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Xerox Document Centre 480 ST, System Administration Manual

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Template Management ............................................................................................. 16-19
Distribution Templates ............................................................................................. 16-21
Template Settings ..................................................................................................... 16-22
Deleting Distribution Templates .............................................................................. 16-32
Copying Distribution Templates .............................................................................. 16-33
Updating the Template List at the Document Centre............................................... 16-33
Manage Jobs with Internet Services......................................................................... 16-34
Active Jobs ............................................................................................................... 16-35
Deleting Jobs ............................................................................................................ 16-36
View Document Centre Status with Internet Services ............................................. 16-37
Viewing Active Alert Messages............................................................................... 16-38
Viewing Tray Status................................................................................................. 16-39
View Document Centre Properties with Internet Services....................................... 16-40
Configuration ........................................................................................................... 16-42
Billing Counters ....................................................................................................... 16-43
Job Management  ..................................................................................................... 16-44
Connectivity ............................................................................................................. 16-45
Services .................................................................................................................... 16-77
Testing the Document Centre................................................................................. 16-104
Maintenance ........................................................................................................... 16-104
Getting Support ...................................................................................................... 16-109
Viewing Support Information ................................................................................ 16-110
Problem Solving ..................................................................................................... 16-111

17. Network Troubleshooting

Overview .................................................................................................................... 17-1
TCP/IP Troubleshooting ............................................................................................ 17-2
NetWare Troubleshooting .......................................................................................... 17-5
Microsoft (NetBIOS/NetBEUI) Troubleshooting ...................................................... 17-7
OS/2 Troubleshooting (TCP/IP)................................................................................. 17-9
AppleTalk Troubleshooting ..................................................................................... 17-11
Banyan VINES Troubleshooting ............................................................................. 17-13

18. Network Accounting

Overview .................................................................................................................... 18-1
Before You Start......................................................................................................... 18-3
Go to the Document Centre and... .............................................................................. 18-4
Go to the workstation and... ....................................................................................... 18-6
Network Accounting Troubleshooting....................................................................... 18-8

19. Network Fax

FAX Installation for FTP ........................................................................................... 19-2
FAX Installation for IPX/SPX ................................................................................... 19-5
Network FAX Troubleshooting ................................................................................. 19-8

20. Scan Setup without CentreWare

Terminology used in this Chapter .............................................................................. 20-2
Who Should Use This Guide...................................................................................... 20-3

Summary of Contents for Document Centre 480 ST

Page 1: ...Xerox Document Centre Model _______________ Serial Number ____________________________ Document Centre 490 480 470 460 ST System Administration Guide August 2001 604P06900...

Page 2: ...ed in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged This document contains images of screens that were created using Zinc Application...

Page 3: ...he Internet Software Consortium DHCP nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission This Software Is...

Page 4: ...ember states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility March 9 1999 Council D...

Page 5: ...n of external devices may impact this certification Please contact your local XEROX Limited representative for a list of approved accessories WARNING In order to allow this equipment to operate in pro...

Page 6: ...d and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation Customers wishing to complete safety testing should contact Xerox see page 1 for advice pri...

Page 7: ...equipment to be serviced and maintained to such high standards please contact your local Xerox Customer Service Organisation They will be pleased to assist you QUESTION Does the Xerox equipment in my...

Page 8: ...y testing your Xerox Customer Service Engineer will provide you with a certificate which details the results of all tests completed In the event of any defect being noted the Xerox equipment will be s...

Page 9: ...reland Portugal Finland Italy Spain In the event of problems you should contact your local Xerox representative in the first instance The modem may be configured to be compatible with other country ne...

Page 10: ...x Xerox Document Centre System Administration Guide...

Page 11: ...S Before you start 3 1 Dynamic Addressing DHCP BOOTP or RARP 3 2 Static Addressing 3 6 Windows Internet Name Service WINS Installation 3 10 Where to go from here 3 13 4 CentreWare Device Admin Wizard...

Page 12: ...e server and 11 3 Go to the workstation and 11 5 12 OS 2 TCP IP Networks Before You Start 12 1 If you have not already assigned TCP IP information 12 2 Go to a workstation and 12 3 13 OS 2 NetBEUI Net...

Page 13: ...6 77 Testing the Document Centre 16 104 Maintenance 16 104 Getting Support 16 109 Viewing Support Information 16 110 Problem Solving 16 111 17 Network Troubleshooting Overview 17 1 TCP IP Troubleshoot...

Page 14: ...24 General Installation Requirements 20 27 Set up scanning TCP IP 20 28 Test scanning 20 30 Hints and Tips 20 32 Installation Considerations 20 34 Scan Troubleshooting 20 36 Error Messages 20 37 21 E...

Page 15: ...k interface or have purchased a Token Ring network interface upgrade kit separately and it has been installed using the instructions provided In general the requirements needed for connection and setu...

Page 16: ...ating system NOS or protocol which pertains to your network 4 Go to the page indicated and perform the procedure s 5 Once you are finished it is recommended you print a test page 6 Check the print job...

Page 17: ...twork Scanning Services Guide For installation instructions on connecting your Document Centre as a scanner without the use of CentreWare refer to the section in this document entitled Scan Setup with...

Page 18: ...ol indicates that entries will be made on the printer s keypad or Touch Screen This symbol indicates that entries will be made at a workstation or fileserver NOTE When you see this text in the left ma...

Page 19: ...ne to perform copy scan fax and e mail tasks The Help system provides you point of need information CentreWare information CentreWare Network Services Guide hard copy This doc ument contains informati...

Page 20: ...ent Centre web site to get the latest information about the Xerox Document Centre http www documentcentre xerox com Download the latest CentreWare drivers at http www centreware com For more informati...

Page 21: ...ST Model Features What is the ST The ST model has the ability to make copies as well as print ST models have full copy and optional Network Scanning Scan to E mail Network Faxing Network Accounting c...

Page 22: ...Category 3 or 5 for 10Mbps Ethernet Category 5 for Token Ring or 100Mbps Fast Ethernet type of cable to connect to the network as indicated below Recessed area at rear of machine Token Ring network in...

Page 23: ...ent Centre Ethernet Interface has speed settings of 10Mbps 10 Megabits per second 100Mbps 100 Megabits per second and Auto AutoSensing If your network has hubs or concentrators that have Auto Sensing...

Page 24: ...the Ethernet button If available NOTE Auto Sensing hubs may not arbitrate correctly with the Document Centre when Auto is selected If your hubs concentrators support the 100BaseT speed it is recommen...

Page 25: ...t prior to connecting the printer to your network The default settings for the Ring speed and Source Routing are 16Mbps and None respectively If you do not need to change these then you do not need to...

