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MX-2300/2700 N/G SELF DIAG AND TROUBLE CODE 8 – 10
E7-01 System data trouble
E7-03 HDD trouble
E7-05 Local memory access error
* Combination where local memory Slot 4 (inside) and Slot 3 (out-
side) operate normally (Refer to E7-09) but a hard error occurs.
E7-06 Decode error trouble: Compression
decode error (A compression file can-
not decompressed.)
E7-08 Local memory specifications error
* The error occurs when a DIMM which is not recommended by
Sharp.
E7-09 Local memory combination error
Trouble content
ICU data trouble occurs.
Section
MFP
Case 1
Cause
ICU image transfer trouble
Check
and
remedy
1)
Check the connection state of the MFPcnt PWB
connector.
2)
Replace the MFPcnt PWB.
Trouble content
HDD connection trouble
File control area data trouble (when FAT is broken)
Section
MFP
Case 1
Cause
The HDD is not properly installed to the MFPcnt PWB
Check
and
remedy
1)
Check installation of the HDD of the MFPcnt
PWB.
2)
Check connection of the harness of the MFPcnt
PWB.
3)
Use SIM62-2 and -3 to check read/write from/to
the HDD.
Case 2
Cause
The HDD does not work properly.
Check
and
remedy
Replace the HDD.
Case 3
Cause
MFPcnt PWB trouble
Check
and
remedy
Replace the MFPcnt PWB.
Trouble content
Local memory cannot be accessed.
Section
MFP
Case 1
Cause
Local memory installation abnormality
Check
and
remedy
Check the installing state of the local memory.
Case 2
Cause
Dirt on local memory pin
Check
and
remedy
Clean the local memory pin with alcohol.
Case 3
Cause
Garbled data
Check
and
remedy
1)
Use SIM60-01 to check memory read/write.
2)
Replace the memory.
3)
Replace the MFPcnt PWB.
Trouble content
A decode error occurs when forming an image.
Section
MFP
Case 1
Cause
Compression data abnormality
Check
and
remedy
1)
Check the installing state of the PWB. (PCI bus)
2)
When an error occurs during a FAX job, check
the installation of the FAX PWB. In the other
cases, check the installation of the MFPcnt PWB
and HDD.
3)
Replace the MFPcnt PWB.
Case 2
Cause
HDD connection abnormality
Check
and
remedy
Check the HDD connection.
Case 3
Cause
Data are garbled in image compression/send.
Check
and
remedy
1)
Check the installation of the PWB. (PCI bus)
2)
When an error occurs during a FAX job, check
the installation of the FAX PWB. In the other
cases, check the installation of the MFPcnt PWB
and HDD.
3)
Replace the MFPcnt PWB.
Case 4
Cause
MFPcnt PWB abnormality
Check
and
remedy
Replace the MFPcnt PWB.
Case 5
Cause
Local memory access trouble
Check
and
remedy
Check and execute remedy similarly to E7-05.
Trouble content
DIMM of different specification is detected in the local
memory slot.
Section
MFP
Case 1
Cause
DIMM of different specification is installed to the local
memory slot.
Check
and
remedy
Check the installed DIMM.
Trouble content
Local memory slot combination error
Section
MFP
Case 1
Cause
DIMM of other than 256MB is installed to the default
slot.
Check
and
remedy
Check the combination of installed DIMM.
Case 2
Cause
DIMM of other than 256MB is installed to the
expansion slot.
Check
and
remedy
Check the combination of installed DIMM.