SMART Board 8070i, User Manual

Page: 75 / 96

Chapter 8: Troubleshooting for your
interactive display
Resolving image issues 67
Diagnosing blank screen issues using the front control panel lights 67
Resolving poor image quality 69
Resolving touch control and digital ink issues 70
Resolving audio issues 74
Resolving remote control issues 74
Resolving issues using the SMART Connection Wizard 75
Resolving issues using SMART Board Diagnostics 75
Checking the camera view 76
This chapter provides you with the information necessary to solve simple issues that might occur
with your interactive display. If issues persist, or are not covered in this chapter, contact SMART
technical support.
Resolving image issues
Complete the following steps if your interactive display doesn’t display an image correctly or
doesn’t display any image at all.
Diagnosing blank screen issues using the front control panel lights
Use the following troubleshooting table when your computer is turned on, but you don’t see an
image on the interactive display screen.
Begin by looking at the display status light in the front control panel located in the lower left corner
of your interactive display.
Power
light
Status
light
Causes Solutions
Off Off Your interactive display isn’t
connected to a power source.
Connect your interactive display’s
power cable to a power outlet (see
page 19).
The main power switch is off. Turn on the main power switch on the
terminal panel (see page 3).
Chapter 8
67