Page 26: ...en to refresh and press the Physical Media button c Press the Token Ring button d Press the Token Ring Settings button e Select the desired Ring Speed 4 Megabits or 16 Mega bits per second f Select th...

Page 27: ...ess the Go to Tools button 2 Set or Change the MAC address a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Physical...

Page 28: ...Page 2 6 Xerox Document Centre System Administration Guide...

Page 29: ...l provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot Your Document Centre printer can be connected to a variety of n...

Page 30: ...The TCP IP address is assigned automatically by a DHCP server Follow the steps below NOTE By default DHCP is enabled on the Document Centre This procedure will show you how to disable DHCP or enable i...

Page 31: ...ay a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instruc...

Page 32: ...g c Select Configuration Report d Select Print Configuration Report Now e Press the Cancel button f Press the Exit Tools button 8 Set the Host Name a Repeat Steps 3a 5a b Press the Name Address button...

Page 33: ...the default port c If you wish to change the lpr port for your printer press the Port Number soft button and enter the desired port number at the keypad Press Save d Press the Close button 11 Enable H...

Page 34: ...information will be configured on initial boot This procedure assumes you will set the IP information manually To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Etherne...

Page 35: ...nd press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button 4 Enable TCP IP protocol a Press the TCP IP Options button b Press the TCP IP Set...

Page 36: ...s from the keypad c Repeat this process for the IP Gateway address When finished press Save to record the changes and exit to the TCP IP Settings screen d Press the Close button NOTE The Broadcast Add...

Page 37: ...e HTTP IP a Press the HTTP IPP button b Press Enable c Press Save 10 Print a Configuration Report page to verify the DocuCentre TCP IP information was assigned correctly a Repeat Steps 3a and 3c b Sel...

Page 38: ...server with the desired information you may connect your Document Centre to your network and it will boot and register with the WINS server automatically NOTE Your DHCP server must return at least on...

Page 39: ...etup menus a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the Microsoft Networks butto...

Page 40: ...TCP IP address and NetBIOS host name with your WINS server Go to the workstation and 1 Create a new lpr printer on the NT workstation a With an LPR port as the desired destination enter the Microsoft...

Page 41: ...procedures indicated Unix Networks Chapter 7 Microsoft TCP IP Networks Chapter 9 Windows 2000 LPR and IPP Printing Chapter 10 Microsoft Windows NT 4 X Server Network TCP IP Chapter 11 OS 2 TCP IP Netw...

Page 42: ...Page 3 14 Xerox Document Centre System Administration Guide...

Page 43: ...fessional If you have not done so detailed instructions for installation are contained in the CentreWare Network Services Guide This document was supplied with your printer In order to use the CentreW...

Page 44: ...Network Protocol a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and press the Network Setup button c Press the NetWare button d...

Page 45: ...6 Follow the instructions on each Device Admin Wizard Screen to setup the Document Centre on your network Context sensitive help is available for each step NOTE You will be asked for a password enter...

Page 46: ...uide 2 Connect the print driver you loaded above to the queue you created on the NetWare server 3 Open an application and print a test job 4 Check your test job for quality and use the problem solving...

Page 47: ...Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment The CentreWare software supplied with your printer can be used to set up your printe...

Page 48: ...tton when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enable the Network Protocol a Wait for the screen to r...

Page 49: ...name where the Context chosen in the previ ous step resides When finished press the Save button twice to record the changes 6 Set the Print Server Name and Password a Press the Print Server button b...

Page 50: ...erver button At this screen press the Name Context button and use the touch panel keyboard to enter the context in which this printer resides To access numeric characters and punctuation press the Mor...

Page 51: ...r entitled CentreWare Network Services Guide 2 Connect the print driver you loaded above to the queue you created on the NetWare server 3 Open an application and print a test job 4 Check your test job...

Page 52: ...Page 5 6 Xerox Document Centre System Administration Guide...

Page 53: ...and Source Routing settings for your environment The CentreWare software supplied with your printer can be used to set up your printer on your Novell network For details refer to the document entitle...

Page 54: ...a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed...

Page 55: ...e the touch panel keyboard and enter the name of the first Primary File Server to which you want the printer to connect To access numeric characters and punctuation press the More Characters or 123 bu...

Page 56: ...our new name When finished press Save to retain the changes and return to the Print Server screen c Press the Print Server Password button and use the Touch Screen keyboard to enter the print server p...

Page 57: ...a Press the Exit Tools button The printer will store the settings you have made 8 Prepare for print driver installatio n a From the documentation package supplied with your printer retrieve the Centre...

Page 58: ...s Guide 2 Connect the print driver you loaded above to the queue you created on the NetWare server 3 Open an application and print a test job 4 Check your test job for quality and use the Problem Solv...

Page 59: ...TCP IP information will be configured on initial boot This means that if you have configured your DHCP server with the desired information you may go right to the area within this section entitled Go...

Page 60: ...ation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before contin...

Page 61: ...ol Details are contained in the document entitled CentreWare Network Services Guide 2 Add the printers host name TCP IP address hardware address to your etc hosts file or NIS database depending on you...

Page 62: ...Page 7 4 Xerox Document Centre System Administration Guide...

Page 63: ...Microsoft NetBEUI Networks 8 Microsoft NetBEUI Networks 8 Microsoft NetBEUI Networks Before You Start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Tok...

Page 64: ...instructed otherwise c Press the Go to Tools button 3 Enable Microsoft Network printing a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to r...

Page 65: ...creen Press the SMB Host Name button Using the Touch Screen enter the desired text for this item then press Save d OPTIONAL STEP Press the SMB Host Description button enter the desired text then press...

Page 66: ...67 Press Save to exit the connections screen 8 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 9 Print a Configuration Report page from your printer...

Page 67: ...n Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide 3 On the Configuration Report review the NetBIOS area and note the Workgroup Host Nam...

Page 68: ...menu Select the Details tab on the Properties dialog Click the Add Port button and browse to the Workgroup Double click the name of the WorkGroup for the printer as shown on the Configuration Report D...

Page 69: ...e Document Centre TCP IP information will be configured on initial boot To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure t...

Page 70: ...ation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before contin...

Page 71: ...r button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press t...

Page 72: ...reen keys enter the desired text for this item then press Save l OPTIONAL STEP Press the Printer Description button using the touch panel keys and enter the desired text for this item then press Save...

Page 73: ...llation a From the documentation package supplied with your printer retrieve the CentreWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next sec...

Page 74: ...Add a network printer as you normally would Browse for and Double click the name of the WorkGroup for the printer as shown on the Configuration Report Double click the NetBIOS Host Name of the printe...

Page 75: ...figured your DHCP server with the desired information you may connect your Document Centre to your network and go right to the section entitled Go to the Server Workstation and For information on how...

Page 76: ...llation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before cont...

