Xerox D95, User Manual

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Unable to scan with the machine
Causes and Actions Yes/No Symptoms
Document size is too small. Cause Yes Document not fed
properly from the
document feeder
The minimum size of the document that can be
loaded on the document feeder is A5. Action
If problem is not solved, go to next
Cause/Action.
The right type of document is not being used. Cause
The document feeder cannot be used with
irregular sized documents, business cards,
transparencies, or thin documents.
In addition, documents with tags, paper clips,
and cellophane tape cannot be used. Action
If problem is not solved, go to next
Cause/Action.
The document guides are in the incorrect
position. Cause
Set the document guides to correctly match the
document size. Action
If problem is not solved, go to next
Cause/Action.
Part of the document is ripped and a piece of
paper remaining in the document feeder. Cause
Open the document feeder cover and remove
the piece of paper. Action
If problem is not solved, go to next
Cause/Action.
Documents of different sizes are set. Cause
When using documents of different sizes you
must specify Mixed Size Originals, otherwise, a
paper jam will result. When setting documents
of different sizes, be sure to specify Mixed Size
Originals. Action
User Guide 15-46
Problem solving