Xerox DP N24, System Administrator Manual

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Printer Operation Problems
6-4
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DP N24, N32 and N40 System Administrator Guide
PostScript commands are
printed instead of the
PostScript job. 1. Make certain that the software application you are using to create your job is
configured properly. Refer to your software documentation.
2. The job sent to the printer might have included an incorrect header, and therefore,
not have indicated that a PostScript job was being sent.
• Check your software to make sure the PostScript header file is being sent to the
printer.
3. Set the Print Errors item in the PostScript Menu to On and resend the job.
• If an error page prints, there is a problem in the PostScript coding. Correct the
coding problem and resend the job. Asking for features not available can cause a
configuration error.
• If the job still does not print and an error page was not printed, the job may
require additional memory.
A PostScript or PCL job
fails to print. 1. Check that you are using a DP N32 PostScript printer driver.
2. For a PostScript job, set the Print Errors item in the PostScript Menu to On and
resend the job.
• If an error page prints, there is a problem in the PostScript coding. Correct the
coding problem and resend the job. Asking for features not available can cause a
configuration error.
• If the job still does not print and an error page was not printed, the job may
require additional memory. See Appendix A: DP N40 Ordering Information for
ordering more printer memory.
3. For a PCL job, do the following:
• Check the output for PCL errors.
• If there is a problem in the PCL coding, correct the coding problem and resend
the job.
• If there is no error message, resend the job.
• If the error message says “out of memory”, the job may require additional
memory. See Appendix A: DP N40 Ordering Information for ordering more
printer memory.
Table 6.1 Printer operation problems
Problem Action
Table 6.1 Page 3 of 3