Page 77: ...verify that the Internet Protocol TCP IP protocol has been loaded 2 Add the printer a Open Control Panel and double click the Printers icon b Verify that Network Printer is selected and click Next c T...

Page 78: ...report depending on the name resolution used by your network WINS or DNS Click Next c Click OK to install the printer driver Go to Step 3 3 Select the driver to be used Document Centre 480 470 460 dri...

Page 79: ...ieve its TCP IP information from the DHCP server when it is turned on To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the...

Page 80: ...ation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before contin...

Page 81: ...ded b Select the Services TAB and verify that Microsoft TCP IP Printing is loaded If this software is not present install it using the documentation provided by Microsoft Then return to the next step...

Page 82: ...that printer to be the default then click Next k If the printer will not be shared click Next To share the printer check the share checkbox enter a Share Name then click Next l At the next dialog it...

Page 83: ...urther 1 Verify that the TCP IP protocol stack is loaded 2 Use the CentreWare Network Services CD ROM to install print drivers Details for this are found in the document sup plied with your printer en...

Page 84: ...Page 11 6 Xerox Document Centre System Administration Guide...

Page 85: ...If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial boot This means that if you have configured...

Page 86: ...llation has already been assigned to the Document Centre If these components have not been configured please refer to the section of this document entitled Dynamic Static IP Addresses WINS before cont...

Page 87: ...IP Addresses WINS before continuing further 1 Create a new printer and load print drivers from the CD ROM 2 Create a printer share and its access permissions sharing and connecting 3 Start LPRPORTD L...

Page 88: ...Page 12 4 Xerox Document Centre System Administration Guide...

Page 89: ...etBEUI Networks 13 OS 2 NetBEUI Networks 13 OS 2 NetBEUI Networks Before You Start To enable 100BaseT or a Token Ring interface refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to...

Page 90: ...herwise c Press the Go to Tools button 3 Enable Microsoft Network printing a Wait for the screen to refresh and press the Connectivity and Network Setup button b Wait for the screen to refresh and pre...

Page 91: ...sing the touch panel keys and enter the desired text for this item then press Save d OPTIONAL STEP Press the SMB Host Description button enter the desired text then press Save You will be returned to...

Page 92: ...t soft button on the Touch Screen On the keypad enter the desired number of seconds between 0 and 9999 Press Save to exit the connections screen 7 Exit the Tools Menu a Press the Exit Tools button The...

Page 93: ...ess 2 Create a shared resource and connect it to the network device a Double click on the Connections Icon b Click on the symbol next to Network c Click on the symbol next to Network Services d Double...

Page 94: ...Network Connections Properties window r Double click on the Connections Icon s Double click on Printers t Close the Connections window u Double click on Printer in the Printers window DO NOT CHOOSE TH...

Page 95: ...ppropriate field g Click the Refresh button h Click the Install button after you see the driver description appear i Click the OK button to confirm that the driver has been installed 4 Highlight the O...

Page 96: ...Page 13 8 Xerox Document Centre System Administration Guide...

Page 97: ...to configure the Speed and Source Routing settings for your environment This procedure assumes you have Macintosh computers equipped with an Ethernet card or Token Ring card that is connected to the...

Page 98: ...hen finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enable the AppleTalk protocol a Wait for the screen to refre...

Page 99: ...twice to record the changes 5 Exit the Tools Menu a Press the Exit Tools button The printer will store the settings you have made 6 Print a Configuration Report page from your printer to use in the r...

Page 100: ...ls for this are found in the document supplied with your printer entitled CentreWare Network Services Guide 2 Send a test job to the printer from an application programme 3 Check your test job for qua...

Page 101: ...to configure the Speed and Source Routing settings for your environment Go to the Document Centre and 1 Connect your Document Centre to the network with the appropriate cabling 2 Enter the Tools path...

Page 102: ...int Destination button enter the desired text for this item using the touch panel keys then press Save c Press the User Password button Enter the desired text for this item using the touch panel keys...

Page 103: ...the Configuration Report page and verify that Banyan VINES is enabled and the other Banyan Settings are correct b From the documentation package supplied with your printer retrieve the CentreWare Net...

Page 104: ...vice Screen enter the StreetTalk name and description when prompted d Select the server on which you want to create the service e Select Banyan Print Service f Select an appropriate disk location when...

Page 105: ...he printer f The Output Strings Screen will be displayed Press the F10 key to accept the defaults displayed on the screen g The Enable Strings Screen will be displayed Press the F10 key to accept the...

Page 106: ...Page 15 6 Xerox Document Centre System Administration Guide...

Page 107: ...e users to print and scan without installing any client software integrate into other web based printer management tools remotely configure and manage Xerox Printers monitor printer and consumable sta...

Page 108: ...vided for each printer configuration Printer and Consumable Status CentreWare Internet Services allows the administrator to perform up to the minute status checks to keep Xerox printers fully operatio...

Page 109: ...o perform many Document Centre set up and management tasks over the Internet General users can use the guide to perform tasks that do not require configuration access or administrative rights How to G...

Page 110: ...re 490 480 470 460 ST this feature must be enabled The procedure below is supplied to enable this feature or disable it if you do not wish to use Internet Services 1 Connect your Document Centre to th...

Page 111: ...16 Internet Services 16 Internet Services b Wait for the screen to refresh and press the Network Setup button 5 Press the TCP IP Options button 6 Press the HTTP IPP button Then press either the Enable...

Page 112: ...80 470 460 ST in the supported operating system environments Operating Environment Netscape 4 0X Netscape 4 5X thru 4 7X Internet Explorer 4 X Internet Explorer 5 X Microsoft Windows 95 98 Y Y Y Y Mic...

Page 113: ...rowsers shown in the table above Enable Java Script in your Web Browser If you are using Netscape Navigator or Internet Explorer ensure that Java script is enabled Refer to the documentation or online...

Page 114: ...om the Home Page you access other pages in the application Document Centre Home Page To access Internet Services perform the following procedure 1 Type in the IP address of the Document Centre in your...

Page 115: ...ided into a left and right frame The left frame will contain status information or links that will display new information about the Document Centre to which you are connected The width of the left an...

Page 116: ...Internet Services index and contents for the Document Centre pages Help Access Internet Services HTML Help system Index Access Internet Services index and contents for the Document Centre pages Print...

Page 117: ...r How to change the Administrator Password 1 Go to the Document Centre control panel 2 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the...

Page 118: ...using the Services pages for printing and scanning documents over the Internet intranet Delayed Proof and Secure printing options are also provided You can scan documents at the Document Centre using...

Page 119: ...by a printer driver Keep in mind that large print jobs need adequate space on your hard drive when printing NOTE Selecting print and or finishing options from the Services Page will override but not r...

