Treaton MV200, User Manual

Page: 164 / 222

11.Warranty
11-2
11.2 Guarantee procedure
In order to use the guarantee service you need:
1. Note the following information:
•
equipment name, serial number and date of manufacture (on the back of the equipment);
•
commissioning date by a representative of an authorized service center (in current manual or
the commissioning act);
•
the nature of the malfunction.
2. To specify with a representative of authorized service center nature of the manifestation of
the malfunction. When confirming the malfunction, agree on procedure and terms of delivery
of the equipment to service center or terms of service engineer's departure to the place of
operation.
3. To deliver the equipment to service center assemble a complete delivery set of equipment
and pack it in order to avoid damage to the equipment during transportation. It is preferable
to use the equipment original package.
4. After delivery of the equipment to service center, you will be informed about the results of
technical examination and the timing of receipt of the repaired equipment in case of recogni-
tion of the case as a guarantee.
In case of event that the service center receives warranty equipment that does
not contain defects declared by the buyer, company reserves the right to
charge payment for delivery, testing and after-sales service of the equipment.
11.3 Address for notes and complaints
Production site 12/5 Sibirskiy Trakt str. 620100 Ekaterinburg, Russia
Service phone: +7 (343) 304-60-51
Post address p/b 522, 620063 Ekaterinburg, Russia
E-mail info@treat-on.com
Web-site www.treat-on.com