SMART Board 8070i, User Manual

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identify and resolve these issues.
I
I M P O R T A N T
Do not change diagnostic settings unless asked to do so by SMART Technical Support.
Checking the camera view
If nothing happens when you touch the interactive display’s surface, check to make sure that
nothing is obscuring one of the cameras’ views.
g
To check camera views
1. Press the SMART Board icon in the Windows notification area or Mac Dock, and then
press Control Panel .
The SMART control panel opens.
2. Select About Software and Product Support > Tools > Diagnostics .
The SMART Board Diagnostics screen opens.
3. In the View menu, select SBX800/SBID8070i Bar .
The SBX800 group box appears in the SMART Board Diagnostics screen.
4. Press View .
The camera view screen appears.
5. Click Update to display the four cameras views. This could take a few moments.
If one of the camera’s views remains black, the camera is obstructed or can’t locate the
reflective surface on the interactive display’s inner frame.
6. Check the camera lens and ensure that nothing is obstructing its view and that nothing is
affixed to the interactive surface.
C H A P T E R 8
Troubleshooting for your interactive display
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