Page 120: ...he TCP IP address or fully qualified domain name in the Address or Location field and press Enter 2 Your Browser will display the Document Centre Home Page 3 Click the Services button or link from the...

Page 121: ...inting See the table above for a description of each 8 In the File Name text entry box at the bottom of the screen type the path and file name or click the Browse button to locate the print ready file...

Page 122: ...you used when you submitted the job from your Web Browser then on the touch screen press the Enter button 6 Your job will print Releasing a Proof Print Job at the Document Centre 1 Go to the Document...

Page 123: ...m a default template The first step is to choose an existing template or create one for scanning using the Distribution Templates pages Once the template is set up go to the Document Centre update the...

Page 124: ...emplate Pool is a directory location on a server Templates can be created once and used repeatedly For example you may want to create a template with settings that you consistently use when scanning d...

Page 125: ...mplate 5 Update the template list at the Document Centre 6 Select the template at the Document Centre 7 Scan the document at the Document Centre Select a template for one time use 1 Go to the Document...

Page 126: ...destination Fax folder and select faxing delivery and recipient options 3 Apply the settings 4 Update the template list at the Document Centre 5 Select the fax template at the Document Centre 6 Scan...

Page 127: ...he Document Centre in the Address or Location field Click Ser vices from the Document Centre Home Page 2 At the top of the screen select the Distribution Templates 3 Click the New button at the top le...

Page 128: ...n Settings scan options Distribution storage and destination options and Document Management Fields These options are described in the following sections General Settings Contains the template name te...

Page 129: ...s Use the scroll bars to view all the settings To edit scan settings 1 Click the Edit button next to Scan Settings Depending on screen resolution and Browser window sizing you may need to scroll down...

Page 130: ...of the paper Document Options Original Size Selects the page dimensions of the scanned image to match the original size Normal specifies a standard size Letter or A4 Pre set specifies a pre defined si...

Page 131: ...rnet Services Image Options Resolution Prints the image in a selected number of dots per inch dpi A higher dpi such as 600 x 600 produces a higher quality image but creates a larger file size Edge Era...

Page 132: ...tory that is defined and configured by a network administrator specifically for scanned documents You can also scan to a fax repository For more information see the section entitled Distribute to Fax...

Page 133: ...nistration Guide Page 16 27 16 Internet Services 16 Internet Services To delete a filing destination 1 Select the defined destination path 2 Click the Delete button 3 The template will be removed from...

Page 134: ...Public Internet Folder or Fax if your device is so equipped then click the Add button 2 Refer to the table on the next page for settings information then specify a new destination repository path fil...

Page 135: ...tored in a single file PDF indicates the document pages will be stored as images in a Portable Document Format file This mode does not support text searchable PDF documents If Document Already Exists...

Page 136: ...y clicking Edit To edit fax information 1 Select a Fax destination and click Edit under Destinations 2 Refer to the table below and select the delivery options 3 Enter the desired recipient informatio...

Page 137: ...fy the field attributes which will satisfy the requirements of your document management software 2 On the screen that appears make any desired addition or change to the Document Management Field 3 If...

Page 138: ...the TCP IP address of the Document Centre in the Address or Location field Click Ser vices from the Document Centre Home Page 2 At the top of the screen select the Distribution Templates 3 Select a t...

Page 139: ...ck Apply Updating the Template List at the Document Centre After a template is created or deleted the template list on the Document Centre must be updated to display the new template or to remove the...

Page 140: ...explains how to perform tasks using the Jobs page You can view all print and scan jobs that are processed by the Document Centre Job name owner type and number of copies are displayed on the page If p...

Page 141: ...om Internet Services are named webclient in the Owner column Viewing the Active Jobs List 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2...

Page 142: ...or click Jobs in the directory tree The Active Jobs information displays 3 Highlight the job that you want to delete 4 Click Delete Job The job is removed from the jobs list 5 A dialog box appears Cl...

Page 143: ...t or problem with the Document Centre The Document Centre s general device alert message and tray status can be displayed using Internet Services You can also restart the machine from the General Stat...

Page 144: ...reference if Xerox customer support is needed To view alert messages 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Status ta...

Page 145: ...IP address of the Document Centre in the Address or Location field 2 Click the Status tab or click Status in the directory tree 3 Click Trays The paper supply including the paper s tray sta tus size c...

Page 146: ...rmation Accessing the Document Centre Properties Properties are the default parameters or settings that control the Document Centre and how it operates General users can view the settings contained wi...

Page 147: ...hysical location To set identification for the Document Centre 1 Click the Properties tab or click Properties in the directory tree 2 Select Description in the directory tree 3 Type the name of the Do...

Page 148: ...cript and TIFF printer languages version numbers and the User Interface Network Controller and Printer software versions The information is read only To view Document Centre configuration information...

Page 149: ...clude the various types of copy and fax sheets and scanned imaged sheets used Also included are marked sheets which include banner sheets or Document Centre reports such as configuration reports To vi...

Page 150: ...Page To set job deletion permission 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or select Properties in the...

Page 151: ...Centre see the additional administrative documentation that came with your Document Centre Physical Connections Physical connections are the hardware and cabling that attach Document Centres to a netw...

Page 152: ...the directory tree 5 Select the speed Auto 10 Mbps or 100 Mbps from the Rated Speed drop down 6 Click Save New Settings to accept the changes or Restore Settings to return the settings to their previo...

Page 153: ...Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Physical Connections in the directory tree 4 Select Parallel in the directory tre...

Page 154: ...directory tree 3 Select Connectivity then select Physical Connections in the directory tree 4 Select Token Ring in the directory tree 5 Select the desired Rated Speed from the drop down list either 4...

Page 155: ...s for Appletalk Banyan VINES NetWare TCP IP SNMP Microsoft Networking LPR LPD and Port 9100 Printing Appletalk 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Addres...

Page 156: ...Ethernet or Token Ring from the Physical Connection drop down list 7 Type a name up to 32 characters for the Document Centre in Printer Name 8 Click Apply New Settings to accept the changes or Restor...

Page 157: ...ter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Connectivity then select Protocols in the d...

Page 158: ...en confirm this password by typing it again in Retype Pass word 8 Type the Document Centre s StreetTalk name in Print Service Name 9 Click Apply New Settings to accept the changes or Restore Settings...

Page 159: ...click Properties in the directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select NetWare in the directory tree 5 Select Protocol Enabled to enable NetWare 6 If your D...

Page 160: ...the SAP Frequency from 15 300 seconds or enter 0 for none 12 For NetWare Bindery type the names of up to four primary File Servers for the Document Centre 13 For NetWare NDS NetWare Directory Services...

Page 161: ...directory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select TCP IP in the directory tree 5 Select Protocol Enabled to enable TCP IP CAUTION Disabling TCP IP will affect...

