Sharp DM-3551, Operation Manual, Page: 243 / 286

5-5
5
Troubleshooting (concerning the duplex module)
Check the list below before calling for service.
DUPLEX MODULE
Solution or cause
Special paper cannot be used for two-sided
printing. Use a paper type adequate for two-sided
printing. (See pages 1-18 and 5-2.)
Use a paper size adequate for two-sided printing.
(See pages 1-18 and 5-2.)
Open the Configuration tab in the printer driver
setting and check the check box of Duplex
Module. (See NOTE on page 2-5.)
When using 11 x 17, 8-1/2 x 14, 8-1/2 x 13, A3 or
B4 paper, the bypass tray extension must be
extended.
Set paper within the allowable range.
Set the paper guides properly to the paper size.
When using non-standard size paper or special
paper, be sure to set the paper size and type.
(See pages 1-17 to 1-19.)
Set paper within the allowable range.
Set the paper guides properly to the paper size.
Problem
The printer will not
print duplex prints.
Printed images
onto paper from
the bypass tray are
skewed.
A paper misfeed
occurs in the
bypass tray.
Check
Message indicating the paper type cannot
be used for two-sided printing displayed?
Message indicating the paper size cannot
be used for two-sided printing displayed?
Two-sided printing cannot be set in printing
on the printer driver?
Bypass tray extension not extended?
Does the number of sheets exceed the
limit?
Paper guides properly set?
Paper size and type set properly?
Does the number of sheets exceed the
limit?
Paper guides properly set?