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MX-2300/2700 N/G SELF DIAG AND TROUBLE CODE 8 – 9
CE-04 FTP server account name or authenti-
cation password input error
CE-05 FTP server directory input error
CE-06 POP3 server access error
CE-07 POP3 server authentication check
error
CE-08 POP3 server timeout error
E7-00 System memory access error
* When E7-00 is in the following combination where system mem-
ory Slot 2 (inside) and Slot 1 (outside) operate normally but a
hard error occurs. (Combination of system memory (slot 1, slot 2)
Trouble content
The entered FTP server account name or the
authentication password is invalid.
The entered SMB server log-in name or the password
is invalid.
Section
MFP
Case 1
Cause
Network cable connection trouble
Check
and
remedy
Check to insure that the network cable is securely
connected.
Case 2
Cause
The FTP server account name registered as the
destination or the password for the account is
incorrect.
Check
and
remedy
Check to insure that the FTP server account name
registered as the destination or the password for the
account is correct.
Case 3
Cause
The SMB server account name registered as the
destination or the password for the account is
incorrect.
Check
and
remedy
Check to insure that the SMB server account name
registered as the destination or the password for the
account is correct.
Trouble content
The entered FTP server directory is invalid.
The entered SMB server folder is invalid.
Section
MFP
Case 1
Cause
Network cable connection trouble
Check
and
remedy
Check to insure that the network cable is securely
connected.
Case 2
Cause
The FTP server account name registered as the
destination or the password for the account is
incorrect.
Check
and
remedy
Check to insure that there exits the FTP server
directory registered as the destination.
Case 3
Cause
The SMB server account name registered as the
destination or the password for it is incorrect.
Check
and
remedy
Check to insure that there exists the SMB server
folder registered as the destination.
Trouble content
The specified mail server (POP3) is not found. (POP3
server access error)
Section
MFP
Case 1
Cause
Network cable connection trouble
Check
and
remedy
Check to insure that the network cable is securely
connected.
Case 2
Cause
Network setup error
Check
and
remedy
1)
Check that the connected network supports
TCP/IP protocol.
2)
Check the Web page to insure that the POP3
server address is correctly set.
3)
If the above address is described in Hostname,
check to insure that the DNS server is correctly
set.
Case 3
Cause
PO3 server trouble
Check
and
remedy
Check the POP3 server for any trouble.
Trouble content
The entered POP3 server account name or the
authentication password is invalid. (POP3 server
authentication check error)
Section
MFP
Case 1
Cause
Network cable connection trouble
Check
and
remedy
Check to insure that the network cable is securely
connected.
Case 2
Cause
The POP3 server account name or the password
registered for the account is incorrect.
Check
and
remedy
Check to insure that the POP3 server account name
or the password for the account is correct.
Trouble content
The specified mail server (POP3) does not respond.
(POP3 server timeout error)
Section
MFP
Case 1
Cause
Network cable connection trouble
Check
and
remedy
Check to insure that the network cable is securely
connected.
Case 2
Cause
POP3 server trouble
Check
and
remedy
Check the POP3 server for any trouble.
Trouble content
System memory trouble (Tandem memory cannot be
guaranteed.)
Access to system memory cannot be made.
Section
MFP
Case 1
Cause
Expansion memory instillation error
Check
and
remedy
Check installation of the system expansion memory.
Case 2
Cause
Garbled data
Check
and
remedy
1)
Use SIM60-01 to check memory read/write
2)
Replace the expansion memory (if installed.)
3)
Replace the MFPcnt PWB.
Case 3
Cause
Dirt on the memory pin
Check
and
remedy
Clean the memory pin with alcohol.
No.
System memory
Operation guarantee
When turning
on the power
Slot2
(Inside)
Slot1
(Outside)
Hard
Soft
1
–
–
✕
✕
Since the
machine is not
booted, the
trouble display is
not made.
2
256MB
–
{
{
Normal operation
3
512MB
–
{
{
Normal operation
4
256MB
256MB
{
{
Normal operation
5
512MB
256MB
{
{
Normal operation
6
256MB
512MB
{
{
Normal operation
7
512MB
512MB
{
{
Normal operation
8
–
256MB
{
{
Normal operation
9
–
512MB
{
{
Normal operation