Page 162: ...eference the new address for TCP IP to locate the device 10 For DNS configuration type in the Domain Name 11 Type in the IP address for the Preferred DNS Server 12 Type in the IP address for Alternate...

Page 163: ...e network SNMP Community Name properties that can be configured are GET returns the password for SNMP GET requests to the Document Centre Applications such as Xerox Printer Map or CentreWare obtaining...

Page 164: ...er and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree Select Connectivity then select Protocols i...

Page 165: ...up to 256 characters for the GET Community Name The default is public 7 Enter a name up to 256 characters for the SET Community Name The default is private NOTE If you change the GET and or SET Commu...

Page 166: ...ings to their default values To Add IP Addresses to the Trap Destination Addresses list 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 C...

Page 167: ...Traps Warm Start Generic Traps Authentication Failure Generic Traps NOTE Authentication Failure Generic Traps must be enabled on the SNMP Properties Configuration Page before you can select it 11 Clic...

Page 168: ...receive traps 7 Enter the Physical MAC Address of the device that will receive traps 8 Enter the IPX Socket Number of the application that will lis ten for traps The default is 9010 hexadecimal 9 Sele...

Page 169: ...lect Protocols in the directory tree 4 Select SNMP Configuration in the directory tree 5 Select an IP or IPX address in the Trap Destination Addresses list 6 Click Edit 7 Make any changes to Traps to...

Page 170: ...ectory tree 3 Select Connectivity then select Protocols in the directory tree 4 Select Microsoft Networking in the directory tree 5 Select Protocol Enabled to enable Microsoft Networking 6 Select Ethe...

Page 171: ...optionally type a descriptive com ment in Share Name Comment 12 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values NOTE The settings ar...

Page 172: ...rectory tree 5 Select Protocol Enabled to enable LPR LPD 6 Enter a Port number The default is 515 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their p...

Page 173: ...r Daemon LPD The advantages are that connections stay open for multiple print files and spooling is not needed therefore printing is faster and more reliable than LPD printing Raw TCP IP printing is c...

Page 174: ...IP Printing in the directory tree 5 Select Protocol Enabled to enable Raw TCP IP Printing 6 Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous...

Page 175: ...al configuration network configuration and security for the printer These settings are the defaults for how the embedded HTTP server manages connections To modify the HTTP configuration settings 1 Ope...

Page 176: ...own and tie up connections Keep Alive Timeout controls the number of seconds that connections remain open from the HTTP server side without any requests from the client reaching the server If a new re...

Page 177: ...ns set in this field A connection attempt that occurs while the HTTP server is not listening for connections is placed on the TCP listen queue and will be serviced when listening resumes If the TCP li...

Page 178: ...wser configurations The HTTP Server allows restricts access to the IP addresses as they appear in the list For example if users connect through a proxy server to access a Document Centre the proxy ser...

Page 179: ...o granted permissions in the list You may want to leave at the end of the list to ensure that if the HTTP server does not find a matching entry then it will allow the IP address access when it finds F...

Page 180: ...ectory tree 5 Enter an IP address 6 Click Grant The IP address is added to the IP Address Per missions list 7 Click Apply New Settings to accept the changes or Restore Settings to return the settings...

Page 181: ...store Settings to return the settings to their previous values NOTE The settings are not applied until you restart the Document Centre To remove an IP address from the list 1 Open your Web browser and...

Page 182: ...inistration Guide To move IP Address Permissions within the list 1 Select an IP address in the IP Address Permissions list 2 Click Promote to move the selected IP address up the list 3 Click Demote to...

Page 183: ...ternet Services print jobs Printing Printing Properties allow you to set general view printer language and view Tagged Image File Format TIFF defaults for printing on your Document Centre General 1 Op...

Page 184: ...tree 5 Select Device Start Up Page to print a configuration report when the Document Centre is powered on 6 Select Collation to specify collated as the default for docu ment sets 7 Click Apply New Set...

Page 185: ...Centre PostScript 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Se...

Page 186: ...ect Printing in the directory tree 4 Select Printer Languages in the directory tree 5 Select PCL in the directory tree 6 Type the Pitch Size 0 44 99 99 7 Type the Point Size 4 00 999 75 8 Select a fon...

Page 187: ...alues Tagged Image File Format TIFF To view TIFF settings 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Properties tab or cli...

Page 188: ...settings or customize the settings for your site Once the default template is available it can be modified for personal use and saved as a custom template by users You can create a default template sp...

Page 189: ...verwrites the folder and file that were previously scanned with the new folder and file Do Not Save matches the document name for the folder specified in the template Rename New File generates an alph...

Page 190: ...Type the Hour Minute and select the time of day from the drop down list for Refresh Start Time The refresh start time is when the Network Scanning Service checks the template pool for new templates a...

Page 191: ...scanned documents are placed until they are automatically faxed using RightFax software can also be defined on this page There are separate Repository Setup Pages for TCP IP and NetWare To specify rep...

Page 192: ...ect TCP IP for Protocols 7 Type the IP address for the repository server in File Server IP Address 8 Type the path for the repository in Directory Path 9 Type the Login Name and Password for the repos...

Page 193: ...n the directory tree 5 Select a repository from the Repository List drop down list 6 Select NetWare for Protocols 7 Type the name of the repository server in Server Name 8 Type the name of the server...

Page 194: ...Properties tab or click Properties in the directory tree 3 Select Services then select Distribution Templates in the directory tree 4 Select Template Pool Setup in the directory tree 5 Select TCP IP f...

Page 195: ...tree 4 Select Template Pool Setup in the directory tree 5 Select NetWare for Protocols 6 Type the name of the repository server in Server Name 7 Type the name of the server volume NetWare 3 x 4 x 5 x...

Page 196: ...lt settings by clicking Restore to Factory Defaults NOTE For information on editing distribution templates for scanning using Internet Services see the Scanning Documents section of this chapter To cr...

Page 197: ...ew the tables on the following pages that show the setting names and a description of the feature then make the desired selections 7 Save the template with a new name for use as the default tem plate...

Page 198: ...he scanned image to match the original size Normal specifies a standard size Letter or A4 Pre set specifies a pre defined size Custom specifies a size that you set Image Adjust ment Lighten Dark en Li...

Page 199: ...nd file Do Not Save matches the document name for the folder specified in the template Rename New File generates an alphanumeric name for the folder based on the document name specified in the templat...

Page 200: ...tings Category Setting Description Fax Delivery immediate sends the fax immediately delayed send sends the fax at the Hour Minute and AM PM specified Recipients Enter Phone Number Type the phone numbe...

Page 201: ...alue Name to match the document management software that will be processing the field User Editable Yes No Select to determine if user will be able to modify Field Name If Yes requires Field Label If...

