VIDAR CAD PRO Advantage, Installation And Operation Manual

Page: 116 / 144

111
In case of difficulty
How to use this section:
1. Look through the left columns to find a description of the problem
you are having.
2. Follow the instructions (in order) in the “Corrective action” column.
If the one corrective action doesn’t solve the problem, then carry out
the next corrective action.
3. When the instruction is “Get qualified technical help,” then:
a. Contact your system integration specialist (the company or person
that installed your VIDAR film digitizer).
b. If your system integration specialist isn’t available, then contact
VIDAR Customer Support (medtech@vidar.com). Please record
system information and digitizer serial number before calling, and
have it available when calling.
Tip: Check www.filmdigitizer.com for current troubleshooting
information, tools and software updates.
Symptom Corrective action
Can’t turn digitizer on or off. Can’t
find power switch. The on/off switch is located on the rear of the digitizer
body. Look at the digitizer from the rear to see the
switch.
Streaks in image Clean lamp diffuser (see “Cleaning the diffuser” in the
“Cleaning and maintaining” chapter, earlier in this
manual).
continued
VIDAR Advantage Series Installation and Operation Guide