VIDAR CAD PRO Advantage, Installation And Operation Manual

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Symptom Corrective action
Bottom LED (power status) is off. Ensure wall outlet is providing AC power: obtain
another electrical device known to be working, and plug
it into that AC wall outlet.
If other device doesn’t work, AC power is not
available at that wall outlet. Get help from building
services.
If other device does work, AC power is available
from that outlet.
Film starts and stops during scanning. 1. Increase memory allocation for scanning software.
(Especially if scanning at high resolutions, memory
allocation must be sufficient to accept data stream
from digitizer.)
2. If scanning to disk, ensure sufficient space is
available on disk drive.
3. Ensure PC has enough memory available to support
scanning application. Close applications not needed
for image acquisition from digitizer.
4. If problem persists, get qualified technical help.
Digitizer stops scanning and PC
locks up. 1. Reset entire system. Remember that SCSI protocol
requires that digitizer be powered before PC.
a. Turn digitizer off.
b. Shut down PC.
c. Turn digitizer on.
d. After digitizer all three digitizer LEDs turn solid
green, turn on PC.
2. Launch scanning software on PC, then try scanning
again. If problem persists, get qualified technical
help.
3. Check for correct device driver installation.
continued
VIDAR Advantage Series Installation and Operation Guide