622 Hide Feature Access Codes 492 Hot Desking 531 Hotline 242 I Index 843 Initialization Process Overview 18 Intercom ...

Page 867: ...ocumentations vi Remote Phone Book 453 Remote Phone Book Template File 453 Replace Rule 228 Replace Rule Template File 230 Reserve in User Name 429 Reserved Ports 80 Return Message When DND 313 Return Code When Refuse 327 RFC and Internet Draft Support 798 Ringer Device for Headset 622 Ringing Timeout 422 Ring Tones 601 RTCP XR 665 Real Time Transport Protocol RTP Ports 592 S Save Call Log 263 Sea...

Page 868: ...Understanding VoIP Principle and SIP Components xi Unregister When Reboot 433 Upgrading Firmware 123 Use Outbound Proxy in Dialog 330 User Agent Client UAC 839 User Agent Server UAS 457 User and Administrator Password 689 V Verifying Startup 21 Video Codecs 685 Video Settings 683 Viewing Log Files 721 VLAN 51 VLAN Feature in the Wireless Network 66 Voice Activity Detection VAD 644 Voice Mail Tone ...

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