Page 202: ...ss of the Document Centre in the Address or Location field 2 Click the Properties tab or click Properties in the directory tree 3 Select Services then select Machine Software in the directory tree 4 C...

Page 203: ...nternet Services 16 Internet Services 8 Type the Login Name and Password for the upgrade server Retype the password to verify it in Retype Password 9 Click Apply New Settings to accept the changes or...

Page 204: ...eatures E mail addressing at the Document Centre user interface E mail directory integration with Lightweight Directory Access Protocol LDAP Support for Simple Message Transport Protocol SMTP Authenti...

Page 205: ...efault authentication server and two alternate servers With DNS support the Document Centre can be accessed by host name as well as by IP address General The General setting specifies the authenticati...

Page 206: ...eneral setting steps 1 5 2 Click to select IP Address or Host Name identification 3 Type in the IP Address and optional Port or Host Name and optional Port 4 Type in the Realm name 5 Type in the Backu...

Page 207: ...g steps 1 5 2 Click to select IP Address or Host Name identification 3 Type in the IP Address and optional Port or Host Name and optional Port 4 Type in the Domain name 5 Type in the Backup IP Address...

Page 208: ...1 Refer to Authentication Server General setting steps 1 5 2 Type in a directory context for NDS Context 3 Type in a directory tree for NDS Tree 4 Type in a directory context and tree for Alternate Tr...

Page 209: ...T 4 and Windows 2000 To specify the SMB Default Domain and Alternates 1 Refer to Authentication Server General setting steps 1 5 2 Type in the Domain name 3 Type in the name s for Alternate Domain 1 2...

Page 210: ...ation You can print or display in your browser a PostScript and PCL font listing that shows all the available fonts on the Document Centre Maintenance The Maintenance Page provides options for testing...

Page 211: ...Printer Fonts at the top of the Maintenance Page The list of PCL and PostScript fonts that are available on the Docu ment Centre appears on the page 4 Click to select Samples by category PCL Postscrip...

Page 212: ...the Xerox web site for the machine software file that you will need To install upgrade machine software 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or L...

Page 213: ...System Administration Guide Page 16 107 16 Internet Services 16 Internet Services 5 Browse for the machine software installation file It will have the file extension tgz 6 Click Install Software to pe...

Page 214: ...o test device printing 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click the Maintenance tab or click Maintenance on the Home Page 3...

Page 215: ...age If you encounter problems that you cannot resolve or you need assistance with the Document Centre the Support Page provides links to Internet intranet support sites for software Administrator cont...

Page 216: ...ntre and software information using Internet Services To view support information 1 Open your Web browser and enter the TCP IP address of the Document Centre in the Address or Location field 2 Click t...

Page 217: ...ing trouble running Internet Services the following questions and answers may help you resolve the problem Are you using the correct browser version You should be using Netscape Navigator or Microsoft...

Page 218: ...Page 16 112 Xerox Document Centre System Administration Guide...

Page 219: ...tocol These procedures will help you solve the common mistakes that are made during installation and repair problems that can occur later Because the Document Centre supports a wide variety of network...

Page 220: ...hat if you have configured your DHCP server with the desired information you should verify that the information is correct before you follow any of the procedures in this TCP IP Troubleshooting sectio...

Page 221: ...dress if used NOTE The Broadcast Address is calculated automatically 4 To verify the Broadcast Address is correct the following calculation may be used Perform a logical OR of the complement of the su...

Page 222: ...lem Check the Default Gateway settings of the printer 7 Add the printer host name to your local hosts file or NIS database whichever applies and try the ping tests again 8 Try to ping other TCP IP nod...

Page 223: ...Configuration Report from your printer 1 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen...

Page 224: ...ry Server is extremely important on large networks NDS Tree for NetWare 4 X and 5 X NDS only is set for the correct NDS tree name NDS Context for NetWare 4 X and 5 X NDS only is set for the correct ND...

Page 225: ...Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unl...

Page 226: ...for the NetBEUI name selected for this printer Printer Name is set for the name selected for this printer to act as a print server WorkGroup is set for the name of the desired NetBEUI workgroup for t...

Page 227: ...ting e Select Configuration Report f Select Print Configuration Report Now g Press the Cancel button h Press the Exit Tools button 2 Allow a minute for the Report to print 3 For OS 2 printing only VER...

Page 228: ...ons by checking and resetting IP addresses or cabling and retry 9 Use the ping command to see if your gateway responds If the gateway does not respond you may have an addressing or network problem Cor...

Page 229: ...a Configuration Report from your printer 1 Enter the Tools pathway a Press the Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Scree...

Page 230: ...leTalk Protocol is Enabled AppleTalk Interface is set to Ethernet AppleTalk Name is set for the name selected for this printer to act as a print server and that the entry is spelled correctly AppleTal...

Page 231: ...s the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button d Select System Setting e Select Configura...

Page 232: ...ify the items you modified were set and retained 11 Consult the table below for troubleshooting suggestions Printer busy Job reached the top of the queue and cannot print Check steps 3 4 5 above are C...

Page 233: ...onjunction with Network Accounting solutions software or hardware provides the ability to control access to and monitor up to twenty networked Document Centres for the following functions Copying Prin...

Page 234: ...he Document Centre Web Server Internet Services to configure and retrieve information from your Document Centre This procedure assumes that your network accounting hardware and software has already be...

Page 235: ...ssigned TCP IP addresses and the HTTP protocol must have been enabled at your Document Centre If necessary refer to the Internet Services Quick Install Card to configure your Document Centre in this m...

Page 236: ...Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Enter the Access and Accounting menu...

Page 237: ...the front panel then press the Features button b The Touch Panel should display a screen with two buttons One is the User ID button and the other is the Account ID button This indicates the system has...

Page 238: ...he print driver a At your Windows 95 98 NT 4 0 desktop click the Start button and select Settings b From the cascade menu select Printers c Select a printer with the right mouse button d Select the Pr...

Page 239: ...Accounting Codes it will only necessary to enter this information the first time the driver is used c If your print job does not print try to copy a job at the Document Centre using the same Account a...

Page 240: ...ices button Verify that on the Job Submission screen there are entries for Login ID and Account ID This will indicate that accounting has been enabled The Network Accounting server software may contai...

Page 241: ...g Your network Fax Server software solution has already been installed Your Document Centre is installed on your network as a printer and your Document Centre has the fax option installed that will al...

Page 242: ...gly recommended your network Fax Server is assigned a static IP address If necessary refer to the Static Manual TCP IP Addressing Quick Install Card contained in this card set to configure your Docume...

Page 243: ...bution Templates in the directory tree 4 Select Repository Setup in the directory tree 5 Select Fax Repository 0 from the Repository List drop down list 6 Select TCP IP for Protocols 7 Type the IP Add...

