Xerox Wide Format 6705 System, User Manual

Page: 258 / 363

8
Problem Solving
8.7 Problems during Printing
258
8.7 Problems during Printing
This section describes how to troubleshoot problems during printing.
Symptom Check Remedy
Unable to print. Is the network cable disconnected
from the computer? Connect the network cable to the computer.
Is the network cable disconnected
from the machine? Connect the network cable to the machine.
Is the printer status Offline? Check the setting for [Printer Status]. Select [Online] if the status
is [Offline].
Refer

Refer to "Print Mode" (p. 66).
Has an error occurred on the
machine? Check the error message, and follow the instructions to solve the
problem.
Are the IP address and Subnet
Mask set correctly? Set the correct IP address and Subnet Mask.
Refer

Refer to "Print Service Settings" (p. 326).
Is the network between the
computer and the machine
working? Consult with your network administrator.
Is the port enabled? Set the port in use to Enabled.
Refer

Refer to "Port Settings" (p. 310).
Is the machine connected to
multiple computers? Wait for a while, and then try printing again.
Is the media of the specified size
loaded? Load the specified size media in the machine.
Refer

Refer to "Loading/Replacing Paper" (p. 45).
Switch to another available tray to continue printing.
Refer

Refer to "Switching Between Trays" (p. 48).
Is the Interrupt mode active? Cancel the interrupting operation.
Is a copy or scan job running? The Print feature cannot be used when the machine is running
the Copy or Multi Send Scan feature.