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Causes and Actions
Yes/No
Symptoms
The scan driver is not installed.
Cause
Yes
Scanner unable to scan
data due to TWAIN
transmission error
If No, go to next symptom.
Install the scan driver.
Action
Is the file size too big?
Cause
Yes
Operation halts during
scanning
Reduce the resolution, or choose a compressed
output file format, and rescan.
Action
Unable to send the scanned document over the network (FTP/SMB)
Causes and Actions
Yes/No
Symptoms
Is the server entered correctly?
Cause
Yes
Unable to forward over
the network
Check the inputted server.
Action
If problem is not solved, go to next Cause/Action.
Is the save location entered correctly?
Cause
Check the save location.
Action
If problem is not solved, go to next Cause/Action.
When using SMB, is the Shared Name entered
correctly?
Cause
Check the Shared Name.
Action
If problem is not solved, go to next Cause/Action.
When using SMB (UNC Format), is the save
location entered correctly?
Cause
Check the save location.
Action
If problem is not solved, go to next Cause/Action.
Is the login name entered correctly?
Cause
Check the login name.
Action
If problem is not solved, go to next Cause/Action.
Is the password entered correctly?
Cause
Check the password.
Action
User Guide
15-48
Problem solving
Summary of Contents for D95
Page 1: ...Xerox D95 D110 D125 D136 Copier Printer User Guide Version 3 0 September 2013 701P33170...
Page 64: ...User Guide 4 26 Copy...
Page 94: ...User Guide 5 30 Scan...
Page 110: ...User Guide 6 16 Send from Folder...
Page 126: ...User Guide 10 2 Web Applications...
Page 144: ...User Guide 13 8 Machine Status...
Page 208: ...User Guide 15 50 Problem solving...
Page 218: ...User Guide 16 10 Specifications...
Page 230: ...User Guide 17 12 High Capacity Feeder HCF Trays 6 and 7 8 5 x 11 in A4...
Page 292: ...User Guide 20 26 High Capacity Stacker HCS...
Page 328: ...User Guide 21 36 Perfect Binder D110 D125 D136 with integrated controller...
Page 452: ...User Guide 24 48 Standard Finisher Plus...
Page 458: ...User Guide vi Index...
Page 459: ......
Page 460: ......