Page 244: ...Ware Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Go to the workstation and 1 Install the new upgraded CentreWare print drivers a Use the Centre...

Page 245: ...hich contains the Fax Repository An account must be created on the NetWare server to which the Document Centre will send the fax documents This account must have sufficient rights or permissions to al...

Page 246: ...rom the Repository List drop down list 6 Select NetWare for Protocols 7 Type the name of the repository server in Server Name 8 Type the name of the server volume NetWare 3 x 4 x 5 x IPX only in Serve...

Page 247: ...treWare Network Services CD ROM and the document entitled CentreWare Net work Services Guide Proceed to the next section of this procedure called Go to a Workstation and Go to the workstation and 1 In...

Page 248: ...creen of the Document Centre Tools pathway are correct these are CASE SENSITIVE 5 Verify that the Path entry is correct in the Fax Repository Settings screen of the Document Centre Tools pathway 6 At...

Page 249: ...of the Document Centre Tools pathway 5 Verify that the Server Name entry is correct in the Server and Volume screen of the Document Centre Tools pathway 6 Verify that the Server Volume entry is correc...

Page 250: ...Page 19 10 Xerox Document Centre System Administration Guide...

Page 251: ...kit is installed on the Xerox Document Centre you can select scanning features scan documents and transfer them to a file server The document can then be accessed from your workstation or shared with...

Page 252: ...e features applied to the scanned document as well as the Filing Policy and repository location Template Pool The Template Pool is the central location on a server where scan templates created with Xe...

Page 253: ...you will need to complete some processes and then refer to the Internet Services Guide to complete the set up All of the procedures for setting up Native Scanning are included in this section There ar...

Page 254: ...Overview of Repositories 2 Refer to the appropriate section of this guide Choose from Set Up Scanning NetWare NCP NetWare Core Proto col is available for Ethernet and Token Ring filing to a Net Ware s...

Page 255: ...canning Overview Scanning a document has traditionally involved a dedicated scanner attached to a single PC In this environment a single user at the PC has access to the scanner Other users cannot sca...

Page 256: ...er the file can be manually retrieved by a user at a network workstation NOTE Automatic retrieval of the scanned document to a workstation is possible using Xerox s CentreWare Network Scanning Service...

Page 257: ...default xst is created during the installation of the scanning option and is stored on the Document Centre It is available for all scanning installations It is selected at the Document Centre Control...

Page 258: ...on the file server All pages of a multi page document are scanned prior to the job being sent to the document repository Scanning Process After the scanned document files are sent to the file server t...

Page 259: ...in a NetWare environment the Document Centre will be already logged in under one license as a printer and will log in again to transfer the file After transfer occurs the Document Centre logs out mak...

Page 260: ...as desired For example Visioneer PaperPort which is included on the Scanning Services option can view and edit TIFF files PaperPort has an intuitive interface that enables you to annotate organise fi...

Page 261: ...ies Public repositories can be selected by all users as the destination for their scanned files The scan template for a public repository includes the name and the password required for access to the...

Page 262: ...overwritten files are lost but since the files are overwritten disk space is conserved The Append to Existing File Filing Policy does not delete existing files Newly scanned files are added to existi...

Page 263: ...A single TIFF file and a log file xst are stored in the repository for each multi page document that is scanned CAUTION Not all applications will accept the Multi Page TIFF format Applications that do...

Page 264: ...ries Existing Accounts A Document Centre can use an existing user account if the account is enabled for multiple logins The account for the scanner is no different from a user account It is a user acc...

Page 265: ...e 4 x to create a user account on the file server for the scanner 3 Create a directory on the file server to be used as a repository for scanned files Give the scanner user account all access rights t...

Page 266: ...ch as NetScape version 3 x or later or Microsoft Internet Explorer version 4 x or later Using Internet Services you can Create new scan templates Update existing scan templates Modify scan configurati...

Page 267: ...ll typically import and display only the first page of the document If you will be using CentreWare Internet Services to complete the installation perform these steps A Refer to the chapter entitled I...

Page 268: ...rs the file to the server and then logs out Customer File Repository Server The hard copy document is scanned by the Document Centre and saved electronically in a designated file server repository Cus...

Page 269: ...Templates in the directory tree 4 Select Repository Setup in the directory tree 5 Select a repository from the Repository List drop down list 6 Select NetWare for Protocols 7 Type the name of the repo...

Page 270: ...anning Services This software should be installed at each client workstation PaperPort allows you to annotate organise file and locate scanned documents After you scan a document at the Document Centr...

Page 271: ...ress the Start button After the job is scanned the Document Centre files faxes and prints the job as specified in the default xst scan template At completion a Confirmation Sheet if enabled is printed...

Page 272: ...ng Policy and more than one document has been scanned Each page of the document is represented by a different TIFF file Unless the Enable Multi Page TIFF option is selected which will create a single...

Page 273: ...p without CentreWare K At this point the file can be imported into any software application L Scanning is now ready to operate Subsequent scanning operations can be modified by changing the selections...

Page 274: ...ted on a Windows NT server select User Cannot Change Password and Password Never Expires when the password is set and select Logon Locally under User Rights 4 Create a directory to be used as a reposi...

Page 275: ...ttings This is accomplished by using an Internet browser such as NetScape version 3 x or later or Microsoft Internet Explorer version 4 x or later Using Internet Services you can Create new scan templ...

Page 276: ...the repository for each multi page document that is scanned CAUTION Not all applications will accept the Multi Page TIFF format Applications that do not support Multi Page TIFFs will typically import...

Page 277: ...ccount with the user name and password transfers the file to the server and then logs out Customer Scan User Password When a document is scanned the Docu ment Centre logs in to the user account with t...

Page 278: ...ution Templates in the directory tree 4 Select Repository Setup in the directory tree 5 Select a repository from the Repository List drop down list 6 Select TCP IP for Protocols 7 Type the IP Address...

Page 279: ...ess PaperPort and retrieve the scanned file within the PaperPort application With PaperPort links you can transfer documents between the PaperPort desktop and other applications and devices on your wo...

Page 280: ...sed on templates that contain programming selections for your job Verify that default xst is highlighted in the scan template list This is the default template D If desired select More Scanning Featur...

Page 281: ...f the scanning operation is not successful check the Confirmation Sheet for a message or other information that may be helpful in identifying the cause of the problem H The scanned file is transferred...

Page 282: ...scanning operations can be modified by changing the selections in the Default Template using the Document Centre Touch Screen The installation process is now complete Hints and Tips 1 Prior to perfor...

Page 283: ...etup without CentreWare number of files stored in the document repository for that job Unless the Enable Multi Page TIFF option is selected which will create a single TIFF file for a multi page docume...

Page 284: ...as his or her own file space An advantage of the New Exact policy is that it checks to see if any files already exist in the document repository If there are no files in the repository the newly scann...

