Chapter 13 - Troubleshooting and Support
Troubleshooting
Generally, how does a user upgrade to later generations of
media in the same library?
A newer generation of media (for instance LTO-7 if the library was originally purchased
with LTO-6 drives and media) is allowed to be added to a tape partition as long as a few
basic rules are followed:
• The BlackPearl system requires that each generation of drives needs to be in its own
separate library partition.
Older media can be placed in a newer drive partition (LTO-6 media in LTO-7 drive
partition) but only LTO-6 performance is achieved. See
for more
information.
Can WORM media be used with the BlackPearl system?
If the BlackPearl system is configured to transfer data to tape, make sure the partitions
configured for use by the BlackPearl system do not contain WORM (Write Once-Read
Many) media. The BlackPearl system is not compatible with WORM media.
T
ROUBLESHOOTING
This section helps you troubleshoot problems with the Spectra BlackPearl system and the
attached Spectra tape library.
Note:
Troubleshooting steps below that describe actions that involve a tape library
apply only to Spectra Logic tape libraries.
If your problem is not addressed by any of the below entries, contact Spectra Logic
Technical Support for assistance (see
Contacting Spectra Logic on page 8
).
November 2020
User Guide-BlackPearl Converged Storage System
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