8-1
This chapter provides solutions to possible problems in a question and answer format. Locate the question that relates
to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual,
please contact your dealer or nearest SHARP Service Department.
System settings
Descriptions of system settings similar to the following example appear in this manual.
Example:
➞
System Settings (Administrator) > "Copy Function Settings" > "Other Settings" > "Initial Margin Shift Setting" >
This is an abbreviated description of the procedure for selecting the setting. ">" indicates the setting sequence and
indicates the state of the setting after it has been enabled. Use these descriptions as a quick manual to help you
configure the settings.
TROUBLESHOOTING PROBLEMS
FREQUENTLY ASKED QUESTIONS
• Making a copy of a non-standard size original . . . . 8-3
• I can't print from a computer... . . . . . . . . . . . . . . 8-4
• Printing on an envelope . . . . . . . . . . . . . . . . . . . 8-5
• Changing the paper size used for a print job . . . . 8-6
• Adjusting the volume of the ringer . . . . . . . . . . . 8-7
• The machine starts printing when I try to
forward data.... . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
• Checking the machine's communication record. . . . 8-7
• INDICATORS AND DISPLAY MESSAGES . . . . . . 8-8
REMOVING MISFEEDS
• REMOVING MISFEEDS. . . . . . . . . . . . . . . . . . . 8-9
COPYING
• PROBLEMS RELATED TO COPYING
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
• PROBLEMS RELATED TO COPY
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
PRINTING
• PROBLEMS RELATED TO PRINTING
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
• PROBLEMS RELATED TO PRINT
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
FACSIMILE
• PROBLEMS RELATED TO TRANSMISSION. . . 8-20
• PROBLEMS RELATED TO RECEPTION . . . . 8-22
• PROBLEMS RELATED TO TELEPHONE . . . . 8-23
• PROBLEMS RELATED TO AUDIBLE
SIGNALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
• PROBLEMS RELATED TO ONE-TOUCH
INDIVIDUAL KEYS / GROUP KEYS . . . . . . . . 8-24
SCANNING / INTERNET FAX
• PROBLEMS RELATED TO SCANNING /
INTERNET FAX OPERATION . . . . . . . . . . . . . 8-25
• PROBLEMS RELATED TO SCAN
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-27
• PROBLEMS RELATED TO ONE-TOUCH
INDIVIDUAL KEYS / GROUP KEYS . . . . . . . . 8-29
DOCUMENT FILING
• PROBLEMS RELATED TO FILING . . . . . . . . . 8-31
• PROBLEMS RELATED TO FILE
MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . 8-32
GENERAL PROBLEMS
• PROBLEMS RELATED TO MACHINE
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
• PROBLEMS RELATED TO PAPER
FEEDING AND OUTPUT . . . . . . . . . . . . . . . . . 8-36
• PROBLEMS RELATED TO QUALITY /
PRINT RESULTS . . . . . . . . . . . . . . . . . . . . . . . 8-39
• PROBLEMS RELATED TO PERIPHERAL
DEVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-41
• OTHER PROBLEMS . . . . . . . . . . . . . . . . . . . . 8-42
CHAPTER 8
TROUBLESHOOTING
Summary of Contents for MX-C301W
Page 6: ...Make a copy on this type of paper Envelopes and other special media Transparency film ...
Page 8: ...Assemble output into a pamphlet Create a pamphlet Create a blank margin for punching ...
Page 11: ...Conserve Print on both sides of the paper Print multiple pages on one side of the paper ...
Page 35: ...Organize my files Delete a file Delete all files Periodically delete files Change the folder ...
Page 159: ...2 63 COPIER Contents To cancel Stamp Touch the Cancel key in the screen of step 3 ...
Page 230: ...3 19 PRINTER Contents 4 Click the Print button Printing begins ...