Xerox Wide Format 6705 System, User Manual

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Problem Solving
8
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8.8 Problems with CentreWare Internet Services
8.8 Problems with CentreWare Internet Services
This section describes the causes and recommended remedies for problems that may occur while using CentreWare
Internet Services.
Symptom Check Remedy
Unable to connect to
CentreWare Internet
Services. Is the machine working
properly? Check if the machine is powered on.
Is the Internet address
correctly entered? Confirm the Internet address again. If the problem persists,
enter an IP address to make a connection.
Is a proxy server being used? Depending on the proxy server, connections may not be
possible. Set the browser not to "Use proxy server” or set that
particular address not to use a proxy server.
The [Update] button is
not working. Are you using a specified
browser? Confirm if your browser is supported.
Refer

Refer to "Setting Up for Using CentreWare
Internet Services" (p. 172).
Selecting the menu on
the left frame does not
update the right frame
contents.
The screen display is
distorted. Is the window size for the
browser too small? Change the window size for the browser.
The latest information is
not displayed. Is the display refreshed? Press the [Update] button.
The [Apply New Settings]
button does not reflect
the new settings. Are all entered values correct? If a value outside of the permitted range is entered, the
update will automatically change the value to that within the
range.
Is it during operation or after
operation by the control panel
on the machine? When the automatic reset function is configured, any setting
by CentreWare Internet Services is not applied until the
setting time passes. Wait for a while.
The [Apply New Settings]
button displays a
message on the browser,
such as [The server
returned an invalid or
unrecognized response]
and [No Data]. Is the entered password
correct? Entry in [Password] does not match that in [Re-enter
Password]. Enter the correct password.
Is the machine working
properly? Reboot the machine.
Unable to delete jobs. The machine is processing. Wait for a while and then press the [Update] button.