Page 285: ...es to create additional scan templates so users do not need to manually modify the default scan template for each scan job Sharing One Document Repository Among Multiple Document Centres More than one...

Page 286: ...e image quality setting in the template you are using to scan the image Use the Image Quality Text setting for text documents and the Photo setting for grayscale images Also try selecting a scanner re...

Page 287: ...es and the folder name XSM directory already exists on the specified path This is in accordance with the New Exact option File transfer failed During a scanning operation the net work or destination s...

Page 288: ...rrently enabled Enable it Remote directory lock failed The repository that you are attempting to send a job into with a scanning operation is in use by another Document Centre Check the following The...

Page 289: ...l E mail and Network Scanning kit installed on the Xerox Document Centre 490 480 470 460 ST users can Scan an original document Convert the scanned document to an electronic format Send that informati...

Page 290: ...eded before you can setup the Scan to E mail Document Centre printer is functional on your Network Document Centre printer has TCP IP enabled Document Centre printer has HTTP enabled Access to a funct...

Page 291: ...image settings LDAP Directory Lightweight Directory Access Protocol Specifies the location and configuration settings of the Internal Address Book that resides on the network Public Address Book Ident...

Page 292: ...Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 3 Enter Network Setup a Wait for the screen to refresh and press the Connectivity an...

Page 293: ...the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Enter Connectiv...

Page 294: ...xxx xxx xxx xxx 3 At the CentreWare Internet Services Home Page Select the Properties link 4 Select the plus symbol to the left of the Services folder in the Properties frame 5 Select the plus symbol...

Page 295: ...ement any changes If required Click the Restore Settings button to cancel any changes made and return to the previous values 9 When prompted enter admin lower case into the User Name field and 1111 or...

Page 296: ...Guide Configuring E mail The following steps assume you have not left the Properties tab Services and Internet Messaging 1 Select E mail Settings 2 Select the Default Scan Resolution and the Default A...

Page 297: ...ignature Up to 6 lines of 127 characters each can be entered 5 Click the Apply New Settings button to implement any changes If required Click the Restore Settings button to cancel any changes made and...

Page 298: ...the Internal Company Address book much the same as E mail at your workstation NOTE Accessing LDAP Directory and Public Address Book are optional NOTE Configuration of the LDAP directory settings requi...

Page 299: ...select OK NOTE The Document Centre will display search results for the Internal Address Book as defined by the LDAP configuration For example an LDAP server can return a search enquiry And as Andrew S...

Page 300: ...enabled a search is done for LDAP attribute UID If a match is found the From address will be filled out with the proper and complete E mail address or friendly name At this point the From field will...

Page 301: ...will also allow you to export a list of users in the CSV file format The completed file is imported to the device through CentreWare Internet Services The file must have the CSV file extension A valid...

Page 302: ...ook File CSV 3 Highlight the CSV file that you require Click the Open button 4 Click the Import Now button 5 Click the OK button to import the Address Book NOTE If an address book is already in existe...

Page 303: ...ges If required Click the Restore Settings button to cancel any changes made and return to the previous values 9 When prompted enter admin lower case into the User Name field and 1111 or the current p...

Page 304: ...11 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c Press the Go to Tools button 2 Set up Au...

Page 305: ...spelled correctly Device prints an E mail Error report after an attempt is made to send an E mail job Check that the E mail server settings configured on the device are correct Check that the mail ser...

Page 306: ...ired Try searching on only the first letter of the name Normally an LDAP environment will search on a Lastname Firstname order but this may differ depending on the environment Attempting an Internal A...

Page 307: ...BIOS over the IP protocol enabled by default If your DHCP server will provide host name IP address Gateway address and Subnet Mask the Document Centre TCP IP information will be configured on initial...

Page 308: ...en return here and perform this prodecure For Dynamic TCP IP Addressing use the DHCP BOOTP or RARP Instructions found in this document in the section entitled Dynamic Static TCP IP Addresses and WINS...

Page 309: ...Access or button b On the keypad enter 1111 or the current password Press the Enter button when finished The Touch Screen will be used for the remainder of the data entry unless instructed otherwise c...

Page 310: ...Ethernet or Token Ring Press Save 5 Set the Host Name a Press the Name Address button b One at a time press the soft buttons on the Touch Screen for each octet of the IP address and enter the numbers...

Page 311: ...rocess for the IP Gateway address When finished press Save to record the changes and exit to the TCP IP Settings screen d Press Close e If you need to lp or lpr print press the TCP IP Line Printer but...

Page 312: ...ing 2 Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects 3 If your print job does not print refer to the troubleshoo...

Page 313: ...Access Collision Detection network access method used by Ethernet networks 802 5 Defined by the IEEE these standards govern the use of the Token Ring network access method ALAP AppleTalk Link Access...

Page 314: ...ight bit character byte AUI Attachment Unit Interface Connector used with thick Ethernet that often includes a drop cable Bindery NetWare database of user names passwords groups and accounting informa...

Page 315: ...ectromagnetic Interface Radio Frequency A form of noise on data transmission mediums that can reduce data integrity and increase transmission errors Ethernet A 10 megabits per second baseband CSMA CD...

Page 316: ...link control A layer 2 protocol governing transmission also known the IEEE 802 2 standard LocalTalk A 230 kilobits per second baseband network using the CSMA CA access method MAC Medium Access Contro...

Page 317: ...s temporarily stored for processing RARP Reverse Address Resolution Protocol A TCP IP protocol governing the translation of a DLC Data Link Control address to an IP Internet Protocol address Repeater...

Page 318: ...token passing access method Transceiver An AUI Attachment Unit Interface device for receiving and transmitting data that often provides collision detection as well twisted pair cable A wiring scheme...

Page 319: ...72 Delayed printing 16 16 Deleting print jobs 16 44 Description 16 41 Displaying font list 16 104 Distribute to Fax 16 30 Distribute to File 16 29 Distribution templates 16 17 Copying 16 33 Creating...

Page 320: ...sion 16 44 Submission Page 16 13 Jobs 16 35 L Logging in to Multiple File Servers 20 14 LPR LPD 16 65 M Macintosh Networks 14 1 Maintenance 16 104 Display a font list 16 104 Machine software install 1...

Page 321: ...icy Append to Existing File 20 12 Do Not Save 20 12 Overwrite Existing File 20 12 Rename 20 12 Scan Settings 16 23 Properties 16 92 Scan to Fax settings Properties 16 94 16 95 Scan to File settings 16...

Page 322: ...16 111 Netware 17 5 Network Accounting 18 8 Network FAX 19 8 OS 2 17 9 Scan 20 36 U UNIX 7 1 Using Internet Services 16 12 V Viewing active alert messages 16 38 Viewing general status 16 37 Viewing su...

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